Its fun, its fantastic, its spectacular and has everything that I needed to shop for. Im in love with party city!!!!!!! Plus and then some.... I completely consider to shop almost every day here with my hearts content!!!
They have a lot of decorations, but when I looked for specific items, their bubbles section was basically empty and other small items I was looking for like temporary tattoos. Would of like to give them a higher star, but couldnt see it.
The gal behind the counter wasnt very helpful and it wasnt busy at all. They never have what we need and all and all the service is subpar at best. We have never had a good experience there. They are overpriced because they can be. We will try any dollar store or buy online before going there as a last resort.
I went to buy my youngest child balloons for her birthday and they were so friendly, patient, and helpful with picking out balloons. Theyre quick too, so you get in and out. Everyone was following the 6ft distancing (covid-19 guidelines) and masks were on. The line moves fast. Located in same shopping center as Kohls with plenty of parking too.
Staff is phenomenal. Didnt have anything in stock, but Ill be back.
Always good for Bday cards for kids
It was a quick stop to look for an item… So ….
Party city has everything you need to get a party started. Got a balloon machine and blown up balloons. They can get really busy and assistance is hard to get. Sometimes they can have long lines depending what time you go.
Have everything my kids and I wamted
Great help.....
They will deliver balloons right to your car. How fun
DONT LISTEN TO THE HORRIBLE REVIEWS BELOW BY IGNORANT PEOPLE! acting as if we still arent in a pandemic, yes it may be busy and short staffed, but heloooo we are still in a pandemic, your precious party can wait hun. Anyways, every employee has always been helpful to me and are generous, keep up the great work everyone!
A lot of essential decorations are not in stock. The store was empty - my wife and I and another couple.
FRIENDLY AND A NICE BIG STORE
I love this place! I can find cool birthday stuff for kids (although I like the glow in the dark stuff too, not gonna lie) lol and everyone is friendly, its easy to find what youre looking for. Also it has plenty if parking which is great!
A huge store....not a very good looking from outside but its a must go...!!!
Prices are a bit too high!
Balloon arrangement went flat within 12 hours of purchase. :/ disappointed
The worst location ever!!! The service was by far the worst service ever and the online inventory is completely wrong!!! Every balloon I ordered wasn’t in stock and I order curbside for 10am, there was about 20 people waiting in line for curbside and not one person balloons were ready and almost every person needed to get replacement balloons since their inventory was WRONG. I’m extremely disappointed they ruined the birthday surprise theme. Completely unprofessional they need new management and organized staff because this experience was jaw dropping and HORRIBLE.
I wish they were taking more precautions regarding covid. This is one of my favorite stores usually.
They advertise curbside pick up but they don’t deliver! I had an order for Sunday at 1 PM and did what I was told and tried to call the store and let them know I was outside. There was no answer to the phone and it had a fast busy signal as if it had been taken off the hook. Luckily, I found a nice gentleman went inside and actually got my order and brought it to me. The store and it’s staff are Useless. Don’t advertise what you can’t provide!
We ordered stuff from here, they sent us email that order is ready for curbside pickup, we reached there and party city was closed .We tried calling customer care, nothing was working, so disappointed !!
So many fun decorations and party fun
The store was nice and clean. The staff was so nice.
Great place to find costumes, party supplies, and the inexpensive candy from my childhood - Lemonheads FTW!
Between the prices that are little too much. And the things they sell here which are way above the average 99 Cents places. I will get some of the things here, and some will not. There are things you can save money if you will shop someplace else. But for quality, Party City will make a table look better.
Great store for your party needs!!!!! Store is very clean neat and organized ...Employees on the floor offered no help to me or other customers .....
Poor inventory.
Great selection of balloons and party favors...
Don’t do curbside! You get a busy signal when trying to call!! You have to go in the store and wait even more. Might as well go to the store and buy your items!
Went this past weekend to get balloons for a birthday party, Shakyra was very helpful and friendly! A very pleasant shopping experience.
This place is the worst I’ve ever been to. I was 5 months pregnant and was having a gender reveal party. I didn’t know the sex of my baby and had the gender sealed in an envelope. I went to the store and asked if they could read the envelope and the put 3 gender colored balloons in a cardboard box that I had made. They asked the manager (Hispanic male) and the manger declined and said they were too busy and I had to call in an order for 3 balloons ahead of time. I explained to the manger that I did call a week in advance and spoke to someone who said I didn’t have to put in an order since it was only 3 balloons and that I could just come in. It was really frustrating to me as I was pregnant and had to enlist the help of a friend to go to a different store (not Party City) to complete this task for me and I felt really sadden by the experience at this location
Their floors were soaked from what I can only hope is a leaky roof. Head over there if you want to take a slip and fall. Dont worry, the employees will ignore you regardless.
Great for planning parties but they dont really have costumes in store anymore. I guess we just have to wait for October.
Needed to buy baby shower stuff: bags, wraps, cards, bows and was overjoyed to buy everything required for under $60.00. Love it here!
Helpful employees. Recommend this Party City..
Always have my balloons ready for me
Well stocked, clean and organized! They were the only Party City in my area that had the bubble machine, I was looking for. Only issue is finding someone to help you in the store.
Great Party Stuff at an affodable price
Bree, the Party Planner, was very helpful. She welcomed with a cheerful smile and positive attitude.
Victor Is the best ! Very knowledgable, polite and always treat his customers with patience and respect.
Horrible customer service!!! Long checkout lines, only one working register, when five other employees hide somewhere in the corners. And this is after three months break because of the quarantine!!!
It had what I needed at the right prices
Great store for any kind of party. Boys enjoy coming here to celebrate something.
A warehouse of party supplies masquerading as a store. Expensive, very very busy at Halloween time. Always a long line, some employees friendly and others bothered to be working. They have what you need but you will pay for it. If you can, shop around.
Best place in Westchester to buy candys, party things and Halloween costumes!
Nice costumes. Easy to work with employees
Usually have what you need if you can find it. Not well organized, staff not very helpful and always a line to check out.
Friendly and helpful staff!. Not something you expect in large chain stores anymore.
Lines are long and no service on the floor
Great place to go with your friends and FAMILY
Fun checking out the costumes. Cute gimmicky stuff, too. :-)
Good
I have called the store 4x today, spread out over the day. Each time I was on hold for close to 15 minutes and No one ever came on. The greeting just kept playing over and over. Bad service! Pick up the phone!
The shop is nice and they have everything for your party. Unfortunately the staff sometimes are lazy or they dont want to help you.
Great experience found more than I was looking for..
Convenient and good prices.
I dont usually review stores but the staff was friendly and fun. Keep it up.
This might be the worst store Ive ever walked into. Associates were no help and could not be found anywhere. I would suggest going anywhere but here for party supplies and other goods. Was very disapointed
The employees are helpful and very nice.
Big, lots of stuff here, and friendly staff
Fast and efficient. Holds costumes
Store needs updating. Staff was rude on the phone.
Good things
Great for all your party needs
Walked in and walked out, poor selection of merchandise and what was available one can find online much cheaper (including the shipping and handling), stores are way understaffed.
This place never has enough cashiers or help.
Great staff, always as helpful as possible!
Whatever you want in one place., ;)
Decent party supply store.
Had what I was looking for, long checkout line. 2 cashiers
I called in a Ballon order a few times and they never get it right and today it wasnt even ready not enough counter help theres always a line
Friendly, clean and organized
Ridiculous prices for cheap products
Great but pricey
Beautifull Place to shop
Tried to order balloons. They told me they didnt have anything that was on their website. They said they had yellow latex balloons so I placed an order for 16 and when I called back the next day to make sure the order went through, because I didnt receive an email conformation, they said they didnt have any records of my order. they gave me the worst attitude, put me on hold for an hour and hung up on me twice.
No one to help you there
Looks nice clean
Nice for the price.
Great staff
Great customer service
Has everything g you need for a party and more
Horrible place to shop - everything is on the floor like garbage - no one to help - one person at the checkout blowing balloons for 10 minutes while people wait - left the one thing I was buying and walked out - Amazon has it and this is why retail stores are going away - the experience is always unpleasant!
Well stocked.
Wood place tu shop
Great
Everything to make your party 🎉
Overstimulating.
Great
Horrible
Love Party City
Okay
Unorganized
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Excellent for the childrens birthday