Tax preparer Ms Carol Brown, her professionalism, expertise and excellent customer service. We would like to extend our thank you with appreciation for preparing our tax return.
Carol Brown, has taken care of us for the last three years. She has always taken the time to explain things to us and let us know exactly what we can expect from H&R Block. She is awesome!
I gave you a perfect score, because all went smoothly and my tax professional is excellent !
Paula has our utmost confidence and trust. We value her professionalism and expertise.
We love carol brown we have used carol in the pass and all way makes you feel good to come in and have a set she warm and all way haves smile on her face.
I was told when I arrived that the fee was 99.00 and I left my paperwork and then returned hours later when I was called by the preparer to pick them up and the fee jumped to 164.00. I complained and feel that it was very misleading and not the way a business should conduct themselves. I will therefor not return to a business that practices false and misleading information. The shop that I went to was also very disorganized. The office representative forgot to take a copy of my license then when I returned home, I realized she never took down my telephone number and I had to call them from home to give my telephone number. It was a series of mishaps that should not have happened.
Carol is extremely knowledgeable. We trust her
Paula J. Schoepfer, AFSP - She is so knowledgeable and professional.
Everyone in the office appearded to know what they were doing.
When I make an appointment with the person who Normally do my taxes I expected to be sitting with that person when my appointment day comes.
I had been there last yr with a different preparer and find your staff knowledgeable, professional and very pleasant to work with!
Paula was professional, knowledgeable, courteous and efficient. we would like very much for her to continue to do our federal tax returns moving forward.
Easy and fast. Paula is great!
I love paula she explains everything!
We are satisfied and basically have not complaints.
Carol was wonderful, she went over my finances and explained everything, thoroughly. I was, kindly, greeted by, both, her and the receptionist as soon as I walked into one of the Kings Hwy locations, I was seen promptly and was quickly taken care of and out the door. Carol was pleasant, conversational and, very, informative...
Forgot to use my $25.00 off coupon for first time client. Associate asked me if I was a first time customer and I informed Joanne that I was. She never asked if I had a coupon, after I told her I was a first time client. Apparently they are hoping you forget to use it.Called the next day, when I saw the coupon in my paperwork, but of course there is nothing they can/will do. I was told to keep it and use it next year. There wont be a next time for me. More options out there for less money.
Havent heard from you for 2 months
Friendly service and competent workers
Kim was very helpful.
Great work and Paula is awesome
Excellent tax prep person
I could probably do my own taxes. However having H&R Block do them I know they are up to date on current and tax filing updates or changes. It gives me peace of mind knowing I havent missed any deductions available to me, its done right and my filing is accurate.
Because I was pleased with the service
Carol is fantastic! She is polite and helpful, and very professional. I was in and out in no time and the IRS has already accepted my Taxes, what more can you ask?
I would recommend Carol Brown to anyone looking for someone professional and up to knowledge about your taxes.
Paid over $100 for something a child could have done.THIS PLACE IS A RIP OFF!USE FREE ONLINE SERVICESi only used H&R block to get an advance and was approved in the store but later denied via text message.Dont waste your time.
Very respectful and professional
$204 to do my taxes is too much...
Good service.
Excellent customer service
Got the job done!
They were very professional and nice, I will get back again
Great service..knowledgeable and charming people...I understand what is explained to me
The office staff and my tax preparer were wonderful. Her name was Carol. She was friendly, helpful, and I felt comfortable with her.
Everyone was friendly and very helpful! You are welcome and when you first walked in the door and treated very respect fully
Great service
Carol Brown in Port Charlotte, Florida. On Kings Hwy was wonderfully through and caring as she prepared my Taxes. I already made an appointment for her specifically to do them again next year..
Paula Schoepfer
Carol was calm, appropriate, pleasant and very informative. Very gracious. Lovely lady.
I had scheduled online for Richard S, and was told he wouldn’t be able to see me that day (I had already arrived there) but another tax professional helped me and I enjoyed her a lot.
Very responsive to my concerns about desire for 1 to 1 prep yet stay in usual office with no other social intrusion.
Because Carol D Brown is amazing to work with and I highly recommend her to everyone I know. I have alot ot respect for her expertise and ideas.
Ive always have been satisfied with my preparer and though different people have come and gone the service remains constant.
Been going to h&r block my entire adult life always been good service
Extremely friendly from the time I walked in the door!
The service was wonderful especially my tax agent Misty Brown.
My tax preparer was super friendly and made filing my taxes easy and enjoyable with the fun filled conversation.
Kim was very professional and explained any questions I had to my satisfaction.
I have enjoyed the Tax Professional and timeliness in which my return was completed.
Miss Carol is always pleasant and helpful. She does her research!
Paula is very knowledgeable about my taxes and great to work with.
Carol Brown, my tax preparer, is amazing and I will go wherever she is.
Very good service but always room for improvement. Would have preferred to have my taxes done in one visit but had to come back because my consultant was over booked.
Carol is professional, she shared her knowledge with us and is a very nice person. It was a pleasure working with her and we look forward to meeting with Her next year.
The agent was great. Steve Drake
Quick service, did not take long at the office
Expeditious, professional, informative & personable
Agent who did our return was very professonal.
Very satisfied client, awesome tax specialist
Always happy with the service and misty brown
Very competent
Quick reliable and knowledgable
Very pleased with Aileen and the staff@
I liked the service I received.
Because it is true
Convenience
Ms. Brown is a very good tax advisor.
Fasr, Friendly, accurate, 100 % satisfied
Knowledgeable & professional
Convenience and professional help.
Paula is caring and very knowledgeable
Professionalism of business and personnel
Its a tax place that has been around for a long time
Good stuff:)
Everything went quickly and smoothly
Been happy with the service and provider
Great service and treatment!
The service and tax pro Carol Brown
It was a very easy visit
Very good service
First class service
I have been coming here for years
Very helpful
Ease of use, location, professionalism
Quick
Quick, efficient service
Service was good
Price way to high.
Ill do it myself
Excellent service
Convenient
Good service
Professional
Fast,efficient, friendly
Pleasant
Not sure
Pricing
Yes