We came home from a trip to find water running down our driveway. We called our plumber for help and they recommended United. They were in our house 15 minutes after I called. Within a few hours, all water was vacuumed up and dying fans and dehumidifiers were in place. We appreciated their prompt service.
Great company came immediately and did a thorough job of drying out condo!
They were awesome! We had a leak in our kitchen and were a big help through the insurance process. We will continue to refer this comp:) Their employees are fast, friendly and professional!! Thank you
I had a pipe break in my floor. The insurance sent out United Water Restoration. Frank came out and Jerry also. They had their equipment in my house for over two weeks and monitored it daily. I had seen many different people from this company during that time, including Rich. This company is great! Keep hiring knowledgeable and nice people like Jerry and Rich!
We had Sean Conner and his helper Jim out to do mold remediation recently and they were fast and professional workers. Sean was extremely informative and answered all questions I had. We are very pleased with the work they did and will certainly use United Water Restoration again, should we need to. Thanks for all your hard work!!!
Such a stressful day water damage in bathroom and closet. Jerry Taylor came out his positive attitude coupled with professional attitude made my day so much easier. These days its often hard to find people with exceptional customer service skills.A five star company.Thank youVivian Grubb
United Water Restoration was extremely helpful in expediting my insurance company to get started on our mold remediation claim. They showed up on time, jumped in to seal up and start demo of my kitchen. Sean Tucker did an exceptional job with a positive attitude and great work ethic. Doreen was perfect in all follow up documentation. Thank you so much.
I was very impressed how professional and courteous everyone that I came in contact was. My main technician, Sean Tucker, was especially great. He was so caring and considerate of what I was going through. It was quite the process, and he took the time to explain everything all along the way. The company is very efficient and cares about their clients. I hope I never have to go through this process again, but I highly recommend United Water Restoration if you have to.
Excellent service and professionalism! I appreciate the service provided by Sean Conner at my house in Ft Myer. I had water coming to the bedroom through the floor and he was able to solve the problem in such an efficient manner. Thank you Sean
Having your home flooded is a nightmare and you feel so helpless. United water restoration came to our rescue. Their employee Jerry Taylor is amazing. He went to work immediately preventing further damage. He gave us insight into the whole process of what was going to happen next in restoring our home. He was professional yet had the compassion of a friend or family member. He came to our house daily checking on everything with the dehumidifiers, fans and humidity levels. He has patiently answered my many questions. Our demo starts next week and I feel very thankful and grateful that Jerry will be here for that process as well. I just want to thank United water restoration and especially Jerry for making this terrible situation much easier.ThanksLeisa Carmichael Alvey
My experience with United Water Restoration Group was phenomenal. I was most impressed with Jeremy Rogers. From the moment he walked in to my home he was professional and courteous. But what really impressed me about Jeremy Rogers was his customer service to me. He first assessed the situation but communicated to me as he was assessing the situation then explain to me what he was going to do and why. As things came up as he got into things a little bit deeper he showed me things and explain what the next steps to fix that situation would be. He let me know what would be happening for the next few days and how the process works with the insurance company. He was extremely knowledgeable at what he was doing and very patient with me when I had many questions. I would recommend this company to anyone.
Sean Conner and his team made our restoration much easier and less stressful. Sean was very organized and helpful. He would respond quickly to my phone calls and take care of any issues.
Nathan T. from United Water Restoration was great to work with. He responded to our emergency very promptly and returned everyday to take readings and check on the progress of the water damage. He was also present when the insurance claims adjuster was on site. Very pleased with this company and Nathans performance
I used United Water Restoration in Port Charlotte to deal with the damage from a water leak we had. I can’t say enough good things about this company. It was a little confusing when I called the phone number and talked to the corporate office because I wanted to use a local company. They assured me that I would talk to the local office and within 10 minutes Frank (the salesman) called me, and within 2 hours he was at the house assessing the damage. By evening I had humidifiers and blowers set up. Frank and John (the tech) were so responsive. I’m so glad I called because there was water damage that I wasn’t aware of and if left untreated I would have had a mold problem. John removed base boards, bathroom vanity, etc. and vacuumed up the mess!! The best part of all was that they dealt directly with my insurance company. I would highly recommend this company if you have a water problem.
My experience with United Water Restoration was excellent. We were referred to them by our plumber. They were very quick to respond and diligently dried the area out in order to prevent mold. We dealt with Richard Calixte who was very polite and professional. We would not hesitate to call on them again in the future if the need should arise.
Jerry Taylor exemplifies professionalism, courtesy and friendliness. I give him an A plus.
Jeremy came out the day I called and needed help from water leak. He was professional and courteous and explained in detail my options. His advice was ethical and cost effective and greatly appreciated!
Excellent customer service and service was very prompt. Great working with frank. If you are looking for a company to do this kind of job, dont look any further UNITED Water Restoration is the company for you.
United Water Restoration came out immediately when I called.They quickly set up all the equipment,came back daily to check on the progress,and when finished put everything back again.They were friendly,concerned and professional.I want to especially praise Sean Conner and Chad Vogler who were fantastic
Jesse and Doreen are great! They are very friendly, quick to repond, and helpful. I highly recommend this company to everyone
Frank Baker, my technician, was very helpful. He helped me start the process with my home insurance company and plumber and assured me his company would be there throughout the entire process. Thanks Frank :)
Sewage backup in both bathrooms was properly remediated with an antifungal areas were done with care and precision and the service rep had a good attitude thanks to duane peterson
Great group of helpful guys.