user
Lakes of Tuscana
24001 Madaca Ln, Port Charlotte, FL 33954, United States
Appearance
Lakes of Tuscana

Comments
Ma
Review №1

Justin and I moved into Lakes of Tuscana going on two week’s ago. We love it here! We’ve had an amazing experience with Amy as well as Brittany and Jessica in the front office. They are all so caring and very sweet. Anytime we need help with anything they help us find an answer. I will say this is the nicest most cleanest community we’ve ever lived in! Our neighbors are very friendly. We love that we have a 24/4 hour gym! The pool is very relaxing and they have a hot tub as well! They also have Amazon hub! Which is great! I would recommend anyone to live here! Thank you Lakes of Tuscana for making us the happiest residents :)

Pa
Review №2

My family will be moving to Florida in July. We were looking for a short term rental until our house is completed- maybe 6 or 7 months. We have been blessed to find Lakes of Tuscana. There have only been a handful of times in our lives that we have experienced this magnitude of professionalism, kindness and a feeling of true compassion. Our experience with Ami is nothing short of perfection on how to treat clients with respect. My questions were always answered in a professional and courteous manner. Ami is the epitome of dedication. She already made us feel at home even though we won’t be moving in for several weeks. It is reassuring to know that we are in good hands. Looking forward to living at Lakes of Tuscana!

Al
Review №3

I love this place! The staff members are so kind and attentive. The apartment complex itself and the amenities are absolutely amazing. Even though everything is already fantastic, they are always making improvements (high tech lock upgrades, dog waste prevention-poo prints, and the dog park upgrade.) I am so lucky to have found this place! It is such a beautiful community and gives me a great sense of safety/security. I love the monthly community events and it is also a plus to be close to so many stores and restaurants!

Am
Review №4

I love living here! My family of 4 has been here for a few months and we are extremely pleased. The pool/beach, playground, and walking paths are just some of our favorite parts about Lakes of Tuscana. The front office staff is very accommodating and quick to respond. Plus, we get sweet gifts and birthday cards on our doorstep all the time. Thanks for making us feel at home!!

ma
Review №5

I’m relocating to Port Charlotte from NYS. While snow-birding in Florida in Feb. I toured Lakes of Tuscana. It’s beautiful and serene. The landscaping is lovely and the lake, pool, small beach, clubhouse and 2 bedroom apartment are all very nice and well maintained. It’s like a resort. A couple of weeks ago I contacted Ami at Tuscana and asked if there were any openings. She immediately replied. I put in an application and got on a waiting list. Literally within 24 hrs Ami notified me that my application was processed and approved. Two days later Amy called me and said that the apartment I wanted was available. I signed a contract and I am moving in in July. Wow, that was easy. Ami is amazing! She is competent, efficient and so personable. She answers emails and phone calls immediately. She sent pictures of the outside and inside of the apartment along with room measurements. Ami is a joy to work with. She made a very stressful process of finding an apartment stress free. I can’t wait to start my new life at Lakes of Tuscana.

JL
Review №6

Great customer service, they get right to you and answers your questions! Promptly! Unfortunately they do not have an opening in the floor plan of our needs, but I was extremely impressed with Ami’s customer service! Ami went above and beyond to try and assist me.

La
Review №7

We had to rent for 5 months while building a new home. We have a dog who is arthritic and can only be on the first floor. Lakes of Tuscana was always so polite and understanding of our needs. The grounds were always well cared for and it was a quiet community. I loved having an Amazon Hub, business center, and gym on property. Our neighbors were great and we always felt very safe. It was fun to have contests such as the Christmas lights, and certain events like the Valentines Day DIY cookie sets. I would recommend Lakes of Tuscana to anyone.

Hu
Review №8

I LOVE IT HERE! The fact that they have alligators is AMAZING! The pool is usually warm, its a salt water one, so no chlorine. I love the lizards that sit on the side of the pool on the fences. I like taking walks around the pond/lake. I like how its animal/pet friendly. I highly recommend staying here, for a vacation or to live here. Because you will not regret it. It is also in a good place because it has tropical smoothie and McDonalds and everything like 2 miles or less away from it.

Ir
Review №9

One of the most pleasant experiences I’ve had looking for an apartment. The staff is very friendly and patient. Amy was a huge help and I can’t thank her enough for making the hunt for a place to live less stressful.

Ca
Review №10

Lakes of Tuscana is a great place to call home!! Brittany is very sweet and helpful, also Jessica and Ami. They are all amazing! The workers are all friendly and courteous. They are always there and quick to help you if you need any service inside your apartment. This apartment complex is so beautiful, well kept, very clean and peaceful. I feel like I live in a beautiful resort. The pool and all the amenities are amazing. The lake view is breathtaking. It is a such lovely neighborhood.

DV
Review №11

We moved in on October 20, 2020 relocating from Maine for the Winter. A very nice Community, clean, quiet a nice place to call home. The Staff are pleasant, responsive and very Professional when they need to be but will also be candid. We love it here! Palm Trees (My personal Favorite!)

Pa
Review №12

The rent is way out of line for the units they offer. They offer luxury, but these units are far from it. The kitchen cupboards are pressed cardboard. The countertops are not granite or anything similar. There are no disposals. They do not recycle. Their maintenance staff, although nice and professional, have zero clue of what theyre doing and the turnover is constant . The manager has no idea how to have a good professional relationship with above par tenants. I understand that the new community, The Springs has more square footage and lesser rent.

Ke
Review №13

The apartments are great and the resort style pool is a huge plus. The office staff are incredible and willing to work with you on almost anything. If work keeps me in this area for another year, this is the only place I will stay!

Br
Review №14

The amenities are top notch with a professional staff always ready to help.

Co
Review №15

We felt the need to share our experience because Jessica really turned out to be our super hero of the day. We went to move into an apartment complex, however it did not meet our needs. We were all packed up and nowhere to go, thanks to Jessica on her day off she did everything in her power to make sure all our needs were met and all the details of signing a lease were complete. We moved in that Saturday evening, if it werent for Jessica saving the day we dont know where we would be. Thanks again Jessica!!!

Jo
Review №16

I moved to Lakes of Tuscana in June and couldn’t be happier with the decision! There are a variety of options to meet what you are looking for in terms of # of bedrooms, flooring type, garage, etc. The apartment living space is great for the 1 and 2 bedroom apartments (I never looked at the 3 bedroom option so I couldn’t say how that is). The Apartment Complex is well maintained and always looks its best. It has great amenities such as the pool, the lake, the walking/running path that loops (1.3 miles as I have ran it a few times) around the complex, but I would have to say my favorite amenity is the beach area. It has two hammocks, a fire pit, and its an actual beach area along the edge of the lake. Also, Lakes of Tuscana puts on great on events such as; Hot Cocoa, complimentary room and supplies for Christmas gift wrapping, Smores night, Oktoberfest (!!!!!), and many other events. The only thing missing is a Poker Night lol.Another great feature of Lakes of Tuscana is that the office staff has been very pleasant and amazing so far! I have mostly dealt with Michelle who has been awesome! She is always smiling and very welcoming! Anything I needed assistance with she has been able to assist with. Also, I have worked with the Property Manager Brittany and she has been great as well! In August, I had an issue with the new online portal and she was able to resolve my issue quickly.The only knock on this place is that it is a bit pricey, but when factoring everything that this place covers it’s not so pricey. To wrap this up… I would definitely recommend Lakes of Tuscana! This is a great place to live and it’s definitely worth at least taking a tour.

Ge
Review №17

Forget all that other stuff, here’s what you do, call and ask for Ami, Jessica, or Brittany (sorry if you’re reading this and I spelled it wrong) any of those three AWESOME ladies will not only answer any questions you have, but will follow up with you and work with you to help you through the process. These homes are great, very clean and very well maintained. I love my wood floors, huge closets and garage access. However my favorite feature of this place is that there’s a lot of really beautiful people here, like seriously everyone you see and meet here is gorgeous and friendly. If I didn’t live here, my introduction to Florida would not have gone so well.

Mo
Review №18

Needed a place fast after another lease fell through at a different complex due to infestation problems. Luckily, found Lakes of Tuscana through Apartments.com and could.Not.Be.Happier. Beautiful views of water or woods, friendly neighbors, great staff that is responsive and friendly. Brittany and her staff understood our situation and got our application done in one day, and we moved in within 48 hours of taking a tour. MUCH nicer than the old complex, comfortable pool, business office, and onsite gym room. Same rent, MUCH nicer complex, close to everything for shopping, restaurants, etc. You WILL like it here.

Ni
Review №19

I love it here the staff and everyone are extremely nice and helpful ! They are responsive, considerate and so friendly. It’s been a pleasure and we love living here !

St
Review №20

We have lived at Lakes of Tuscana for about a year now and can say that this is a fantastic place to live. Kim, Jessica, and Brittany in the office are always doing fun events every few weeks to create a sense of community here, and they have consistently been welcoming, accommodating, and kind. The complex is very quiet and peaceful, and everyone Ive interacted with here has been friendly. I very rarely hear anything from my neighbors, occasionally Ill hear a dog bark, but the walls here are thick. It is a very dog friendly place to live and a great place for families with children. The landscaping here is amazing and it is such a pleasure to walk around the complex and look out at the lake or surrounding forest. Parking is abundant, the pool and beach area are well maintained and usually not very busy, and they just updated the clubhouse and gym and it looks SO GOOD. I really cannot say enough positive things about Lakes of Tuscana. I highly recommend living here.

Au
Review №21

Great place to live in Port Charlotte. Love the private lake too! The girls up front (Ami, Jessica, and Brittany) are amazing and will help you with anything you need.

Ke
Review №22

I have lived here for 2 years now and I enjoy the privacy from the other residents which I value, the staff is very polite, and gregarious! Maintenance responds so quickly when submitting an online order. It is very easy to online pay for rent. One can see that all the employees care about their residents, therefore, maintaining the property to ensuring residential satisfaction!

Vi
Review №23

My sister recently moved there.She is a 100% disabled veteran and has been having a problem with the windows, extremely difficult to open and the washer and dryer are not working properly. She was treated rudely by the office staff and brushed off asking to speak to the manager . She is a senior citizen living alone and pays a hefty price to live there. she enjoys swimming and one reason she choose that place was because of the pool. Imagine her surprise when she went to go in and its not heated in December!

Le
Review №24

Weve been living in lakes of Tuscana for more than a year. The place is well maintained. The Maintenance crews are very helpful and polite, as well as the office staff. No fear of walking exercise at night and no fear of coming at night in the parking lot. Swimming pool is well maintained. The weekly water aerobics is very enjoyable and our lovely instructor did so well. I have a great time living here. I highly recommend this place., come to lakes ofTuscana and enjoy life .

Ma
Review №25

Im into my second year living at Lakes and its the staff that really makes the place great. If you are friendly, kind, and communicate they will take care of you. Get to know the people in that office and your living experience will be greatly improved.Michelle has constantly gone above and beyond to make the lives of the residence an easy and enjoyable one. She is almost exclusively who I go to when I have a question or concern and is able to quickly find an answer or solution. If there is a situation she cannot settle on her own she will bring it to Brittanys attention who will be sure to aid in providing an answer or resolution.Both Michelle and Brittany helped me transition into my beautiful two bedroom, second floor apartment on the lake, alongside Mark the Maintenance Manager.Aside from the people working there, the people living there are friendly, the amenities are good, and as I mentioned the apartments are beautiful.My only comments would be that the business office could use an upgrade and the lounge area in the office could use some practical upgrades also. I dont see that getting rented out for events. I wish the pool/hot tub area wasnt closed at dark and was an at your own risk use or something of that nature. On a positive note the free grift wrapping station for Christmas was clutch.

Aw
Review №26

Wonderful management and place to live. Management responds to our concerns promptly and people living there are very nice, They do thorough back ground check and credit check . Peaceful living and no noisy people or kids running around creating disturbance, good secure gated place to live . Plenty of parking and you can go for walk etc . Girls at the front office are very helpful and efficient .

Ma
Review №27

I have lived at Lakes of Tuscana for over a year and still think about how fortunate I am to call this home almost every time I drive through our gate.The maintenance team is always professional and diligent in keeping up with the property. The tenants are generally wonderful neighbors, and the management/office staff are smart, helpful and wholehearted in their effort to help us all experience a sense of community.The property is pricey but its money well spent. The high ceilings and wide transitions between rooms make the space feel more like a townhouse than a typical apt. And the landscaping, the pool area and lake view are the icing on the cake.I love living here.

St
Review №28

The 5 stars is to commend this property for allowing both negative and positive feedback for future residents who want a true picture of living here. If anyone is comparing options with the new neighboring apartments (that I broke my lease to get out), you should know that they keep taking down my review of 1 star to keep their ratings at 4.8. The property managements focus is online reputation management and filling the empty units. Allowing ALL reviews from residents is a big deal in my opinion. Lakes of Tuscana appears to appreciate the feedback from their residents. I wish my wife and I had chosen this community and not been fooled by the brand new apartments.

To
Review №29

Great property. Maintenance responds quickly, staff is friendly and helpful, apartments are spacious and have attached garages (which are hard to find). Prices are a bit high for Port Charlotte but the amenities and atmosphere make it worth it! Highly recommended.

Je
Review №30

If you put down a holding deposit and you are not approved it will take 10 business days to get your money back per brittany property mgr. Be cautious during app process to ensure you are not lied to.

St
Review №31

Lived here for about three-four years now. Its a very nice community, quiet, and the staff always make you feel well accommodated. The lakeview is awesome too. Ive never had a problem with maintenance stuff they couldnt fix quickly. Pool area is great too, very pleasant. Very close to the interstate and Kings Highway. I would suggest looking into this place if youre looking into the Port Charlotte area.

Da
Review №32

We just moved into this community and they have been nothing but AMAZING from calling to inquire to signing our lease, actual move in and now being here a month as of a few days ago. Any and every little thing they are so quick to remedy immediately. They have so much offered to the entire community, from free kayaks available to the residents to use on the lake to ice cream sandwich days. They embrace all the dogs and I cant speak highly enough about how beautiful the amenities and grounds are. Ive been through some terrible experiences in the past and this community checks every box plus some! The maintenance crew is UNBELIEVABLE! So kind and efficient, I placed a maintenance ticket and it wasnt even 20 minutes before they had someone here.Sincerely,A VERY HAPPY NEW RESIDENTDanielle Hampton

La
Review №33

We just moved in 3 weeks ago and all I can say is lindsey who took care of us has gone above an beyond to make us happy here. She is an asset to this complex.Also the maintenance dept has also gone above and beyond to take care of a few things that needed to be fixed. Mark Ethan and Jeff will do what every is needed to be done in the apt within 24 hrs and sometimes the same day which is amazing.I would highly recommend the Lakes of Tuscana to anyone who is thinking of going into an apt it feels like a home. Everyone is friendly and willing to help you feel at home.Thanks again Lindsey for everything you have done It is well appreciatedI rate this complex EXCELLENTLarry and Carol

Ge
Review №34

Ive been here almost two years. The office staff and the maintenance people are great. The rent is outrageous though, and they just hiked it a bunch last renewal. Hard to top the employees though.

Ru
Review №35

I stayed here for 3 months as temporary housing when I first moved to Florida, it was clean and quiet, at times parking was.tightbut it was a great experience for me.

Ka
Review №36

I just moved in here about a month ago. I wanted to wait a little while before I wrote a review, just to make sure I got the real experience. If you’re thinking about moving here, don’t hesitate! Before I moved in, I read COUNTLESS reviews and they all seemed good. Any of the bad reviews I read were either quite old, or just seemed a little farfetched to be accurate. But trust me. This place is well kept and safe. I live in a 1BR by myself because I moved here for my work while still going to school. The place is clean, I love my stainless steal appliances, and my dog, Atlas, loves the dog park. It’s nice to have a pet friendly place to live! Everyone in my building is realitvelg quiet and I have no issues with noise. Everything seems safe here as well. There are some kids that play around the neighborhood, but they don’t do anything bad (some ppl might complain about the noise, but seriously. Just be happy these kids are playing outside and not glued to a screen! It doesn’t bother me at all). The front office staff is super nice and accommodating. I love this place and I’m happy I chose it.

Je
Review №37

While living in Lakes of Tuscana for almost a year, the facilities have been wonderful and the service pretty good too. However, when we went to inquire about renewing our apartment lease versus going month to month (we need ahouse with a yard for 2 young boys!), we were told that our rent would be going up to the market rate...200.00 more than what we pay now, and if we decided to go month to month, it would be an extra 300.00 per month. I dont know nayone who can deal with that level of inflation each year! This far outweighs all the good that we have experienced in the last year!

Wi
Review №38

I lived at Lakes of Tuscanna for 3 years. 2012 - 2015.During that time I saw the manager position change three times Allison, Lindsey and Alli. Each woman tried to run the community the best she could but failing to deal with the overwhelming concerns the residents had. The Maintenance department also changed leadership at least 3 times as well over a 3 year period. For the most part the guys did a great job keeping up with the demands of the residents concerns hats off to their efforts. However; the Office staff was another issue. The community went from a great place to live into a residential mill of get them in fill it up and turn them over. Rules were never enforced, noise and animal waste was never controlled etc. The pool rules about hours of operation and who exactly could use the amenities were never enforced. Weekends it was non residents day at the pool come one come fifty no problem. I as well as others addressed these problems to then the management and our concerns went unanswered.I sent a letter to Aspen Square Management about the problems at Lakes and I was asked to move. Break my current lease with no penalties but Move. Move I did and I cant be happier. Aspen Square Mgt also informed me I would not be welcome on any property they currently managed anywhere. Thank You Aspen Square Management truly. Bottom line is this: you can dress up the grounds with flowers and add more chairs around a tiny pool and that changes nothing. Put a dress on a Pig and its pretty but its still a Pig.

Ch
Review №39

We have lived here in Lakes of Tuscana (LOT) for just over 3 months, wanted to wait a little before writing up a review to be able to better provide a comprehensive experience. My wife and I researched apartment complexes in this area from afar (Southern California), completely via the internet along with phone calls to sales representatives. Jessica was the primary sales rep who helped us with LOT. From what we gathered site unseen, LOT won our commitment hands down. Jessica coordinated the entire process for booking the deal, efficiently and painlessly. Move In - After driving cross country from SoCal, we went to the LOT office, met face to face for the first time with Jessica and other members of the LOT Team, Kim, and the manager Brittany. Following just a tiny bit of paperwork and a tour, we got our keys and led the movers to our new home for the unloading of all our stuff. Smooth as silk! The LOT Complex - absolutely beautiful, pictures do not do it justice. The entire lakeside complex is kept very neat, clean. Nice to have the security of a gated community. Amenities - the pool, spa, beach, exercise room, ... all outstanding! Im not a fisherman (yet), but have noticed young and old alike enjoying the lake, and the abundant Florida wild life. The Apartment - we chose the Venetian, 2 bedroom, first floor with attached garage. Again, the pictures on the LOT web site cannot really show how cool this apartment is. We were blown away, great layout, bedrooms and bathrooms plenty large enough, new hardwood flooring and appliances. The whole enchilada far exceeded our expectations based on our site unseen research. Location - Very convenient access to I-75, Tamiami Trail, plenty of shopping, restaurants, movie theater close by. Tampa Bay Rays training site very close, GO Rays! Service - again outstanding, from the LOT Office Team to the Maintenance Crew, we are very pleased! Always quick, courteous support. We had two very minor maintenance requests that we called in, both responded to and resolved in less than an hour! Summary - a well managed, great place to live! Charlie and Lana

El
Review №40

After wasting 2 years of my life there, here are my 2 cents.The staff will be very nice and accomodating, BEFORE youll sign the morbid lease. After that, every reply to your requests will start with the all mighty unfortunately.During the summer nights you wont be able to be outside because of the smell of sewer water agrigation.The garbage disposal is in the end of the street and unless you will live in the buildings near it- you will have to drive your waste there every time. If youre fortunate enough to live near the compactor, youll enjoy the view and smell of the over flowing garbage bags EVERY weekend.The lake is infested with alligators in the season and although a poor little yorkie was eaten there in 2016, they wont bother with fencing the shore, it wont look appealing in the broshure.After the 1st year you will pay a 7%-10% rent increase.The contract is 67 pages long versus a srandard lease contract which is 7 pages- the extra 59 pages are full with regulations which are ALL in the benefit of Aspen Square.In case of a hurricane warning you will get a nice note on your door saying that all damages are not their fault, in case youll need help-dont call them and of course make sure that none of your property will harm theirs.Upon moving out, we were given an option to pay extra to take care of cleaning the carpets and the apartment. We had one pet at the time and we left it spotless, the way we received it, no stains and no smells. However, they decided that despite their cleaning, they needed to charge us an extra fee, why? Because they can...For your top dollars worth of rent- you would expect to get a nicer experience and gratitude, wouldnt you?Stay away.

Bi
Review №41

A decent place to live. Friendly staff and good maintenance crew.

Sa
Review №42

Beautiful community! Friendly and knowledgeable staff!

Kr
Review №43

If I could give zero stars I would. Management is atrocious, they do not care about any needs once the lease is signed. The apartments are overpriced with cheap appliances and poor construction. I wouldn’t recommend this place to anyone. Highly disappointed in their “service” and petty females in the front office.

Am
Review №44

Well I have to agree with Summer S. ! shes right on with all that, people upstairs are constantly stomping around at all times of the night..., tell the office and you get no where,Ac always broken, bugs, stupid pool rules, i can even hear the lady next door snoring through the damn wall (hmm guess what else we can hear}, what people pay to live here you would think that things was taken care of ... BS! The nicest thing here is landscaping... Lol And the maintenance on the weekend Lmao..A whole new set of rules for that service to...These people dont care about you or your family ..stay away from this mess wish i had .

St
Review №45

Place is awesome.

Do
Review №46

It is a nice place to live

Ca
Review №47

Great place, great staff.

Sa
Review №48

Awesome staff!

Be
Review №49

Gorgeous

Information
75 Photos
49 Comments
4.2 Rating
  • Address:24001 Madaca Ln, Port Charlotte, FL 33954, United States
  • Site:https://aspensquare.com/florida/port-charlotte/apartments/lakes-of-tuscana/?utm_knock=g
  • Phone:+1 941-584-5862
Categories
  • Apartment rental agency
  • Apartment building
  • Apartment complex
Working hours
  • Monday:8am–6pm
  • Tuesday:10am–4pm
  • Wednesday:Closed
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Similar organizations