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ARC Automotive
b, 261 Pompton Ave, Pompton Lakes, NJ 07442, United States
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ARC Automotive

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Bi
Review №1

I just have to say, I wouldn’t trust anyone with my car until I came to Craig and Wendy. I’ve been a customer for company and personal vehicles for over 3 years and they make sure you’re safety comes first. Craig is an outstanding mechanic, he knows exactly what he’s doing and takes the extra look around to make sure your vehicle is stable to drive!!! He takes his time doing everything correctly for his sake knowing his clients are satisfied and safe. This shop deserves recognition for the hard work they do. Wendy is absolutely respectful and helpful, she always makes sure you’re not overdue for any auto work. If it’s one place, this place is definitely the place to come. They make you feel welcomed and apart of the family. GO GET YOUR CAR LOOKED AT BY THEM, DON’T SECOND GUESS IT!!!

Do
Review №2

My experience with Craig and Wendy at Arc Automotive has been consistently positive and always satisfying, Their knowledge, expertise and customer service are exceptional. Craig’s conscientiousness is outstanding. I highly recommend Arc and with total confidence will continue to bring my Acura in to Arc for full maintenance, repairs, and service.

Jo
Review №3

Craig and Wendy are the best. They’ve been working on my cars for years. They’re honest, fair, and I wouldn’t take my car anywhere else.

St
Review №4

Ive been coming to Craig and Wendy for years!! Craig is a straight up, no BS mechanic and tells you what you need or dont need done on your car. Wendy is an absolute sweetheart and an absolute pleasure to deal with. I own two 1980s cars and Craig certainly knows his way around the old stuff in addition to my 2011!! Ive been coming to them since the had their old location in Pompton Lakes, but Im super excited for this new location! Make a trip and you wont be disappointed! Thanks again Craig and Wendy!!

Ce
Review №5

I did a repair here for my truck. after they fixed my initial issue, I another issue that caused me concern. I brought the truck back to them, they test drove the van, then informed me to come back at a later time so they can look deeper into the issue. Once I brought the van back on the appointed date, they looked at my vehicle and then called me back once they test drove it. On the phone with me, the mechanic was very unprofessional, he used profanity, and there was no respect. The mechanic even hung up the phone on me at on me point. When I went to pick up my van, they then decided to add service fees and cost that were never discussed prior to me brining they vehicle to them. Very unprofessional and poor service! Would not recommend this place.

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5 Comments
Rating
  • Address:b, 261 Pompton Ave, Pompton Lakes, NJ 07442, United States
  • Phone:+1 973-835-4455
Categories
  • Auto repair shop
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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