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CAA GEAR UP
3901 NE 12th Ave #400, Pompano Beach, FL 33064, United States
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CAA GEAR UP

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Le
Review №1

Great company!! Great products!! Excellent customer service and they are very involved with their customer base. If you haven’t ordered any of their stuff, you need to. You will NOT be disappointed!! I wish I’d ordered from them sooner. Thanks guys for working hard and continuously putting out great stuff!!

na
Review №2

Great company to deal with. They sent me the wrong model to begin with, but they shipped a new one out. In planning on buying another for my g19. Currently have the g20 gen2 model. My only real gripe with the product is the flashlight is a joke. You are better off mounting on on the side rail. Other than that, I love it. I have a vortex red dot on my g20 model and can ring steel at 100 yards consistently. Highly recommended.

Er
Review №3

This is one of my favorites to shoot. So compatible with my Glock and so fun and accurate. Not only do they have a great product, they have great sales and accessories at prices equal or better than other retail stores. They also have continuous, knowledgeable, and professional online support. You can’t go wrong with your purchase.

Mi
Review №4

I have 2 hats that I use for all outdoor work-gardening, landscaping, mowing and even just hanging out. They block the sun while still allowing situational awareness. The sleeves and gaiters are just a sweet bonus. Love the products. Oh my hoodie and trapper hat are awesome too.

l.
Review №5

Very Good service quick delivery of items that I purchased. The prices were very reasonable compared to others. The management consul he was in contact with you to see if they could assist you in any other way. Overall outstanding

Ri
Review №6

Everyone that I interacted with was great. They always listened first and then made recommendations for me. The MCK is great although a little expensive but well worth the price. They are 100 percent correct when they say it improves accuracy. Mine improved at least 60 percent.

SR
Review №7

Excellent top notch company in every way. Revolutionary innovative quality products, great customer service and one of the best values in the industry. Fit, finish, directions and packaging are all exceptional. If you order carefully for your application and follow the directions - it all works perfectly exactly as designed and obviously looks and feels awesome. Plus MADE IN USA.

E
Review №8

Best experience I ever had from a customer stance. Victor helped me with my order and went well above and beyond helping me pickup my purchase at the facility. They made me a lifelong customer; join the club!

Jo
Review №9

Terrible product, terrible customer service and so glad I finally got my money back after months of trying. I purchased 3 of their brace systems. None of them worked out of the box properly. I called and talked to one of the “lead techs” and he walked me through the steps, still none of them worked. He asked for pictures of specific parts to make sure they were assembled correctly. Everything was done exactly as directed in the instruction manual. The tech told me they would immediately process warranty parts. After two months of waiting, 5-10 un answered phone calls and no response to multiple emails I decided I did not want to deal with this company and asked for a full return. It took multiple emails and calls to finally get my money returned. I would not recommend this company to anyone and to this day the supposedly shipped warranty parts still have not arrived. Glad I did not wait for them and then the return window would have closed. I would give them zero stars if it was an option.

Ma
Review №10

Ordered accessories for my Micro and everything was shipped quickly and arrived as expected. High quality products. They aren’t cheap, but definitely worth the money; quality doesn’t come without a cost. Very happy with my purchases.

He
Review №11

We can not get this to fit. I have called and emailed the company several times to no avail. We have a $500 paper weight. I could see this being a great product if they would just contact me back to fix the issue. Or send the correct one.

Al
Review №12

I am very disappointed with the MCKL Green Laser Order No. 114448 on June 25,2021. It was delivered without the Allen wrench which was supposed to be included in the order. I called and spoke to customer service three times but got nowhere. I was advised to go and buy the item at hardware store on my second call. On my third call the male person informed me that it will be mailed the same day. But did not received the Allen wrench to date.This is very frustrating since I paid for the complete item.

ji
Review №13

Excellent customer service. I ordered a laser. Not thinking the transaction was completed correctly on my end, I reordered. A few weeks later I recieved both items. I called customer service. Matthew was gracious enough to allow me to return one of them for store credit. I would definitely consider CAA if interested in accessories or additional items.

I
Review №14

They were very quick to fill my order and delivery was fast. I received my item in great condition and I must say, it is beautiful! Functions as advertised and I am enjoying it! Highly recommend.

Ch
Review №15

Where do I begin. I bought 4 of these wonderful kits. They function perfectly and they look quite Bad a$$!. I put a suppressor on one, and when I took it off to switch to another,I misplaced the 2 halves of the barrel shroud. I called CAA, and about 10 days later, there was a new set( right and left)in hand, FREE of charge. This shows what a great company and group of people they are! You will not be disappointed with their products or customer service. Thank you again CAA!

mo
Review №16

Love it! Love it!I own two models,Glock19&Sig320. So much fun to shoot and adds accuracy as well. Looks super and can be folded to fit in a backpack.When I remove it from my bag at the range,I get a lot of stares and inquiries.A really good investment!!

Ja
Review №17

I would not recommend this company or their products. They are not responsive and try to rip people off. 👎🏽👎🏽👎🏽 Then they try and make you jump through hoops for your refund. Why would you charge someone money to return a product they can not test first! I do not recommend them to anyone!

Sh
Review №18

From the moment I reached out to them, they were professional and answered all my questions. Product shipped fast and was exactly what I wanted. Recommended to a friend and his purchase was similar. Will definitely be a return customer.

Ja
Review №19

Have contacted you guys multiple times and didn’t want to resort to leaving a review like this but it must be done. I have contacted customer service multiple times via email asking for a update on my order since last year of freedom week and have not received anything an email a call nothing. Very poor customer service regarding issues with orders or anything. If they would have responded to me it would be a different story but since I have got nothing I’m very unsatisfied with this company.

Dr
Review №20

I like what CAA has to offer. Solid products and in my experience good customer service. They have a lot of cool stuff and I highly recommend giving them a shot (no pun intended).

Al
Review №21

I had my micro for about two years and love it. At first I wasnt sure it was a sound bit but once i got it dialed in it gives a nice tight grouping. When i needed customer support they responded in the normal 24-48 time frame and got me taken care of quickly.

Wi
Review №22

Bought a few 30 round mags and two drum mags. I bought these to test out on a 9mm AR pistol. The drum mags did not cycle properly but the 20 round mags worked just fine. I dont think it was the quality of the drum mags but the AR itself. Overall, pretty pleased with my purchase, I was able to resale the drum mags and the folks at CAA were always responsive with any questions I had.

to
Review №23

Product came quickly and was exactly like the website showed. You can customize as much as you want right from the manufacturer which I liked. Made my pistol more useful.

Ma
Review №24

I ordered an MCK for my G20 large frame and they sent me one for a small frame G17, 19, 22 etc. I emailed them directly and even called them multiple times with no responses. I just wanted to send it back and get the correct product. I have still not received any response after a year. Recommend ordering from a dealer so that you can get the correct product for your needs.

Ro
Review №25

This is an amazing company with great products. My issue was with the shipping. USPS let someone else sign for my package without seeing proof of identification and when I went to do a claim like CAA associate told me to do they told me I cannot do a claim because in their system it says delivered and after that it’s not on them what happens to the package it is on my complex.

Ni
Review №26

This is seriously the coolest thing I own. I pretty much keep my glock locked in to it all times. I’m also way more accurate with this shouldered than I am just holding my gun in my hand.

Ca
Review №27

Did not fit my Sig that product was made for. Needs modification to perform properly. Cool concept poor design. Charging handle does not ride forward all the way to chamber another round. Jams weapon up after each shot fired.

Cr
Review №28

My son had been looking for a Micro Roni for a while but the prices had always been too high. I checked your sight and found it a lot cheaper that I had ever seen it. Plus it was a Gen 4. I bought it for him that day. When I finally received it, I had to check it out so I pulled it our of the box. I liked it so much, I bought myself one.

Ma
Review №29

CAA! These people are a fantastic business, and they produce an even better product. They under promise and over deliver. You won’t regret buying anything from these people.

Er
Review №30

I was discussing your product with a co-worker and decided to research it on the Internet. I knew I needed your product now. I ordered it and it arrived in a timely manner. I have not been able to use it due to the Covid 19 situation but Im sure I will test it soon. Im glad I purchased it when I was able.

ge
Review №31

I love the product. CAA is very helpful and personable. They helped me with all the questions I had via their live representatives online. I will be ordering one for my wife.

He
Review №32

In a time when so many things are questionable it was refreshing to see a business go through such elaborate extent to provide quality and service as requested by the consumer. Love what these folks have done and sincerely hope their products withstand the attacks on our 2nd Amendment rights. Thanks guys for a job well done.

Ja
Review №33

It folds but doesn’t lock to the side. So it kinda flops around unless you just keep it locked straight. I sent an email and just never got one back. just emails asking me to buy more. Other then that I like it. It feels good in my hands.

Ji
Review №34

Love the product.. Have enjoyed them so much that I feel like a CAA salesman... Matt had been wonderful to deal with. Definitely recommend this product and company...

Ry
Review №35

Love that a fellow veteran made a very versatile weapon system upgrade that utilized something already owned. Great concept. Great item.

Ni
Review №36

I have purchased multiple items from them always amazing customer service and the products are always amazing. I love both my MCK as well as all the accessories I have bought. Awesome work ladies and gentlemen 🇺🇸

AJ
Review №37

Quickly got my order to me. The order was exactly as described and super easy to put together. Fit my Springfield XDM 40 perfectly.

Bu
Review №38

This equipment is excellent. Fits great, and comfortable. This made my Glock the 9MM more stable and secure. Love practicing with it.

Kr
Review №39

I have had a blast with my MCK! It’s the most entertaining firearm item in my safe and arguably a huge improvement on my glocks. Given the price of other firearms this is definitely a must have to give you greater use of an existing platform. 10/10 recommend buying one before the current administration making them harder to come by.

G
Review №40

Awesome experience ordering through CAA gear. I love my new setup will be ordering additional accessories soon. Highly recommended

Du
Review №41

If I was rich I would own one in every color. Also customer service is the best. I recommend them to a lot of people. I’m sure I’ll end up buying a second one.

Ri
Review №42

Great product. Performs excellent. Very professional. Response is quick. Thanks again for all!

Ph
Review №43

I stoped by today to pick up my order. I was greeted by friendly staff, and even met the owner Mikey.Super cool down to earth guy. Then the fantastic customer service manager Heidi walked me through my order and she was extremely knowledgeable!Great experience! Great American company!Thanks CAA🇺🇸

dy
Review №44

Fast professional customer service! Will be doing business again thanks for all you’ve done. I love my mck

We
Review №45

Great addition for my Glock 19. This makes for a great backpack gun. Really cool piece to own.

Ke
Review №46

Great product. Was actually not going to buy till I called in to ask questions about product. It was then that I was told they had a sale going on and I bought unit on the spot. Really enjoy it too, especially the flag painting.

Ro
Review №47

My MCK arrived when promised. The fit on my Glock 48 is very good and snug. Havent been able to shoot it yet because of COVID, but everything is opening up soon so ill take to the range and put a couple hundred rounds thru it, both 124 gr. FMJ and 124 JHP, as well as some 147 gr. JHP. I got pretty much all the accessories, except the glass breaker, but thats next just because it looks cool. Everyone that sees is amazed how light it is. When they hold they say how comfortable and how natural it feels. They also very impressed with how nice the Crimson Trace sight is.

No
Review №48

Great business! I have nothing but Good things to say! The product was quality and always gets looks in the best way! They need to send business cards with it so you can hand them out at the range!

Ge
Review №49

Super cool pistol holding product. Made well to last an very innovative.Now they need to make one for the ruger 57

Lu
Review №50

I enjoy my micro-roni, it really provides a stable platform by turning my hand gun into to a three point contact weapon where I feel I have more stability. The fact that it is versatile with regards to removing my Glock from it’s easy to load receiver intake port, I’d say this is the best accessory that I have had in a long time.

JE
Review №51

Very responsive team with great products!I grabbed a nice kit for my G19 with a few extras and this thing rocked...Thanks guys!

Ju
Review №52

The product quality and prices are amazing. You cant beat the sales they have. Shipping was very fast given the amount of products they sell. AMERICAN MADE ALL DAY!!!!

Si
Review №53

Bought 3 of these on a deal. Only one fit the firearm. After contacting seller about issue fitting m&p models they conveniently changed the listings and denied me a refund or exchange. I would recommend you look up public reviews before buying.

Tr
Review №54

Caa is an awesome company all around!! They make superior quality products and prices are super reasonable!!! I have purchased 5 times with them for 2 MCK’S to aftermarket products I own at least 7 products and they never disappoint you in fact to are usually in shock !!! I haven’t found one employee yet that isn’t super nice and responsible for the consumer or the products they sell, or in the works to sell !!! Honest rating overall is 20 out of 10 and A++++++++

Le
Review №55

Bought my MCK at a local shop. Decided to order some accessories direct. Got a discount, and was shipped quickly. Love using my MCK with current setup. Will be ordering from them again!

Mi
Review №56

Great customer service and great products! I love my MCK! Keep coming out with cool new accessories and I will always buy from this company!!

ke
Review №57

Extremely in happy with company ordered once had to provide more info because my shipping address was different than billing address, was gift for my girlfriend, then ordered more accessories they wanted the same info, advised I already provided the info on last order, they wouldn’t look up old order, wanted me to provide old order# and info, I didn’t have it, I then just asked for a refund and it took 3 months, they don’t return msgs and phone calls, finally I told them I wanted order canceled or I would file a complaint with better business bureau ! Just to much to go through for a gift, I have ordered from many online company’s and no issues

Je
Review №58

Absolutely great company to do business with and I have not a single complaint about any experience or product from them. Proud to be a part of the MCK family!

Ru
Review №59

I was sent the wrong Micro conversion kit (wrong model) and was unable to contact the company. 1/2 dozen calls and left messages with no response. One time someone did pick up but was surprised that I was a customer looking for customer service. Said he would take care of it and asked for my email and would forward the return process...never received the email. I sold the conversion kit and ordered a new one. Quality and pricing for conversion kit is much better than their customer service.

Ja
Review №60

I bought the MCK Gen 2 for my Glock 19X. I also bought the brass catcher. This thing is phenomenal. I’ve put about 300 rounds through it so far and not one mishap. It has performed really well with no malfunctions and turns my little 9mm pistol into a full carbine style rifle. I’ve recommended this to a few of my friends with military backgrounds and they were all impressed. I will be purchasing another for my wife’s Glock very soon.

Sa
Review №61

Ordered the MCK. It arrived timely and without delay. Fun to shoot with and it helped me teach my son to shoot a pistol. Dry please with the purchase

Ch
Review №62

First time customer for the MCK and will not be my last!!! Love the product and love the professionalism of their customer service!!! They stand by their products and their product speak for itself 100% awesome can’t wait to save up for another MCk

TD
Review №63

Absolutely the funnest and favorite gun out gun accessory I’ve purchased is years. It 100% is my go to for home defense and is a faithful truck partner too!! Could not recommend more highly!!

Jo
Review №64

CAA products are great. Fast delivery and great customer service. They are my number one source for MCK’s and accessories

Gr
Review №65

Sent about 20 emails over the course of 2 months ... No responseCalled about 20 times over the course of 2 months ... No responseFinally got my product and on of the pins is broken.

NY
Review №66

Items arrived and performed as described. Good price, quality and fast delivery made this purchase an overall good deal. I recommend this product and seller.

Tr
Review №67

Purchased one of these kits and realized the pieces and accessories are all made in China. They left one of there bags in my Advancdd kit as well as the MRD. All this gear is made in China and re-packaged and sold as made in USA with MCK logo bags. What a joke....rip off. This guy Mikey Hartman is an idiot joke...

Ad
Review №68

Very good products. Handles nice, same as the picture. No complaints on my end.

Ga
Review №69

I truly love my MCK, the quality of your product is bar none. The only issue I have is that I dont have enough ammo to enjoy my MCK the way I want to. Both open, and red/green dot function as it should. Thank you. Respectfully a lifetime patron,Gary Vazquez

De
Review №70

Rude uncaring customer service. Theyre only worried about taking your money even if your unsatisfied or unable to use their product. They dont strive to help the customer they just want to nickel and dime you even on returns. They make you pay for shipping it back and they charge you a restocking fee which is not cheap. Pretty much boils down to dont like or product or it doesnt work dont worry well just take back the product give you a partial refund and tell you have a nice day.

Ma
Review №71

Bought the MCK conversion for my S&W M&P, spare magazine clips broke on the first use. Spoke with a customer service associate who was looking into it and then never received a response. Each additional contact was met with a non-answer. Based on service alone I would not recommend this product line.

Ne
Review №72

I’ve made a few purchases now and have not been disappointed. Great customer support to go with creative products at good prices.

Jo
Review №73

I have seen these around for a while. Finally got my hands on one that my friend had. I ordered one before he left that day. I always thought it was a gimmick. Believe me its not and it is a very versatile option. Worth every penny

LL
Review №74

Items ordered were awesome quality, shipping was fast, and love the finished products, would recommend and will likely order from again. Keep up the good work.

Bl
Review №75

Horrible customer service!!!I have tried to contact a customer service agent no luck, I have written multiple emails no luck. I had problems with the green lazer not working, flashlight not working, and they forgot to give me the bolt with screw for the rear flip up sites. The only reason I gave them one star is the holster it holds well and its a level 2 holster. Do not get sucked into buying the attachments you will waist your money and time!

Du
Review №76

Received the MCK and one of the screws was threaded into the barrel which would have caused a serious problem if fired. Contacted CAA and they shipped new screws but didn’t sound surprised which was concerning. Also have two sets of thumb rests that both have one that wasn’t properly cut and doesn’t fit. 3rd experience with the company was to buy a couple of magazines and the experience wasn’t any better. ended up buying from elsewhere for cheaper and better Quality assurance.

Sh
Review №77

Great product at a very reasonable price point was shipped flawlessly in a timely manner I would definitely purchase again

Be
Review №78

I purchased around Christmas and was very pleased with the quality and price point. The accessories are great also.

So
Review №79

They charged me twice for the same thing. I try to get in contact with them more than once and let them know about their mess up and they never fixed it. $1200 is what I ended up spending, when I should’ve always been spinning around $300 ! Would not and will not ever purchase from CAA again!!!!!!!!

Ro
Review №80

MCK is fun to shoot, but the extrag mag port does not hold the mag (just falls out) I emailed the company multiple times, and also ask for help through comments on their videos. Not one response from them. Horrible customer service.

Jo
Review №81

Love the MCK micro roni kit for my glock 17. Has refueled my interest in the weapon that I had previously put away for home defense. Love how the iron sights and the red dot co-witness which I did not expect. Also have the 50 round drum which is a blast and must have addition to the kit.

Jo
Review №82

Gun MCK was amazing and when there was something wrong with it they were able to replace it. But the time when they deliver was a little slow. I had to call and check to remind them to see if they send it already. Other than that it is an amzing add on.

Ma
Review №83

Bought a MCK directly from the web site. Installed a brand new Glock 21 purchased solely for the chassis. The chassis caused repeated failure to feed issues. Customer service and support was almost non existent. After having to send video and photographic proof of the malfunctions, they finally gave me a return authorization which I had to pay for shipping. I was told by Colton that CAA would then pay to ship me another unit. After not hearing from CAA for three weeks after USPS confirmed the return had been received, I finally got someone on the phone. They said they had not received the return and I had to prove I sent it. I got another person on the phone who I gave the USPS tracking number to. He said he’d call back in the 30 minutes. Three days later I had to call back since no one was calling me. They finally “found” the return on the third try. Then they told me I’d have to pay shipping to get an exchange sent to me. I explained and sent them the text thread that stated if I shipped the defective unit back they would send me a new one, with no shipping cost. The person refused to honor that agreement. I asked for a refund which the eventually gave me. CAA would rather lose a $305 dollar sale and a customer than pay $10 dollars in shipping to replace a defective product. Absolutely pathetic. I’ll never do business with CAA again, nor will I recommend any of their products.

Fr
Review №84

Absolutely love this company. Great prices and products that will make your buddies go “Wow, what is that?!”

Do
Review №85

Ordered an MCK for a Polymer 80 Glock 17/19. The original description said it came with an aluminum pic rail on top. In fact, when it arrived it had a plastic rail. The web site now shows the aluminum rail as an additional cost option or even more expensive after purchase accessory.Most disappointing, called and left a voicemail and emailed customer service. No response to either. Not very professional. Wont be doing business with them again.

Ma
Review №86

As soon as they made an MCK for my XD i ordered it immediately. It was missing a piece when it arrived, but i reached out to them and they shipped me out the missing piece. Great company to deal with.

Ja
Review №87

Love my new MCK. The product came quick. Best thing out right now.

To
Review №88

I purchased the MCK and then recommended to 3 of my friends. Awesome product and a great value.

Mi
Review №89

Great quality, but when they sent me the wrong item and I emailed them about it they responded asking for more information and pictures. I sent them what they asked for and then I didn’t hear anything back from them for a few weeks then I emailed them again and they refuse to answer me. So I spent 300 dollars on something I can’t use because they sent me the wrong caliber.

Li
Review №90

TheMCK works very well except for one issue. I have to put a cardboard shim in the well of the charging handle for my Glock 19 to lock up tight. I have contacted your company and receive two new charging handles, one of which appeared to be for an older MCK as it fit my buddy’s kit. Without the shim the 19 has play and moves about 1/8 to 1/4 inch with the shim it locks up perfectly and will function for several hundred rounds until shim works loose then I will have a failure to eject. Would love to have a charging handle with the well built up about 1/8 inch to look pistol in. It functions well except for that. If I could get charging handle to lock without shim I would give it 5 stars.

Sh
Review №91

My MCKSA9 - MICRO CONVERSION KIT is great and functions flawlessly. If I had to gripe about anything though, it would be its QD mount. Ive tried several name brand QD sling swivels but CAA did not create the mount with the correct tolerance, which can lead to your weapon disconnecting and falling while slung. Other than that its great.

gr
Review №92

Some minor quirks to work out however overall awesome product. I keep it in my backpack at events etc just in case some stabilization becomes necessary in an emergency situation. Takes my sidearm and lets me hit further, faster, and more accuracy. This device could absolutely save lives. Really only complaint is The 50 rnd drum for glocks available through them is very cheap and doesnt run well. The optic i purchased with mine works excellently. Would 100% recommend.

Wa
Review №93

Giving one star is being generous. I dont usually do reviews but feel that this is more than warranted. Absolutely the worst customer service Ive dealt with in years. Was on hold to talk to a manager for 45, maybe close to 50 minutes to just be hung up on as soon as the call was picked up. Apart from the other bad reviews I noticed of this company after the fact, I found numerous other videos on Youtube of all places where others shares thier unpleasant experience with company as well. If you are interested in thier products, but it elsewhere, I am glad I did.

Ja
Review №94

My experience with you guys were awesome any question asked was answered immediately without delay. I will continue to be a proud customer of MCK.USMC (retired)

JO
Review №95

From the time I originally ordered my MCK, to just a few months ago when I ordered my glass breaker to finish my MCK build. I found all parts to be of good working order after putting hundreds of thousands of rounds through it. From my initial zero of the MCK red dot, and canted iron sights, to running drills, to working basic marksmanship at close range, to making hostage shots. I love this system.

Jo
Review №96

Ordered a white mck, arrived sooner than expected. Fit my glock perfect and havent had any issues. A very great product.

Un
Review №97

Looked cool and everything but i bought one for my glock 21 gen 4 and it doesn’t fit in it properly and won’t shoot even though i checked thoroughly that it was the correct one for my fire arm.

Wi
Review №98

No response when I called. Ordered a Roni Kit on the 14th and it still say it’s processing. Just trying to figure out what’s going on. Thought the shipping was fast 😒

Os
Review №99

I bought a chassis for my MP40 and it blow up after the fourth or 5th time using it, I tried call customer support and was given the complete run around the site is nice and the gear looks good. I don’t think I’ll be back and I’m not gunna recommend this company to my guys at all. Good luck

Er
Review №100

They were super helpful and quick to respond. Good group of people there.

Information
14 Photos
100 Comments
3.8 Rating
  • Address:3901 NE 12th Ave #400, Pompano Beach, FL 33064, United States
  • Site:http://caagearup.com/
  • Phone:+1 754-205-9385
Categories
  • E-commerce service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
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