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Brothers Auto Care
Pompano Beach, FL 33060, United States
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Brothers Auto Care

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RO
Review №1

Our situation started on May 10 2021 after the truck has been in Tony’s shop for over two weeks !!!! Going in for overheating issues. As the invoice states we spent $1837. Tony gave us the truck back still running hot and told us to keep an eye on it that he couldn’t keep it any longer .... because he knows we needed the truck ( not to mention the customer is a double amputee ) . Tony while trying to diagnose the problem changing three parts for a total of seven hours labor at $109 an hour labor as stated on the invoice and still that did not fix the problem. Gave us a truck back running hot. We took the truck back in order to get it out of his hands and to bring to somebody that we believe would be able to tell us what was going on. Within an hour my mechanic said the radiator was clogged with a chemical that was introduced to the vehicle that both hoses were ice cold and the thermostat was stuck. I replace the radiator the truck then did not overheat but went on a test run on I-95 and after 30 minutes it did over heat and get hot and now has been sent out to repair shop which is probably going to cost an additional $3000. Heads pulled sent to machine shop.... NO CRACKS WERE FOUND!!!! We tried to ask for a fair refund based on the amount of money spent and the work that still needs to be done . As you can see from Tony’s text he much rather fight us in small claims court rather then being a reputable ethical businessman in the community. Nonetheless Tony never requested authorization to make any of the repairs and only claims that they were all necessary and that we should trust and believe him. I’ve asked Tony to supply us with the signature of authorization for all repairs for me legal owner at the truck and he is unable to produce the document he rather fight us and Small Claims Court, Tony here’s your chance to state your your case otherwise I’ll spend $300 and I’ll see you in front of the judge.

Ja
Review №2

Best service. Tony is one the most sincere, genuine people you could ever hope to meet. In out and with a punctured tire repair in well under 30 minutes and for next to nothing. Amazing people and service. I seriously cant say enough good things.

Ia
Review №3

I went to Tony for almost 7 years while living in South Florida and always left satisfied and happy with the service and the value. Tony and his staff are EXTREMELY professional, polite and efficient. They accommodated my schedule every time I needed service and were honest. It is hard to find an honest mechanic anywhere. Tony was always up front with what I needed and more importantly, what I did not need. I never felt like I wasted money on something. He would always try to fix something before deciding a whole new piece would be needed. His customer service and upbeat attitude round out what is the best car shop I have ever been to.My wife and I moved to Chicago recently and Brother’s Auto is one of the top places we talked about missing by moving away. It will be close to impossible to replace Tony as our mechanic!

Pa
Review №4

Joes the best! Dont take my car anywhere else

Ke
Review №5

Tony is awesome and to me honest. He was highly recommended by a friend and I have yet to be disappointed. He does not recommend any service that is NOT needed. When a dealership says I need xyz I go to him to confirm. He does brakes, oil change, AC, etc types of repair. If you were in a collision, that would be somewhere else

Fa
Review №6

Wow. What a great family owned business. Tony was nothing but nice and professional. He installer and balanced 4 new rims and tires on my hellcat. Got the job done fast and without a single scratch or blemish on my wheels! Will definitely bring my car back to him !

Ch
Review №7

Honest and on point this is the only place Ill take my car.. Extremely satisfied with the service.

Am
Review №8

Thank you to Carlos for taking my car in last minute! Called at 11:50, Carlos said come right in, dropped my car off at 12:30 and it was done and ready for pick up within like 2 hours. Affordable, reliable, efficient, friendly, family owned... doesn’t get better. Highly recommend!!!

Jo
Review №9

Very honest and super friendly staffAmazing machanics

ma
Review №10

Awesome Service!! Great customer service and the work is done right! No complaints ever ‼️

br
Review №11

One of the few honest mechanic shops in south Florida with amazing quality and customer service. I found Brothers on google the only shop that has straight 5 stars and well deserved. The owner went above and beyond to fix my car. Any car issue check him out you won’t be disappointed!

Ka
Review №12

God sent!! Carlos and Anthony excel when diagnosing your vehicle. They always strive to provide excellent and honest service and will cater to meet everyones individual budget. Definitely my go-to shop for ALL my car needs. I initially returned to Brothers for an oil leak. The Honda Dealer had diagnosed that my car needed a new transmission, and that I was better off purchasing a new vehicle. (what a surprise). Here I am almost 3 years later still driving that same car without that supposedly new transmission. =-) Brothers took care of some minor repairs and send me back on the road in no time. Look no further. You will be treated like family EVERY single time you visit their shop (YOUR HOME).

Ma
Review №13

AWESOME company!!! Everyone here uses team work and great communication to get the job done. The atmosphere is so family oriented and warm felt. Professional mechanics that will give you honest and professional work. I would totally recommend!!!

Al
Review №14

These guys are awesome. Super find if youre in need!

To
Review №15

Tony puts the care into Brother Auto Care. Tony went over, above and beyond to help in diagnosing and replacing my fuel pump problem. He wont let you leave there until he KNOWS what the problem is and how to fix it properly. If youre looking for a friendly mechanic that treats you fairly, look no further. This is no parts changer auto care shop. They insist in getting it right the first time. I wouldnt trust any other shop in the area to work on my cars except Brothers! Im a costumer for life! Thank you Tony for the GREAT service.

Sa
Review №16

First of All I have to say sorry because I wrote a wrong review! But I’m correcting it now! Tony and Aldo thank you very much for your service and your professionalism. Tony and Aldo are great guys and also hard work guys! I’m very happy to meet with you today guys! The place is incredible clean and I highly Recommend to everyone who needs help, professionalism and honesty!

Wo
Review №17

Went in there to check my AC this morning because it was blowing hot. Also just a overall maintenance check, because I have a trip to New York the next morning. Carlos was very honest, friendly and professional. You really cant ask anything more from your car repairman! A great experience.

Ma
Review №18

Brothers Auto Care is the absolute best! We brought in our 2019 Jeep 4x4 for its first oil change and they were absolutely amazing!! A big thank you to Tony, Carlos and the whole team for their hospitality and quick efficient service! Also, thanks for feeding my husband 😂😂I highly recommend Brothers Auto Care to all of my friends and family! 5 star service EVERY TIME!

Sa
Review №19

Honest and knowledgeable mechanic. We bring all the family cars to this shop for maintenance and repairs.

Pa
Review №20

I am very happy with the service I received with Tony hes the best. Came and picked up my car and returned when it was done.Very knowable.Also very personable.will be using Brothers again.Thank You Tony!

Ri
Review №21

This is great place to go fixing cars the person name is djo

Br
Review №22

Mr.Tony is the best .if you’re new to the area and need any auto repairs.Pay him a visit.He is no Con Artist,He will give you the best option that works.Thanks Tony for all you do !✊🏻✊🏻

An
Review №23

They are awesome! Professional, honest andalways solve the problems that other mechanics cant. I really recommend this place!

Sa
Review №24

Today Brothers Auto Care installed a Brake Master Cylinder in my car, they did an AWESOME JOB, I’m pleased, their the best mechanic shop in Broward County, Thank You Tony for your honesty, professionalism and hospitality, I finally found a great mechanic your loyal customer.....Stacey

Al
Review №25

I’m so glad that I took my Durango to Brothers Auto Care ! Not only is Tony along time family friend but he is also our family mechanic . Shoutout to Telmo for doing the tech work excellently! The attention to detail, knowledge, and diligent work done on my car was out of this world . My personal car is on the older side so it required a lot of attention and this is the shop that gave it the attention it needed . Incomparable too all other shops ! I’ll recommend this shop to all others that need some real TLC on their vehicles ! Thank you again Brothers Auto Care ! 💪🏼🤘🏼

Mi
Review №26

Friendliest mechanics Ive dealt with and they do amazing work

Ja
Review №27

The best, honest and reliable.

St
Review №28

I came in to Brothers auto care today becuase I wasnt sure if my Mustangs AC was going bad on me. Based on the perfect reviews I figured I could trust them. After talking to Tony he reasured me there was nothing wrong with my AC and that its just the summer heat. Then took the time to show me how it works also how I will know when I will need service! Ill definitely be coming back for more honest service in the future.

Br
Review №29

The technician is amazing. He is very compassionate and is willing to go above the norm for his clients. Give him a try!

Ni
Review №30

So far my multiple experiences with Tony and this shop have been excellent! The shop is always clean and tidy. There is a fast turn around time. Tony remembers his clients by name and you can definitely tell he has a passion for our cars! The first time I ever brought my vehicle here, Tony originally quoted me a repair around $300... After completing the repair it came out to almost 3 TIMES LESS. Honest good work here at this shop. A place I would recommended to my Family and friends.

Do
Review №31

I had my 2008 VW at another shop where the mechanic told me I needed new wiring, computer board and fuel pump. Sat at his place for months nothing done to it. I called Tony and he had it towed to his shop the next day and the car was fixed and running excellent in 3 days and to find out it only needed a fuel pump relay. Tony came to my place of residence to pick me up and get my car, best customer service I have ever experienced with any mechanic shop in my life. I recommend this place to anyone that needs car repaired or maintenance done.

Am
Review №32

I had an issue with my high pressure fuel pump so I took it to Firestone where I had previously gotten oil changes, tires, etc. They said they replaced it, but I kept having issues so I kept taking it back. Finally, after the fourth time, I was recommended to see Tony. He ran a diagnostic and let me know the fuel pump had never actually been replaced. He made recommendations on how to solve the issue at firestone even though it wasn’t his problem. I ended up getting refunded my money from Firestone as their actions were completely fraudulent. Tony fixed my car and made completely sure there were no other issues. He took the time to show me the part that was replaced so I could see that it was new. He drove the car himself to verify that it was all good. Unfortunately, as a female, it is common to be a target of misinformation when it comes to car repair. Tony took extra measures to ensure I was knowledgeable, the car was 100% safe, and helped me navigate my issues with Firestone. I will only take my car to Tony from now on! Exceptional customer service and skill. Thank you!!

Er
Review №33

Great service and customer service would recommend to anyone .....

Ly
Review №34

I took my 2013 Mercedes to a few other places including Mercedes trying to get it properly diagnosed & repaired, I was told by one place there was nothing wrong and only after I insisted that there was a problem did they call & tell me the repair would cost me $2500.00. I sure didnt trust them. The bottom line is that I took it to Brothers Auto Care and I am one happy customer. Not only did i get a great price the open communication between Tony and myself put me at ease and I had no doubts my car was in great hands!! If you arent happy with your repair shop dont hesitate to call them I promise you will not be disappointed!!

ro
Review №35

Our neighbor turned us on to Tony, we have used him several times.He is the best very honest and reliable. You walk away with the best auto repair experience. Thanks Tony Derek and Rose

Al
Review №36

I came down here not knowing any mechanics. He has been of so much help for me. He is honest about your car and the expenses. If you’re looking for great work at a low price, Tony is your guy!

Am
Review №37

Tony at Brothers is wonderful!! Best experience with an Auto shop that Ive ever had. I was from out of town, knew no one, and my car was screwed. Im so thankful that I found Tony at Brothers. He was quick, honest, accurate, responsive and thorough. He truly cared. He even picked me up so I wouldnt have to Uber again. Top notch and extremely professional. Thanks again Tony!!

Si
Review №38

Tony offers the best customer service that I have ever experienced. He’s also very honest and reliable and he takes the time to explain things happening with your vehicle.

Jo
Review №39

Tony is the Man! Always honest and upfront with me about everything. My girlfriend and my sister go to him with any Auto troubles as well. I would highly recommend stopping by Brothers Auto Care if you want a hassle free, no nonsense, honest, reliable service. Will continue to recommend friends and family. Thanks Tony! 5/5

Jo
Review №40

Great service.

Sh
Review №41

After I called around 15 mechanics, this shop had the best price. I was skeptical at first, but my car is running great. The selling point for me was the mechanic name Tony. He remembered my name when I came into the shop, was very pleasant, and extremely honest. The price he quoted me for was a little lower but he didnt even charge me extra. I am extremely satisfied and will be going back for any problems I encounter with my car.

el
Review №42

Today I dropped off my 2014 car to Brother’s Auto car as I had heard wonderful things about the attention to detail and customer service provided. This was going to be my first time using a 3rd party mechanic on my car and I was nervous. Anothny went above and beyond by keeping me updating in real time as to what needed to be done and why. He reviewed everything and make sure I felt comfortable with it. The job was not easy and I thought I was going to go another day without a car but I got a call from Anthony after business hours saying they had completed the job and whenever it was convenient for me, to come pick it up. Wow, service was above par and I would recommend this place for all your auto care needs! Thank you, Brother’s auto care.

Pr
Review №43

I love this place. Tony is honest and does an amazing job on my 2 vehicles. I had been looking for a great and trust worthy mechanic for a long time and found him when my car was in real bad shape . Ever since then I will only go to him. And his prices are very affordable.

Ma
Review №44

HI my name is Cookie one of Tony new customer, Its been one week now that I took my car to brothers auto care. Im happy to say that Im very satisfy with Tony work,, I have took my car to other places for a estimates there cost was too high.. Happy to say that brother auto care {Tony} charge me a reasonable price!! Thanks you Tony for being a honest mechanic..See you on my next oil change!! Again Thank you for your service.. Cookie Williams!!

Be
Review №45

Tony is the man. I walked in the building and he immediately stopped what he was doing to see what I was coming in for.Not only did he finish my job in an hour, but he diagnosed issues I had known about. He came back with a FAIR estimate within 2 hours of me leaving and made an appointment to do the rest of the work the next day. I would recommend this shop to anyone. Please give this man your service. He is deserving and will go above and beyond for you.

Ni
Review №46

Tony was great to work with, incredibly fair on pricing and super fast. Ive never had a mechanic that I would return to but I definitely found one! Im recommending this shop any time I hear that someone needs a repair.

Jo
Review №47

Tony is the best mechanic in south florida . My company vehicles are serviced here and we have been extremely satisfied with prices and quality of workmanship

De
Review №48

Tony was an honest man and provided great service. He knew my situation being from out of town on the day before thanksgiving and made every attempt to provide a professional and efficient service for a reasonable price. Ive already recommended him to all my family in the FLL area. Great job Tony.

Ma
Review №49

Tony is always professional, honest, and for the most part way too cheap!... No lie! I wish hed charge more money for his service. We need guys like him to stay around in the automotive industry.

Jo
Review №50

Was by far the best price and the communication was exceptional! Tony was quick to sort the problem and gave us great advice. He went out of his way to help us and managed to beat his quote when he discovered the work was not as much as initially expected and therefore saved us money. Would recommended to anyone who wants a stress free experience with great great results.

Ha
Review №51

Tony is great. We were vacationing when my car broke down. He took car of us as if we were local. Very honest and upfront. Its hard enough to find an honest mechanic when your local. I only wish he were closer so I could have him fix my other car!

Mi
Review №52

This mechanic shop treats you like family. Ever been to one of those shops you feel like they are taking advantage of you?. Tony takes the time to explain what is wrong and works with you to get you on the road as soon as possible. Highly recommend A+ service.

Jo
Review №53

I highly recommend Tony and his staff. He was very professional on the phone and very friendly in person. Very fair price for the service rendered and done very fast. It is a pleasure to deal with a business owner that takes pride in his work. Go see Tony!

Co
Review №54

Tony is the best mechanic in the city.

Ne
Review №55

I cannot end this day without saying THANK YOU!!! You guys came through for me. This was my first time here & its good to know I have a home in pompano. Thank you!!!!!

MJ
Review №56

Brothers Automotive is a great auto/mechanic shop. Great service, clean shop, and guys who actually know what they are doing! Tony is an all around great guy! I would not take my vehicles anywhere else!

ka
Review №57

Tony is the real deal! I had my very old ford focus towed to him for repairs. Not only did he fix the issue at hand, but was very honest and reassuring when another repair needed to happen at the same time. Fair price, great customer service skills (which almost never happens w/ car guys) and in good time.He went above and beyond and even washed and detailed my car while it was there. Not gunna lie, it reinstalled a sense of pride in my old beater. Never left a mechanic feeling so good, it really made a difference. Thanks Tony!

Ga
Review №58

The best service in Florida. Tony and his team are awesome. Everyone should check out his services you wont be disappointed. Thank you so much for the fast service and hospitality you show.Cecelia Ramos

De
Review №59

This place makes you feel like family. I wouldn’t take my car any where else. Tony really goes out his way. You gotta customer for life.

Ch
Review №60

Tony gave me great customer service and was very kind! He drove out 3 miles to help me jump start my car battery and didnt charge me even though I insisted. Never had a mechanic do something so selfless. Thanks tony!

Dj
Review №61

Tony man you really looked out ! He took me home took my car back to his shop then changed my battery for a reasonable price and came back to pick me up and get my car. He was honest and really care for people hes like family and I only met him once ! Keep the love going your a blessed man tony . Im glad I met you

Me
Review №62

I was pointed in Tonys direction by a friend from work. I will never take my car anywhere else! Not only was the quality work that Tony did affordable, it took less than a half an hour once they got the parts!!!!! I can truly appreciate the Family feeling I got from this place. And I will be telling EVERYONE to take their vehicles to Tonys place now! Thank you guys so much for everything!!!

Ro
Review №63

First time at Brothers. Tony, the owner treated me as if we were family. Fast, reliable and best rates by far. Tony and his crew took care of only what my vehicles initial issue was, without trying to sell me more service. He even sent a driver to pick me up at work to save on extra expenses. Thanks Tony, Ive found my new mechanic and shop!!!!!

Ev
Review №64

I met Tony through a mutual friend, I’ve been getting my car repairs at Brother’s Auto Care for sometime, Tony is extremely professional and loyal he picks up my car at my job and drops it off, that’s a service that doesn’t exist now in days, the quality of work is awesome, I don’t think twice to call him for his services, I recommend Brother’s Auto care to anyone you wouldn’t regret it never & the prices are good!!

Sh
Review №65

I was referred to Tony by a friend of man who told me, Tony will make sure youre good. I dropped my car off to him today, thinking it would be an all day job, he had my car ready to go in just a few hours. Ive never felt so comfortable with giving any mechanic my money until today, Tony was so reassuring and professional and very thorough. We all have had a horror story about a horrible mechanic but I can guarantee BROTHERS wont be one of them. Did I mention, Professional? Ive officially locked In my new AutoShop. Funny guy by the way lol

Sa
Review №66

Tony is a master mechanic and is honest very knowledgeable and trustworthy he is very efficient and reasonably priced I bring both of my cars to him and recomend him to anyone who ever asks me to refer a mechanic he prides himself on customer service.

Fr
Review №67

Outstanding service! Tony is the best. I had an issue with my a/c and he solved it quick.

Ch
Review №68

Tony and Telmo take care of their customers. These guys are honest and will get the job done. If it doesnt need to be done, they wont do it! Great guys!!!

Fe
Review №69

I am so happy that I finally found a honest mechanic in the Broward .. I have referral my friends, coworkers and family and they all say the same. Tony the owner treats everybody like family...if your looking for honesty this your place

Ce
Review №70

TONY IS SUCH A ANGEL, IF I COULD GIVE A MILLION STARS I WOULD... I never in my life expirienced such a amazing mechanic . I highly recommend this shop to anyone who wants to be treated like family and wants genuine amazing service

Ja
Review №71

I recently moved to the Pompano area didnt know where to take my Fiat for service I called a gentleman that told me about Tony and Brothers Autocare. I took his word and went first Tony was very genuine and kind took care of all my questions did a few minor updates for my car and his fee and his kindness was Upmost. Go to Brothers they care!

Jo
Review №72

If I can get Brothers 10 Stars I would the brother is good at what he does so if you ever need any work on your car take it for him hes honest in Fair

In
Review №73

Tony is an exceptional and more than fair mechanic. Brothers Auto Care took care of my Toyota and housed it as I went through a difficult time in my life. I will forever be indebted to them.

Er
Review №74

Staff is always friendly and never recommend more than what needs to be done.

Ke
Review №75

Tony and Telmo do a great job. They are very knowledgeable and provide excellent and quick service. You will not get the run around with these guys. Prices are very reasonanble and they stand behind their work. When any of my cars need service or my families cars need service, this is who I call.

Jo
Review №76

Excellent and friendly service. Would recommend him to anyone. The best Pompano got. Thanks Tony👍👍👍👍👍👍

El
Review №77

Tony gave me very accurate diagnostic. I was very happy with the service.

Re
Review №78

I had a great experience at this shop they really took care of me and My car Im so grateful that i found that shop

Al
Review №79

The only place youll ever have to take your car to! Honesty, knowledge and experience of 20+ years lend them the ASE MASTER CERTIFICATION giving you peace of mind when it comes to car care. Not to mention cutting edge technology tools and equipment that gives you the fastest, most precise and best service you can find in Broward County (I live in Miami and the 40+ mins. ride is definitely worth it).Theyve always done great job on my old cars and continue to do on my two new ones, I ignore the dealerships maintenance reminder letters and take them straight to Tony and Telmo and never had to leave an arm and leg there, never regretted and you shouldnt either. Definitely recommend them! A+++

Iv
Review №80

Very honest & reasonable mechanic. Fast & reliable. 💯

Va
Review №81

TONY IS THE BEST TRUSTED CAR REPAIRS

Ky
Review №82

Very productive service, owner even drove me to my job and picked me up. My car is back at 100% thanks to Brothers auto care!

Ma
Review №83

Great service very knowledgeable friendly fast service I would recommend to all want it done right the 1st time come here

Ed
Review №84

Honesty and great service. Highly recommend

Je
Review №85

Hello, Im from Brazil and fan of (ADG-High Torqe) movies, I could see that he has a great contact you Brothers mainly with Telmo. I saw how your shop repair is very well equiped with all necessary tool and people capacity to work. If one day I gain on lottery Iwill move to Miami and Ill take my car to do the maintenance with you LOL,,, Congratulations for you guys!

Di
Review №86

Best place!!!

Jo
Review №87

Great, thanks Telmao

Sa
Review №88

Trustworthy, great shop.

Of
Review №89

Fantastic total professionalism

Ev
Review №90

Hello friend I am a mechanic I have 26 years of experience and I will close my workshop here in Curitiba I would like to know if there is a place for mechanic there I already have the money to leave the country if I have a thank you I am a general mechanic in Telmo style pickup trucks and disel shifters and differentials

Gr
Review №91

Very gratifying to be able to meet you personally. Irrevocable integrity. Highly recommend for business.

va
Review №92

I recommend watching videos through the hightorque channel.Very best, youtube internet channel, ADG0068, with Telmo in action.

je
Review №93

Another Jean on the ADG channel? And another fan of Telmo? only here

Ro
Review №94

Honest and good price, I indicate.

FE
Review №95

Good professionals!!!

Information
78 Photos
95 Comments
5 Rating
  • Address:Pompano Beach, FL 33060, United States
  • Site:http://brothersautocare.net/
  • Phone:+1 954-941-6789
Categories
  • Auto electrical service
  • Air conditioning repair service
  • Mechanic
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Tire shop
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:8:30am–5pm
  • Saturday:Closed
  • Sunday:8:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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