Storage etc provides a very good quality service. Staffs are very friendly and welcoming, i definitely will keep storing here.
Very professional and friendly staff, always available to answer any questions. My rental was super easy not only because of the helpful staffing but they have online rental options too, which made it so easy to rent right from my phone. They also have a good range of hours you can access your storage. Their prices was also one of the best In town. I highly recommend this business.
So grateful for their assistance with my rental. It was fast and easy! 🙂
Good service, excellent treatment and cleanliness with that of the pandemic
My mom and I have been storing here for quite some time now, so I felt that it was time for a well deserved review. We started renting here a few years ago. We needed to de clutter our home from all the “important” junk we had in there and we found this conveniently located storage facility near our home, so we decided to check it out and we immediately found the cleanliness, security, and pricing of it quite satisfying. With many years of renting here the place has always maintained its appearance and we’ve never had to make a complaint about this place. We’ve had a great experience renting here and I would definitely recommend this place to friends and family.
Great facility! Clean,affordable, and most importantly, a safe place to store your belongings. The customer service is awesome.
What a wonderful place to store our things.We out grew our garage and this storage place is perfect for us. The fellows are professional and the security make me safe. We live a few blocks away and Always see them out front cleaning things. Key pads are a blessing and perfect for my mom.
This facility is clean and secure. The customer service is friendly and helpful with reasonable rates. I recommend this place over any other storage facilities in Pomona.
Always so helpful ☺
Great staff, everyone is always very friendly and helpful. Love that all the area is always super clean. I feel like Im in good hands and my items secure.
This place lovely. Very clean. And the couple that run that location very nice warm welcoming. I give them 2 thumbs up..... However that storage company should offer more promotions once in a while on the bigger storage units... The price is really high. Other than that love the place and the couple..
I’m new to renting a storage unit. Thankfully I was assisted by Gerardo who has great customer service. He assisted me in a timely manner and thoroughly explained all fees and rules of the facility within the 10-15 minutes.
My wife and I are very pleased with Storage, etc. Its clean and secure. We had a specific problem that needed to be solved, and the manager worked with us and solved it. Two of our sons have stored there. No complaints.
Friendly staff, safe and clean! :)
The have nice stroage units large and small
10 stars for fabulous customer experience upon return after a few years.
This is a favorite storage place for my parents. The managers a kind and show concern for their property. A great place for companies.
Good location (commercial and residential) and pricing. Helpful people in office to.
A perfect view of the mountains. Some how before we parked the mountain view captured our attention. The place has been crisp, managers are great, the property smells good, the other tenants are friendly, the hours for us are perfect, we never had a lack of peace of mind since renting here.
I feel secure here since C-19 the staff wear protection and masks like myself. The security for us is totally great and the facility and staff is business like they are good
Great place, great price and the security for your stuff cant be beat! The customer service provided by Nadine was outstanding! She was a wonderful lady and helped me with everything I needed! Highly recommended this place!
The place is smooth from beginning to end. We wasted our time going to other places in this area that was nogos but then my sister saw this place online. Boom! what a smooth staff. I told them what we wanted but she said allow me to find a solution for you. and before we knew it she was taking our money. The security is awesome! you cant get in here if you dont belong here. Everybody that we have seen is very nice.
My wife and I are picky! She picked this place for our daughters things and I agree 100. Professionalbut sincere and interested in our need. This manager is perfect for helping us make the right decision on size and location within the facility. Price is just a little high but after shopping, this cost is worth itfor us. Clean, manicured and safe for wheelchairs and large trucks. The hours of access is perfect for stopping by after work and payment options are top shelf so far. What a company!
Good rates! We could not afford to keep our things at another less priced, less secured, less safe, less professional storage place. For this price and more security, gate hours and real managers we came here and comfortably glad we did.They offer more services and more payment options also.
Staff is so friendly here. Got a great deal on a drive up unit.
The rat problem is never really fixed
When I moved from 3 bedroom home to a 1 bedroom apartment... Nadine was kind and efficient... Got me into a unit fast at a price I could afford... Without any hassle... Thanks for the great service.
The best storage facility I have ever store with. The location is very secured super cleaned, and well maintained. I love that the location has really good surveillance cameras. The staff is very friendly always willing to help I am so happy with the customer service. I have to admit Ive never been so happy with some storage places, but this one gets you so attach that you are not going to want to leave. Ive been a customer with storage etc for many years and never had any problem. Im always recommending family and friends. Thank You guys for your kindness and patience!
We love Storage Etc the managers really keep this place looking good.The hours for us is fantastic, security is on point and our door is easy to open all the time.Thank you Storage Etc
This is a very fine storage facility.
Nadine is the best. She is very professional and helpful. She is very pleasant and a joy to talk to and to provide answers to all my questions. Great storage service. Five stars!!
I love Nadine! Shes the reason why I keep coming back and let everyone who needs a storage unit to come here. Shes very kind and understanding. The location is very well kept and secure.
Omg! Needed a place for our gifts and stopped at this place. Instead we gonna keep our extra car here. My cousin charge me 150.00 more a month and use it every now and again. The managers are pros, the yards is clean and hours is good for me.
Recently, I went to my storage site. I was so surprised that the property is completely remodeled, the paint is new, the door and lock slots are new. Especially, the manager on site, Nadine is very friendly and helpful in assisting me to understand the new policy under new management and give me advise to utilize space effectively. Since, I have some trouble with my locks, she also assist me patiently. I am very happy and comfortable with her as our manager.John Chou
Best prices and great location to store your items here. I’ve been a client for many years now and I’m truly happy with the staff and the facility. It’s always clean and well maintained.
Helpful staff ...very clean place
Convinced that my decision to keep my contractor tools at this place is best for my employees. The key pad access is secure, the security cameras is very nice, the unit construction is built to last, and the staff is smart and professional.
As you have probably read in the rest of the reviews, Nadine is of great help. She is very nice and does her best to accommodate you and make the move-in process quick and easy. Straight to the point and no hidden fees. Great storage facility!
Nice, safe and clean. The mangers are helpful and professional.
I was in search of a new storage unit since my current one was bought out and the rates had gone up considerably. I found Storage Etc. online and was impressed by 5 star rating all of the wonderful reviews for the manager, Nadine. I decided to drive out & see for myself. Nadine definitely lived up to every excellent review. She gave me a tour of the facility, which was extremely clean and well maintained, and showed the storage units (multiple sizes available). While the facility was a little farther from my home than I wanted, Nadine made it well worth the trip. She truly knows what customer service is all about.
The facility is clean, they have a variety of space sizes with reasonable rates. The office staff is very friendly and helpful.I have used them for about two and a half years so far after moving to the area and have changed my unit once (to a smaller one) with no problem.
Great Facility, Great friendly reminders! Used storage for storing merchandise and vendor booth.
My experience was positive. The staff was professional and friendly as well as very helpful. The facility itself was clean and easy to utilize.I recommend this facility for your storage needs.
Gerardo is super nice and professional!
The facility is clean and well maintained. Nadine is so sweet and very knowledgeable, she is a great asset to this company and the reason why I love storing here. The facility is safe and secured.
I would like to leave a compliment for Office Manager Nadine Radkins. She always greets me with a smile when I come and is very knowledgeable and helpful regarding all of the storage spaces and products you sell. I have been in the customer service field for a long time and know what excellent service is. She is one of the reasons that I remain a loyal customer - along with your great pricing and super clean and safe facility.
It is raining today but our thing is not wet. Rain was heavy overnight but the inside is dry. We really love the place and people
My stuff was driving me crazy. I wished I had an extra room. I wished I had an attic. I found my answer at Storage Etc Pomona! Its easily accessible, very clean and they have a tremendous staff that are right there ready to greet you and welcome your stuff :-) Big or small, short term or long term they handle it all ... I care about my stuff, they care about their facility. Its a stress free, cost effective... Win Win -- Thank you Storage Etc
Never had any problem. When I applied for a space I could get it immediately, over the phone. Didnt even have to go! And the space was clean. I can even set up autopay so I cannot forget to pay rent. The lock I bought there was cheaper than Home Depot which was a surprise.
Customer service was A1. The process was quick, easy, and painless.
I mean its a storage place.. Not much can go wrong. Or right for that matter. Low stars for staff relations, customer service and convenience
The facility is situated in a very nice area of Pomona. The staff are friendly and helpful, and the rates are reasonable. In addition, the access hours are better than most competitors.
Great place, safe, clean and staff are great.
Nadine is super nice and friendly. The facility is always well kept and clean. Ive never had any issues and Im confident in the security of my belongings.
Great and competitive prices. I shopped around and this facility is the best around the area. It’s clean and the staff are friendly.
I have rented here for awhile now. I enjoy the peace of mind that Nadine and John give me every time I come here Storage Etc has really improved access, like a sliding gate, keypads with secret codes and a big moving truck!
This has been the best storage facility that we have ever used. John and Nadine are extremely friendly. The facility is very clean and bright. I would highly recommend this facility to anyone that is looking for a good competively priced storage facility.
Goid prices, clean and close to fwy.. all dr8ve up units.love it
We have rented here for 15 years or so, and our experience has been wonderful. The units are clean, property is maintained, and the staff are terrific. Very helpful, fair and upbeat. We have loved being here.
Great staff! Great customer service! The environment is very clean. I recommend this storage facility!
Nadine and her husband were unbelievably helpful and accommodating when we were searching for a place to store our RV. Not only did she stay open after hours to work with our schedule, but her and her husband created more space when our 5th wheel trailer wouldnt quite fit in the space that she had reserved for us. Then she helped us to arrange payment online making it convenient for us. Great service and great prices! We were lucky to find Nadine at Storage Etc.
Ive always loved Storage Etc. but especially Nadine and her husband who go out of their way to help out whenever they can. Great experience for many years! Thanks, Nadine! Ken and Susie
Amazing phone staff and great service. If they dont have space theyll find another place for you. Loved it!
Nadine is the greatest, she is so helpful and personable, she answers your questions and easy to get along with, very nice person, I can make a payment over the phone or in person just as easily. She is my new best friend. the place is very clean and well attended.Linda Barbato
I have utilized storage facilitys in the past and I have to say that this is the best storage facility I have used, Nadine and her staff is friendly, helpful and knowledgeable in there industry. I would recommend them over any other storage facility.HenrySatisfied Customer
Nadine of Storage Etc. in Pomona was a pleasure meeting, very professional and nice. Thanks for the Sr. Citizen discount! Price was competitive for the area but chose this storage place because of a better location and how clean it is kept.Thanks,Jacqueline Conner
I selected this storage facility for the price -- after checking all over, this was the most affordable, and offered a senior discount. Ill stay for the service, most notably that provided by Nadine, the manager. My highest recommendation!
First time customer and Nadine Adkins was so sweet and helpful answered all our questions happily will refer our friends
My roommates and I went to a couple of other places but were immediately sold the minute we came here and chatted with Nadine. Superb customer service and a clean safe location!
Ive been here about 2 year and the grounds are clean hours are great and the manager Nadine is Awesome.. I love storing my items here.
We were searching for a new storage unit since our rate for our current storage had gone up considerably and we found Storage Etc. Nadine was so helpful and gave us a tour of the facility, which was extremely clean and well maintained; she had also showed us the different available storage units for us to choose from. We ended up with rented 2 units.
The staff is excellent, always friendly and efficient. The facility is always clean.
I would highly recommend Storage Etc. Pomona to anyone looking for a Safe Secure & Clean Facility to rent from.Nadine was more than helpful when finding the right size & priced storage unit for me. She is very friendly & accommodating, & made my rather stressful moving circumstance much smoother! And my first months rent was only 1$!!She didnt have to but she even provided me with a passcode for the gate that was super easy for me to remember, not just a random one like I usually get! Little things like this make a huge difference.One time I was late on my payment, and she gave me a call and let me know, so I could avoid being charged a late fee! She went out of her way to warn me about this and saved me the money! I know I wouldnt have gotten that type of service at just any locationShes excellent.I have rented a storage here for over a year now and couldnt be happier!
Great service, very friendly staff.
I live locally in Claremont and have always needed a storage from time to time for various reasons and I have always returned to Storage Ect. formally known as American Mini Storage. All of the storage units are on ground level which makes it easily accessible. The staff has changed from over the years and have always been super nice but Nadine is by far my favorite. She took a payment from me at the Starter Bros Supermarket :) now that’s superior customer service!
Great service. Friendly employees. Greatest experience with storage Ive had compared to others Ive used!!!
Great prices, clean property, free moving truck, cant beat this deal. I recommend Storage etc to all my friends and family,
I have been here for over 10 years and meet many Managers John and Nadine are the best. This place is clean and quite . Please come and rent here
Theyve raised my unit fee $30 a month in four years. I have no choice but to leave before they raise it again.
Clean and neat establishment. Friendly people. Good service at a fair price.
This storage facility is clean and impeccably managed, Nadine and her husband are an incredible team, consistently helpful and personable. I have used this location for a few years and recommend without hesitation.
Best place Ive ever rented from ... found storage in the mist of needed to move right away, prices are good an place is clean
This is the place to go if you need storage, the Manager is Nadia she is such a helpful lady and she has such a comforting Sprirt, this place is clean all units have an individual alarm system, the prices are fair . ask for Nadia she is so sweet . Thank you Nadia
Man if you want to store your stuff with a down to earth real people person !! Come here to storage etc an see Nadine she is honest and fare ....
Good location and clean property in Pomona. The ladies in the office are super helpful and even helped me transfer into a smaller unit when mine got big.
I have been storaging my item here for over 8 yrs and the Managers here now are the best .. Clean place and she always ask if Im doing well due to some health issue .. This is the best storage around .. Thanks Nadine and John
Its the best great service. You can find around the area I love this place a make me feels like Im at home
Nadine has been absolutely wonderful very helpful its been great here storage etc
Well today im moving into my apartment. Yay .... But i will miss Nadine she has been so nice an worked with us for over the years .. Best storage ever....
Been here for years, Management is Very Professional, Nadine is the best Ive seen here over the years ... this place is clean and all units are drive up .. I recommend this storage to all my friends that may need a storage ..
The owners are some of the friendliest, customer service oriented people Ive ever met. I am so happy with my choice here!
This is the best!!!!!! I appreciate all of my years here! I store my classroom materials here, and it is so clean, and the staff is amazing!!! Thanks Storage Etc!!!
Property is clean and service is great, what more can you ask for!
This is great place to store all of my things and every one is so helpful when ever you need them I have told all my friends to go there
Just rented a unit from Storage etc. It has been a positive experience from the start.
Great place I recommend to all who need it .. Staff is professional and efficient.
Kaitlyn and Nadine were absolutely wonderful and so helpful. I would definitely recommend this place to anyone!
I will let all My friends know about this storage co... management is great place is clean and secure. .. thanks Storage Etc ...
Katelyn was very helpful was able to assist in getting a closer location to drop off the u haul truck which saved a lot of time also Nadine was also very helpful in getting the storage for us and getting a great price aswell
Wow best storage ever, Nadine is great with running this place, Im a happy tenant