I brought my Ford Escape in since Ac wasn’t working. They said ac fittings needed to be resealed. I knew the Freon was good since local mechanic said so. They said they would fix it for $1000 and $179 diagnostic fee. I drove to another Ford dealer and said power fitting had to be replaced. Part cost $40. Their total charge was $440. The ac works great. I will never go their again.The manager said my Escape had 103,000 miles on it and I should expect this repair. I never had a ac problem before. My last Ford went 350,000 miles on it and original ac and trains was working fine. I just didn’t want to breakdown while traveling. I wrote to Matt and no response. I just wanted to know why the difference?Disappointed in the way I was treated.

Matt always provides timely updates and excellent service. I don’t take my trucks any where else mainly due to the customer service provided and peace of mind knowing that what needs to be fixed is fixed. And fixed correctly.

I found that working with Jamie was a pleasant experience and he helped us find the right car. Highly recommended give them a call and use their website to see what they have in stock.

All american Ford was very professional and Met all my needs. They located a vehicle I wanted Andy everything was done seamlessly.

Just bought a new car from Eric, and I just couldnt be happier. He is very knowledgeable about the various models, and very personable. Would highly recommend him to anyone looking to purchase a car! We had a speed bump during the process, and Eric took care of it and made the transaction finish on the expected date. Call me one happy camper!

Everyone who helped me was so friendly and kind. They made me feel like they were looking out for me and did everything the could to get me the perfect car in my price range. I highly recommend to anyone shopping!

When I checked in for my 9am appointment Ryan Loving checked me in. I told him I would be waiting . After seeing people with later appointments come and go I asked how my car was going? Ryan said he didn’t know I was waiting and they would get to it after lunch. Wonderful! Around 210 he called my wife’s # to tell her my car was ready. Then called me while I was sitting there. Handed me my key with no apology that I sat there for 5 hrs, no thank you, nothing!!! Will take my business elsewhere not the first time I had problems at All American Ford.

This place is absolutely a joke, please do not go here the staff is incredibly rude they don’t care if your car has a problem. The sales guy from the auto place “Matt” is absolutely very irresponsible and made me drive two hours for nothing. For a mistake he clearly made. I purchased a Subaru and the first week it was giving me problems I took it multiple times so they can scan and see what’s going on with my car and they keep saying that there’s nothing wrong when there’s clearly something wrong with my car and I even showed Matt a video of the sound my car was making. This place is honestly ridiculous save your time by going somewhere else not to mention they told me I would get my cars plate within a week and it took more then three weeks I am still waiting for another set of keys that they promised to give and I have yet to receive.

Best car buying experience to date. Both the sales manager and salesman were professional and not pushy. Very knowledgeable about the vehicles and the process was smooth and hassle-free. Highly recommend this dealership.

Excellent experience and excellent service. Will buy my next car from them again.

I have never been to a car dealership as low-key and pressure free as All American Mazda in Brick. From the moment I walked in I felt as though I was in control of my shopping experience. When I expressed what I was looking for, my salesman, Johnny, did his best to find the vehicle I really wanted. Don, who appeared to be the Captain of the ship, found a great APR for me. And finally, Melissa actually made the signing process a pleasure.For anyone interested in a Mazda in Ocean County, I don’t think you can do any better than All American Mazda in Brick.

Very friendly. Helped me pick an awesome car. Very happy with the service I received.🙂

Had a very smooth experience purchasing a new Mazda 3. Initiated via All American Mazda’s express shopping offerings and then handled by Freddy Bosco in sales with utmost professional courtesy and timely communication.

Steve & Ahmed were great. They took in my Mazda CX-5 trade with only 8,600 miles. Then I got to take home a Ford Ranger XLT blackout package 2021. Extremely happy with the service and vehicle!!!

The service team at All American is outstanding. They go out of their way to make you feel so welcome. Ryan, Matt, Joey and Andrew were very kind, nice and treated me like family! I would send anyone their that has a ford to see them. My service was in and out same day and gave me a great price to fix my car. The service manager Tim was also very kind in getting my car in same day when it broke down. Thank you All American and the great staff. Will definitely be coming back for service with all my Fords!!!!

Great people and prompt service they even coordinated a delivery of my vehicle to my home

I recently purchased a new Ford from all American in Point Pleasant and from the moment I walked in it was a smooth and easy transaction. I was able to return my lease and Franklin helped us with the new vehicle. We also meet with Steve V. the manager who went above and beyond for us!!! We would use this dealership again in a heartbeat! Thank you to the management and staff for helping us thru the process....

These guys are the best! I’ve had my truck for13 years and they always take such good care of me! They are honest and polite and my car is always completely and correctly serviced.

Great experience at all American Mazda in brick! Freddy and the whole staff were more than accommodating!

I have a used Chevy suburban I bought with an extended warranty from a (different) Ford dealer. All American is near my home, although not where the purchase was made. They worked on my truck, quickly and professionally, with great communication.

We had a great experience at All American Mazda; everyone was so helpful. Our salesman, Mark, was professional, knowledgeable and very accommodating...no stress! Driving off the lot in my new CX-5 was the best feeling! 🙌🏻

Salesman never replied to my inquiries. Guess my money wasn’t good enough for him.Service dept is very good though.

My daughter bought her first car with her own money. Our salesman, Jamie Valentino showed nothing but respect, was as helpful as we could ask, and had a great personality. Thanks so much!!!

Very quick service! Nice 👌

The overall friendless and professionalism of the staff is amazing!! So courteous and took care of my vehicle like it was their own. Will definitely be using them again for my vehicle needs.

I had a very wonderful and pleasant experience. The people in here are very nice and kind. They were very honest and very quick. The whole process took less than 2-3 hours.

Great experience !!! My salesman Eric was attentive and explained everything carefully and clearly. Finance was straightforward and direct. No games.

No just no. Do not go here. These people are not nice or friendly at all. Not to mention the place could use some updating. I got my lease here 3 years ago and had a fabulous experience. Everyone was nice and friendly and I left happy. Fast forward 3 years later and what a completely different experience. The sales person was nice but not a sale person at all which I guess that was a good thing. The sales manager did not want to haggle or work with us at all. He was not nice, not friendly, and looked miserable to be honest. You think since Im a returning customer they would have been a little nicer or willing to work with me but no. Do yourself a favor and go somewhere else. I dont know maybe they have been selling so many cars they dont need my sale? If they treat returning customers like this I can only imagine how they treat new customers.

Awesome service department ! Always goes above and beyond for there customers ! Great atmosphere ! Everyone is nicer than the next .. would recommend to anyone !

The best experience I’ve ever had buying a vehicle! No BS no last minute change in price. I dealt with Steve the sales manager, Franklin was my sales rep and Wonda handled all financial paperwork.

Probably the best Ford dealership in the state of New Jersey. I want to thank Ryan for all the work on my mustang.

All American Mazda went above and beyond to get to get me a great deal! Thank you all so much! I LOVE MY CX 30!!!!

Friendly, no pressure sales reps. Great price and an awesome experience!

Nice people in the service department. Great service!

I own a 2014 e 250 van that had transmission problems, I call all American and talked the the service manager and he quoted me $2300 for rebuild and $3700 for a Ford rebuild, I explained to him I had just had $6000 worth of work done on another one of our company trucks and asked him if he could give me a better price and he assured me he would do his best, Mat call me the next day and sad Mr Harris we have two ways we can do this it’s going to be $2700 for rebuild no warranty only the parts they install or $3500 for a three year warranty, I told Mat do the $3500 job thanks, when I went to pick the truck up two days later the price was $5500 I payed all American Ford, BUT WOULD NEVER RECOMMEND THEM TO ANYONE, this was my worst dealings with a car dealership in my 40 years in business, STAY AWAY NOT EVEN A CALL FROM MANAGEMENT.

Friendly people fast service!!

Quality and friendly service, with a clean/new loaner vehicle provided.

Didnt end up buying a car there, but thought the staff was very nice and not too high pressure. Will likely come back when the chip shortage is over.

Everyone there was very nice an helpful ty for a great experience

I spoke with someone on the phone with a thick accent from their financial department. The last 3 letters of his name was MED. Ahmed maybe? He was rude, unknowledgeable and told me the exact opposite of what everyone at the Ford Company told me regarding my issue. He was unpleasant from the get go when all I had was a question. I was friendly and asked my question kindly and expected the same from him. If he doesn’t know how to work with customers, maybe he should find another job.

This dealership is great! My car had a problem with the electric power steering module. I got it towed to All American Ford as per a recommendation and I’m glad I did! From the start, I worked with Matt in service who was phenomenal. He took the time to always give me a call and keep me updated while my car was getting fixed. (I was also able to get a loaner car during this time from them) I have an extended warranty on my car and without me even mentioning it, they honored it right away! Also, while fixing my car, they found an oil leak. Instead of making me come back, they fixed that right away as well so I didn’t have to pay two separate deductibles on my warranty. Everybody was friendly and very attentive and I honestly couldn’t be happier with my experience at this dealership!

My problem was with motor trend sales department. It had nothing to do with service, it was sales. The sale transaction was fine but when I had issues with the car they didnt want to know anything. The manager chuck told me you bought a 10yr old car and what did I expect. Now a manager tim was supposed to contact me for two days and I still havent heard from him. They love to sell cars but it ends there. Horrible. Wont go back

Do not trust this dealership they will make an appointment with you and say they are aware of the recall and knew what we needed which was a down right lie.So when we arrive d 2 weeks later cause thats how long it took to get an appointment, they will tell you sorry we do not have the parts that are needed to repair the vehicle that is a safety recall from the Ford motor company. They never even bothered to call and cancel the appointment telling us they were not going to have the parts and they had two weeks to call. Mean while me and my son took the day off from work lost pay and wasted a day and my son drove in from staten island NY in rush hour to get to a 9 am appt. Never trust what this service department tells you if you dont have trust you have nothing.if it was possible i wouldnt even have given them 1 star.No mistake, it was your dealership i live in brick and my husband bought an F150 pick up truck from your dealership prior to this appointment. So there is no mistake on what dealership we were at. It was at your dealership on Bridge Ave in Point Pleasant . The service dept. also told us you could take care of the problem and then ended up telling us you did not have the parts for that particular recall, you were to follow up with us as to when you would have the parts and that never happened either no call just another story that was not valid.

Excellent service staff. Car fixed right. Reasonable prices.

Purchased a used f250 on 12/17/20 and with in one week had a list of issues and safety concerns with the truck the service team just gives you a run around and a load of excuses this has been almost an 8 month process of back and forth of trying to get the issues and safety concerns fixed just for an example it took them 5 times for them to get the truck to stop pulling to the right and supposedly all they did to correct the alignment was balance and rotate the tires and realign after they said the did the same thing the 3 and 4 time is was at the shop

Smooth experience, delivered as promised

I have been using All American in Pt. Plsnt. for about 4 years now. They used to have superior customer service and reliability. Over the years it has waned. My recent experience with them was my worst. I will not return to the company anymore. I have really given many chances. I hope management takes a close look.

I was shopping returned to my vehicle was going home light flashing telling me low pressure tires omg I was near All American Ford they solved the problem in 10 mins. Great people there Thank God Thank u All American Ford. 😃

I was in and out in no time. Great service

Happiness delivered to North Jersey - thank you Steve & Franklin very much!! Franklin was a pleasure to work with and very professional. Walked me through the ins and outs of the vehicle. Franklin is an asset to All American Ford!!

Because the dealer was an hour away, I called twice prior to my appointment to confirm that the truck I found online would be there. During the second phone call, I even ran through a list of 15-20 features with the salesman, making sure his truck had each feature. The promised truck was not there when I arrived for my appointment. I was then promised it could be obtained from a nearby dealer if I was ready to buy. And then they offered me 25k above MSRP for a 1yr old truck, trying to explain that it was all taxes & interest. Absolutely beautiful truck, but shameful business practice.

Purchased a Mazda and the experience could not have been better. Konstantine and Ryan were patient, professional and very understanding. They answered all my many questions and took their time to make sure I was comfortable with my purchasing experience as well as with the car and the technology it offered. The price was right as well. I highly recommend this dealership.

Friendly staff very happy with their service

This was the easiest experience to purchase a vehicle. The manager Ryan was more than accommodating, as was his sales rep Gwen.All arrangements were made, the car was prepped and detailed prior to our arrival, paperwork was completed and emailed ahead of time, a thorough informative session was provided to show us how everything worked and program things such as our phones etc, prior to us leaving. There isnt a single negative thing we could possibly say. They even pulled the car into the service department so we could see everything without standing in the pouring rain. The price, process, and service was amazing and thorough. We would highly recommend this dealership and everyone we dealt with.

Matt the service rep couldnt of been nicer........

Quick, Easy and Courteous in the service department. A pleasure to deal with !!!!

They are very helpful and go that extra help to get your vehicle running right

My experience at all American Ford in Point Pleasant was excellent! Franklin was extremely knowledgeable, professional, and helpful in assisting me in finding the car that was just right for me. All of the staff members were very friendly and courteous, which made the process of buying a new car stress-free and exciting, just as the experience should be! I give All American Ford five stars, and would recommend them, without hesitation!

The salesman Barry and the Manager Chuck (?) we’re total professional in their dealings with me, and were skillful in negotiating a deal that I couldn’t resist. I went to their dealership just to look at a car they had advertised and ended up driving it home with a smile on my face. I also liked the way they quickly covered all of my paperwork and added some good features that I hadn’t even thought about.

Just purchased an Explorer from All American Ford, Point Pleasant .The sales team is great, no pressure, total honesty, numbers on the table, and yes I would buy again .A shout out to Sales Associate Chris, and Sales Manager Mr Cohen .Thank you both

I had a very good experience at All American. Everyone I dealt with was great, whether it was on the phone the days prior to my visit or in person, when I arrived. Jeff, my sales rep. Tom, the finance manager and Mark one of the associates were all really professional and friendly. There was no high pressure sales pitch to purchase. I happened to find the car with the right exterior and interior color combination that I was looking for. The mileage was low and the price was fair. There were a few issues that I had with buying this particular pre-owned car. I was seriously thinking of passing up on the deal but Ryan, the sales manager got involved, made some adjustments and helped finalize the deal. He was extremely helpful and courteous to help move the transaction along. I recommend this dealership to anyone looking to purchase a vehicle in a relaxed, low pressure setting.

These guys are great. From the time I bought my truck to every time I bring it in for service, Ive been treated like an old friend or a part of their family.

I cant express enough how grateful and completely satisfied I was with my treatment at All American Mazda! Very accommodating, helpful, and professional. They made my experience well worth the travel time for me to get there. Thank you! Thank you!

Car buying can be a gruesome experience, but this was not the case in any way at All American Mazda. As a matter of fact, the process was made rather simple by the low-key approach and concern for customer satisfaction. The salesman with whom I worked was extremely professional, and the sales manager was helpful and quite accommodating to my needs and wishes. Im thrilled to be the owner of a brand new CX-5 thanks to the combined efforts of the sales team.I highly recommend this dealership and would send friends and family to buy here.

I purchased my 2020 Ford Edge from Franklin Digiacomo. He listened to what I was looking for and helped me choose the right car for me, a nice Ford Edge. I would recommend him to people I know. I will be a return customer, for sure! Thank you Franklin for your service and attention.Maria Nunez

I purchased a 2020 Ford Edge this weekend. The entire process was great due to the friendliness and helpfulness of staff. My salesperson was Franklin Digiacomo, super person with a great knowledge of Ford vehicles. In the past I havent liked dealing with car salesman but Frankulin made me feel at ease. Great guy!!! Thanks to him Im driving the car of my dreams!!!!

They had a used fiesta st. They stripped most goodies off from the previous owner. But kept the cat back exhaust, fmic, and a few others. Its exactly what I wanted and it came with a warranty good for any ford dealer (Im moving to pittsburgh this month, so that was a good inclusion for me)I got lucky spotting this uncommon car, but the staff was pleasant to deal with and the dealer had a great atmosphere.If you trade in your car here, dont forget to remove your ezpass!

Our second lease from All American. Staff is always professional and courteous. Obtained the best deal around... again. Will continue to be a customer and recommend to anyone looking for a new car to see Ryan and Steve for a straight forward offer. Thanks again.

Ive purchased a dozen new cars over the years and this was the best car buying experience Ive had so far. Bought a Mazda CX-5. Super laid-back dealership, low-pressure, and quite a few long test drives. They really earned my business. Got a great price and didnt try to add a whole bunch of dealer fees at the end. Ask for Gwen, shes fantastic.

Everyone I dealt with in the service department was friendly, courteous and professional. Especially Scott, the service manager. He answered all of my questions and kept me up to date on the progress of my car. Overall, I had a great experience . Thanks again!!

Great place! Gwen was my sales rep and I couldn’t of asked for a smoother transaction. They made me a deal I could not beat for a car I was trading in. They took what I needed into consideration and worked their numbers with little negotiation. I would recommend this dealership over and over again!! Thanks again Gwen and the other gentlemen who were part of my deal.

Franklin and the finance team were great to work with. I really enjoy the car that I bought. The people detailing/preparing the car left a razor blade on the floor of the passenger side.

I would like to commend the service team for their quick response when I came in late Friday afternoon when I received a warning on my dashboard that a tire had low pressure. I went immediately to Service office in Point Pleasant and even with a full office of customers, there was some one who immediately was on hand to ask how I could be helped. Within a half hour I was advised that there was nail in the side wall, a new tire was ordered and on this Saturday afternoon( which I did not expect on a weekend) I am waiting for new tire to be put on. Thank you for the friendly spirit of service I experienced.

I brought my 2014 F 150 to All American Ford in Pt Pleasant, for an issue with the 4x4 not switching into proper gear. The service department was able to fix the issue in a timely manner, and kept me up updated through the process. I would definitely recommend them to anyone needing service.

Excellent sales team for MAZDA. Very helpful in deciding the car model and trim. Most importantly the best offer price I got and very happy with overall experience.

Dan was so awesome to work with. I was 2 hours from home when I had an issue with my car. Dropped it off and left it to be fixed the next day. They fixed it right away. I would consider driving the 2 hours to have service on my vehicle at this dealership.

Had a really phenomenal experience with the entire team there. Thank you to Walid, Amanda, and Franklin. These guys made buying my new F-150 easy and I will be recommending them to everybody I know. Don’t waste your time shop at All American point pleasant! 🇺🇸💪🏼

I had a problem with an E450 chassis on a 30 foot motor coach. All American Ford provided a quick repair at an affordable price. The service writer Angela was professional, knowledgeable and courteous throughout the repair process. I will without a doubt use All American Ford for my auto and truck needs.

This had to be the best car buying experience of all times. It started with Bill Brenner. He was extremely helpful over the phone. He provided all necessary information without making me driving an hour and half for some BS. There was no BS. What he said is what I got. My sales women Gwen was so helpful and pleasant. She had me in and out in an hour. She even delivered the car to my house. And Ryan DelVecchio answered and helped with all my questions. I would recommend all American to everyone. They are top notch!! If you are in the market for a used or new madza, no need to go anywhere else. This is your dealer.

Awesome dealership. Went above and beyond to make sure I was happy and satisfied. Explained everything to make sure I understood it. Great prices, great selection and great salesman like Al !!!

This is my second car that Ive leased through All American in Point Pleasant and I must say Im actually a little shocked at the good service all around. Prior to retirement I always owned luxury cars, and although the waiting area doesnt compare to the waiting areas at the luxury dealers, All American has provided the same experience. Their whole staff is welcoming, they never keep me waiting too long, and on my last visit, during the inspection they found a potential problem which they took care of immediately (under warranty- no tricks ever here)I highly recommend them!

Once again I leased my Explorer from All American Ford in Pt Pleasant. My salesperson Amanda was very knowledgeable and easy to deal with. Also, the Service Department there is second to none. Great experience!

I’ve recently leased a new car here and have serviced a previous ford at this location for several years. Over this time I’ve worked with wonderful people who have been very kind to my family and I. Unfortunately, over this time I’ve also experienced 3 or 4 times where I request a tire rotation, am assured a rotation is completed, and then find out that the tires were not rotated. I mark My tires before dropping the car off to make sure it’s completed and have noticed that rotations are a hit or miss depending on who is working in the garage area (this has happened on and off over the last few years). Each time I address this issue l am assured it won’t happen again and I do my best to be understanding however it is extremely unfair and disappointing to place trust in someone that has not resolved the issue fully. It is also uncomfortable to wonder if other work (like oil changes etc.) is really being completed. I recommend marking your tires before you drop your cars off at this location.

Overall a very positive buying experience. Gwen was personable, patient, and knowledgeable. Fortunately she avoided the hard sell approach; no pushy up- selling on features that I didnt want or need. My brief dealings with Mark and Tom in finance were also pleasant and professional. My new 2020 CX-5 is my third Mazda in a row so I am obviously a fan of the company. My previous vehicles ( 2014 CX-5 and 2008 3 Hatch) were reliable, economical, safe, attractive, and enjoyable to drive. I cant ask for anything more. Good work, Mazda, and thank you, All American Mazda.

Great experience! Called to schedule 10,000 mile service on Friday and got in for Monday! Dropped car off Sunday night and got a phone call at 11:45am that the car was done! The gentleman was very professional. Paid over the phone and the car was locked up with keys for me to pick up at my convenience. Used a coupon I received in the mail and didn’t even have to present it!

I was interested in a vehicle I saw on line, visited the dealership, looked at the vehicle and took it for a test drive. Anthony was the salesperson, he was nice, sincere, and helpful. I went back for a few days later with my wife, the experience from beginning to end was the best car buying experience we EVER had...No nonsense, no games, and no hidden fees!. Kristine who handles the finance, was a pleasure to deal with, honest and helpful. Would definitely go back and recommend HIGHLY!

The whole staff in the service center were extremely nice. Bought my car in for a problem that had been going on for couple of weeks they new what to look for. I was explained exactly what had been done on the car. My first Ford and every one was so understanding. Thank you for making my first visit a pleasant one.

Leased a 2018 F150. I love the truck and got exactly what i wanted. All American has the largest selection of any dealer in the area and has the ability to make the best deal. The sales department was friendly and knowledgeable. They listened to what I wanted, searched their huge inventory of multiple Ford dealers and got me the truck i wanted at a price better than i expected! What else can you ask for when purchasing a vehicle?

I had a very pleasant and laid back car buying experience at All American. I highly recommend Jeff Segan. He’s personal and honest. Excellent dealership!

I love all American ford! All the staff are very friendly and always helpful. I purchased my first car here and through the whole process it felt stress free. I went in yesterday cause I heard a noise coming from my brakes and they checked it and were super accommodating during a peak busy holiday weekend. Alan was fantastic at setting up my appointment and contacting me. Definitely 5 stars all around!

All American Ford in Point Pleasant, NJ affords customers a most pleasant experience when purchasing or leasing an automobile. Customer service provides a hassle free experience as well. Staff are courteous, helpful, and friendly accommodating the needs of the customer. Work and service is performed in an efficient and timely manner. I definitely recommend this dealership!

Staff was friendly and service was timely. My Escape is 4 years old with 70,000 miles and was told I need a new windshield wiper motor on the passenger side. The price of repair just seemed to be excessive, but upon further discussion I was pleasantly supprised when they lowered the repair cost. Never had that happen before!

Honest, open and helpful. The best car buying experience I’ve had. Kudos to Ryan and Jeff.

The service department at All American Ford is the best that I have delt with in a long time. The service writer, Angie, kept me up to date on the repairs to my Mustang and it was ready as promised. Matt, who handles the loaner car program, could not have been any nicer. I was given a brand new 2019 Ford to use until the repairs were done on my car and it was hassle free experience ! Both Angie and Matt were a pleasure to deal with! Thank you!

Steve and team were both professional and easy going. The experience could not have been better. Very happy with my purchase.

Phenomenal Experience. Very helpful, even during a busy day they made it happen. Very Fair

Purchasing a vehicle from All American Mazda in Pt. Pleasant, NJ was a very good experience. I typically despise going car shopping for the reason that sales personnel are usually very pushy and outright full of pure garbage. The sales team at All American were all very calm and inviting without any BS. This is now the second vehicle I’ve purchased from them and it won’t be the last. I can say with certainty that if anyone is looking for a great car buying experience you wouldn’t be disappointed in dealing with the great team at All American, Mark, Chris and Wanda were great to deal with.I thank the team for being what they are and making car shopping and buying a pleasant experience.

The service dept at All American Ford in Point Pleasant is second to none! I had an issue with my transmission and I was well taken care of. They provided me with s BRAND NEW 2019 loaner to drive while my car was in the shop for 10 days or so. When I got my car back it drove like new again!

Overall good experience, no pressure very helpful salesman. Anthony was laid back showed me different options, very helpful. Love my new Truck

My husband and I have purchased Fords here in Point over the past 25 years. The name on the dealership may change, but the service is still great. I grew up in a Ford family (my uncle worked at the Edison plant back in the day), so buying any other brand wasnt happening.