Love Barries! Great store & great customer service! Morgan, has always went above & beyond for me to help me out with so many things! From finding the right ski boot and making sure they fit properly to getting me into clip-less pedals for my bike and helping me learn how to use them! Thanks Morgan for all your time, help & patience with me!
I’m not local but a buddy introduced me to Cody as he had bought bikes from Barrie’s. Cody is so awesome to work with I’ve bought two bikes, another friend just bought 2 bikes from him and he’s simply the best! He found us what we wanted, totally honest in everything he’s told me and has gone above and beyond to take care of us. He even fixed one of my other bikes for free when we stopped by to say hi and meet him in person. 5 star all the way!
This is what a local business should be. This is how you stand out. Customer service was absolutely incredible. Spent more than I planned on Goggles, why? The service and sales support from the minute I walked in the door was fantastic, And at the end of the day, I feel great about about my purchase. Whoever the young lady was when I first walked in spent the time to figure out what I wanted and needed and showed me what she thought would be a great fit. I am pretty new to the area and have a LARGE family and they just made a forever customer.
Barries is awesome! The staff is always a pleasure to work with. We ordered bikes mid-pandemic and due to supply issues we didnt receive them for quite some time. The staff was great and checked on our order countless times. I cant recommend them enough!
Amber helped me today with fitting my Dalbello ski boots. She was so patient and helpful. I had never had them fit correctly. The left boot was not adjusted at all so my foot would go numb skiing. I decided to go in and get help. She provided great customer service, and she was knowledgeable in tips and tricks for a perfect fit. My boots have never felt better. Thank you so much Amber!
Great service. Great people. Great equipment.
The staff and team at Barries are first class. Pocatello is lucky to have this company a party of the community!
Hooked us up with a couple of nice bikes during the pandemic shortage! It was a really good experience shopping with them.
Ordered a Yakima EXO Swingbase when it was very hard to come by. Though the floor model was the only in stock item and couldn’t be shipped, they went the extra mile to work with Yakima and see if there was another way. Not even my local REI could do that in person. Amazing and knowledgeable sales people who obviously took the master class in customer service. I wish they sold cars too!
In my search for a bike I found Barries Ski and Sports. They had the bike I was looking for. I contacted the store and met Bill. He was great and took the time to explain the bike and compared it to a few other that were similar. He has a great knowledge of the bike and had person experience with the model. He had the bike tuned up and ready to go when I got there. I plan on buying from them in the future even if I have to drive two hours to get there and pass 5 other bike shops.
Its great I like the service there quick on fixing bikes, I took in my bike two times and they are great, Highly Recomended
Rented some ski equipment for my 5 year old. The employee made it quick and painless. In and out within 30 minutes. I feel that the season rental price is good. Also purchased a helmet for a really great price.
Wow. Unreal experience with these guys. Drove up from SLC on a day they were closed to buy a bike. One of the managers Bill met me on the day they were closed to make the sale. This was the only day I could make the drive up. Unreal customer service. Shoutout to Bill for being awesome, sweet shop in person too. Wish this was my local shop, thanks guys.
Had a great experience at Barries!! Bill and Aniston were both amazing to work with. I told them what I was looking for and my budget and they found me the perfect bike. It has been 10 years since I have been on a bike and I have been a salesman for years and I was dreading shopping for a bike because I didn’t have time to play games. They worked with me very well! Go pay them a visit!! Thank you Bill and Aniston! See you in a month for a tune up!
Barrie and his staff are always super friendly and helpful. This is my go to sporting good store for ski and bike equipment.
I rarely comment or rate places online, but I have to acknowledge my experience with Barries. I was visiting and riding with friends in Pocatello, and they mentioned Barries is where they get all their bikes and service from. I needed to stop in for some mechanical help and to buy a better helmet. I was in the store twice and interacted with three or four employees. Everyone was exceptionally nice and informative. More than one of them took extra time to help explain some of my bikes features, and they only charged me ten bucks to fix some issues. However minor the repairs, I appreciated them not gouging me, which they could have done. Wish I had this bike shop in my town.
Came in looking for a new pair of comfortable ski boots and Barrie’s absolutely delivered! For an awesome price too! Not a local but definitely worth making the hour and a half trip up!
Excellent customer service, went in looking to buy a bike for my daughter, the staff, I believe his name was Preston went out of his way to help me, making it possible for to find what I was looking for, thanks again for great experience.
Great place to rent skis. Very friendly and helpful service.
Very professional staff. Everyone is knowledgeable and answers questions with respect. Very large selection of snow ski and back country apparel and of course skis, bindings,boots, etc. Snowboards and helmets, waxes and services for said items. In spring they have a wonderful selection of bikes. Mountain, road, electric and all the goodies to go with it. Stop in and see the crew down there and let them help you out in anyway they can. Cheers
Everytime we go in to Barries, we have a good experience! They are so helpful! They fitted me and my 3 boys with skis and boards thus year and were patient and awesome to work with!
Great Local bike shop here in Pocatello. It has taken years for Barrie & Johnathon + plus the entire crew to build a great cycling community here in Pocatello. From supporting local events, to creating group rides for all abilities...
Great place. Knowledgeable technicians and sales staff. Concerned that I am satisfied and willing to go the extra mile to make sure my needs are met.
Best customer service! Very knowledgeable staff and great products!
There are definitely better bike shops in Poky. The first time I brought a bike into Barries for a repair, I was treated dismissively by the mechanics. Maybe a one-off; I let it go. Then I had to bring the bike in a week later for the same repair; these mistakes happen so I let that go as well. Soon I brought in another bike for a tune-up, and then had to bring it back as the derailleur adjustment that I specifically had asked for lasted 3.5 rides. Hmm. And again, I noted that I was being dismissed and not taken seriously by the mechanics. Later, my road bike needed a new chain and tune-up. As I got home and unloaded it from the car, I was startled to notice that the rear tire was considerably worn out, all around, something they absolutely should have caught. These three-for-three mechanical botches on top of how I was consistently poorly treated led me to switch bike shops to one where I have felt fully respected and have not had any issues getting my bikes fixed.
I purchased a Specialized Levo SL from Jeff at Barries Sports. The entire experience was fair and efficient. Barries is a great shop with amazing custom service. Highly recommended.
Needed a bike chain and they were asking 33 for the cheapest one, looks nice in there but it definately comes at a cost
Good customer service. Answered all our questions. Very helpful. Great staff.
Great experience shopping here. Friendly and excellent service!
Excellent community. Feel like there is a real passion for their profession here! Highly recommend for any biking or skiing needs
Barrie and his crew are top notch. Great service awesome selection and unbeatable pricing!
Amber hooked me up
I was so impressed when I went in to get new ski boots today. I was immediately greeted by Jonathan at the door. He walked me to the boot area, took my size, and had me try on several brands/models. I found the perfect boots and I couldn’t have asked for a better experience. They even custom fit the boots AND insoles. Thanks, Barries! 🎿⛷
I’m not local to Pocatello but I’ll be making the drive for all of my bike purchases from Barrie’s. Great store, friendly & knowledgable staff, excellent service. I love my new bike!!!
Barries is a great outdoor shop. The service staff is very friendly, helpful, and knowledgeable. They have a good selection of high quality gear spanning sports of all seasons. In my specific case, I recently went in looking for a search and rescue pack. While they had a good variety of packs, they didnt happen to stock the specific item I was looking for (admittedly beyond what their normal clientele is probably looking for), but they were able to special order it and I had it in my hands within a few days for a competitive price. I also cant ignore the fact that every time I was in the shop and saw Barrie, he greeted me with a big, friendly grin and seemed legitimately concerned about whether or not I was taken care of. You can tell he loves this industry and sincerely cares about his customers. I could have easily ordered my pack online, but I specifically wanted to support a great local business and Im glad I did; it even worked out that I paid the same as I would have online, and it arrived even sooner. Overall a fantastic experience! Ill definitely be a repeat customer going forward.
Absolute best place around for your outdoor gear! If you want friendly and extremely knowledgeable staff, dont even consider shopping anywhere else! Their prices are excellent and they stand behind what they sell! Thanks Barries for the fantastic service every single time we come in!
They are the kindest people and always help fix all the issues with my bicycle
The crew at Barries always go above and beyond the sale. They always go out of their way to get you set up with the right team member to assure you get the right support and the best product and price. Thumbs up guys and gals st Barries ski and sports in Pocatello.
Barries helped me get a new bike and the service was great! I was referred to come here from some family members and I was very impressed with their service. If you need a new bike or need a tune up on your current bike Barries is the place!
Barries is a great shop with great bike mechanics. I brought my bike in and had to have it finished by a certain time and they were able to get it done. Allen is a great guy/mechanic and great to work with!
Its great they help you out on things to fix up your bike.
They didnt have what I needed on hand unfortunately, but they were super nice and very helpful. Will definitely go back!
Always helpful and friendly! Thank you.
I got my new Santa Cruz bike from Barrie’s and they were awesome! Highly recommend this shop to anyone looking for quality products and great service.
The BestBarries is one of the few places you can shop with total confidence.
5 star service. Brought my beat up bike in for a simple fix and they didnt try to sell me overpriced parts. They only charged me for the part, not even labor, and I was in and out in 15 minutes. Amazing service from Barries!Very friendly and welcoming environment.
SUPERIOR CUSTOMER SERVICE!! All I can say is WOW! Recently worked with Jared on a last minute boat inspection request and he went above and beyond. The inspection was performed quickly and Jared entertained multiple long phone calls from multiple parties to explain the results thuroughly. Thank you Barries and Thank you Jared. -A loyal Customer Forever
The folks here are second to none on customer service! Every time Ive been in theyve stopped what they were doing if I asked for help. Im 50lbs overweight and getting back on my bicycle. Their support is appreciated! Seriously, do business here. You wont regret it.
You won’t find a better place to shop for your summer/winter activity. We’ve bought from skis to bikes and everything in between and their service before and after the sale is incredible!
Awesome, very helpful!
I had an exceptional experience at Barries last week. My boyfriend and I went up to Pocatello to visit family and go skiing for MLK weekend. We drove into town just before 7, barely making it into the store before they closed. Barrie not only kept his shop open late to get us ski rentals, but also went above and beyond to make it an exceptional experience. Their shop didnt have ski boot rentals big enough for my boyfriends feet nor did they have skis with bindings big enough. Barrie pulled out a brand new pair of boots and also remounted a set of skis for us to use. He was so so kind to us and absolutely made our day and weekend. Thank you for having the best customer service around!
Amazing store with a great staff. Connor helped me try on some boots and he was as knowledgeable as he was friendly. Brant helped me out today and was incredible as well. We just moved to Pocatello and will be frequenting this store for many of our outdoor rec needs. cant recommend this place enough.
Great service! I walked in and was immediately helped by an employee who helped me the entire time I was in the store. Very knowledgeable staff and a great range of bikes, skis, snowboards and accessories.
Great selection and lots of sales people. Mostly the known brands so no boutique. Talk to a a couple of people there and they bend over backwards. local riding groups and community support.They have helped me with Ski, Nordic and Alpine., Biking and even backpacking gear.
We had a scout klondike derby down there and being from Idaho Falls Brant made the process of getting all 10 scouts into skis absolutely painless. We texted back and forth and even with same last minute changes everything was ready and waiting when we go there. Thank you for great prices and wonderful customer service.
Great customer service!
Great job on the bike repair! Thanks Barries expert staff.
AWESOME! We drove down from Rigby because we heard from friends how great they are. Its true they gave us detailed attention and helped us find everything we needed without pushing us towards everything expensive. Great knowledgeable staff. Will definitely return next season for ski supplies.
Barries has won me over several times. The most recent time I went in, I asked them to put on a bike chain that I bought for them a year ago but never managed to get on myself. When I went to pay for the service, and told them that I finally got the chain on that I bought from them they said, You bought this here? No charge. Ive had several similar experiences where the employees have treated me awesome. I am not sure if their prices are better, but I will always want to go here. Great people.
Very friendly staff. Fast service.
I went in to Barries in November to get new fitted ski boots after years of my boots hurting my feet after a few hours of skiing. Thanks to their awesome fitting service I skied my first full day at Targhee this weekend with no pain! Would highly recommend Barries!
They helped me find the right bike And gave me a fantastic deal. I would for sure recommend going for for anything bike related.
I am a sales rep in the bicycle supplies business and I visit 140 customers in 4 states. I can honestly say that Barries is the finest store I have ever visited and Pocatello is very lucky to have a store and owner (actually entire staff) who cares as much and are as knowledgeable as these guys are!! As much as Barrie loves to ski he would give up a bluebird powder day if he thought a customer needed him for anything. Barrie and Son Jonathan are amazing and it so nice to work with people who care so much about their community and have such a passion for what they do!!!!.
Amazing as usual!
Good workers
Everyone at Barries is so nice and helpful! They treat you like you are are their most important customer. I bought a mountain bike for my son from them and the very first time that he rode it he bent the front brake rotor. We took the bike in to get it straightened and told them it was completely our fault and we didnt buy the bike with it bent. They immediately took the bike in their shop and straightened it and they didnt even want to charge me for the repair. They are an awesome business with awesome people! As long as Im in Pocatello theyve got my business!
I purchased boots elsewhere and couldn’t get them to fit comfortably. These guys fixed them in less than an hour. Friendly and knowledgeable staff.
As always, Barries quickly and economically gave my bike its spring tune-up. The folks there are always willing to visit, share ideas or offer suggestions. Ive never felt pressured to purchase. Theyre just happy to see you.
Amazing place! They are our go-to for all of our family hobbies. Awesome selection of bikes skis and outdoor clothing. Highly recommended!
Very knowledgeable staff, they set me up with skis and boots that were perfect for my style and technical skills. The staff are all helpful and have great attitudes.
Awesome service! Being blessed with some sort of strange troll foot, I have been at a loss for good fitting ski boots. Ive traveled to nearly all of the shops reasonably close to me and had a couple of internet purchases and returns. The staff at Barries jumped right in. At first I though they were nuts offering me a boot that was narrow and felt like a vice on my foot. Nearly 5 (yes FIVE) hours of boot fitting latter and Im ready for the Cinderella ball. These guys went way above and beyond. Thanks!
This place is awesome! The owner and manager are the nicest guys you will ever meet. They know there stuff and will get you on a bike that is right for you. Also they will hook you up.
Barry is a very kind and honest person. Love doing business here. Deals are fair and the service is second to none
I visit bike shops all over the region and consistently go out of my way to get over to Barries in Pocatello for my MTB needs.The entire crew is so helpful and Brant is the man!Dont waste your time or hard earned money with snobby self-serving shops when these guys make everyone feel like family.
Best shop around. I drive from Utah to buy bikes from them because they are so awesome. Barrie is the best!Emily Bateman (Stephs sister)
I went to Barries ski and sports and had a derailleur that broke. I needed to take the derailleur off the chain, which meant I had to brake the chain because it is a Walmart chain. I told him I have no tools and never have done this before. He told me that I should just buy a new chain. So I listened (which I will never listen to them again because they dont care about the customer but instead only care about the dollar sign above the customer head). I got home and tried to put the chain back in but realized I needed tools to do the job properly. I will never buy anything from them again. You can get prices cheaper everywhere else. So if you dont want to spend more money than necessary go somewhere else.
I can’t describe the attention to detail and quality of service. Barries is hands down the best bike and ski shop that there is. I recommend anyone looking for outdoor sports to check barries out!
Awesome as usual!
Very helpful and very nice staff. Will return for sure. They have a great selection.
I recently bought a Specialized Stumpjumper from Barries. My experience was a little unique. I bought mine over the phone and had it shipped because I live out of state. A friend referred me to Cody. He took care of me and I was blown away at his customer service. The bike arrived with a few scratches. Huge bummer, but things happen. He took care of the issue and was always very responsive and great to work with, especially considering he was taking care of everything over the phone. I would definitely recommend these guys to anyone!
Good, the customer service was good.
Was a great experience! Kurt lepchenske was so unbelievably helpful and nice! We were visiting from Wisconsin, first time mountain biking and he gave us great trails to go on help us find bikes when they only had one on hand! He was awsome!
The staff there are great. They are helpful and willing to answer any questions.
Guys at desk was cool told what they can do for my son. Said wait im the back where rentals are when the guys done he will help you ..cool5 mins later he finshed up the customer he had ..walked her up front ..never came back.Some lady comes in back where we been waiting now 8 mins. She waits... 12 mins later he comes back walks past me and my son to help her. Not good place Upset my son who was excited to go skiing and we could NOT get any help here ..very very rude . thats not right and very upsetting to be treated that way when we was in the line waiting ..he saw us...
Tried to adjust my bike gear adjuster for 15 years still didnt work, they fixed it in a few days. Works better than new.
The best in town by far. I always ask for Brant, he is very knowledgeable and great to work with
Terrible!!! They were recommended to me by a friend who shops there. I called to get the estimates on the package tune up rates and turn around times. I was told that the turn around time would be for me 24 hrs. I show up and I was told 48 hrs and then when the day came for pick up - I called and they havent even started the bike yet.... 72hrs later and still no call... for a tune up!!! - will not recommend or go back - Next time I will try out... East Fork Bikes
Place makes you feel like there family every time.
Owner is one of the nicest people out there, wonderful service from the staff and a good choice for anyone interested in sporting gear.
Best bike store. If you look for good bikes to rent to shred the mountains you should come here. 35$ for one day
Very knowledgeable and friendly and always willing to help you find just want you need!
Great service, great quality, and great value. Jesse helped us find two perfect bikes at a fair price
Barries Ski and Sports is the only place to go for great customer service, quality sports products and terrific prices! Thanks Barrie and team!
Good expertise and helpful folks. Glad to have a local shop like that.
They got it all and treat you right. Do NOT go to SLC, do NOT even go to IF. Stay off the internet. Go to Barries for your stuff and youll be super happy.
Barries takes excellent care of my one of a kind SUN recumbent bike!Friendly and knowledgeable staff and they never overcharge me,an added plus is they are also an authorized SUN dealer and have the catalog of replacement parts tailored specifically for my specialty bike.Barries rocks!
I bough my bike from them I have only experienced great service and I would definitely be back looking for bikes for my girls are bigger
Very knowledgeable, helpful staff.
Excellent staff. Everyone Ive worked with is great.