I had a great experience at Gophermods (get over the name, its about phone repair and service). Very knowledgeable and professional. Service oriented. Didnt have to wait in long lines. Good deals for your next phone, too. I didnt give five stars because that would mean theyre perfect and...well, nobodys perfect. Highly recommended.
Thank you, GopherMods for always coming through for me! Today was first time I needed my phone fixed (instead of a kids’ phone). Amber turned my phone around in 90 min because I was leaving to go out of town. Quality work, friendly, helpful and service focused.... always professional and a great warranty! Thank you ! Especially to AMBER!!! ROCK STAR! Seriously faster and better service than going to Apple 🍎
This was my first experience with GopherMods and I am a BIG fan!Cameron is amazing, SUPER knowledgeable and very personable.If you are looking for quick professional results look no further! I HIGHLY recommend them!
I had a previous quote from Device pitstop. They wanted to WAY over charge me for a diagnosis and parts/labor.I came to Gophermods and the awesome guy helped me immediately while explaining all the possible outcomes.He was fast, friendly and cost less than half of the competition.I would highly recommend Gophermods to anyone looking to get their phone fixed. Im soo happy with the whole experience !!
I had to get my battery replaced because it was no longer holding a charge for more than a few hours if I used it at all. The service here was great, just 2 hours and I’ll no longer have to casually carry a battery bank around everywhere and have a charger in my house, office, and car.The worker was great! She had a sense of humor and her customer service was excellent.
Walked in with about 10 minutes left before close hoping to find a used iPhone SE to tie me over until the new phone release as my current phone stopped working. I was greeted by Cameron and he was nothing but helpful and friendly. He insisted I bring my broken phone in regardless to have them look at it. I would highly recommend this place. Friendly service, reasonable cost.
GREAT CUSTOMER SERVICE! FAST REPAIR! GREAT PRICES!I will be recommending these guys to all I know! I couldnt be more grateful for the above and beyond service I received at this location. Very highly recommend seeing them v.s. anyone else! Its a far hike for me but well worth the travel! Thanks again John you def. Went above and beyond.
Absolutely a lifesaver....everything is on my iPad, and the amazing Cameron was, well amazing! Courteous, professional and understanding his calm professionalism soothed my 70 year old anxious self. I will go back and I have and will continue to refer people to this Plymouth gem.
This was my second repair with Gopher Mods. Same issue apparently (although 2 years apart). I guess I am hard on my iPads home button. I brought it in, and was lucky to get it fixed and returned to me quickly! For a good price. Ill use them again...
Cameron was awesome! Quick diagnosis, quick fix,reasonable charge. Highly recommend.
My husband went to Gophermods in Plymouth last night with problems with his screen and home button on his iPhone. He was very happy with the service that Cameron gave him. Cameron knew what the issue was right away and fixed the problem by just adjusting a few screws in the phone. No replacement parts needed or expensive repairs. Thanks Cameron for the great service! We will definitely be back if we have any other issues with our phones.
My iPhone had trouble connecting to its charger cable. Went in to ask for an estimate to fix as I thought mechanically something was wrong. The individual in charge spent the next few minutes doing a quick clean and look at it. Turns out it only needed some lint out. No charge. Thank you!!
I was very pleased with the service at Gophermods. They listened to me describe the issue I was having with my Samsung tablet and delved into discovering the source of the problem. They were great on keeping me updating throughout the process and progress, either be ordering a part, or where they were at on the repair. Phillip A.
Quick and friendly service. No hidden costs. Straight forward.
Employee went out of his way to explain problem on my phone, that it might be cheaper to just buy another one. They completed repair on time & when I arrived (later than I originally said I would) to pick up phone employee asked if I had had problems, he said he was worried when I didnt show up on time. Will definitely go back again!
I am impressed with this repair shop. The employees went above and beyond to fix the issue with my phone. Cameron is extremely knowledgable and its clear that excellent customer service is his top priority!
I was very pleased with my experience here. My camera screen had cracked on the back side of my LG V20, so I stopped at Batteries Plus Bulbs first since it was closer to home and they advertised cell phone repair. However, the guy there said that my year old phone was too new and that piece wasnt available. I wasnt going to take his word for it and Im glad I didnt. I stopped at Gophermods and was quickly told that it was an easy $30 repair. The piece had to be ordered, but when I came back, it was only a matter of minutes for the repair to be made and the total ended up being a little under $30 actually.
I walked in and spent more time talking than it took to fix. That was legendary, Thank you!
I will back these guys up anyway and anyway. They gave me great service!-Krista
Awesome service! Went in over lunch and dropped my iPad off and picked it up after work the same day! Very reasonable price too!
Awesome place. They had me under a warranty and when my iPhone screen went black and wouldnt work, they gave me a free diagnosis. 45 min later I came in and not only did they have my diagnosis, they had my phone completely fixed without a charge. The guys even proved it by doing a screen test! Awesome place. High quality, reasonable prices, great customer service, and TIMELY!!
Best experience I have had getting an electronic fixed. I brought in my broken IPhone and they fixed extremely quick so I wasnt without my phone. Phone has never worked this well and the customer service was amazing especially Miguel who fixed my IPhone. They have won a lifetime customer here I would bring anything that breaks to them and would recommend them to everyone who wants great service and quality work at a great price.Thanks Gophermods
Great service and really helped me troubleshoot and decide my best options for an MS Surface!
My sons Xbox was sent in to have an HDMI port repaired, it it would not connect successfully to any of our TVs after the repair. They decided to try to repeat the repair, but instead sent us home with a different used Xbox that doesn’t power off without unplugging, and it only allows you to play games for approx 5 mins then freezes. Extremely frustrated that I spent $100 for an HDMI Port repair on a fairly new xbox, to be sent home with a different system that isn’t operational. Xbox cards were loaded prior to realizing its not working, so out even more money than the repair costs. My son lost his Xmas box money and can’t even play his new game he got for Xmas. Dealing with their service was extremely frustrating, and my call was never returned after I expressed my great dissatisfaction and request for his original Xbox back.
Excellent repair to my I pad 2! After reading other reviews on line I decided to visit the Plymouth location to have my cracked screen replaced. I brought it in at 1:00 and received a call by 3:00 that it was repaired and ready to go. The one year warranty on the screen was a huge plus. Miguel was great I will refer all friends.
I’ve been using Gophermods for years. They know their stuff. They quote you the price directly upfront and do not vary from it. Excellent work. I‘ve trusted them with three separate iPhones. All worked splendidly after the repairs and lasted until I sold them.
About the worst customer service experience of my life! Told me my laptop would be done in three days. Five days later I called and they forgot to order the part for the screen replacement. They scrambled to get a part in and 9 days later I had the laptop back. $300+ repair and three weeks later it was broken again. When I brought it back in, the tech said it looks like the same issue they just fixed but he didnt know if it would be covered under my one year warranty so he had to ask someone else. They called two days later and said they would not honor the warranty. When I went to pick it up, the whole frame was busted apart (more damage then when it was brought in). They basically threw it at us and said so long. I should have taken pictures before, but I thought they were trust worthy. Obviously not. I asked to speak with an owner and the technicians refused to let me speak to anyone else. I would NEVER take my electronics to them. Im now out $300 and had to buy an entirely new computer on top of it. HORRIBLE! HORRIBLE! HORRIBLE!
They installed a new battery. Nice guy. Very helpful. I recommend.
I dropped of an iPad with a broken screen. I told the gentleman tech that I was unsure if I could pick it up before Thursday due to time constraints. This place was awesome! Texted me about 530 that it was done, and waited a few extra minutes so I could get there. IPad fixes and works great!
Went in to get a charging port replacement for my sons iphone. The Tech cleaned the port of dust (there was a lot in there) and didnt charge me at all. The customer service is beyond amazing. I will be bringing my laptop in for repairs soon. Great honest place to do business! Highly recommend them.
Great Customer Service! Manager and staff are great. Super helpful and efficient. It never takes more than an hour and they are reasonably priced.
Great service! Phone was fixed within an hour. Turned out that my problem was an easy fix-just some screws loose. They were honest about the issue and fixed it for no charge. I highly recommend this place!
Used these guys when my phone took a short ride on the roof of my car before meeting the ground. Everything worked fine except the camera.... it was stuck in selfie mode. The guy offered to take a quick look at it to see what he could do. In 30 minutes, the camera was replaced and I was on my way for 70% less than CPR was going to charge me. Would not hesitate to recommend them to all my friends!
I was very impressed with the service and knowledge of the techs at Gophermods in Plymouth. They took the time to fully listen to the problems I was facing and provide a cost efficient solution. As a full time student, being without my lap top causes obstacles. Gophermods repaired my laptop and iPad within days and their prices beyond reasonable. Apple stores overcharge for their service and their turnaround time is within a week’s vs. days If you are having problems with your devices I recommend Gophermods.A very happy customer
Fast easy service. The guy was very knowledgeable. We got a new battery and it feels like a new phone.
Left my new macbook pro out in the rain. Took it to Apple and was offered $1200+ to repair it. Took it to Gophermods and for $160 its as good as new. Friendly, quick, gave me all the options for troubleshooting/repair.Hope I dont do it again, but will be back for mishaps like that. Highly recommended.
Beyond amazing staff. Everyone was straight forward with what needed to be done and never tried to add things on to the bill. Definitely going back if any of our products need repair. Thanks again!
Great customer service, incredible warranty and top notch repairs at affordable rates!
Initially, the service quality wasnt that good and I wanted rate 0 STAR. But, I visited later and figured out that former employee had gone and they fixed the problem (with their 1 year warranty). This time I am really satisfied with how they did it. I also returned to repair my wifes iPhone and it was great, too!
Replaced my back camera lens giving me clear, crisp pictures again. Repair price was around $40.00. Friendly, and knowledgable.Used and checked over old phones for sale.
I would give them 0/10. When my screen was broken, they repaired it and it took them 3 weeks after a promise of 4 days to repair. Once I was returned my laptop, their terrible repair caused the screen to break again. They admitted it was their fault and I have evidence of it. However, they wanted to make me pay another $220 to fix THEIR MISTAKE. The worst service that I have EVER experienced.
Great folks! Our daughter dropped an ipad a year or two ago. The screen was messed up. It has sat this whole time unused. I brought it in assuming a $130 bill for a new screen. These folks are honest/great people! They tapped it on the counter and it was working perfect in a matter of a few seconds! I asked what I owe them. Nothing! Any phone or ipad issues I have from here on out, I will see these great people!
Excellent service and very affordable prices. Went in for a new battery in my iPhone and I was on my way in about 40 minutes. Corey is amazing!!
Our company here in Plymouth relies on our tablets and phones to process data out in the field. For the second time, Gophermods in Plymouth have gotten the job done quickly and economically. They were able to replace the cracked screen of my bosss phone (and a protective screen) in less than an hour last Tuesday and we will continue to use them.
Great Employees! Wonderful service! They go out of their way for customers and saved me a lot of money!
People are knowledgeable & friendly. Good prices, fast turn over, excellent customer service.
Great service. Resurrected my iphone se and saved me from having to spend $500 on a new phone
Update: Casey and Cameron quickly turned my one star review into a five star review and won a serious brand supporter. Thank you so much! Long story short, these guys take a lot of pride in the quality of their work and are willing to do whatever it takes to make things right.My friend had gotten her iPhone 6s repair done at Plymouth Gophermods, and after about two months, the touch screen went out on her phone. She went to bring her phone in for a warranty repair and was denied despite her glass being in perfect condition. Ive worked in the cellphone repair industry so she asked me for advice on what to do. Without giving them a fair chance to rectify the situation, I wrote a one star review on Google venting out why I thought it was wrong for her phone to be denied for warranty.Within TEN MINUTES, both the owner Casey and the store manager Cameron had emailed both my friend and I apologizing for the situation and telling me that even though they dont have the part in stock, Cameron would bring the part from another store and take care of the repair personally so we could have it done the same day. Not only that, but without telling us he grabbed us a screen protector and a $40 case that he gave to us for free! When we went in, he empathized with us and accepted responsibility for the situation, informing us that he would be coaching the technician who initially denied my friend her claim to make sure this situation didnt happen again.Its unfortunate that we had to go back, but they took responsibility immediately, gave us free product for the inconvenience, AND Cameron had such an amazing attitude about the whole thing that I can not feel right about giving them anything less than five stars! I was prepared to give them four stars but their attitude blew me out of the water. I opened the phone up after the repair and he did such a good job that you literally could not even tell the screen had been replaced! A++ repair! It also only took about fifteen minutes.Cameron and Casey were incredibly transparent and clearly took a large sense of pride in not only the quality of their work, but the quality of their parts and their reputation, which is refreshing in an industry full of shady owners and extremely low quality mall kiosk repairs.This should be one of your top choices for cellphone repair! I was thoroughly impressed and would gladly refer people to this location! The prices are agreeable and you are putting your money towards a business that deserves it.
I recently had my first experience with Gophermods this past weekend and I give it nothing short of 5 stars. My phone has been cracked since last Summer and I was dreading my trip to the Apple store to pay and obscene amount of money and not to mention the waiting in line for God knows how long. I ended up walking in Gophermods on a Saturday morning, my husband and I grabbed brunch, then came back an hour later and my phone was good as new. The tech Addison [also the Manager] was beyond professional and even walked through everything he did with me to make sure it worked properly etc. I would HIGHLY recommend Gophermods.
Very quick service. Easy to discuss the problem over the phone. Highly recommend.
Always amazing experience. Very helpful and knowledgeable. I HIGHLY RECOMMEND THEM!!!!! They are truly AMAZING!!!
I was extremely impressed with the service and price at Gophermods. I had never even heard of the place and when my phone refused to unlock, I brought it to Sprint but it would be 150.00 to get it repaired. I have a Square Trade with Sams and their deductible was $65.00 but was pleasantly surprised to pay way less than that and get it in 10 minutes!!!! I am definitely going to keep their card available!!
Just dropped by could not get my buttons to work on my iPhone! Amber fixed it quickly it was an update on the phone! They are great will not go anywhere else! Thank you Amber!
Cam is AMAZING. GREAT customer service!!! Y’all need to pay that man he deserves a raise. Very clutch service! Thanks Cam!!!
Dropped 45lb dumbbell on my phone. Got it repaired within an hour. Also Ive been suffering from poor battery performance for several months. These guys diagnosed it (without me even asking) and replaced it. Sweeeet!
Great customer service would highly recommend to anyone trying to fix any electronics
Great work!! was in a bind with my surface pro 4 and the folks at gophermods saved me... dropped off sat back at work on monday!! thank you!!
Great place to do business with, prices reasonable and the tech recommended some upgrades that really made sense.
Great customer service! Its really nice to see a business who care about quality and customer service rather than making money! I had a iPhone 5 screen cracked and the antenna was not connecting to the cell tower...They not only fixed there screen but also went out of their way to find antena fix and recommended me to update my ios. Keep the good work up!
Ive had 5 devices brought in and have been very impressed each time.Quick service, friendly staff. Love the NEW location!!!!Mitch B
Dropped my iphone off yesterday at the Plymouth location and worked with a young lady named Amber. She was great! Helpful, informative, very professional and friendly. My phone was ready when I got off work and looks great! Highly recommend. Thanks to Amber and her team!Just dropped off my laptop with Cameron as well as resecuring my covet on my iPhone. He fixed my phone within minutes and gave me a reasonable price on fixing laptop. He is very knowledgeable and professional. I will not go any where else! Thank you!5/3/19- Again superior service! I know I will get nothing less but the best. Amber as always is professional, friendly, knowledgable and I know my phone is in great hands. Thank you Amber!
They provided great service on a phone repair and were able to get it done very quickly.
Definitely go here if you need a repair on your Iphone! They have reasonable costs and excellent customer service. Miguel had my screen fixed in no time! Will go back in the future if needed.
The young man who helped my son and I was so friendly and helpful. Well be back!!
Quick service and extremely nice to deal with-also fixed phone on the first try-will return for future issues, if needed. Corey was fabulous to work with and very personable and understanding of my situation.
Employee saved me $80 with a repair, super friendly definitely will come here for any smart phone repairs.
Lifetime warranty on all apple tempered glass screen protectors!🙌🙌 Highly recommend!
Done within the hour as promised. Friendly service.
They have done a great job fixing my kids phones several times!!!
Great service! Very comfortable lobby and fast service. Id definitely recommend Gophermods to a friend and would go back if i need to in the future!
Plymouth Gophermods did a great job on my IPhone 6S repair. I had to go back in when my phone broke again, and my phone was repaired again for free thanks to their warranty!
Very good customer service. They are honest, and will not sell/repair what you don’t need.
Great and fast service!!! I was so angry and afraid when I broke the screen on my Iphone, but the guys at Gophermods fixed it while i finished some work in their very comfortable waiting area.with my tendencies to break stuff, I will definitely be coming back to see these guys again!!!
I called one of their sites and asked for where the quickest turn around time was for a broken ipad screen, they said give Plymouth location a Call and I did, they had my ipad fixed and back to me looking awesome in less than 24 hours! Great work and thanks so much, prices are really good for whats out there as well. I will be using them in future as my kids seem to have butterfingers with electronics.
Gophermods fixed my screen and no issues so far. Outstanding quality work.
My experience with Gophermods in Plymouth,MN was WONDERFUL!!They helped me with everything I needed from them and they were really flexible. Customer service was awesome. I would suggest anyone who has a broken iPad, iPhone, iPod, to bring it here.
Always fast, friendly, and professional. I’ve taken all our iPhones there for years.
The guy at the store was superduper nice when I called before hand, he gave me all the information I needed and had my phone fixed in less than an hour it was great and it looks so nice now I am so happy
Corey fixed my phone and went above what was expected. I had this phone fixed at Batteries Plus a few months ago. Corey was able to fix the cracked screen (Batteries Plus said it was not repairable) and also fixed the home button that Batteries Plus had forgotten to put screws back into.
Great experience, will recommend to all my friends who have kids that put their phone in their back pocket and crack the screen. Thanks so much for the great service..
Awesome service. Fixed two iphones in one day. Great price with warranty.
Excellent service with a quick turnaround and good price for an iPhone 6 battery replacement.
I cracked my screen and they got it fixed as soon as they got the parts in. The service was very professional and Matt was able to answer all of my questions. I will definitely be returning for any future phone repair needs that I havr.
I called about a screen separating from my daughters phone which we purchased new from Verizon 93 days ago. Verizon would not do a thing for us! Only told us we should have purchased insurance!!!!! Not only did gophermods fix the phone but they didnt change me anything because it was a 2 min repair with some adhesive. Thanks Kaya for AWSOME customer service!!!!!! We will definitely come Mack of we ever need any repairs in the future!!
They were fine when I was there. Then they sent their follow up email and never responded back to me when I said my scene was lifting.
We always bring our phones into these folks - great service, fast and inexpensive (comparatively speaking)
Fast and Friendly service and very convenient. I highly recommend using their service.
Super helpful and super nice and they did a really good job on my phone!!!!
Great service. Great staff.
I never in my life have I experience the worst customer service!!!!!!!. After several weeks of no updates about my PS4. I contacted them to speak with a manger, I told him about how I was left in the dark for 3 weeks without any updates on my PS4. He apologize for the lack of communication and he said he would directly fix it. I waited for another 3 days until I had to contact them AGAIN. Finally reached John(Manager)and he informed me that they could not fix my ps4 and that I needed to send it directly to Sony. And now today 09/02/16 I called AGAIN and asked if they could extend their store hours for at least 10 mins so I could pick up my ps4. To which this person replied NO because we have a policy to close at 5 P.M I can only give this place one, but in reality i would give this place 0 stars. Dont get me wrong this could be a great place to have them fix your device, but when it comes to customer service theyre absolutely the worst. Dont let the stars fool you, think twice about coming here.
Cameron diagnosed the problem and completed the repair in under an hour. Thanks!
Bottom line is they dont stand by their work and their warranty is worthless.I had my cell phone screen repaired at Gophermods. It was a Moto X 2nd Gen. Two weeks later I was having a conversation on the same phone and while talking I hear a loud crack. I pull the phone away from my ear and see a vertical crack running the full length of the screen. I go back to Gophermods thinking they would repair it for me. Nope. They say its not their fault and it was a coincidence that the screen just happened to crack shortly after the repair. As if trying to add insult to injury they insinuated that I broke it by saying, We werent there when it broke so we cant know what happened. I guess this is the way they get around their warranty - Blame the customer.My WARNING to potential customers is that the odds of having a repair done and then breaking again right away either through a manufacturer defect or a faulty install are slim BUT knowing that they wont stand by their work if something does happen should make you choose a different company.
Took excellent care of my precious Playstation 3. Will use again, thank you!
Terrible prices, wanted to charge me 250 to repair my phone when the manufacturer quoted me at under 100. I got it fixed for 100 from the manufacturer
Dropped off the ipad Wednesday looking really bad....returned to pick up the ipad the following day, the ipad looked like new! Priced below other glass replacement shops. Hopefully I wont be back, but if I run into anymore cracked screens, I will return to Gophermods-Plymouth for sure!
Fast courteous service on my iPhone
Friendly staff with fast, good quality service.
Gophermods is the best place in the twin cities to have your electronics repaired
I checked on-line and they were the cheapest to replace the back glass on my S7 but when I stopped in they said it was $10 more than what their site quotes. She just said thats the price... oh and it would be a week to order the back glass as they dont stock many parts. OK moving on to someone who gets customer service.
They will make sure your phone gets fixed and STAYS fixed. Very friendly and very fast repair time (when they have the parts in stock, otherwise it took a couple of days).