user
Two Maids & A Mop
1882 Berkshire Ln N, Plymouth, MN 55441, United States
Appearance
Two Maids & A Mop

Comments
Br
Review №1

It was so wonderful to have Ayesha and Mary clean our home. They were quick, thorough, and friendly. We couldnt be more satisfied! It would be a pleasure to have them again

An
Review №2

The gals are polite. Always have a mask on. House always looks great. Very happy

Su
Review №3

I enjoyed working with Jamie from Two Maids and a Mop every step of the way! We were having my parents vacant house cleaned prior to going on the market. Riannon and her team contacted me when they were 10 minutes away so I could meet them at the house. She and her team were great! We clarified details about the cleaning so we were all on the same page. They did an amazingly thorough job and literally cleaned their way out of the house. I would highly recommend Two Maids and a Mop to anyone! Communications and expectations were clear every step of the way and really appreciated the option to communicate via text!

Je
Review №4

I am thrilled to have the cleaners back after my son was “cleaning” this summer. They always do such a fantastic job and work so hard in the time allowed.

Sh
Review №5

Savannah & Mary did such an amazing job! Two Maids & a Mop really take their cleaning seriously. I appreciate their diligence and attention to detail. Thanks!

Ba
Review №6

Our cleanings and business relationship with Two Maids and a Mop - Plymouth started out well. The cleaners were prompt, efficient, friendly and cleaned our home from top to bottom with near perfection.Once we began weekly cleanings of our home, things slid downhill pretty quickly.The cleaning crew each week is always different, so it’s always been a challenge to acquaint them with the layout of our home, the cleaning expectations and matching up communication styles.Obviously since COVID there’s been growing pains with working from home while the cleaning crew is here. But the cleaning crew at Two Maids & a Mop often are slamming cabinet doors, slamming glass on our coffee table, slamming the oven door. If it’s not that, one cleaner took it upon herself to walk into my office, not saying two words to me, while my work computer screens were unlocked, confidential info fully visible.Last week and today’s cleaning were the deal breakers to end services. The cleaners knocked over stuff on our mantle and simply left it knocked over; they left coffee pot parts strewn about our counter, the same counter on which they wrote us a very nice thank-you note; I let one cleaner know that our bed sheets were in the dryer, but instead, the cleaner covered our bare mattress simply with a comforter and walked away — until I reminded her that the bed needed sheets and pillow cases.The cleaners today also left our bathroom scale just sitting on top of the toilet. Today’s cleaners were also short and non-responsive when asked basic questions related to the cleaning.We were also taken aback that adding vacuuming of our couch furniture and cushions was an extra $20 each week. While Jamie did agree to come down to $10 each week, I would think that simply vacuuming upholstery would be standard — especially since the cleaners bring their own vacuum.The cancellation policy is also a bit rough. You have two *business days* to cancel a scheduled cleaning; that means that if our cleaning fell on a Monday, we would need to know and cancel by Thursday of the week prior, in order to avoid any cancellation fees.Overall, yes, the cleanings started out good, but the honeymoon period ended quickly, and we decided to terminate any further cleanings with Two Maids & a Mop - Plymouth as of today.

Mi
Review №7

The cleaners at Two Maids & a Mop did a fantastic job cleaning my home. They were friendly and professional. By the time they departed my house was sparkling.

Li
Review №8

Jamie came to my home to do an estimate. After she inspected my entire house, she said I needed to pay for a deep cleaning prior to regular services. That was over $500. OK so maybe a deep cleaning is a good thing. SO then she scheduled me a month out. Then proceeded to email and text me marketing over 10 times in 2 weeks. Texted me many times.And here is where I cancelled: she sent me two more messages asking for another meeting. Do you have availability in the next couple days for a phone discussion? I would like to go over a few of our policies and gather a few more details regarding your home. then another message I wanted to follow up about your May 19th cleaning. I will need to have a phone discussion to gather more information regarding your home and go over our policies. If you can give me a call by Monday at 3pm I would appreciate it, otherwise your appointment may be at risk of being removed from the schedule. Lets keep in mind, she already inspected my home and took up about 3 hours of my life I cant get back.Then told me I am at risk of losing my appointment.Jamie, you lost this $500.UPDATE: I disagree with the owners response. Google does not allow me to respond directly to their response. Thank you.

Je
Review №9

Our house looked great after the deep clean. The wood gleamed as did the other surfaces. Smelled fresh, not harshly chemical. The fridge and interior sunroom windows were worthwhile add-ons. Should have done this sooner!

Fr
Review №10

They are very professional and thorough. We are very happy with them.

Da
Review №11

Rhiannon and Mikaylah were exactly on time, professional and friendly, and did a wonderful job. They even tackled the blinds, which is a place I hadnt even thought to clean. I wholeheartedly recommend these them.

Da
Review №12

Two Maids did a FANTASTIC job on my home. Booking a time to come and all of the services provided by Two Maids took a lot of the anxiety I was feeling about my project away. Jamie assured me everything would be fine and it was. The girls started a little later than they had anticipated and stayed until everything was done! I will definitely use Two Maids again and have already booked my next cleaning.

As
Review №13

I am so blown away by how deep of a clean they perform on our house. After having everyone home due to Covid our house was getting really bad so we hired a professional to get it back to order. They went above and beyond on our house. Everywhere I went I could notice had been touched. Weve never hired a professional cleaner before and I didnt know what to expect but I was not disappointed one bit. The communication leading up to the day was great, they were informative and kept me up to date on when our cleaning team would arrive. I cant say enough good things about them and cant wait for them to come back to do our maintenance cleans! Thank you Rhiannon, Hannah, Robert, Olivia, and Lauren for tackling our house - it was a BIG project and you all did such a wonderful job even folding our toilet paper into triangles SWOON! THANK YOU!!!

Te
Review №14

We have 3 pets and you can never tell after our clean! Thank you!!

Ka
Review №15

We had our first visit from Olivia, Alyssa and Lauren this week. Fantastic job! Will be seeing more of them! :)

St
Review №16

Two Maids & A Mop has great service. They communicate effectively and consistency. The cleaning is thorough and the cleaners are always professional. Olivia did my cleaning this week and she was great!

Re
Review №17

I am thrilled with Two Maids and a Mop. I have had a few crews now and they have all been wonderful. Olivia, Shannon, Samantha, and Shayna . Each time the service has been great. They are allways on time, or early. If the team is going to be early I receive a phone call to verify that Its okay with me. I am working from home and i have not been distracted nor inconvenienced by an of the staff.Thank you everyone.

Ve
Review №18

Excellent cleaning.

Ry
Review №19

Moved into a new house that needed a lot of love. Lauren and Samantha were great! We feel like we finally have a comfortable place to call home.

Wi
Review №20

This team always does a great job with cleans big and small. I use them for move-out cleans and they always leave the place spotless and never miss a nook or cranny. this time I had Rhiannon, Ayesha, Jaime, Olivia, Arri, Annasty Kaija and Tina (the place was in rough shape!) highly recommend!

Ma
Review №21

Olivia, Thank you for such an amazing cleaning of our house. It feels so refreshing to walk in to a home that feels shiny and new. I really appreciated the extra special touch of fully getting at all the cushions of our big sectional and the nitty gritty underneath. That furniture is as clean as it’s been for a while. Even the little details like folding the toilet paper make us feel like royalty. Truly it’s such a luxury to have our house cleaned by such professionals! And you’ve been SO responsive to our inquiries and requests, texting back immediately. Your service is excellent from top to bottom! Also, we started with Two Maids about 2 months ago and have been continuously impressed and on the small occasion we did have questions or feedback they moved mountains to address everything right away.On a personal note, I was first connected with Two Maids a few years back when I had breast cancer and was matched with them for a free housecleaning through a nonprofit. I can’t say what a blessing they were at that time of my life for me and my family to have a squeaky clean home. I admire their business for participating in this cause.

Te
Review №22

Emma was fantastic!

Da
Review №23

It was my first time having anyone clean, it looks fabulous! The attention to detail was wonderful and I would recommend their services to anyone!

Ki
Review №24

Jenni and Ayesha were fantastic! The house was sparkling! There are some specific things I look for when professionals clean my home, that are my own personal measures of whether or not they pay attention to detail, and these ladies nailed it!

Sh
Review №25

Rhiannon & Alyesha did a fantastic job cleaning our home! They were very professional and cleaned the house so well! I would recommend this cleaning team!-LT

An
Review №26

We just had our house cleaned for the 3rd time today and we have had great experiences at time but today Stephanie cleaned our house and she was awesome! I came home to a house that was spotless and everything was perfectly cleaned and put in place. I would highly recommend this company, especially Stephanie!

de
Review №27

These guys are amazing. We are using their service for one and half years now. They are very very detail oriented when it comes to cleaning. Every time they go, they leave behind a squeaky clean house. I am so satisfied with their service.

Al
Review №28

We hired Two Maids for biweekly service just before we had our baby girl. We were so impressed with the quality of cleaning for the price that we decided to continue service for several months (7-8 months I believe). The staff was always very professional, accommodating, friendly. We had a few different people come out - all were great, but Jenny really went above and beyond. I would highly recommend Two Maids for regular house cleanings. I also really appreciate the different tiers of service they offer, so you pay for the level (deep clean, versus basic, etc.) of cleaning that you need or want. Very affordable quality cleaning service!

Co
Review №29

We have had Samantha and Lauren and Olivia recently and they have done a wonderful job. Friendly and thorough!

Su
Review №30

Great job

Be
Review №31

Great as usual this time. We had Olivia and Lauren and they were polite, funny and just plain nice.

Ji
Review №32

Olivia and Lauren did a great job deep cleaning my parents house. They worked very hard and navigated through lots of clutter which I appreciated a lot!

Do
Review №33

With Two Maids & A Mop you get exactly what you want.....a clean house, condo, apartment, office. The results are exceptional! Sam and Emma went to work immediately and cleaned my entire townhouse from top to bottom. I didnt have to give them much guidance or direction. They just went to work and 4+ hours later the place was clean. I intend on using Two Mops & A Maid anytime a thorough cleaning of my home is required. They are the best!

Ya
Review №34

I’ve had my house cleaned twice now and have been extremely impressed both times. The girls are incredibly nice and do a fantastic job. It’s so nice to come home to a clean house! They were recommended to me by a coworker and I will also happily recommend them to anyone who asks for a cleaning service!

Ch
Review №35

We started their services about 6 months ago and are so impressed! The communication is always excellent and the cleaning is always above expectations! We truly appreciate the work of Sam, Olivia and Lauren! Highly recommend!

Ja
Review №36

Top notch. They got back to me quickly, communicated the way I needed (text, as I was in business meetings). Price was very reasonable.This was a move out deep clean and the gals that came out (Kaylie and Maria) Were very professional, and did a great job. They did in one day what Im sure it would have taken my wife and I a week to accomplish, and they did a better job of it.This made our move so much easier!I was very impressed with the service, and I would highly recommend 2 Maids & a Mop to anyone!

Ab
Review №37

You guys always do such a fantastic job. I can feel the beautiful clean with my bare feet and I love it everytime!

M
Review №38

They did a great job with my request: clean oven/stove, wipe down kitchen cabinets. Easy to pay by phone and set up appointment. I appreciated their promptness, professionalism, and flexibility on quick turnaround.

Rh
Review №39

First time customer! Fully satisfied! I did the deep cleaning. The floors, windows, and baseboards look amazing! The house smelt so fresh. I was really impressed with how well the windows looked. The ladies were very sweet and professional. I would definitely recommend!!

Ka
Review №40

I would recommend Two Maids and a Mop for all you household cleaning needs. Do to physical restrictions I chose them because of recommendations from friends and reviews. Plus their fees are competitive. I have been happy with the results from the ladies. They are always on time get right to work and don’t stop until they are finished. They present themselves professionally. I like the fact that a text is sent a couple of days prior to the scheduled date and another one with a window to expect them. No matter how big or small the job you can always expect the same quality of work.

Je
Review №41

Very prompt and professional — will definitely leverage for future services!

Ch
Review №42

Great service. This company does an awesome job each time. Very flexible with cleaning times and very reasonably priced. I can trust the maids when I am not there, and enjoy interacting with them when I am at home. Very thorough and professional. Would highly recommend!

Co
Review №43

Samantha and Adriana were awesome! They turned our house around, in an afternoon, and I feel like I can breathe again. Thanks, ladies!!

Pa
Review №44

Great team to work with! Easy to book and great communication. The best part is the level of detail they bring to their work. We have a master bath with a jacuzzi tub that we didnt like to use as the jets got stained with some kind of hard water/lime stains and I tried several products to clean them but Two Maids & A Mop managed to clean them like new!! Book these ladies, you will be glad you did!

Pa
Review №45

Elexa and Samantha W. did a fantastic job on our deep clean! Was not expecting to get my oven cleaned - wow! What a super surprise and a great job! Thank you ladies very much!

Li
Review №46

Kaylie and Chloe went above and beyond during their deep clean of our home! They paid so much attention to detail, from the baseboards to blinds, and spent a great deal of time dong so. This is the third time we’ve had Two Maids & A Mop in our home; they always do a wonderful job and send caring, sweet staff.

Ni
Review №47

Always do an excellent job! They are prompt and professional. I would definitely recommend.

Me
Review №48

Two maids and a mop is a great company! Hired them to prepare our rental property for a new renter and everything went perfectly start to finish. I loved the online scheduling system and the 2 ladies that showed up for the job were very kind and professional. Everything was completed how I requested and the job was completed much faster than I could have ever done on my own. Well worth the money to hire this company for your next cleaning needs! Will be using them again in the future. Thank you!!

Ke
Review №49

I hired Two Maids & A Mop to do a move-out cleaning on my rental property. They efficiently worked with my property manager and got the job done at the first available time with a reasonable price. They even sent me before and after pictures to confirm the result. Smooth communication. Highly recommend!

Je
Review №50

Have been using them for 3 years now. When we moved recently, we transferred their services over to the new house. They are fast, friendly, and professional. Would definitely recommend.

sa
Review №51

Lauren & Karlee did an awesome job. This was initial experience with this Company and I am extremely happy I chose them for my cleaning needs.

Ca
Review №52

Very good experience. The team was very thorough I was impressed and wouldn’t hesitate to recommend them!

Ci
Review №53

Wonderful job cleaning! They were very detail oriented, and dog friendly, which is great, not having to pen up or shuffle the dogs when theyre here! If anything is missed, they are very quick to respond and correct, and they make notes so they never miss it again! Aeyisha, Nicole, and a third young lady that was training were here this last week, and they did a fantastic job on every inch and corner of the house. House looks great, friendly, efficient, and thorough service. Highly recommend.

mi
Review №54

The service was fantastic and efficient! I am a local business owner and just had Two maids and a mop come clean my retail store. I was so impressed i also had them clean my home the very next week. The two women were very professional and did a fantastic job both times. I would differently recommend them for your cleaning needs.

Dy
Review №55

Jenni, Angela, Adrianna and Berndt did a great job cleaning our home. We have a big home with lots of character and they were able to get it all clean in just a few hours.

Ad
Review №56

Used there service as a birthday gift to my wife. She raved about how professional and top notch the cleaning was. Keep up the good work!

Pa
Review №57

The ladies consistently impress me with their cleaning. I would highly recommend Two Maids & a Mop. The ladies are so nice and friendly and do a wonderful job. I have a house full of hardwood floors and two dogs that leave their paw prints everywhere, floors are spotless after the crew leaves.

Se
Review №58

We use the ever other week option, and although at first we had to clarify about how we wanted things cleaned, they worked with us and now we are very very pleased: most specifically we are very happy with Olivia who does impeccable work. Coming home after she has cleaned our home is a delight.

Je
Review №59

These guys are the best! On time, detail-oriented, and they did an incredible job! I came home and the house smelled clean and everything just shone bright. Were having them come on a bi-weekly basis. The price is very competitive, too!

Ca
Review №60

Our housecleaner of 12 years retired and Ive tried a few different services in search of a new permanent partner. I signed up for Two Maids deep cleaning and touch-up service spread out over four weeks. They just completed the deep cleaning and I am very pleased with the work they did. Both women were friendly, attentive to detail, efficient, asked questions when they had them, asked for feedback. They did an awesome job. Comparatively, I think the value is great for the price. They are performing their touch-up service this week and Im excited to have them back.I would strongly recommend trying them out!

Je
Review №61

We have been filling our house for 2 yrs with wedding decorations, when the time finally came for our wedding I just wanted to come home to a clean house. Two Maids did a great job. We werent even her to tell them what to do.

Br
Review №62

Just signed up with this group, and am so happy that I did! The communication has been excellent from the start. Prices are fair. Kaylie and Ayesha took their time to make sure the job was done perfectly on their first cleaning. I am now signed up for service every other week, and my wife and I can get back to enjoying more of our free time!

Br
Review №63

As a Realtor I needed a cleaning company that would do an excellent job for a client of mine that was moving into a home they just purchased. I scheduled the a move-in cleaning as a gift to my client and the scheduling process could not have been easier. I was so happy with the customer service I received from Two Maids & A Mop and my buyer was happy they could move into a spotless home!

Su
Review №64

It is nice they send a reminder text days before which allows you to cancel, request certain services or time frames. They are always very thorough and with two crew members working, they job gets done quick!

sh
Review №65

Extremely happy with Two Maids & a Mop! Called and set up a last minute appointment for a MoveOut cleaning. This was the home of an elderly person that wasnt able to do any cleaning so they had their hands full. When they finished, everything was spotless, there was a bathroom fixture that was so stained we thought we would have to replace it. They did such a good job it looks like new! By far the best cleaning service I have ever used!

Ra
Review №66

Did a wonderful job! Very thorough and clean! Also, appreciate the text option to communicate! Highly recommend!

Kr
Review №67

Weve had a great experience so far with Two Maids. They provide timely and clear communication and the cleaning has been high quality.

Jo
Review №68

On January 10, Two Maids and a Mop came to clean my Mothers home. She is in her 90s and was very nervous about having a cleaning crew in her home. Much to our surprise, it was a wonderful experience! They were polite and friendly and also aware of her needs as she maneuvered through her home with her walker. Her home was left sparkling clean and smelling good. What I liked was the attention to detail and the little things, ie: the way the toilet paper was folded and the hand towels were hung and the way the ceramic in the bathroom sparkled. I tried to find something that was just OK with any aspect of the work done, and I couldnt, everything that was done was professional and efficient. I am very pleased and impressed with Two Maids.

Ry
Review №69

Im usually gone from 8am to 9pm, and when I get home, cleaning isnt really my idea of unwinding. Two Maids & A Mop cleaned my place last Thursday, and when I got home I was simply delighted. Walking into a clean home after working all day is absolutely priceless, cant wait until next week!

Me
Review №70

Jenni, Kaylie & Taylor were awesome. My home has never been so clean. Thank you. I would recommend Two Maids & a Mop hands down!

Jo
Review №71

I recently hired Two Maids and a Mop for a deep clean before an event at our house. They exceeded our expectations with their thoroughness and attention to detail. I highly recommend this cleaning service.

Sh
Review №72

The cleaning crew did amazing work! They were always on time and very courteous. If you are looking for a great cleaning service, I highly recommend Two Maids & a Mop!

Be
Review №73

I love the extra time I have to spend with my family!!!! Weekends are all mine!!!

Ja
Review №74

I had Two Maids and a Mop come to my home for a deep clean Jan. 11th. When I got home from work late that after, I was pleasantly surprised how fresh and clean my entire house was. They paid great attention to everything. Everything sparkled😊 I have quite a few wooden blinds and they were free of dust for the first time in a long time. My glass coffee/end tables sparkled as did my stainless steel appliances. Overall was extremely happy with their services. Thank you!!

ja
Review №75

We always look forward to the days TM&M are coming out! They do a great job and are very nice!

Br
Review №76

We tried several cleaning services and this one is the best. They have great communication, thorough cleaning, excellent feedback/rating system that helps both the cleaners and customers have a great experience,.

Br
Review №77

Love Two Maids & Mop! Staff is so friendly and willing to do anything I ask. My house smells so good when they are finished and easy to maintain between visits.

El
Review №78

This service has wonders for Bruce and I could not keep up with 2 bathrooms the girls are exceptional great work they also do our blinds and windows every 6 months cant do that anymore the ladys I should say do a great job on that we r hoping they will be around for awhile. Thank u very much for your services Two Maids and a Mop I would recommend them to anybody

Ro
Review №79

We have been a customer for 1 month now and wish we would have switched sooner. Karlee and Kaylie did a great job cleaning our house. Not only was it neat and clean but I love the extra touches of folding all the towels and the corners of the toliet paper, makes me feel like I am at a hotel!

Ad
Review №80

Dakota and Olivia did a great job. Worked fast and great attention to detail. Highly recommended!

Am
Review №81

Olivia and Berndt did an amazing detail job, thank you!

Do
Review №82

I recently lost my cleaning lady of several years due to illness. I did some research and hired Two Maids & A Mop to do a deep clean of my home prior to scheduling them on an every other week basis.They sent a team of 3 young women. I showed them around and explained a couple of things that I am particular about, like lifting the edge of an area rug to vacuum under the edge where dirt collects.When I arrived home 3 hours later, they were finished and gone. I had expressly said use only my Bona floor cleaner on the hardwood floors. Instead, they did something that has left the wood floors very slippery with a film of something that makes our rubber-soled shoes squeak when we walk on them.They did not dust the tops of picture frames or the louvers on the closet doors. They dusted a glass-topped lamp table, but did not wash off the cup ring that was on the table. They spray cleaned the kitchen counters including wiping right over some stuck on food. So the counters looked shiny, but if you ran your hand over them, you could feel the stuck on bits.They vacuumed around things, even a decorative pillow that was half under a dresser where it had fallen, and when I picked it up to put it on the bed, there was dust and dog hair still on the floor.They seemed to vacuum well where there were no obstacles, and they cleaned the dogs nose & breath prints off the lower part of the windows very nicely. The bathrooms were done well. I guess it depends on which team member does which room because I could see differences in the levels of cleanliness.Overall, I would say stay away unless you can be home while the cleaning is going on. I waited two days to call the company because I was trying to cut them some slack since they were new to me and the house. But as I find more things around the house that were not done properly, I decided to call although I am not expecting a return call.

Ca
Review №83

Jenni and Ayesha are the best. They do a great job and clean areas and items that I wouldn’t think about cleaning. It’s really nice when I get home from work tbe day they clean because it smells so nice and the house looks like new. Highly recommend!!

Br
Review №84

Yesterday was my first cleaning using Two Maids, I was really impressed! Jenni, Grace, and Berndt were friendly, on time, and did a great job!

Ja
Review №85

Jenni and Jasmine were fantastic! They were 5 minute early, professional, efficient, super sweet and everything was cleaned perfectly! I highly recommend this duo!

Ke
Review №86

Great girls came to clean my basement that has been vacant for a year today, and I must say it was done amazing!! What a job well done!

Ne
Review №87

They show up on schedule consistently - always on time. They do everything listed in the cleaning package/routine I wanted to use. Willing to help with specific problem areas. Super chill and efficient team. Zaina, Zoe, Ayesha and everyone else whos been here always do a great job and keep my place looking spiffy.

Je
Review №88

I did not get what I paid for. Attempts to reach out to the office have failed. I requested a deep clean and i most certainly did not get that. Im not sure how you deep clean a home with 3 bedroom, 2 bathrooms, a large kitchen, dining room and 2 living rooms in just 2 hours. I asked them before they left to do some additional dusting they had clearly missed. They said they did it but it wasnt done. Its just frustrating.

BA
Review №89

Two Maids & A Mop are very prompt with their service. We love how they communicate clearly and are accommodating to our needs. Charmaine did a great job and we love her work.

Br
Review №90

So helpful and easy to work with - they do a great job of communicating when they will be arriving and always check in with me if they have questions. Its been a great experience to have them clean our home!

C
Review №91

Charmaine and Monica are wonderful!! They are on time, do a great job and are efficient. Thank you for sending such a great team!

Ti
Review №92

Maria and Karlee do an excellent job. No concerns and always on time

T
Review №93

They do a great job! Always arrive on time, very professional. Highly recommend them if you are looking for a dependable cleaning service.

Ja
Review №94

Hired Two Maids to do a move out cleaning for our apartment. We were not there but our apartment manager said they did a good job.

Mi
Review №95

My wife travels to China 2-3 times a year for a month at a time. I decided to surprise her and have the whole house cleaned professionally so she could get home and relax vs. working around the home cleaning.I reached out to Two Maids & A MOP to get the job done and boy was that a mistake. We scheduled service for a 3 hour cleaning - which i was assured would be perfect. They could only come in the afternoon so I was able to be there while they were working. When I arrived home I walked through my home and was very disappointed. My floors were moped alright - there were streaks with a haze everywhere on my 1st floor accept for the carpeted TV sitting room. Vacuuming was great accept they never when down to our finished basement (because the door was locked and I guess they couldnt figure out how to turn a lock) and they forgot to clean my laminate floors. They wiped down most surfaces but didnt move anything to clean underneath. There were a number of locations that were still very dusty too. The showers were not cleaned and the counter tops were all hazy and streaky too.I called Two Maids & A Mop and had to leave a voice mail. I didnt get a call back till 2 pm the next day. When I spoke to the women, she asked what was wrong - and I explained. She said that doesnt sound like to girls who came to my home. She said she will talk to them and that she is sorry I didnt feel my home was properly cleaned. I asked what she was going to do about it, and she said there was nothing she could do. After I told her i would definitely write a poor review - she said she would contact the owner and to be patient waiting for a call back.She new my wife was coming home the next day and took no action to make this write. Mean time, I have to take a 1/2 day off work to clean up their mess, and clean my own home.This company does not know how to spell customer service. They dont act quickly to fix mistakes, and they dont seem to care if their clients are satisfied. I think they wouldnt mind not if you went somewhere else to have a professional service clean your home.Stay Away from this company - they are worthless!

Al
Review №96

I hired “Two maids and a mop” to clean my sons townhouse once a month. I specifically asked that they dust all surfaces, including baseboards and window sills, along with basic bathroom cleaning, floor mopping and carpet vacuuming. I was recently visiting my son when the maids came to clean. It was a crew of 2 young ladies. To my surprise, they managed to clean a 3 bedroom, 2 bath townhome in less then 35 minutes! They did not vacuum the steps, wipe down the table, dust the dining room table and chairs, or the television console. I watched one young lady swiffer under the dining room table without pulling out the chairs, just bumping the mop against them! I was so horrified, that I called the company immediately to complain, didn’t get an answer, but I left a message, and asked for someone to call me back. I have not gotten a return call. Don’t waste your money using this company!

Sa
Review №97

I used to have a freelance cleaning lady, but once she retired, I switched to Two Maids & A Mop. They are faster and better than my old cleaning lady, they even make the beds! Highly recommend!

pa
Review №98

Christina and Ayesha did a wonderful deep clean on my house. I am very happy with the work that they did and would highly recommend them.

Je
Review №99

Kassidy, Zoe, & Ayesha did a great job! We had a move out cleaning done on our townhouse last week. With a new baby and frankly, just too much stuff in such a little space, the dusting and deep cleaning was really put on the back burner for my family. Definitely worth every penny!

Ry
Review №100

Great attention to detail, timely and professional cleaning service!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1882 Berkshire Ln N, Plymouth, MN 55441, United States
  • Site:https://twomaidsplymouth.com/
  • Phone:+1 763-560-1071
Categories
  • House cleaning service
  • Cleaning service
  • Janitorial service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Similar organizations