I dropped off my Nardo Gray 2019 RS5 to have my AWE intake and non resonated street exhaust, as well as my H&R adjustable springs. The install was perfection with no hiccups and now my car looks and sounds amazing. Tim was my excellent service advisor, who ordered my parts and kept me updated with pictures of my install. I’m grateful for the complementary loaner Audi A4 that I used when my baby was in their shop. I drove 5 hrs from Upper Michigan to have my parts installed and I’ll be coming back again when I get an even faster car in the near future. These guys get an A+
Brought my Audi A8 in for a regular oil change a few weeks ago. Was happy with service until I received the car back with grease all over my clear bra and under it when I got it back. Spoke to Tim on the phone, told me to send in pictures. Its been 2 weeks, no email from imola. Also specifically asked to have my soft touch feature looked at on my driver door, wasnt provided a solution to fix that. Guess I will have to find another shop to do business with.
Imola was amazing. They are busy but worth the wait. They were able to fix a leak that 2 other shops were unable to and got the work done at a fraction of the cost. They’re not pushy about making you get work done and don’t up sell you.
There customer service needs some serious improvement...There Customer Parking area is full of vehicles not necessarily there for service.No garbage cans near the building for customers to throw out trash.No comfortable outside seating area for customers to enjoy the sun while they wait for service being performed.VERY RUDE AND JUDGMENTAL TO FUTURE CUSTOMERS AND FORMER COLLEAGUES!!!Whomever invested in this business a couple years ago, should seriously reconsider their investment strategy...because its about to loose a business opportunity.Would ONLY give one star if they didnt allow their employees dogs on the property.However...because I BELIEVE in second (Sometimes 3rd) chances, I will consider attending their OPEN house after my upcoming journey next week to California
If you want a place that feels like your car is in better hands than your own, this is it. Tim and Danielle in service were absolutely awesome to work with the few times Ive brought my 335i in. The communication is excellent, the techs are extremely brand knowledgeable/efficient and the prices are affordable. On top of all this theyre extremely community/culture focused by hosting events like the recent Open House. No reason to take your car anywhere else.
Worked with Dani to get new wheels and a set of winter tires for my vehicle. The process was super easy. The communication was great and they were able to order the custom wheels I was looking for. Car looks great and I was very happy with the service. Will definitely be back in the future.
Car was tuned wrong by another shop.. Imola got me in right away, Figured out the problem fast and and had me on the road! Amazing staff I will only go there from now on!
Went in was greeted quickly and my car was taken in to be serviced right away. They also have a really comfortable waiting room, felt like I was at home! Great pricing, time efficient & their customer service was nice. Someone I know recommended this place and I’m glad they did. This will be my main place to go to get my car serviced.
Very competent…very professional…very accommodating….easy to do business with. I will definitely use them for all my car (BMW M4) maintenance.
Professional from start to finish, and amazing quality work. My vehicle was completed on time and was spotless upon pickup!
My son had an Armytrix exhaust added to his 2016 CLA 250 and is absolutely thrilled with the service technician as this is a complex installation especially all the wiring for the remote. Amazing workmanship! Will definitely be using them again. I knew the owner when he first started this business and continues to provide high level of work. Thank you IMOLA!
Had brake calipers painted. Very high quality, on time and professional. Would use again!
Purchased ECU engine and transmission tune. Mechanic was great. Called me into shop to chose tuning options while he was downloading tune. Receptionist was very nice and waiting area is top notch.
These guys really know what they’re doing when it comes to foreign cars. They tuned my Audi and did some other service, and they truly are the best at what they do. Highly recommend.
It was a wonderful experience here. My car got tuned and it drives so well! I love it.
I have a 2009 Nissan GT-R. We moved away from Up State NY in 2017. Since then, we have been trying to service the tire because they were too old, not worn out. I had terrible luck with two Nissan dealerships in the Twin Cities. They absolutely could not get the job done. As a matter of fact, I am still waiting for one of the dealerships to call me back.All said and done, I was referred to Imola Inc., and couldnt be more happier with their service. I called Imola and got an appointment the very next day. The tire service was completed on time, in fact earlier than expected. The people were friendly and knowledgeable.
On time, Got an oil change and was in and out in an hour! Absolutely great price! Will definitely be back for additional service!
First time at Imola. Great experience overall. Very time efficient. Nice waiting room and clean facility. 10/10 recommended if you’ve never been or new to the area.
Jens the best. She helped take my skills to another level!
Great service and value by the team at Imola. Tim in service was so helpful and accommodating. Had a small issue with my Audi A6 door sensors - Tim and his team were quick to diagnose the problem, get parts ordered, and provide a solution all at a reasonable cost. Plus, it’s just fun to look through the window at what other cars they have in the shop. Definitely would recommend.
I worked with Imola to tune and install several mods to my S4. I was impressed with their knowledge and professionalism. The work was done very well and I am happy with the work. Will definitely use them again.
Took my 2007 Porsche 911 Turbo to Imola for a 30K mile service. The car was ready in about a day and half. They also washed the car which is always a nice perk. Only issue to mention is that since my car had an aftermarket intake (which is difficult to install back in the car) the tech left a hose slightly loose. But after talking to them, they made things right and we were able to figure out the issue in just a couple of days. So I recommend to let them know in advance if your car has aftermarket parts that need special installation to put it back together. Otherwise, great experience!
Imola did a great job changing my car’s oil. They were much more affordable compared to going to the dealership. I will use their services again in the future.
Highly recommend imola motorsports. Enthusiasts that generally are passionate about what they are doing. It can be stressful dropping your car off for service, but having a place like imola that you know will take extra care of your car, gives youPeace of mind. And a lot better then the stealership.
We can all agree that automotive enthusiasts have higher expectations for where they take their vehicles and who they trust to work on them. So as I was searching for a shop to service my Porsche I was looking for something special. During my first visit to Imola the owner gave me a tour of the shop and talked enthusiastically about his experiences with my particular model of vehicle and was very knowledgeable about it, and all of the other high end cars that were in the shop that day. That breeds a lot of confidence in someone who was trying to decide where to bring my vehicle for service. I felt comfortable in their beautiful lounge and the staff was friendly and efficient. The work was done quickly and I had a great experience.
I was referred to Imola by my friend, who spoke very highly of them. I was impressed with their knowledge, experience and the pricing. Will definitely go back again.
Brought in my brand new 2020 BMW M4 for Imola to install a bunch of Dinan upgrades including suspension, exhaust and ECU tune. Had them add some exterior enhancements too. Finally had Jen at Carsmotology detail and ceramic coat the car. The service was incredible and Tim in particular was super helpful. But honestly everyone there is very responsive and helpful. They will work hard to get it right. Highly recommend them for anyone in the Twin Cities looking for work to be done on their car.
You get what you pay for. Best service experience I’ve ever had.
Recommended to me by a friend. Imola more than lives up to its reputation as one of the best independent Porsche shops in the region. They did great work on my car.
Great service. They work quickly and are transparent.
They go on a great length to explain what is going and how they plan for fix the issue. This is well appreciated for me to know and understand the issue. The best part is my car was covered in plastic wrap while they are working on it. The shop is super clean and well maintained
One of the best customer service and hand down the best quality work you can ever get. Staff and owner always make me feel like a part of their family. Hands down my favorite performance store in the state of Minnesota
Service provided was completed as promised.
First time experience, came in for a simple wheel balance and alignment after I lowered my 650 on aftermarket springs. Drives amazing. Also got a quote for cooling lines going into my turbo, they quoted me less than the dealerships and other BMW specialized Indy shops in the twin cities. Very good prices here. Referred my brother in law to get his car done here as well. Always going to get my current and future cars worked on here. The Imola pedigree is real.
I went into their shop for the first time and had my ignition coils changed. They did a quick and professional job. Was charged extra because I brought in my own parts though.
I took my convertible in to have it detailed. Danielle did an amazing job! It looked better that when I bough the car new!!!
Service was fine, guys at the front desk come off as standoffish, hardly looked up from his computer screen to talk to me, the tech added like 20 miles to my car which seems excessive. Lots of great shops around, Imola left me feeling meh..MY ACCOUNT HAS BEEN HACKED AND I NEVER WROTE THAT REVIEW. I LIVE IN SOUTH AFRICA SO THERE IS NO WAY IT COULD HAVE BEEN ME. IM SORRY FOR THE POOR REVIEW THE COWARD HACKER WONT PUT HIS OR HER OWN TRUE IDENTITY TO.
If you want to have top notch service done right by mechanics that know that theyre doing, then this is the place. I will be bringing my Porsche there from here on out.
Awesome people great to work with and the cars to..
I have been taking vehicles to Imola for several years and figured it was time to write a review. Tim and the entire consultant team is always friendly and professional, and goes out of their way to accommodate scheduling at a convenient time. Bonus - the Imola team genuinely loves cars and want to help. Servicing a 15 year old car at Imola provides the same positive experience as if it was an exotic (or so i would imagine).The shop and work they do is first class, and its obvious from when you first walk in. In my experience, all work and parts are warrantied and done at a fraction of the cost of the dealers.Excellent Service. Awesome Work. Fun crew and positive experience all around.
Great place where you can trust that your vehicle is in good hands. Definitely will be back.
Kevin is great to work with and extremely knowledgable. This is a class act operation. I would trust any of my cars with them.
I decided to keep my Audi a six. I brought it to these guys and in a very short 2 1/2 days it came out a completely different machine. Very fun at 450 hp.
Truly amazing. Forget the dealer. Fixed the problem On my Mercedes SL500 with a $74 reset, after dumping hundreds of $$$ at the Mercedes dealership, without resolving the issue. Smart, good communication, not trying to sell you a new car!
Great facility. Great staff. Cost was much less than competitors but quality of service and workmanship was at or better than the competitors! Will be back for all my services on our Porsche Macan. Thanks Imola!
Very friendly and helpful. I will absolutely use them if I buy the Rolls Royce I am considering.
Very responsive and flexible customer service. I was able to drop the car off after hours, and pick it up after hours. making the service extremely convenient.Had the car detailed. they did a fantastic job. the car is spotless, and the leather was cared for as well.
I was very happy with the work Imola did on my car and my wife car as well in good timing and cost 👌🏿 We were recommended by a good friend who is in the business of repairing cars. Great job, I will be going back in the future if needd to have something done with my car, instead of going to my dealership. Thank you Imola.👍
My car looks great! Prefect! I will be recommending them to those looking for quality detailing.
Best staff and service in the TC area! Always have been on or ahead of schedule for me.
Fantastic customer service, incredible work, and an incredible customer experience 10/10 times.
Got me in the same day I called about having rear brakes replaced on my BMW. Pricing was ~$200 less than dealership. Nice lounge and professional, friendly staff. Will definitely come back
Allowed me to adjust my appointment when I forgot my tune code at home, they didn’t overcharge me like Further performance, very professional and provided me with good info on my car, and they had a nice lounge area to wait in. As a side note, their design and photography was also very interesting and entertaining for my wait.
Great place. They did exactly what I asked them to do at a very reasonable price. No pressure for extra things like changing air filters,. Very clean facility as well.
Imola has always been so good to my car and me. They have very knowledgeable staff who are always available to answer questions and help when needed. I have never been pushed for additional sales or over charged. I trust Imola explicitly with my dream car. It’s not even a question where I go for service!
Great place. They did exactly what I asked them to do at a very reasonable price. No pressure for extra things like changing air filters, brake pads, etc. Very clean facility as well. If you are picky about your car, this is the place.
I had never been to Imola before a good friend recommended it and insisted that I don’t take my car elsewhere, and I would have to agree with his statement. The staff was extremely helpful, thorough and did a wonderful job. After my tune I had a bad diverter valve that was causing a high pitched whistle, which tends to happen on my model of VW. They helped to identify what was going on (I don’t know much about cars and had no idea) and got me in the next day to replace the part. Car runs great, awesome shop, and would highly recommend to anyone looking to improve/service their car. They know cars, which is why just about every supercar in the state of Minnesota goes to them, so you should too.
I had Jennifer do a ceramic coating on my 2003 Mercedes SL55 AMG and it looks absolutely fabulous! It transformed my vehicle from a nice car to almost better than new showroom class.
Rare to find this calibur of shop in Minneapolis.
Very clean and well run facility. Danielle and Tim in service were so helpful. I will be recommending to friends and family!
Professional service, priced slightly below expectations, kept me informed on progress.
The mechanics are very experienced and know what they are doing. One great thing is they do not overcharge you. Five stars!
Danielle @ Imola is simply fantastic. My whip was towed in & she was excellent w her communication. Made a tough day a lot easier. Really appreciated her help, great advice & cant wait to schedule tuner. Cotton is the sweetest dog, love her. Great experience, I will be back.
Great group of people and prices are great!
I had an AWE exhaust installed on my S4. The service was outstanding. Install was perfect, and install time and price were great. I wont hesitate going there again.
It’s a band of knowledgeable car people with a genuine passion for the automobile. They could have made me pay for services I didn’t need on multiple occasions but never did. I saved up a very long time to buy my dream car (911) and I count myself lucky to have a place like IMOLA taking care of her.
Great detailing services! Highly recommend!
Great service.
Top quality auto repair. Their parts dept. can find literally anything.
First I contacted Imola over email about some part questions. Not only did they answer all my questions and give good feedback, but they did within a hour of my question.Their service is incomparable to other shops. I work at a dealership and wish we had service like these guys.Took in my A3 for ECU tune everything was smooth. Will be sure to come back for future upgrades as well as regular service.
Great service, quality work and were able to help me out with a rental for the day. Great friendly and knowledgeable staff!
Working with Danielle at Imola was the best experience. She was professional & had great knowledge. We will definitely be referring our friends.
Always had great service with Imola. Have taken two of my cars there and the pricing and service is always fair and honest for both maintenance and performance. Definitely better than any dealer.
Professional service. Knowledgeable staff. Took my 911 for exhaust modification and scheduled service- prices were reasonable. Would definitely recommend. Great staff.
Attempted to speak with a technician or have them call me back to answer some questions I had about an APR kit I want installed in my Audi. Direct quote from gal who answered the phone - techs do not speak with people. Sure made it easy to go elsewhere to get this done.
They went above and beyond.
Great place ! Great experience 👍 Excellent customer service.
This was my first experience with Imola and will definitely not be my last! Everyone there was very professional and took care of my car as if it was their own. Not only did they get my car done fast but when I picked it up my car was washed and spotless. I will be sending everyone I know here!
They tried hard but Ive just lost confidence. Took my car in for a warranty repair of a passenger window. First they diagnosed it as the motor. When I tried to get my car back, they said they would charge me an hour of labor to put the door panel back on because they had test driven it for the transmission and didnt charge me. So, they kept my car for 5 days. They replaced the motor after it arrived and discovered that it was the window regulator, not the motor. This time they gave me the car back. When it got it back, the panel was rattling and I noticed at 5 or 6 panel clips were not inserted correctly. I took the panel off to reset and reinstall and noticed that they had broken a piece of plastic and tried to repair it with tape. This was not told to me at any time nor has there ever been an apology for this broken item and they initially said they couldnt guarantee that they broke it. I had just recently installed speakers so I knew it was not broken previously. When the window regulator was replaced, it was not tested properly because the next day I noticed that the passenger window didnt drop when the convertible roof latch was released. They took the car for 3 days and never could figure it out. They wanted to keep it longer but I needed it for the weekend. During the weekend, I noticed that that the door courtesy light was no longer working either. I wanted this to be my go to place for my German cars, I really did. They still do not know what is malfunctioning to make the window stay up when the roof latch is released.
I have been a customer of Imola for roughly 10 years now, i have always been greeted with a smile and welcomed by my first name. All of their staff are extremely customer service oriented and honest. i am very picky about my vehicles and they are the only shop in the twin cities i would trust with it. 10/10 wold recommend to a friend and family member. Ask for a tour, you will drool over some of the awesome cars they have in there.
Wonderful business. It’s hard to find someone that will do work on a foreign vehicle without charging an arm and a leg. I’ve priced out parts and labor on many sites as well as different businesses and these guys have always been fair. I have never thought twice about bringing my BMW here. Super friendly and knowledgeable staff.
Mini Cooper would not spend the 10 minutes to do a diagnostic my check engine light without $150. Called Imola, sure come on in we would be more than happy to help you out. No Charge. Friendly discussion - personal service. Strongly recommend there personnel and service.
Shop and parking lot is straight out of a toy box, these guys service the best cars in town. Clean, pro and completion per quote. Highly recommend!
Great, knowledgeable, friendly staff. Theyre passionate about what they do and provide excellent service with competitive pricing.
I had a very positive experience with Imola. The staff was helpful and informative. They completed the repair promptly and got my car back on the road. Its nice to have a reputable service provider in Plymouth!
Every experience Ive had with Imola has been positive. I have worked with Tim several times, from when I first got wheels and tires for my car, to swapping out seasonal tires each year. Service is quick, very reasonably priced, and friendly. Highly Recommended!
Imola has been servicing, repairing and upgrading my 911 and 328i for 10 years this month. Their pricing has been better than fair, in particular when compared to dealer pricing. Their ability and interest in working on older cars negates any dealer option however. I love cars and my continued experience with Imola is that they live cars. I will say that I have always had an extremely knowledgeable, fair and tremendously satisfying experience. As I move ahead with my next purchase, Ive consulted Tim, leveraging his and Imolas expertise/experience around the pros and cons of each car. As such I feel confident moving ahead with my decision.
Awesome experience with my daughters car. Now, I need to get mine into the shop. Its older and has issues and I am hoping the team there can hook me up once more.
Had them do an ECU reprogramming on my car. Car was done on time and had been washed and waxed perfectly, free of charge. And I got to ogle an FF and an NSX. Cool bunch of people and proficient
No disappointing visit for me! I was so excited to be there with my 911 anyway, so it was a treat to take the car there knowing they were expecting me. I had my 12 year old son with me, so that was cool. He likes cars and enjoyed the scenery. All I needed was an inspection done on the 911, and I was glad I took it there. They have a clean shop with plenty of amenities, and the area isnt hard to navigate. I would recommend this place to anyone thats into cars, especially if they care a lot about their babies. Im looking forward to attending more events with this shop.
When I set out to replace a failed starter in my N54 5-series BMW, I got as far as taking off the intake manifold to see the valves were full of carbon buildup. I needed that taken care of. I had the car towed to Imola as-is and they took care of the carbon blasting, replaced the starter with the part I already had purchased and put everything back together. I was very pleased to have the car running again. I appreciated the flexibility to get done exactly what I needed and the friendly staff.
They do good work and keep their word. I have had all of my tuning work done with them on several Audis and it has always been top notch.