Ian Huey from best buy geek squad is the best. I just switched from an apple computer to a windows bassed computer/ laptop and was having trouble installing the office program. Ian was very friendly, kind, and able to help me fast. I will definitely recommend him to other people. Thank you Ian, you were a big help.

Very rude, bed customer service. I felt they didnt want to repair my laptop just because I bought it from Costco.

One team came to my house and found that the wall mount for my TV I had ordered wouldnt fit in my room (studs in the wrong place) so they took it back to Best Buy and arranged for a refund. I ordered a floor stand and another team came out and quickly came out, assembled the stand, and set up and tested everything. Both teams did great jobs.

Stopped by there with my laptop which stopped charging after scheduling an appointment online earlier I’m the day. Donovan was very helpful and informative and offered a free screen cleaning. What else can I expect, thanks!

Excellent service from Ian Huey, Duane Edwards and Josh Butler, They services my laptop, resolved issues, provided tips to explore on my own.

So very helpful and patient. Great experience.

Very nice people. Long wait to be seen. Staff told me I needed to return my computer, turns out it was just an update needed.

Needed someone to reroute the internet setup in my home. After 10 minutes of automated call hell I finally got someone, who then said she would put me in the queue for the in-home service department. Automated voice said I would have a 2 minute wait. Hung up after waiting 25 minutes.

Horrible experience trying to speak to someone on the phone. Id rather pay more than to use these guys. Frys is just as bad.

The Geek Squad has gone way above what they had to to help me.