The car wash does underbody wash too, for $11. The car wash is decent, same the gas.

Shell best place for getting gas with the carwash and also clean store just i will let peoples that even it is 24 hours there is a time where clerks changing the shift, it is not a big deal, it is take like 10 minutes, so do not be made if you find the store close, good employees too, i like that place. 5 stars

I was the only person here at 4 AM, but the attendant still waited until his whole 10 minute break was over to tell me the bathroom was broken. Told me to wash my hands with the hose inside the car wash. Only One dispenser had paper towels

Just awkward in so many ways

Contra Costa Blvd sunvally shell.The biggest place to get gas, car wash, vacuum cleaner and foodmart store.

Restroom was out of service.

The customer service is horrible. The employee was very rude. He looked to be in his late 60s, I didnt catch his name but his nationality was Indian. Would rate 2 star but the car was gives it another 🌟 for a 3 star rating

Stopped to get a car wash and asked the guy for $2 quarters to use the vacuum and he said yes if I was getting car wash. Paid for car wash and when he gave me change I Asked for quarters and he said no! Really?! Bad service.

Gas station with perfect service

Normal place.

Horrible customer service during night time.Door says 24 hours open, but the gentleman inside is kind enough to keep the doors locked and do his private business.I had only cash on me and was low on gas. I tried to communicate in all forms, but it appeared he was too busy.

If I could give zero stars I would. How is it possible that everyone that works here has terrible customer service. If the car wash is broken then why would you refuse me a refund? Then I actually watched him sale car washes to people when the machine wasn’t even working, then after the customer realized that he refused them their refund too. Then when I finally got a chance to speak to the manager after the weekend had passed she was rude and called me a liar saying that the other employee didn’t tell me that I could use the car wash code elsewhere. I asked for corporate or the DM over the store and no one has that information. Bogus

Absolute Jerks work here. My wifes Lexus had low air in her tire. She is not native to the US and did not know how to put air in the tire. Instead of telling her how to resolve it or even assist her they just laughed at her. I will NEVER buy gas there again. I am also paying people to protest this store.

Kind staff, bathroom wasnt bad, pretty good for a gas station. Gas is a bit more expensive at this location but what can you do if youre running on empty

It was my third time, after about 30+ washes at this place- this lady, not in her uniform or outfit told me this is your 2nd issueI believe shes philipino or Latino, but after contacting customer care for Shells and unfortunately it was a problem because it was Sunday.She refused to give me the car wash- fine but I had a full card stamped for a free car wash, she voided it.The reason this happened because some time ago, about 4 months prior- she had blamed me for the car wash not giving me a car wash and it happened many times before and to someone that very day that was not me.On that day, when she blamed me, I told her I dont have a lot of time, so I suggested to her that she could either refund me or she could just give me another one.I assume because of my small stature and the fact that I was in a rush and not there to answer her implicating questions that Im at fault- I said forget it, you can keep it.Because I was in a rush.So I left.Then it happens again (remind you I get a car wash every week sometimes twice a week- express washes).Always pumped her for covenience, but never seen this kind of ridiculous behaviour.Lady is old, I say in her late 40s- to 50.

No restrooms, car wash only accepts cash. Didnt expect this from shell. Never again.

Couple different ways to get in and out of the gas station. Very well lit, I went at night

There is a latino old female worker really shoudnt be there. I regularly go there for car wash. You can have a free wash every 6 times. But on the third time, she stamped on my car wash card which on the top of my second stamp. I tried to tell her and she just being ridiculous. She did not even bother to look at the card. I dont even know why she is able to work there like that. I know that people who work in such place usually dont get payed alot. But at least you should be good at what you do. Its not about what you do, its about your attitude that really matters

Most of the employees are very helpful, and very respectful!

The guy working nights is always bitter, never has the station unlocked, and gives you attitude if you want to buy anything because he must actually do his job and go grab the items

The gas price expensive

Car wash is awful here. We pay 8$ just for washing with water and nothing else!

Regular shell gas station with snack options inside

Lots of space.

Car wash on site always works.

The customer serve just sucks

Great service