I needed someone to come the same day because I had a pink spot on my white couch and they made it work to come to my house at 7pm!!! He is still currently at my house cleaning my couch and it’s 9:30pm!! Wow!! What an incredible company! Will DEFINITELY use them again & continue to refer them to people. Got the stain out and went above and beyond!!!
Really happy with our experience. We had a couch cushion that needed to be cleaned and he came and met us within an hour of calling him. Had it done in about 45 minutes. Quick, easy, and efficient. Would recommend and will be calling next time our dog pee’s on our couch haha
Jared did a great job. Was easy to work with and quick to schedule a time. Got all the stains up and made it looking much better. He even offered if a spill happened I could give him a quick call and he’d come clean it up before it settled into the carpet.
Jared O’Brien did an amazing job cleaning our whole house up and down! We had some high traffic areas in the family room/dining area and a bedroom that where very dirty. They are so clean and beautiful. The carpet looks brand new! We are very very pleased!
So happy with the services I received from On the Spot Carpet Cleaners! Jared was great to work with; very polite and professional. He understood that we had a budget to stick to and he was willing to work with us and we are so appreciative of that! We had our carpets cleaned throughout the entire house as well as out sectional and we were able to do all of that for a very reasonable price! Incredibly happy with the results and I will definitely be using this company in the future!
Our dog had chewed up a tube of bright red lipstick all over our new carpet. On the spot came in and had it completely cleaned less than an hour. They did an amazing job and didn’t leave the carpet super wet. Would definitely use these guys again!
I have tried SO many carpet cleaners in the area and Jared was the best we have ever had. He removed spots that others have tried to remove for years and never could. I am not a person that writes reviews but Jared did such a phenomenal job and I have had many disappointing experiences with other companies that had high reviews. He is the very best. Thank you!!!!
Would highly recommend! Fast response, great quality work! Very professional and honest.I called last minute hoping for same day and they did just that despite their booked scheduleDefinitely using again :)
They are always very kind, professional, and do a wonderful job cleaning. Love them and will not go back to anyone else!
They did such a good job. Contacted them Monday afternoon, they came Tuesday morning. Carpets are clean but what impressed me more was how well they cleaned our couches. They did such a good job. Will definitely be using them again and recommend them to anyone looking for affordable, professional cleaning services.
Friendly and professional, Jared was responsive and kept the appointment. He did a thorough job and my condo looks great!! I will definitely be calling him back after the holidays!!
Excellent service. I highly recommend! We were very impressed. Our technician went above and beyond, he was very polite, helpful and did an amazing job.
Super impressed with the service I received! I called last second because my dog peed on our bedroom carpet and without hesitation he came to the rescue! He only charged us for the single room and did a great job! Definitely will be having him come back and do the rest of our carpets another day!
Jared and Jeff came out with just a moment’s notice. My dog had an incredibly disgusting and explosive diarrhea accident on my carpet. And I may have added a little vomit to the mix by accident. I am sorry to share such details but I scraped as much vomitrocious diarrhea up and sprayed and blotted and it was not getting anything done.Jared and Jeff were fast, efficient, professional and super kind. The stain and awful stench are completely gone and I can finally breathe without almost throwing up.I am going to bring them back out to do my entire house. I highly recommend them over any other carpet cleaner!
These guys were awesome. They were friendly, on time, professional, and they were happy to explain everything they were planning on doing before they did it. I would definitely hire them again.
Jared came to our home and cleaned our carpets. We have an old couch that needed a good cleaning. While he was there, I asked if he cleaned couches. He said he does and took some extra time that day to clean ours. It almost looked new, so much better than I thought it would after being cleaned. I felt it was great service for a great price.We have since used another cleaner recommended by a friend. I dont know if it was just their equipment, but I was not nearly as impressed with how clean things were when they finished. Next time I will just schedule with on the spot.
Jared and Jeff are the best! They left my carpets looking better than when we bought the house. Would highly recommend them to anyone! Thank you jared and Jeff!
Amazing service! My carpets look great! Cant thank these guys enough for their hard work!
I had these guys come out and clean my couch after one of our kids threw up on it. I was panicking because I needed someone to come out ASAP! These guys came out the next day, and did an AMAZING job!! I will definitely be using them again in the future! My couch looks brand new!
They were so accommodating, kind and professional. I will use them again and again no question. They went above and beyond to clean my carpets.
Very professional and friendly, happy with the service. I will definitely use this company again.
These guys are amazing!! I will never use anyone else.
On The Spot did EXACTLY what we needed; carpet cleaning and pet stain removal. They are fair, honest, hard working, and professional. They guarantee their work and have competitive and reasonable prices. Will use them again.
I just love this Company and Jared is very professional and friendly they do an excellent Job and guarantee their work I would recommend on the spot carpet cleaning for your cleaning needs
I had to get my carpet cleaned for leaving a rental and they worked around my schedule and did a really good job in a timely manner.
Super impressed with On The Spot Carpet Cleaners! They were prompt, very thorough and did an awesome job. I will definitely use them again. They went above and beyond! They even wiped down the wood on the sides of my stairs. Very impressed! 5 + stars!
I was really impressed with these guys! They were so nice and professional! They had great prices and worked with me to get the best deal! And my carpets look and smell wonderful again! I am recommending them to everyone!! ⭐️⭐️⭐️⭐️⭐️
I cant speak to the actual services this company offers because I scheduled an appointment with Jared for cleaning the carpet in one of my rooms and no one ever showed up. I called, left voicemails, and texted him. I wasted an entire day waiting for someone to show up. Then FINALLY at the end of the day he texted back and said he had something come up and could come the following Monday. I asked what time and I never got a response back. Extremely frustrating.
We have used them several years now for over 200 beds at our complex. They are amazing! Organized, on time, and go ABOVE AND BEYOND!
These guys do a great job! They showed up and got right to the carpet. Could have easily charged me for a full pet treatment, but were very honest and said I really didn’t need it, saving me some money! They also left me with a little spray in case my dog makes any future marks. Would recommend working with these guys to my mother!
I would definitely recommend getting carpets cleaned by these guys! They were able to get here quickly, they did an awesome job, even going above and beyond to do a little more area for me. Will definitely be going through them again! 🙌🏼
My husband had an injury that left a significant amount of blood in the carpet. They made time for us immediately and arrived within an hour to pre-soak the affected areas of the carpet with the appropriate chemicals to insure no permanent damage. We were so impressed by their promptness and professionalism that we had them come back to shampoo all the carpets in our house.Great company. 5/5 would recommend!
My superheros!!! I had a pet emergency all over my house and needed someone to come the same day. On The Spot Carpet Cleaners was more than willing to fit me into their schedule and get my carpet emergency taken care of. They were efficient, professional and affordable. They left me with some pet cleaner for if anything else happens in the future. I highly recommend On The Spot Carpet Cleaners!
Good communication with customer, carpets were very clean.
On the Spot Carpet Cleaning is amazing! Brian and Jared are so friendly and personable. They’re awesome to work with. They were so efficient! My carpets look amazing and my house smells so good! I’ll definitely use them again and recommend them to anyone and everyone for carpet cleaning needs!
Honestly I cant rate on their cleaning service because we never even got that far! I can rate on customer services which was completely lacking. I called to check out rates and availability, so far so good! They told me the prize and time, I told them I was going to check with my mom and call to confirm! I called back No answer, left a voicemail never got called back. I literally called them about 10 times and left at least 3 voicemails and nothing. So like I said cant rate the work just the customer service.
Back in the day you could count on quality work.Giving a man your word, shaking his hand, or a head nod meant something.I worked with Bill. After we discussed what needed to be done, I decided to do business with them on the merit of Bills word. I was given someones word today. There was a small miscommunication resulting in a small complication. What I received was nothing less than amazing. I worked with Brian! This man showed me today that integrity is not lost on all people. I am an expert in Customer Service, working in the industry for over 20 years. Bill provided today a measure of service that I have not seen in over a decade. Not to mention, the absolute attention to detail, professionalism, and work ethic when he came over. I will only do business with this company moving forward. I place a LARGE value on the word of a person. I now have a perfect example of integrity and work ethic to share with my grandchildren.
Great service, carpets are looking and smelling wonderful again. I appreciated that they came out so quickly, were on time, had frequent communication, and were very pleasant to be around while they were cleaning everything.
Really Positive experience. I would use them again.
My white linen sofa ended up with blue dye on it from jeans. The came out and cleaned the pillows(around 5:00) they looked clean. My lighting was bad and shadows were cast on the sofa. In the morning the blue dye still showed. They came back out to clean it and it wasn’t come out. They took the pillow as and cleaned them at their location and delivered them back to me clean. This company went way above and beyond what they needed to do. Absolutely the only company I will ever use. They were professional and kind.
Needed my carpet cleaned ASAP. They were able to come take care of everything I needed quickly. Throughout the process they communicated everything with me that needed to be done and their recommendations. Highly recommend them.
We were extremely pleased with the job that, On The Spot carpet cleaners, did cleaning our carpets. We needed to get someone to do them quickly and Jarad worked us in, even though he had a full schedule. Jarad was kind and professional. He didnt add on extra products for more money after he got here. The price he quoted us was what we paid, and it was very reasonable. He answered all of our questions and took the time needed to make our carpets look great. Approximately a week later we had friends over and one of them asked us if we had put in new carpets.We were very happy with the results and would recommend Jarad from On The Spot carpet cleaners to anyone looking to have their carpets cleaned!
Scheduling was a breeze and they very quickly were able to clean the carpets and stairs of my home in under an hour.
Excellent customer service. Jared promptly responded to my call and was able to come by sooner than i expected. Our carpet looks amazing! Very thorough and well done job, i would definitely refer them to anyone who needs a carpet cleaning- specifically friends with Pets. Will definitely use them to sharpen up the house before our baby comes in December ;)
I am the owner of this company and would like to comment on these negative reviews . First of all customer satisfaction is my # 1 goal and I guarantee all of my work and tell every client to call me is any stains or smell WICK after they dry and we come fix them at no charge even if we have to come back several times . But no one called . As for Rosa I personally do not remember talking to her but I have no voicemails or missed calls from them and if I did it was because I was out of town and she spoke with someone else . No matter the situation we we did have to reschedule Jihan do to an unexpected overwhelming week to a time that worked for her 6:30. We arrived a little after 7 but that’s why we have 2 hr windows and if we are running late there is always a reason and full communication My guys cleaned the carpets they looked great and the next day had wicking which is very common on dirty carpets. She called I told her I would get out to fix it ASAP to do a touch up and she seem happy with it . Stuff happens sometimes but I always give a 100% to satisfy my customers so these reviews are unnecessary and are offensive . Stuff happens we get set backs but I always fallow through to the best of our ability . I don’t have this many good reviews cause we are unprofessional, do bad work, I personally don’t leave the house till your 100% satisfied and if my guys aren’t living to that standard please let me know don’t try and make my company look bad . Unless it’s deserved. Thank you for all of the positive reviews to the other 168 reviewers .
They were very responsive and made it very easy for me. He was very affordable and did a great job on my old carpets. Highly recommended.
Service was great and didnt take long to get my tiles cleaned and it really made a big difference. They are also very accommodating to your schedule. He had to cancel my original appointment and rescheduled,but made up for it in giving me a discount! Seriously great job, and good price!
Duke was very attentive and thorough with the pet stains we needed spot cleaned, and they gave us a great deal. We would definitely use them again!
GREAT transaction. Jared quoted a great price. He showed up on time and got the job done on time. He even went above and beyond with where he cleaned. Very happy with the service. My home smells great and I know the carpets are clean. Looking forward to using One The Spot in the future! THANKS!
THE BEST! So friendly & very thorough with their cleaning. I feel confident in their skills & am so glad we chose them for the job. Will definitely be using them again next time. Thanks guys!
These guys were great! They came a little early- I didnt have to wait around AT ALL. They were quick and efficient and my carpets look brand new again! They were price super reasonable and we will call them again!
On the spot did such a great job. I needed a cleaner yesterday and they were able to find time to fit me in and then did a great job. They were on time, finished in a timely manner and were very professional. Fair pricing and even were kind enough to help me move a cabinet. Thanks! We would use them again.
Great customer service. Would highly recommend. We were able to get them to come the same day we called. They spent extra time getting the red spots out of our carpet and making sure we were happy.
Really happy with the results! He cleaned 4 bedrooms, a hallway, stairs, and spot cleaned the family room. The stains all came out - some had been there a while. The carpet looks great! Very affordable too!
Jared and his crew did an amazing job on our carpet and our sectional. We have a cream colored couch that is at least 10 years old and it looks new again. Our carpets were a mess with years of dirt and pet accidents. Not only does the carpet look great but everything smells great too!!!! I would definitely recommend On the Spot to everyone!
Jared was awesome, he was on time and professional. He walked through our home and discussed various cleaning options and prices with me. He cleaned our carpets, tile, and 2 recliners which all look like new again. He even took the time to remove a stain he noticed on another piece of furniture, and cleaned a couple bedroom entryways free of charge. Pricing was more than fair with no hidden fees. Would definitely recommend, and will use again.
Excellency company! Duke was friendly and professional. He cleaned all of our carpets and furniture and they both look amazing! I highly recommend them Im very pleased.
Our living room carpet looks a few shades lighter now. We had a lot of stains (3 kids and a puppy plus old carpets...)and now they are gone. Jacob and his assistant were very courteous. We will call them again down the road.
Had an explosion of BLACK acrylic paint and On The Spot got it out completely. I called them in the late afternoon and they were able to make it out the next day. Great communication and excellent results. Jared was very professional and gave me a fair price. He saved my security deposit and I couldn’t be happier with the service. 11/10 would recommend and I wouldn’t hesistate to use them again if anything else comes up!
We chose this company because of the good reviews we had read. After we scheduled them, we learned that the owner, Jared, had broken his leg the week before. We were concerned that his technician might not give the same level of service we had read about. However, we were happy to see that Jared came with his technician to oversee the project and to help in whatever ways he could. Both of them worked hard and did an excellent job on our carpet. In some cases, we did not have them clean full rooms but just entry ways, and Jared worked with us on the price because he was anxious that we be pleased not only with the quality of work but also with the price. Jared is determined to grow his business, and hat is evident in the level of service he provides.
Jared was great. His company is very trustworthy and they did a great job with our carpet. His prices are very reasonable and I was amazed at the detail on his job, his expertise and promptness.He even went far and beyond and did extra work cleaning more areas as a bonus that I (just being curious) asked if they also work on. Will recommend him to everyone!!! Will be calling him again.
These guys are easily the best of the four different carpet cleaning services that we have used in Utah Valley. Their attention to detail is fantastic, and they even did a few extra little things for no additional charge.
I was on a tight schedule, and Jared fit me in at the end of a long day. He spent a really long time on my sectional, which has been home to six kids and three dogs. Got a couple of spots out of my carpets, and helped everything smell fresh. He even left a powerful fan for us to use on the sectional to help it finish drying.One month follow up: The carpet hasnt held up as well as with other cleaners. Im not sure whether shampoo residue was left or whether some areas werent cleaned deeply, but high-traffic areas look worse than before they were cleaned.
Jared was great! He was able to fit me in the same day that I called. He cleaned the carpet and seats in a car getting ready to sell, I must say I havent seen my car this clean since the day I first bought it! I would absolutely recommend Jared.
Jared did a great job! He was very thourough and priced SO fairly! We will definitely use him again next time we need our carpets cleaned! EDIT: We just used On the Spot for the second time and they are incredible! They showed up when then said they would and even came back to re-clean a hard stained area for free! We will always be using them for our carpet cleaning needs!
These guys are great! Wonderful people and super friend! Fast and efficient! Pricing is reasonable and they did a fantastic job! My couches were covered with cat fur and they look as good as new after the cleaning! I will definitely be calling them again
On The Spot Carpet Cleaners did such a fabulous job cleaning our rental carpets! We were really impressed on how quickly they were able to schedule us in. It literally took less than a day. We will definitely use their services again. The price was reasonable as well!
I truly cannot recommend On the Spot Carpet Cleaners enough. I have never had another carpet cleaner spend as much time and pay as much attention to detail as Jared did. His prices are phenomenal and the value he delivers is incredible. Its refreshing to find a carpet service provider you can really trust and rely on. We will use On the Spot Carpet Cleaners again and again because I can never forsee a need to have to try and find better service anywhere else. This company should be the standard in excellence.
We had several rugs cleaned by On The Spot. They did an awesome job, and the price was honestly amazing! I had called several companies asking about cleaning my large wool rug and the bids were outrageous. So happy I found On The Spot because they did it for almost a quarter of the price, and the quality was Equal to the other companies weve had come. They even through in our play room for free. Definitely will be calling them again and recommending them to anyone looking for carpet cleaning!
Jared was great to work with! On time, hard working, and went over and above my expectations! I appreciated his desire to be thorough and fairly priced. I will definitely use him again!
Jared was super professional and great at returning texts to communicate with me! We had a couple of issues do to animal urine, but he came back TWICE to fix the problem! We love that he guarantees all his services and doesn’t make you feel bad if you aren’t super satisfied- he is definitely committed to his great service.
I called in and they were able to get me in in a few hours. Duke did an amazing job. My carpets look and smell amazing.
Really great experience! Had a large area of carpeting that dogs thought they owned. Jared and team went the extra mile to clean it, pull it up from the pad, and add additional protectant. Great service, honest and friendly, and they really know their stuff. Customer for life!
I cannot speak highly enough of Jared, or of the quality of work performed in my home. I am so happy we chose On the Spot he arrived on time, an very courteous, thorough and friendly. I feel so comfortable with my 7month old baby crawling around on the carpets now!!!I would HIGHLY recommend them to anyone. I will be using them again.
The man that came to my house to clean the carpets was so helpful. He was very knowledgeable and super nice. He knew exactly what I needed to treat my carpets but the best part was the price. It was cheaper than the other places I had called. I have already referred my mother and my brother. But I would recommend On the Spot carpet cleaners to everyone I know!
My carpets look so good. They really took the extra time to make sure they got everything! I am very happy with my service.
Wonderful job with our carpets! The employee, Duke, was quick, thorough and professional! We are very happy with the service and our carpets look great!
The crew came way after normal hours to get my carpets done and ready so I could move into my new home. The scheduling was tight and during their busiest time of the year and Jared and the guys made it happen anyway. The carpet and tile look amazing! VERY satisfied customer.
I’ve tried three carpet cleaning companies over the years. “On-the-spot is the best job I’ve ever had done to my carpets in 17 years. Highly recommend him. Jack
These guys were quick to answer the phone and offer assistance. I had a few questions about trying to get some pet odors out of the carpet. Jared assured me they can usually get them out the first time around and if the odors came back they would go over it a second time. They also arrived on time which is a big deal to me. Like most people I cant take off work for a possible 4 hour window like some contractors tend to state. Jared knocked the work in about 2 hours, brought life back into the carpet, and eliminated the pet urine accident areas. Well done to you and your crew Jared. Thank you.
Jared and crew did a fabulous job! Very thorough and professional. Will definitely use them again!!
This was my first time with this company. Jared worked with my schedule and budget very well. I have light brown carpet with high traffic areas spots, and he worked on those areas so much that I can’t even tell where the black spots use to be. He even did over and beyond the work for the affordable price he quoted me. I will definitely be using this company again because he has a very high standard.
These guys are amazing! I had an emergency on a Saturday evening (gallon of milk spontaneously burst in my brand new van), and they came out right away and rescued me! Fantastic service! Will definitely use them again in future! Funny and professional!
Jared is awesome. Excellent service, came the same day. Got up a mixture of cat pee and red wine. Both areas look as good as new. Highly recommended. Happy to have a new go-to resource for carpet maintenance.
This company did a fabulous job cleaning my carpet! Anyone can clean a carpet but they went the extra mile to make sure it was exceptionally clean, smelled good and that I was happy with the way it looked. Thanks for a job well done!
Jared was fabulous! He was easy to reach & offered competitive pricing for really excellent work. I would absolutely recommend him & On The Spot Carpet Cleaners to anyone looking for detailed work from someone who really cares. Thanks Jared!
I just had my carpets cleaned and Jared went the extra mile to achieve everything we needed! I’m definitely pleased and completely satisfied. All I can say is thank you!
They did an excellent job and were very professional. Almost lost a nice white rug and now it looks almost good as new. Highly recommended.
So so happy with how my carpets turned out! They fit me in quickly and stayed as long as they needed to get the job done. I’m so impressed with the work they did! I will definitely be a regular and pass their info to my friends!
I love this place! They aren’t in it for the money. They genuinely want to help. Go here first. Best deal and best service.
Called to have to them do a move out clean the next day and they were here. Called other companys and they werent able to do it. Plus they got out the slime out of the carpet. Best experience yet! Definitely suggest using them.
The guys did an awesome job on my car interior. Looks like new and the deodorizer smells amazing!
We just moved into our new house and the carpets were filthy and stained! Jared came within a few hours. He did a great job and was friendly and professional. Now we can move in without feeling grossed out. Thank you so much!
I highly recommend this company. I had them do my couches that had been uncovered in storage and they did an amazing job. They were so accommodating to my schedule and very professional. Give them a try, I know you will be impressed.
Jared did a great job! He was friendly, quick, and the carpet looks and smells great! They were super fast to respond and came within an hour or two!
They did a wonderful job cleaning my king size mattress. Very nice guys to work with. Will be using them again.
My dog had an accident on our brand new carpet. Jared was able to come out within the hour to spot clean for me. He was quick, courteous and the stain and smell are gone. I couldnt be happier.
On the Spot did an excellent job of cleaning the carpets in my home. Great price, wonderful customer service, very professional and fast! They even went above and beyond what I paid for and did an extra area in my home. I would highly recommend this company!!
Had a great experience! We had a sectional sofa, carpets as well as tiles cleaned in our home. They were very professional, did a great job, and did it for the price that was originally quoted. I would definitely recommend them and use them again.