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KAS CLEANING SERVICE
1201 E Parker Rd suite 210, Plano, TX 75074, United States
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KAS CLEANING SERVICE

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La
Review №1

I’ve been using KAS for several years now. They are very dependable and do a good job cleaning my home. The ladies are very nice and are careful with my possessions. I would definitely recommend KAS.

Ki
Review №2

These ladies did an amazing job! Courteous and considerate! Hard working! My house smells and looks amazing. They paid get attention to detail. I’ll definitely be using them again! I highly recommend

Ry
Review №3

I would give them zero stars if it were possible.I called on Wednesday (9-29-21) to schedule for them to come out to clean my apartment on Monday (10-4-21) and the lady who answered the phone was really nice and answered all my questions. At the end she told me should would need me to confirm the quote they sent to my email, and I told her that I could do that, but if they need to contact me, I dont regularly check my emails so they would need to call or text me. She said that was not a problem and even sent the quote link over text.On Sunday (10-3-21) I got a text that read Good Morning, Reminder we have your cleaning for tomorrow 10-4-21 in the afternoon between 2:30-3pm. A generic message that I figured was automated. I didnt reply but I was excited and expected to see them then.Today (10-4-21) 3:30pm rolls around and I figured they were just a bit late but thought it was weird that they didnt call or text to let me know. Then 4pm comes around and I am calling the main number to see where they are at. 4:30, still no one, and I try calling again.Finally I decide to try texting the reminder number back asking if they were still coming but not expecting a response because, like I said, I thought it was automated. They respond right away to tell me they had canceled(!!!) my appointment the day before because they didnt receive any confirmation and sent 2 emails and didnt receive any confirmation.I told them that 1. I had confirmed my quote the same day I booked and no one told me I would need to confirm anything else. 2. I had told them previously that email was not the way to reach me, calling or texting was. 3. I had immediately went to check my emails, and had nothing from them. 4. No where during any of this process did anyone tell me that if the appointment wasnt confirmed then they would just cancel.They told me that they had sent a text yesterday with a reminder and didnt get a response. So I told them that I received the text but didnt think it needed an answer because it seemed like it was an automated text, AND it didnt say anything about needing to confirm the appointment or it would be canceled otherwise I would have responded.I think it is /extremely/ unprofessional to apparently have a policy where unconfirmed appointments are canceled without letting your clients know about that policy. At no point was I told verbally that this would happen, nor in the single reminder text did it say please confirm or the appointment will be considered canceled. No one even texted or called me (my preferred contact methods, that they confirmed was okay) to let me know that the appointment was canceled. They just never showed up and no one answered the phones when I was calling to check if they were coming.

Er
Review №4

The cleaners do a great job. It took less than 2 hours done 3 cleaners to clean a 2800 square ft home. However, it also took me 2 months to get another appointment scheduled. The scheduling communication could be a lot better.

Me
Review №5

We have used KAS cleaning services for 11 years. They always do a great job…guaranteed! We have also used their window cleaning service and we were very pleased. KAS is the absolute best cleaning service available.

He
Review №6

KAS is awesome! I’ve used them for years and so has my mother in law. They did a *perfect* job on a move out, and I have since then used them for cleaning 100% of the time! Always impressed! Great prices and great service

Re
Review №7

I have been using KAS Cleaning for about a year now and they do an excellent job every time. I recently had to move because our house flooded and I was so glad that I could get them to come clean at the new place as well! They are always on time! :)

Wh
Review №8

I had construction done inside my house after the freeze for 3 months. Kas Cleaning showed up with a Cleaning Team and cleaned my house from top to bottom. After they were finished, 8 hours and cleaning team of 5 including one of the owners, you would have never known my house was a disaster! Thank you Kas Cleaning Great Job!John S Plano TX

Je
Review №9

We used KAS several times and they have done a superb job each time! They are thorough and the house is always move in ready each time. I would highly recommend them!

Ma
Review №10

I highly recommend (KAS Cleaning) hiring them for their excellent service! The cleaning crew was early, efficient, and very pleasant. 😄 They scheduled me right away and the communication was superb from start to finish. Wonderful work! I will definitely be hiring them again. Thank you!!!

Co
Review №11

KAS was able to get me scheduled in last minute and was very kind and courteous through out the whole process which was nice especially going through a move. They showed up on time and wasted no time. The thoroughness in the cleaning they did to my apartment was unbelievable. It was cleaner than when I moved it originally. I’m still amazed on the job they did and 100% would and will recommend!

Sa
Review №12

This company is reliable. KAS CLEANING was professional and helpful the moment I called. They were able to a team out the next morning. The cleaning crew did a wonderful job making the house look like a new.Thank you so much! I would highly recommended KAS to anyone!

Kr
Review №13

I have used KAS for my monthly cleaning for about 6 months now! I love them so much I am moving to every other week cleaning!

Da
Review №14

I really recommend this company for your house cleaning. The ladies did a great job in my house, they were very detailed, removed stains from my bathroom that I didn’t think would come off, the house looked and smelled so clean after. I will definitely keep using your services KAS Cleaning, thank you for such wonderful job your ladies did.

ma
Review №15

KAS Cleaning is a professional, efficient, and reliable service with great customer service! We hired them for a deep clean and they showed up on time and ready to work! Everything was done thoroughly and we were more than satisfied. I recommend KAS Cleaning!

He
Review №16

Ladies came in and got to work right away. Staff was wonderful and very professional and efficient. They even made our bed which we didnt expect. We had never had anyone clean our home before and now we dont see how lived without it. My wife and I have limited mobility and it was a difficult decision to have someone clean our home. We will be long time customers.

Sa
Review №17

My daughter recommended this company to me and I have to be honest I was skeptical at first due to covid, but these ladies blew my mind by how professional they were. They showed up at my doorstep, gloves masks, shoe covers the whole 9 yards ready to come in and get to work . The young lady organized her team and started right away . There were only 2 of them but I was told it is because they want to limit the amount of people in the home. I completely understood as I am high risk and really appreciate the care they have for their customers. Thank you ladies for leaving my home smelling and looking wonderful .

St
Review №18

I have used KAS cleaning for my weekly cleanings for over 15 years. Alicy and her team are professional and do an amazing job. I have also used KAS for annual deep cleans and sincerely appreciate their attention to detail and care they demonstrate when in my home. I highly recommend this company.

Ka
Review №19

The staff was on time very professional and good presentation they work very carefully on every detail on the rooms they need to be cleaned . The group seem organized when they got to my house they were ready to clean not much explaining was done. And before they left they make sure I wa with the job done I will definitely used them again.

Ja
Review №20

I have never been one to post reviews but These ladies are hands down the best in town. They genuinely care about you, your home and their quality of work. I will for sure keep recommending them to everyone I know.

Ca
Review №21

Ive used KAS Cleaning for over 12 years and always enjoy having Maria and Lupita come to clean! They are excellent, always do a great job. Highly recommend!

Ph
Review №22

We have used KAS Cleaning for 9 years. We are extremely happy with the service they provide for our home. Monica and Julie have been on the team we have had for a while and they are so kind and thoughtful. Highly recommend ❤️

Ka
Review №23

I have used this company many times. I have always been delighted in the results. They have high standards of cleanliness and it shows with every cleaning. I highly recommend this company.

J
Review №24

I Hired this company for a move out clean. The 3 ladies that came out were friendly and did a great job. Even did extra things that weren’t even asked to be done! They went over and beyond asked.We were very pleased with the job.The customer service is top notch- from the office, to the cleaning staff, to the owner. I highly recommend them!Thanks againAndrew

Ba
Review №25

Ana is fabulous! She’s friendly, thorough, skilled great pride in her work. I’ve recommended KAS CLEANING to friends in the past and will continue to do so. Than you Alicy and KAS CLEANING for making my family’s life better!

Ar
Review №26

They did such a great and thorough job cleaning my house! Friendly and professional, and they get the job done in a timely manner! Definitely recommend!

Wi
Review №27

They are the best, organized,professional, honest cleaning company in the area, i would highly recommend to give them a call i promise you wont regret it!!they deliver everything you ask to be done and they always always make sure that youre satisfied!!

Na
Review №28

Very responsive. Consistently excellent and friendly service. A personal touch, yet very professional.

Mi
Review №29

We used KAS. We had to stop using them because if so many things being damaged.They dented our refrigerator. They fixed it and replaced the door with their insurance.Then I noticed there were scratches on our new kitchens if stove. Then I noticed scratches in the new stainless sink from the sponges they were using. The last draw was when one of Alisa’s workers broke a wedding gift. I kept not saying anything. She did replace the item with a new one. It was just one thing after another and even though she is a good business woman and replaces damaged things, She needs to train the ladies on what they need to be using on high end kitchen appliances. Not just say I am sorry and fix it. Also, when you have people in your house, someone needs to be able to communicate with you. It does no good if I can’t communicate to someone, hey don’t use this I need for you to use this sponge if they don’t speak English. KAS is not cheap and I found it to be easier to clean my own house because things didn’t get broke or damage. Some things are not replaceable. Like wedding dried flowers on your bouquet.

Ti
Review №30

Love my KAS crew 5 ladies, they do a fantastic job for years now and I depend on them!

La
Review №31

I am very pleased with this cleaning service; I started with them more than a year ago. Good, professional quality, and flexible in rescheduling the cleaning dates. Two thumbs up!

Ad
Review №32

Affordable and reliable! Alicy does a great job listening to customers and scheduling cleaning to fit your needs. Every time the cleaning crew came to my house, they were efficient and respectful… but the best part was to have a clean house for my family and pets!

At
Review №33

I used the the moving in/out service. They did an amazing job! they cleaned every detail and the good part is they work on weekends if you ask and theyre price is reasonable. you get more than you pay! I highly recommend this company and I will work with them in the future.

Ka
Review №34

We had issues with one crew and a bit of an issue getting on a regular schedule, but now that was resolved and we have the same crew come on a weekly basis and they are fantastic! I dont have enough good things to say about them; everything from ceiling to floor gets cleaned, they are very thorough and careful with fragile/important belongings and electronics.Highly recommend!!

Av
Review №35

KAS CLEANING has been cleaning my apartment for several months now and and I honestly couldnt be any happier! Team #7 does a great Job every time.Everyone at this company has been so wonderful and nice to speak with. Something that I LOVE! They take feedback very graciously. I highly recommend this company, call Alicy she is fantastic and will get you set up.(They have great referral incentives as well!!)

YA
Review №36

I hired them to clean my apartment, from the first moment I made the call, the person who answer the phone was very friendly and professional, they give me a quote for my one bedroom apartment, since they have a special for apartments right now I got a great price and a great service, the cleaning crew was amazing they did a very detail job I was impress when I walk in, I highly recommend kas cleaning service.

Br
Review №37

Excellent Service, Prompt/On Time, Great Rates. Been using them for over 7 years now to clean our house and they are very detailed and thorough at what they do. Dont bother with the other maid services, KAS Cleaning will treat you right at a reasonable price.

Sh
Review №38

KAS has been cleaning my home for over 15 years. I love coming home after the crew has gone, the house is immaculate and smells so clean!!!

Ly
Review №39

Excellent service! These ladies are awesome! I cant afford regular cleaning but they treat me like a special customer whenever I do request service. Alicy is EXTREMELY gracious & accommodating, communicates via email since this works best for me, and ALWAYS comes through even on short notice. I cant say enough positive things about this company.

St
Review №40

Amazing service and attention to detail. Best cleaning service in the Metroplex.

Mo
Review №41

I have been looking for a cleaning service for a couple of weeks. The last time I looked, I set up a time and weekly schedule with another company. They didnt show up for the first cleaning. They didnt even show up for the second. Needless to say, I was disheartened. I called KAS today, told them what I needed and that I was having guests next week and really needed a clean and they set me up within minutes. Zero hassle. From the reviews Ive read, I think I can expect good things.

Sh
Review №42

Ive been using them for 10 years. Very thorough, fast, and professional. I highly recommend them!

KA
Review №43

The work they do at our office is always good, we love to let KAS CLEANING clean our office.

Mi
Review №44

Let me start by saying I typically do not write reviews, and when I do I have to feel passionate about it. I’ve utilized two cleaning companies in the past and both times were a nightmare. I began looking for another cleaning company and based on the reviews I contacted KAS Cleaning Services. Right from the beginning I was impressed, the scheduling was smooth – I received multiple reminders about my upcoming cleaning and what to expect, as well as very simple payment methods. A crew of three ladies arrived promptly, they were polite, professional and wasted NO time getting to work. Everyone on the team knew exactly what to do – I was AMAZED at how proficient there were.I had a deep cleaning completed and was extremely happy with the results, nothing was over looked! Without a doubt they now have a long term customer in me and I’ll refer anyone who will listen. If you’re looking for a fantastic cleaning organization – LOOK NO FURTHER you will not be disappointed!

Kr
Review №45

Excellent service!!!

wi
Review №46

I moved back to Dallas Tx about almost 6 months ago, I was looking for a good reputable cleaning service that would work inside the loop. I called KAS Cleaning services and scheduled my first cleaning before Christmas and the ladies did a fabulous job. I now have my house cleaned every 2 weeks. The same ladies clean my home each visit which I like since I have a dog who are now familiar with the ladies when they do come. Their customer service has always been extremely responsive, friendly and easy to deal with. I thought that was a definite plus to continuing business from this company. I setup payment for the service with my credit card. There was a recent hack into my credit card and I had to close my current card and have a new one sent to me. ALICY called inquiring about my card not working and I explained the situation, they told me not to worry and just give them a call when I got my new card in the mail to update my credit card information. I thought that was incredibly reasonable and I really appreciated their willingness to work with me. Thank you.

j
Review №47

Just upped their pricing by over 25 %Very inconsistent to your needs, teams does an ok job, They run hot and cold, repeated skipping on various item s, point out they did but then fall back in a few visits

Pa
Review №48

Great service

Si
Review №49

Very unprofessional they came for 2 bedrooms apartment deep cleaning nothing was cleaned I payed 155 for nothing the floor was dirty the tubs to the cabinet has dead bugs, the carpet was ful of small rocks and screws they never vacuum very umprofessional I dont recommend this company to any clean person

Al
Review №50

They cleaned my home for the first time this week and did a terrific job. Will def use their services in the future.

Information
61 Photos
50 Comments
4.6 Rating
  • Address:1201 E Parker Rd suite 210, Plano, TX 75074, United States
  • Site:https://kascleaning.com/
  • Phone:+1 972-423-7574
Categories
  • Gutter cleaning service
  • House cleaning service
  • Janitorial service
  • Window cleaning service
Working hours
  • Monday:8:30am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30am–5pm
  • Friday:8:30am–5pm
  • Saturday:8:30am–5pm
  • Sunday:8:30am–5pm
From the business
  • Identifies as women-led:Yes
Service options
  • Online estimates:Yes
  • On-site services:Yes
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