I work home health and brought home these pesky critters. After much research on the most efficient way to get rid of them, I found IBBA online and requested more info, the very next morning I was called and an appt was set up. My initial consult with Mike really sealed the deal. He was very knowledgeable of their work and was able to explain what would happen every step of the way, while giving tips and tricks to ensure proper and complete extermination. After my appt was scheduled, Greg came out to do the extermination and was extremely professional and kind. Its been almost a week and Ive seen no sign of them. They are worth the price and with the 60 day guarantee, you cant beat it. I am so glad to be rid of these bugs and claiming my house back. I will be signing up for their preventative program as well to ensure it doesnt happen again. Highly recommend this company!