My therapist is the absolute best and I always look forward to our sessions. They employ great counselors! The facility in Plainfield, is beautiful, clean, and comforting.
Listened to my issues and had great follow up
I’ve only been a patient with Cindy Edwards for 4 months and so far so good. -4/19/22 Update - Cindy Edwards has been the best doctor I’ve had in a lifetime. Highly recommended.
My first session was really nice and I felt very safe and comfortable with my therapist
I was able to easily schedule an appointment and the therapist is very helpful.
Highly recommend Connie! Shes been extremely helpful for me.
Connie is fantastic!
Edgewood Clinical services offers a variety of services for clients of all ages - psychiatric evaluation, psychological testing, individual, marital, family, and group counseling, as well as opportunities for earning continuing education credits. Edgewood is home to many skilled and experienced clinical professionals, all who have distinct therapeutic styles and a passion for their craft.
Great place to get services at. They have everything you need at this place.
After my initial visit with Dr. McNally, I was very excited and hopeful for a change. I was hoping he could prescribe me something as well as recommend a therapist. He claimed that we would first run a $300 liver enzyme test to see how my liver breaks down which drugs, so as to know where to start in prescribing them. This is where my issue arose.I was told, in very plain English more than once, that what would occur next after having my mouth swabbed was that I would receive a phone call with the results in *about* a week.This week stretched out into multiple weeks which stretched out into *over* a month. In this time, I am sitting, suffering, waiting for the results of this so that I can get started on treatment. The phone call never came. Over a month went by and I had to call them to inquire about where the results were, or the phone call that was supposed to follow regarding what to do next. I was told over the phone by Trish that the doctor had my results and he would go over them with me during my next meeting.Very confused, I said okay and scheduled the SOONEST possible appointment. By this point, school has started up again and I am nervous to change anything in my brain.A week later, my mother wrote an email, begging them for help as I was suffering greatly. She received a reply from Trish stating that she got me in as early as she could. I was still very confused about the lack of phone call. When I checked with my insurance company to see if they had been billed, I see that they had been billed!! $6,000!!!So I kept my cool and went into the appointment with Dr. McNally, expressed my concern that I was being blown off as well as my concern over the price of the test, which I was NOT told would be 6 grand.Dr. McNally claimed that he had no clue it was 6 grand, and also told me that I should have some accountability rather than blaming them. He also tried to misrepresent what I had told him in the prior meeting, claiming that I “didn’t want to go to therapy.” This is insane, considering it’s the reason I came to him in the first place. He said I should have been doing therapy this whole month. How could I have when I was waiting on these test results and a therapist recommendation from HIM?!? But the comment that I should be the one to have some accountability regarding attaining my test results and getting into therapy on my own really upset me.First of all, this statement is not only *obviously* ridiculous, but it’s also manipulative and malicious, and for these to be done BY a mental health doctor who is aware of the consequence of treating people this way is unbelievable.When I brought up concerns about the competence of the scheduling (I’m not the only one on yelp who has stated this), he literally laughed in my face, told me I should be accountable rather than blaming them, and kicked me out of his office!I am genuinely confused as to what I should be accountable for? When I didn’t receive the phone call, I sent emails, called myself, and tried very hard to get the results of the test and get in. I was told they would call me a week after I took the test. They did NOT. I am unsure how anything beyond this point is my fault.Don’t go see this man for help. Do your research.Plenty of doctors want to help people. These people only want your dollars, and they aren’t nice people if they will attempt to gaslight and manipulate a person who already has anxiety and depression. Get real help!!! It doesn’t have to be this way!!A real doctor would now consult with Trish, realize THEY WERE IN THE WRONG NOT I, and call to apologize. I am aware that this will never happen, but that’s because rather than being objective and understanding the issue, they are concerned with painting themselves as innocent and shifting the blame! Now let’s see how long it takes me to get this story out.Good luck guys.On yelp I posted a review of Edgewood from Glassdoor by an anonymous employee. Go check it out, as it won’t let me post it here.
Edgewood has a caring team of professionals (Therapists, psychologists and psychiatrists) that are willing to go the extra mile to take care of their clients, staff, and community. Thanks Edgewood!