We used Plainfield Party last week. We rented a tent, table and chairs. The place was great. The crew that came to set up was phenomenal. They were prompt, polite, and very concerned that the tent was exactly where I wanted it. I cant say enough nice things. The office staff is very helpful and easy to work with. They will help you decide what your needs are. Give it a try for your next party.
So far so good! They were great on the phone, set me up with no hassle for the whole weekend, didnt charge by the day. Quick and easy!Ok, I returned the tables after the weekend. Great experience. Easy to work with reasonable prices, two big thumbs up.
I have been renting from here for years. It has always a great experience. They are reasonable and give you the weekend. This really helps with set up and tear down. They have the best staff. Very courteous and so willing to help. They go above and beyond. I won’t rent from anywhere else.
Excellent customer service and very helpful with finding a key for my lock box.
When I called to order tables and chairs, they were very personable and so helpful. Very pleasant to speak to. They dropped off the tables and chairs when they said they would. Tables and chairs were in excellent condition. They stacked them up neatly in my garage, Then they picked them up on Monday morning by 9am when they said they would. The 2 guys were very pleasant, personable and professional. Thank you!!
They were awesome. The service and communication were amazing and greatly appreciated. They were a big part of my successful wedding and I would recommend them to anybody.
I recently rented a 20x20 tent and added on foldable chairs. The pricing of the tent and chairs were reasonable and definitely worth it. The customer service was amazing! April and staff were hands down awesome! She reassured me that everything will be ok when the weather called for severe thunderstorms. She even had staff put extra anchors down for my peace of mind. Julius and Alex were our tent setup crew and they were so kind! Julius was a blast to talk to and he too reassured me that the tent will not fly away. As for the pick up I had some unexpected events happen which did not allow me to be home at the time of pick up window. I had reached out to April again and she was so amazing she worked with me to figure out a time when the crew would be able to pick up the rentals. The communication is incredible! I would most certainly rent from them again and have recommended them to friends and family as well.
I’ve rented a bounce house and dunk tank. Staff was super helpful and friendly. The items super clean and easy to set up. Definitely recommend!!👍🏽
We have used them many times. Best products at great prices. The owner and her staff are awesome and customer service is unmatched.
We rented a 20x20 tent, tables, chairs and linens for a party. They were on time and courteous. They recommended calling Julie so we could stake the ground vs using barrels to hold the tent down. We had an issue with the linens and they reacted quickly and came out and resolved. Very happy with their service. I will use them again and would highly recommend them for your party and event needs.
Great customer service, arrived on time and the professional setup was great! The guys were very friendly and respectful. Highly recommend!
I had a great experience with Plainfield Party! I had to change the delivery time of my order at the last minute and they were able to do it without any hesitation. They were so great to deal with and the tables and chairs worked perfectly for my event. I will definitely be using them again!
Great service and good prices
The owner and staff were very helpful and friendly. They helped make our party so much fun.
This place runs a first class operation. I have been renting from them for years and they are always very professional and prompt with having your equipment ready to go. No need to look anywhere else for your rental needs. Recently rented a 20X20 tent that you set up yourself. The instructions were easy to understand it took 2 guys (self and son) about 30 mins to set up. Piece of cake...thanks for your professionalism.
My experience with Plainfield party was great! They had great customer service from the rep that helped me with my order to the guys that did the delivery and set up of the tent. The whole process was very easy and I would use them again and recommend them. Also, they have the most reasonable prices for tent rentals in the area.
I rent a tent, 5 tables and 40 chairs from this company for $811. They had a set time to pick up the equipment but someone came early to disassemble the tent. He moved the chairs to the and stated that someone would be back to pick them up. I was charged an additional $20 charge after the person move the chairs. Do not be trick by this company.
Lots of stuff, friendly and helpful staff
When I go in it reminds me of when I was a kid and going on with my gramps, and the still have that same friendly neighborhood curiosity.
I’ve used Plainfield Party/General Rental for the past 5 years for any and all party and tool rentals when the need arises.They are professional, friendly, arrive in a timely manner and always have exactly what I’m looking for.They are quick to communicate if there’s a question or to confirm delivery pickup.I highly recommend Plainfield Party Rental!
Great people and even better prices. Helped me with programming key fob remotes for two different vehicles.
From start to finish they were so helpful. They called Julie out to mark the yard and checked in often to see if I needed to add anything due to weather. I didnt have to do a thing. April watched weather and gave me all my options to make my event the best it could be for all my guests!!
Im lucky. Yes, lucky. There are very few businesses that I feel truly loyal to, Plainfield General Rental is one of them. They have always provided top-notch service, are very helpful and their prices are very fair.If you need any rental equipment, please give them a try.
Always helpful. We have rented popcorn and cotton candy machines from here for a movie themed birthday party. Price was very reasonable. They have also been able to make odd keys for me that big box retailers were not able/willing to make. Above all else, their service is what brings me back. They are family owned operated, and you get treated kindly - they actual appreciate your business. If they cannot help with something, they are willing to suggest somebody else local who can. For example, I called today to see if they do any repairs because I need a small piece of yard equipment welded back together. While they are not able to do the work, they were kind enough to refer me to the person they use for welding repairs.
My name is Julio a novice camping/tent person. If anyone needs outdoor supplies of any sort this is the place to go. Not only do they have everything you need, their kindness, patience, and over all customer service is exemplary. April the owner, leads the way.
Keys made while you wait cotton candy machines to rent wonderful staff courteous and helpful. Was able to get some different and difficult to copy keys duplicated for me. Also fun selection of novelty keys. I was bald to get a hockey stick one, Blackhawks, and flower key.
Great tables and chairs for a party of 30.I needed tables and chairs for a dinner for 30 people scheduled on a Saturday. I called Plainfield General Rental on the Wednesday before the party was scheduled. The gentleman I spoke to was helpful and courteous and directed me to exactly what I needed. I rented 4 tables with disposable table covers with 32 chairs. With the delivery and pickup fee the total for a 3 day rental came to $115.The tables and chairs appeared to be brand new which was nice to see that they rent high quality products. I have on several occasions rented other tables and chairs which appeared to be falling apart. I will definitely be using Plainfield General Rental in the future.
Plainfield General Rental was great! Professional, friendly staff! Tent, chairs and tables were clean and in great condition. Great communication regarding setup and take down times. Highly recommended!
The owners are very respectful, as well as professional. they have a wide variety of rental equipment and if you need something they don’t have they can get it for you. the only place Plainfield residents should go if they need to rent anything!!
Great people and place. You find everything here and their prices are very good too!
Always excellent service.
Have rented from them three times now and they are amazing and so helpful
Always nice and very reasonable pricing. Equipment is always in good condition.
Nice people, great service, clean trucks in good condition, and lower prices than U-Haul. Highly Recommended!
Diligent follow up and great Customer Service!
Great store!We have a warehouse in the area which we run several delivery trucks out of. Occasionally (more often that we want) our trucks break down. We can always count on PGR to have a rental truck ready for us immediately. (and at the BEST price)Its nice to do business with a local store where someone actually answers the phone and follows through with their services.We also use PGR for locksmith jobs, and tool rentals when we need them.Thanks Plainfield General for all your help!Ken EggertCribs to College Bedrooms
PGR is great, We are a local Nursing home who uses PGR for all our rental needs!!!
Great service, helpful, friendly, and family owned. Its their business and they act like.
Easy to find on the border of Plainfield and Naperville and friendly staff.
Rude drivers, rude crew will never use this company again.
Good selection, good prices
Great people to work with
Excellent service