The service from ProTech was exceptional! I personally recommend their service to anyone who needs help with their system.They were fast, professional, clean, knowledgeable, patient, and went out of their way multiple times to help with my complex computer problem.I really am grateful to Patrick for all of his diligence and commitment to resolve my issue at a fair price and very fast.My case went like this:My gaming computer was having some random reboot issue and even though i know about computers couldnt find a fix or root cause.During quarantine, Patrick came prepared with his mask and was very clean when doing onsite diagnostics; very quickly we identified that further testing would be required so he took the system.That same night and next day, Patrick was very transparent and professional about what he found. He kept me in the loop regarding the cost of the equipment and his labor, and consulted withe me for every mayor decision. I really liked that he had my budget in mind at all times and offered to find discounts with the suppliers or just gave his professional advice to decide what to do next. It felt as if a friend was helping me out.Through the process we encountered some challenges, and I was truly impressed with ProTechs commitment to fix my issue and make it as easy for me as possible. As an example, obtaining the components next day during labor day madness was not an easy task and he got it done with no problem.I will certainly contact them again in the future for any software or hardware related issues i have with my system or printer.

I was referred to Patrick by my son as I needed someone to be able to come to our house to check out our network installation and figure out why it wasnt running as it should. Patrick spent some quality time with us analyzing and testing our internet and hardward and even did some unsolicited fixing of a part on one of our 2 pcs he was checking out. What impressed me the most was that after he had left, he called back and said he had been doing some additional research and suggested another step for us to try to fix our slow internet problem and it proved to be an effective solution and we are very grateful since we both work from home and our computers are essential to our business. I would gladly recommend Patrick as a very professional and committed tech guy if you need help at home or are looking for a new system.