Great service and great customer support.
Castners provide made an opportunity at the last minute to get my vehicle in for routine service, oil change and air conditioning assessment.Service was done and vehicle was ready when indicated. Outstanding!Vehicle runs great, a/c is cool and working great.Made for a successful road trip through the desert.Ron and staff did a great job!
I took my car there due to a back wheel well issue. The fix was quick. Other shops would have charged me at least $50. The owner was gracious and did not charge me at all. Everyone in the shop was great. From the front office, the mechanics etc. The shop was very clean.I highly recommend this shop to everyone.
One word, Outstanding!Having multiple negative experiences due to our previous mechanic retiring and selling his business. We were faced with a tough decision to find a new mechanic. The stigma of being taken advantage of, due to lack of automotive mechanics was our biggest fear. Reaching out to our friends, we were recommended to Castners Auto Service.Having one of our immaculately maintained service truck having an overheating problem, had us reaching out for their opinion and expertise. From the initial inquiry, had us in a position feeling vulnerable due to our work truck being “down”. Ron and team were comforting and precise. They reassured us they would get us up and running ASAP. We coordinated our tow with Veteran Tow and had the truck in their hands at 7:30am the following morning. They got to work immediately and updated us regularly. They completed the repair earlier than anticipated and to top it off, they came in under their initial quote. Fair, competent and reliable. Thank you!Do not hesitate to give them your business!
Ron put my licence plate on the front of my car! The little things are awesome. They do good work. My family has been coming here for years.
Great service. Recommended.
My mechanic retired and I needed someone new. Castners gave my car a thorough checkup, and gave me a reasonable bill for their service. Everyone was so pleasant-- I have a new mechanic!
Great service, I am very satisfied with the quality of the service. Their my go to mechanics..
Friendly, fast, great service
Yes, its expensive, but you get what you pay for! Look, I dont come here expecting the lowest price in town. I have several reasons I chose to bring my baby to Castners.The biggest and main reason I will trust Castners goes back many years. I can look past things like price when I get:1) not only what I paid for, but service above and beyond;2) Professionals who have been in this business for many years and know what they are talking about.3) Genuinely nice people who will answer my questions directly and not try to cut any corners hoping to half fix my car just long enough to keep me coming back.I love that I can bring my ride here, pay a little more, and know I wont come back for the same, or similar, issue ever again; because it was fixed right the first time!
Awesome staff
As Mini Cooper owner (essentially a BMW under wraps), finding affordable service can be a daunting task. So when it was time to get my brakes changed after 56,000 miles, I opted to skip the dealer because they wanted about $1800 for a brand new set of brakes. To be fair, Im not sure if the dealers service included the replacement of rotors or if it was just a turning service, but Castners Auto did a full replacement of everything.So all new rotors, brake pads, brake fluid and even an oil and filter change totaled around $1,000. So I saved money and didnt have to deal with the chaos of the BMW dealer.As far as the service goes, I dropped my car off in the early morning before work (around 7am) and it was completed by 2pm. I figure it only took that long just because they had to secure all the parts needed to complete the job. All in all, the service was great. Most of the paperwork had already been filled out by the time I showed up because of the information I gave over the phone and all I had to do was sign. They did the free diagnosis and called me with the repair estimate within an hour. Once I approved they placed the order for parts and began the work.The oil change itself would have been only $90 which is a nice savings from BMW who charges $140, so if youre looking to save some money without sacrificing quality, check out Castners. It cant hurt just to drive in and get a quote. I should mention that the only reason oil changes for my car cost so much is because it uses a higher quality synthetic oil...oh how I love German-made cars!!
Highly skilled and very professional but most importantly extremely honest service. They are a highly reputable family owned business and have served our local community for 60 years. Highly recommended!
First time taking my car in to this shop. Very nice. Very professional. Will definitely go back and recommend to others. Thank you!
We just want to thank you for your continued awesome service. You are always so kind and caring to us. Our car is running great again. just like new!Thank you!!!
Ron Castner is the most honest man I have ever met. His automotive sense is excellent. If he tells you something is needed - it is needed. At times I have thought certain repairs were needed, but after Ron checked, instead of doing the repair, he instead assured me nothing was required - and did this without charging me. Castners has maintained all my cars for the last 20 years.
Clean shop and very nice, from Kathy at the front desk to all the mechanics. Very comfortable first visit, thank you!
Castners has been the most reliable, honest and talented auto mechanics my family has ever done business with for the past 20+ years. Thank you guys!!
Let me start off by saying how amzing and fair these honest hard working people are. Iv been going to castners for 4 years now for all my auto problems and they do fantasic work and will allways be honest with you. Cant recomend them enough.
Great service and really good prices.
THE BEST!!! If you want an HONEST auto repair place then Castners Auto Service is the one! I had another auto repair place tell me that my 3 year old transmission in my CTS needed to be replaced. I went to Ron Castner for a second opinion. He told me it was most likely my brakes that where causing a mis-communication with my wheel module because of the shaking when I applied the brakes and I needed to replace one gasket spark plug tube seals, spark plug & Ignition coil So instead of $5,000 to replace a perfectly good transmission. It only cost me $1,200 that included turning rotors replacing pads, and other brake stuff. AND then I still had a hard down shift when going downhill and applying my brakes. THIS IS THE BEST PART, I went back to Castners and Ron said your brakes still dont feel right, I stand behind my work so he then replaced my rotors, pads, caliper.pad hardware reline front and rear brakes, and other stuff AT NO ADDITIONAL COST!!! YES CASTNERS STANDS BEHIND THEIR WORK. I HIGHLY recommend them.
Spoke to the owner/manager ron right away bad customer service what a joke. Stop trying to RIP people off man.
Great owners and employees. Very honest and fair.
$65 for a smog check! Why gouge your customers for a process that takes 15 minutes or less!
Great Service!
Terrible customer service.