Everything was fine until the barber, unprovoked, took the razor to my eyebrows and shaved both of them virtually completely off. I did not ask for this, nor did she ask me if I wanted my eyebrows trimmed, let alone shaved completely off. Truly a baffling experience.First, it requires an astounding level of presumption to stick your razor in another person’s eyebrows without asking them first if they want you to shave their eyebrows. Not only is it plainly stupid, it shows a complete lack of professionalism and respect. Secondly, the skill level is a problem: I assume the barber did not mean to shave off my eyebrows, because why in God’s holy name would anybody want that?Therefore I assume it is rather that she has no idea what she’s doing.I did get my money back. Only Time can refund my eyebrows.

We have used Sports Clips at the Waterworks to cut our 11 year old sons hair. We have been satisfied with past cuts and service. Today we walked in hoping to get my son a hair cut but instead left the premises annoyed at the unprofessionalism and bad customer service from the lady taking in customers. First, after giving our name, pronouncing it and spelling it several times she could not find his name. Next, with an attitude all along decided she would enter him as a new customer. Finally, with yet more attitude said that since she doesn’t have notes of how he gets his hair cut she doesn’t know how to cut it and made it seem as she would be cutting blindly and shrugged her shoulders as if to say if you don’t like it it’s not on her. She was very unprofessional, unfriendly and plain rude. At this point I told her to forget about it and We left. Never have we encountered such bad customer service.

I only go there for my hair cuts. They are all pleasant and willing to do what they can to make the customer happy. Thank You

My Husband had amazing experience with Miranda. He will be returning again soon. Highly recommend her!!!!

Great experience, happy staff. Love the recommended cut, definitely will come again

As Always I SM Extremely Satisfied With My Haircut... I Am Gonna Miss My Barber When I Move Back to AZ... She Always Does an Awesome Job!!

Sign-in on the app was easy. Eliminated the wait. Stylist was efficient and friendly.

30$ haircut for 5 mins of chair time. stylist was rushing and the haircut looks terrible.

Cant remember the girls name that cut my hair Thursday morning march 11th. But i was the first guy in there and she rushed threw it like there was 10 people waiting. And there wasnt. Never asked if i wanted the hot towel or all the hair she left on me washed off. 1 and done for this store

Couldnt be better. Great cuts, nice people, fair prices. They do what you ask.

Aways do a good job here

They do. A good job some better than others

Took my 9-yr old son here for the first time the other day, he loved it! They give you the VIP the first time as a free upgrade with steamed towel, my little dude felt like a million bucks! Definitely recommend. Haircut was nice too! Cute setup inside.

Very knowledgeable and nice stylists. Very clean place. Sometimes you have to wait outside though.

Amanda is good. Be aware of some. A feme I got instead of Amanda sheared me down like a sheep. It took 2 months to get my hair somewhat back to a female wash and wear style.

I left a review before saying its like rolling the dice...sometimes a good cut..sometimes a bad cut. Well last time I was there a got a horrible cut. I went back the next week and asked if they would fix it...they did and charged me $20.....live and learn.

Nice people..took my husband without an appointment and we really liked his haircut

Great haircut, very friendly staff, and safe. Would definitely recommend

HORRIBLE EXPERIENCEStarted with a bad hair cut then horrible customer service. Butchered my hair before the holiday and my birthday. Ill never come back here and this may have killed my returns to all sports clips. Ive went to sports clips across the country and never had a cut close to this bad. Even the manager couldnt save how bad it was. Find a barber shop youll get a better deal Im headed to primos

Best haircut Ive received in a long time. But my first time there so hard to say what the other barbers/hair stylists are like. They give a coupon for a free shape up for beard and hairline for two weeks after cut which is great for me.

Store was very clean and employees were attentive upon arrival. My stylist (Kayla) did a great job, very friendly. Over great experience, highly recommend!

I went to another salon about three weeks ago and had my normal hair cut: Number 2 on the sides tapered into finger length on top, with a part. I went into this Sport Clips yesterday and asked to have it cleaned up, but no change in style. The stylist asked about clipper number, then buzzed all the way to where I part my hair, which was not what I wanted or asked for. She never asked about tapering it.I understand that shaving to the part is a popular style right now, but it isnt what I asked for. This haircut looks like a sloppy undercut. I didnt make a stink because when Ive had so-so haircut in the past, Ive been able to make it look ok at home. This haircut us beyond saving, and I might need to get a buzz cut. Im particularly annoyed because I start a new job next week, and whether I buzz it or not, Ill look goofy.Bottom line: this is the worst haircut Ive had as an adult. The massage and hot towels are nice, but not worth looking ridiculous.

I’m pretty sure this is the worst haircut I’ve ever had. I went there 3 different times to give them a chance, and got worse cuts each time, despite a relatively detailed description of what I didn’t like about previous cuts and multiple attempts to correct during the cut today. And really not that complicated. I look ridiculous. Definitely will NEVER go back here.

My son got a great haircut here, and I even got coupons to use for next time! We’ve been to several sports clips and I have enjoyed the service we get it each one, but this one was exceptionally great. We will definitely be back to this particular location.

She cut my hair straight and was sociable

Great place but not on time.

Loved it! They did a great job n price was incredible for the job they did.

The people there are very friendly and give you exactly what you want 10/10 make sure to check it out!

Service was good.. hair cut was mediocre. The one at the mills just always seems to do a way. Better job

Professional, quick, quality!

Stylists are great - especially Marisa!

Lia was superb! I had the best experience getting my haircut in decades. Lia knew exactly how and what I wanted. Great job!!!

Convenient location, must admit that I sometimes leave with some mistakes. Last haircut left a very crooked neckline that my wife had to correct when I got home. Staff is nice, I would say make sure you ask to check the back of your head before you leave.

Its ok

Great service and friendly staff. No wait time on my visit, in and out quick with a great haircut.

Historically, I have had good experiences here. Lately, the wait times have been astronomical. I wont be back.

Not the best experience ive had. The staff didnt know how to do a high fade and was kinda off putting having to point to where it should be. Normally sports clips is a ok place to go but this one the staff just arent as experienced. They are very friendly tho and keep the store very clean.

Absolutely poor experience. The staff is inexperienced and needs more training in how to cut hair. Save your money and do not go here

Took my little boy there today on 12/17/17 around 1pm and the stylist jacked his hair up soooooooo bad. :( she did worse than someone just out of beauty school. They should really provide more experienced stylists instead of just hiring whoever ...

Always the correct cut.

I had the worst service here recently. I needed my hair cut for an upcoming interview and the usual stylist i have wasnt there that day so i was then placed with someone who was new that basically went edward scissorhands on my hair and while in the middle of cutting my hair began to cry and say she was new. The least this place could have done was had someone supervise how she was cutting my hair for as new as she was. I wouldnt recommend anyone have their hair done at this location due to the lack of professionalism that was present by the staff.

I remember when this place was about customer service and beautiful women,which is typically a draw for this company. Now its ran by overweight troggs who watch the clock and are miserable with life. Dont count on them closing at their posted time either, as they will close 10 minutes or more earlier than posted.

My son and I both love getting our haircuts here. Management and staff are really nice at this location.

If I could give negative stars I would. I just spent $20 on a basic trim with clippers and the lady completely forgot about one side of my head. Trimmed up one sideburn after asking if I wanted her to and then disregarded the other sideburn, around the ear. And neck line. Did not discover it until I got home to shower. First and last experience at a Sport Clips. -45/10 would not recommend.

Worst haircut Ive ever had. Not only is it still too long (after I finally gave up playing the game of requesting more to be cut off), but its also uneven now.

Excellent experience, highly recommend

Great service, very friendly

Online check in creates a poor experience. Not recommended. Checked in online, showed up on time and watched 3 walk-ins go before me. Kind of defeats the purpose of an online check in.

If i could give negative stars i would!i went there to get a little off the sides and for them to even my hair out.my sideburns are lopsided i have very,very little hair on the sides,they didnt cut the hair around my hair equally so it looks like a amateur cut it,and the lady abby forgot to cut the other half of my head and its a week before school starts. Horrible service everytime i go there i gave them another chance and they messed it up again. Ive went her 10 times and Ive been let down, and disappointed everytime. Spent 20 dollars on a trash haircut and gave a 5 dollar tip just trying to be nice, didnt deserve it at all!!!

Quick service. & Good haircut.

Why do they even bother asking how much hair you want to leave on top of your head if they are just going to ignore you anyway. Their stylists seem to only know how to do two types of haircuts. I know for a fact that I will never return to SportsClips.

Always friendly service.

My son loves this place!!

Fast, quality cut

Great for boys.

Great people

Kayla is Awesome!!!! Great work

They messed up my hair and now it looks horrible, NEVER GO to sports clips

Seems like an alright place. Friendly folks.

Nice cuts here

Very dirty salon.

Excellent

Friendly staff

Tertible