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Kendall Towing and Service LLC
1840 Forbes Ave, Pittsburgh, PA 15219, United States
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Kendall Towing and Service LLC

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Ro
Review №1

Aaron really saved the day. He arrived as quickly as possible during rush hour traffic and construction (my car was in the middle of the city).He was kind and competent, explaining everything he was checking and fixing clearly. This was probably the best roadside assistance Ive had. I really appreciate Aarons professionalism.

Ty
Review №2

Highly recommend Kendall Towing. Was broke down in Oakland, called 3 other towing services and received 4-7 hours of a wait. Some couldnt tow my AWD Subaru because it needs a flat bed. Paid $125 for a 12mile tow. (Had a quote for $140 with a 2wheel dolly for reference)Driver Dennis was out to the car in literally 15 minutes, just as they told me on the phone.Dennis was awesome. In a situation of stress and vulnerability he was professional, helpful, and got me set up quickly. Even gave me some insight on signing up for AAA and the value of a membership.Extremely satisfied with the service... Call Kendall Towing first

Pa
Review №3

Awesome experience!On my way into work today I ran over a large rock and popped my front drivers side tire. I continued driving the 1/2 mile to the garage by work and then signed up for AAA.I called AAA, and they dispatched Kendall Towing. Nick himself (owner) showed up in about 15 minutes. I was very impressed. When he realized I had just joined AAA and how expensive for me it would be to have the car taken to Dean Honda from Downtown he suggested I just let Kendall do the work. I accepted and am glad I did.Nick called me once to give me a rough cost estimate, and I agreed. He called me at 3:05 PM to let me know the car was ready. I left work just before 4 PM and walked about a mile from Downtown to Kendall. When I checked out at the office one of the tow operators/mechanics had attached an MV-46 PennDOT form for me to fill out to get a free replacement license plate since my plate was peeling off. I asked for that form specifically at the Honda dealer a few months ago, and they had no idea what I was talking about. That is totally going ABOVE and BEYOND in my eyes!Since Kendall is only a 20-minute walk from work I will now be considering them for future repairs and tows! Great job!

Jo
Review №4

Was very professional and took the extra time to check my alternator and battery. Lifesaver was outta town and they saved the day jump starting my truck!! Diffently recommend!!!

Lo
Review №5

Nick was very helpful on resolving my battery issue with my car just needed an new battery. His staff tested my alternator and starter found out it was the battery. Thank you Kendall Towing you put my mind at ease during this pandemic.

Ja
Review №6

Nick was extremely professional and very personable. I would highly recommend this service.

Ma
Review №7

Lamont was fantastic and hilarious. Good dude, great service. If I ever need anything when Im downtown, Im calling Kendall.

Ro
Review №8

So, I drive out to Pittsburgh several times a year from NY, although I usually use a newer car, and not my 99 Jeep Cherokee with 237,000 miles. As it turned out, the battery needed to be replaced, but I made the trip anyway. Im usually carrying a jumper box with me (when you drive a high mileage vehicle, you tend to carry a rescue box with you!!); but I had accidentally left it in the garage for this trip.Sure enough, dead battery. I called AAA, and they sent out CJ, who was there - and Im not kidding when I say this! - in about 5-10 minutes!! Very friendly, knowledgeable, patient; he made sure I was up and running (the Jeep kept stalling out), then waited until I actually got moving before packing up to head back out.CJ is one of those special employees, the kind that raises the value of your brand and your service with every new person he comes in contact with. Hes an invaluable asset, and I cannot overstate how much I appreciate the help he gave me!!CJ: Just to remind you who this is, I was the guy with the green Cherokee on Penn Ave. the weekend before St. Patricks day. The car kept cranking and cranking without catching, and I ended up killing your jump box with it!! Thank you again, and I promised I would give you a rave review, so I hope this lives up to it!! Take care.

Ga
Review №9

The folks at Kendall showed up on my daughters college campus to rescue our minivan which had a dead starter. The technician and the tow truck driver both did an excellent and professional job. The tech called in my diagnosis to the shop before the tow truck even showed up. As a result, I had a new starter in just few hours and was able to drive back to Allentown, PA that night. We definitely recommend to anyone in the community.

ja
Review №10

AMAZING experience. I was connected to Kendall Towing through AAA and would 100% use them again. My driver Lamont was super-quick and super-friendly. I was also super-impressed with how capably he navigated my neighborhoods narrow streets in his flatbed. A five-star experience all around. THANK YOU, Lamont, and thank you, Kendall Towing!

Sh
Review №11

Answers quickly. A bit pricey for out of gas. Great service. Efficient and courteous .

Ky
Review №12

Second time Kendall Towing has come to my rescue!Both times the drivers went out of their way to help get me where I needed to be and ensure everything was taken care of before they left.- Exceptional customer service!- Trustworthy!- Friendly!- Reliable!

Ch
Review №13

Got my car restarted and went above and beyond by testing my battery and alternator to ensure they werent dead. Gentleman was very professional and friendly on May 5th, 2021 at around 315pm

jo
Review №14

Kendall towing is the only company that I use and is by far the best! Chris and Ken both employees of the company have towed me numerous times 5 stars*****

Ed
Review №15

Robbie from Kendall was able to help me out with a battery issue when I had previously been twice mislead and inconvenienced by another garage. Highly recommend and will always ask for Kendall now whenever service is needed or going through AAA.

Ke
Review №16

I wish I knew the name of the driver...he was excellent and a huge help when I had to get my car towed in an area I was unfamiliar with. He called a tire place and told them what I needed so I was able to get it fixed quickly.

Ja
Review №17

Nick really helped me out - I needed a LIFT put onto a loading dock (the ramp was missing). Nick sent his flatbed out and got the job handled. Thanks SO much!!!!!

Ca
Review №18

Norm was so quick to respond and friendly and helpful! Highly recommend!

Mi
Review №19

Twice I’ve used Kendall towing and couldn’t be more pleased. They arrived faster than I could have ever expected. And both times the driver was professional, courteous, and all around a great guy. I would want to use anyone else when in a pinch.

J
Review №20

WONDERFUL SERVICE 🤩5 Stars!

Sa
Review №21

Lamont, the driver Kendall sent, was professional, friendly, and a pleasure to work with.

Je
Review №22

CJ was my tow driver. Top notch guy. Even took a few minutes to diagnose the car.

Sa
Review №23

Ive needed my car towed twice in the past two weeks, and both times roadside assistance sent Kendall Towing. Both guys that showed up were super friendly and respectful. They handled my car well, and they were able to get it out of tough parking spots with ease. I definitely recommend these guys.

Sc
Review №24

I called Kendall Towing and talked with Josh. My daughters car would not start. I live out of state and explained the situation while also being a very cold day. Josh was very understanding and sent Derrick with a service truck out to meet my daughter. Thankfully it was just a battery. They really cared about helping my daughter and I with this car problem. I found out they have a mechanic shop as well. Thank you Josh and Derrick. Hopefully, we do not need a tow or road service in the near future but if we do we will call you and highly recommend you. We will also, bring the car into your shop when service is needed. Thank you again.

Al
Review №25

I would give them 10 stars if I could!! I was stranded far from home, basically screwed, and these guys saved me. They went above and beyond. Great people and great at what they do! Thank you again!!!

Si
Review №26

Called AAA for a dead battery for a 2009 Honda Civic. Kendall Towing sent James. Tested my battery and ended up replacing it on the spot for about $124 after taxes. 6 year warranty, 3 years full replacement, 3 years pro-rated. James was very nice, professional, and replaced my battery very quickly. Great and quick service and now I dont have to worry about my car dying in the middle of the street.

Ch
Review №27

I needed a jump on my work truck in the city today Good Friday. I was told 30 mins or more by the office, but the truck was there within 10 and I was absolutely stunned. Will for sure recommend to anyone!

AJ
Review №28

Have had my car and my late fathers car dealt with by them, and they have been wonderful and quick with service. Good pricing and turnaround on repairs. I may have found my city mechanic finally!

Ma
Review №29

Battery was dead and had to get my car opened and jumped, the guy was here in less than 10 minutes after my call. Super efficient and nice guy, would definitely recommend this company if you’re in the city or surrounding area

Sa
Review №30

I used AAA after my first wreck -- they sent Kendall towing. They arrived in less than 10 minutes, and the emergency supervisor was kind, took good care of my car, and helped me way more than the Pittsburgh Police did. Thank you!

sa
Review №31

Mike Snipes towed our Porsche this evening, and he did an incredible job. We live on a narrow street with cars parked on one side, and it seemed like an impossible feat. But, Mike somehow made it work with incredible careful attention to detail. And he was super upbeat and positive and reassuring the whole time which was really nice to be around. Thanks, man- you are really good at your job!

Eu
Review №32

Very prompt and were on Time would recommend this company to everyone

De
Review №33

Had an issue with a flat tire, and AAA dispatched Kendall Towing to help. The employee, Dan, was prompt and very courteous. He exceeded my expectations in every way, and easily provided some of the best roadside assistance I have ever received. I was having a pretty rough week, and there simply couldnt have been a better person to help. I hope he realizes how awesome he is.

Le
Review №34

Quick, kind and understanding. Highly recommended!! 💯💯

Th
Review №35

These guys are unbelievable they definitely will go the extra mile for you

Ty
Review №36

Prompt follow-up call following AAA roadside assistance ticket. I was still on the phone and they were calling me to confirm my vehicles location. The individual I spoke with was kind, respectful, and communicated very clearly.Great service!

Za
Review №37

When our starter went out on our car, we were at a loss. Couldn’t have come at a worse time, luckily everything worked out thanks to a great experience getting a tow from Kendall with our AAA. Mike S was on time and gave great service! He’s an incredible human being!

St
Review №38

My car had two flat tires on the same side AAA sent Dave from Kendal out to tow my vehicle. Very nice guy got to me with a reasonable amount of time to pick up my car and take it to the shop.

Ra
Review №39

My car wouldn’t start. AAA sent Kendall Towing. Tow guy Kevin gave me a jump and off I went. 1 mile down the road my car cut off. Call Kendall and within 6 minute Dave Saunders arrived on the scene. I was expecting to wait another 30 minutes. Dave lifted the hood and noticed the battery cable was loose.He had the battery and the electrical tested and confirmed everything was in ordered.Just wanted to Thank Mr. Dave Saunders for being kind and positive. Great professionalisms and attentive. I might have to let the air out of my tires so that Dave can rescue me again!

Bu
Review №40

I called after AAA decided to NOT be helpful and refused to tow my car to get it fixed. I called them and the Driver Craig was awesome! Showed up as soon as I got home and was able to get it towed down to the mechanic. And a lot cheaper than what AAA wanted!! Would definitely recommend their services and will be using them in the future.

De
Review №41

Just had to have my car towed this morning after an early morning accident on the Blvd. of Allies - very dangerous part of the road. My AAA called Kendall and they responded quickly. My tow truck driver (sorry I forgot your name) was exceptionally nice to me. I was very shaken up and they were so caring about my safety. Did a great job in getting my car to the dealership.

D.
Review №42

Tom G. was very rude and unprofessional. Ive had several vehicles towed in the past and he seemed very busch league. I would not use them again.

Ja
Review №43

Jesse saved us! Our Jeep broke down in a parking garage in downtown Pittsburgh during a Steelers game. He kept in touch with us communicating where he was and when he would arrive. Even though the tow truck couldnt fit in the garage Jesse came in to see if he could help. He was able to get the Jeep down from the 4th floor. It wouldnt start and had no power steering but he got it out of the garage and up on the truck. He was so helpful and pleasant.

Je
Review №44

Could not be nicer! My daughter dropped her phone in her engine while trying to take a photo for her dad. They came right out and were able to retrieve the phone. Very reasonable and the gentleman that responded was helpful to what her original concern was.

D.
Review №45

Charles was great, professional, engaging and transparent. My son and I had lots of questions and concerns, all were answered and put us at ease. If Charles is any indication of what Kendall Towing is about, this is customer service at its very best! Thank you Charles.

Sa
Review №46

I had a flat tire. The gentleman who helped me (Tom C.) was very polite. He suggested tire dealers, explained the mechanisms. At a time when I was hassled and frustrated, he was terrific. Thank you.

Ti
Review №47

Awesome service from Mike and Dave. They responded quickly when my family and I had broken down at a busy Pittsburgh intersection. When Mike arrived he layed out a plan that made sure my kids and I were safe as we moved from our vehicle into the tow truck. Dave arrived to provide sort of backup to make sure everything went smoothly. They made safety a priority and didnt rush. Our car was towed and dropped off at a repair shop. I was very thankful to have people like Mike and Dave on the scene.

as
Review №48

Nick was super nice & helpful

Ja
Review №49

Great guys. Met me quickly to tow my car to one shop, then responded quickly once again when I ended up needing to tow to a different shop. The driver was friendly, funny, and helpful - I found out thru him that I can reimburse the cost of the tow thru my insurance. And the person I spoke to on the phone even helped me out on the pricing a bit since I had to tow it twice in one day. If I ever need to tow again, theyre the first people Ill call.

Ca
Review №50

Pleasant employees feel like family Everytime I visit

Te
Review №51

I love Kendall towing!! Everyone there is great!! They are truely a blessing to me and the community!! They get more than 5 stars from me!😁😁😁

Sh
Review №52

David (I think that was his name. I was crying hysterically so I don’t really remember) came to help me in about 15 minutes. Was very caring and thoughtful just wanted to see me smile. Made my bad Monday a little better knowing he’s out there helping people.

W
Review №53

AAA sent a man from Kendall to check out my dead battery. He quickly tested the battery and electrical system and gave me a jump. Throughout, he was friendly and professional, and he taught me a couple of things while he was doing his job. He turned a crappy experience—a dead battery—into a not-so-bad one.

ta
Review №54

I love kendal towing they are always there when i need them. The Owner Nick is very nice aswell (love him ) he will work with you if your going through a tough time. i refer everyone to go to them if you need repairs on your car. PS very happy customer............

Ku
Review №55

Great service.

Jo
Review №56

Excellent and fast service for a flat tire. Would definitely use these guys again!

Pa
Review №57

Heard how you handled it. Good job.. much respect.

Ke
Review №58

Locked my keys in my car. They arrived quickly, and worked fast and carefully to get my door open.

Na
Review №59

Amazing customer service by Tom at KendallTowing for my flat tire service! Thanks!!

Ch
Review №60

Staff answered my questions professionally

Ho
Review №61

This companys employees are rude and definitely accustomed to pushing people around. There are plenty of more deserving small businesses to support.

Di
Review №62

Ive never liked an auto repair business before but these guys did me right and their pricing was reasonable. 👍🏿👍🏿👍🏿

Sa
Review №63

I talked with the owner about a situation that happened with my daughter that wasnt so nice i pray that the situation gets handled he sounded sincere if gets handed in the correct manner iwill raise the review Peace blessings saleem Muhammad

Ke
Review №64

Kendall towing has employees that publicly spew hatred and racism. Pittsburgh will not put up with disrespect of people if color.

Da
Review №65

Very legit. Quick friendly service

An
Review №66

Just called. I don’t understand why they have to be rude is not like they’re doing me a favor! I’m PAYING for their service! Whoever answer the phone said I can’t help you and quickly hang up on me. Smh.

Fo
Review №67

Late, no communication, lied about how quickly job could be done. Does not respect your time.

Ba
Review №68

Exceptional service.

Ga
Review №69

Refused to tow my car and left me in the Strip District for hours waiting for another tow. I guess AAA contractors can refuse a tow.

J
Review №70

Great service

Br
Review №71

Needed a jump - they first went to the wrong place - then said they were coming straight back to my actual location to help me out - they never showed up - never answered or returned any of my calls - I stood around waiting for them for about 3 hours and I missed a flight because of it - can’t say enough bad things about this company - garbage

Wi
Review №72

Customer service was rude. All of my calls went to voicemail after I called again for an update on the driver.The driver never showed up and I ended up calling another tow truck company.

Wi
Review №73

Great service, employees are very helpful, honest,and efficent

Se
Review №74

Amazing Service, Such Gentlemen, Fast and Curtious

Ja
Review №75

Responsive and helpful

An
Review №76

Not very cooperative,

Rn
Review №77

Friendly kind people

Pa
Review №78

Great people

S.
Review №79

Thank you !

st
Review №80

Best of the best

Do
Review №81

A+

Br
Review №82

I’ve been having consistent car issues for the past several months with no answers. My car refused to turn on after recently buying a new battery.AAA dispatched Kendall towing and I’m so grateful Aaron came to help! He responded very quickly, and provided some of the best side road service I’ve had. (I’ve had quite a bit given my old car). He tested my battery ensuring it was in good condition, and was even able to adjust the battery terminals to start my car.He provided great insight about the problems he saw once he adjusted the terminals, and what I should do going forward to fix it.I would highly recommend him to anyone!

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82 Comments
4.4 Rating
  • Address:1840 Forbes Ave, Pittsburgh, PA 15219, United States
  • Phone:+1 412-709-6675
Categories
  • Auto repair shop
  • Towing service
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