Its always a pleasure to work with Mike and his team! He recently helped my daughter with insurance for her 1st car. Mike was extremely responsive and got her the information and paperwork quickly so that she could complete the purchase of the car. Great service - thanks Mike!!

Mike has been my agent for many years. Hes recently made good recommendations for re-configuring my coverage and has also been responsive in helping me through the messy process from a recent accident. Great customer service!

Mike was able to do a comprehensive review of all of my coverages and not only show me where I had gaps and potential areas of risk, but improve coverage and provide an overall reduction in expense for the coverages. Well done.

Mike is great!.....super attentive....and greatly appreciative of my business. I have referred many other people to him and takes care of everyone the same....like family.

If the rest of the business community treated their customers the way Mr. Newell and his staff have treated me and my family the world would be a better place. Every single time I have had to use Mr. Newells office it was for an unforeseeable calamity that adversely affected my family. His professionalism and compassion brought each claim to a speedy resolution with little to no effort on my part. He is a shinning star in the Bloomfield business community and is a valuable member of the team of service providers I have selected to help my family navigate its way through life. Thank you Mr. Newell and thank you State Farm!

Mike and his team are a great squad for insurance needs. They are very responsive when questions are asked about my policies and go the extra mile.

I highly recommend having Mike take a look at your current insurance coverage. He not only saved me money on my auto insurance, but got me greater coverage and security for less than I was paying before. It was quick, easy, and his staff at his office were super friendly. After working with him, I recommended my parents give him a call, and he literally cut hundreds of dollars a year from their homeowners insurance while increasing their coverage. Great guy, very dependable, call him today!

Slow to communicate. Will raise your premiums without even a courtesy call. Has never called me in the 4 years I’ve been a client. Dropping them ASAP

Mike and his team are wonderful! Any need Ive had they were incredibly quick to respond. I have had a few claims and the process was smothe and painless.

This office is one of the most thorough agencies I have ever worked with. The office Manager, Taylor is AWESOME!!!! Highly recommended...

Excellent service. The team really always works hard to find me savings, resolve any problems, and answer any questions I have about insurance. Even when it came to purchasing a motorcycle, they gave me assistance with finding motorcycle classes. They are always available and eager to help. This group made me realize just how important it is to have a local agent who cares.

Mike and his team are great! Mike was able to lower my car insurance and my renters insurance. Whenever I have questions he gets back to me quickly, and is good at recommending products that would work best for my family. Everyone at that office is always friendly and very helpful. Mike really is a great agent to work with.

Zane Smith is the definition of professional. Hes knowledgeable in every aspect of the insurance industry and his experience in the industry really shows. I highly recommend speaking to Zane for all of your insurance and financial needs! Way to go Zane!

Mike and his team are friendly, helpful and experts in what they do. I recommend the Mike Newell State Farm agency to anyone for their insurance needs, you won’t need anyone else!

Rates were going up every six months for three years with no incidents. When I would talk to the office they would tell me it shouldn’t be happening again. Basically I felt like I was given the runaround and just being told whatever needed to be said put me off at that moment. This last experience ( which led me cancelling ) when I was trying to talk to somebody about it I literally emailed, called, and resorted to faxing and still did not get any communication until I complained to corporate. This seems to be overall company culture as this was the second State Farm agent in Pittsburgh I’ve had. There are so many options in Pittsburgh for better customer service and definitely lower rates, shop around.

Office cancelled my policy without advanced notice, found out the reason was: they needed additional information that they hadnt gotten on a claim that was filed on a previous car. Someone hit my car at night and destroyed my passenger side mirror, this was on a car I no longer had and wasnt trying to insure. Called my insurance to find out costs and decided to fix out of pocket. No claim, nothing filed, no insurance payout. Just an informational report as they would call it. Never received an email from State farm requesting info or any letters from State farm. But they certainly had my address to send out a termination notice. Needless to say I thought that was a little ghetto. Im with Geico now and even if I leave Ill never get ANY insurance through State Farm. This was about a year ago but Im definitely still sharing my experience, specifically with this agency.

The staff is always professional yet friendly. They go out of their way to help u no matter how much of a task it may be. I wish I would have had this team by my side sooner. Keep up the great work.

Mike is extremely easy to work with - very knowledgeable and patient and he makes sure I understand my policies. Hes done a great job building his team, its always a pleasant experience when I reach out to their office.

When I first moved to Pittsburgh in 2010 I chose Grace Robinson’s State Farm office on Baum Boulevard.In 2018 Robinson retired, and my account was transferred to Mike Newell’s office.In 2013 I purchased a Honda Fit at Shadyside Honda. I’m not sure if Robinson’s office incorrectly recorded the VIN at that time or if a subsequent clerical error occurred; however, when I went to get my car inspected today at Shadyside Honda I was told they could not complete the service because State Farm had my VIN incorrect.In a panic I called Newell’s office and left a voicemail. Shortly after 9 AM representative Carl Nero called me back. He was able to correct the error. Since the office was only two blocks away from the service station I was able to walk over immediately, sign paperwork, and meet Carl. He faxed the corrected VIN over to Shadyside Honda so I could have my vehicle serviced. I’m not sure how my car was inspected each year since 2013/2014 if the VIN was incorrect with State Farm, but thanks to Carl Nero I am now much happier with Mike Newell’s office!I plan to schedule an appointment soon with Nero to discuss life insurance and possibly upgrading my auto insurance. Thanks, Carl, and thanks, Mike Newell!

I was in to request a new print out of a policy document that was rain damaged in the mail box. They were very friendly and happy to introduce themselves and the neighborhood to a new resident. Im glad to be doing business with this State Farm office.

Excellent agent, team is so easy to work with.

Mike Newell and his staff are all about customer service!If you need any insurance do yourself a favor and go with Mike Newell!

She is very nice!!

Hard to find and to park