I am very pleased with Dana Richters Allstate Insurance Agency. They are reliable, courteous, and works with the clients needs very well:)

Very responsive, efficient, and pleasant.

Called me three weeks before my premium was due asking me when I was going to make payment. I told them when I get the bill. I was told they were making sure because they were no longer offering a grace period for payment. I explained to her I was with Allstate for 27 years and never had a late payment. I am actively looking for a new agent as this is not the first time since Ms. Richter took over that I’ve had to deal with unprofessional service...Ms Richter included. On a side note, the person I was speaking with addressed me by the wrong name when finishing the call! Way to make you feel like you’re getting personal service

Dana Richter and everyone at her agency has been extremely helpful ever since I moved to Pennsylvania last year and needed a new allstate agent. She made the switch very easy and answered every question I had promptly and professionally. I cannot recommend her enough.

Dana has been great! She provides superior customer service and is prompt.

Everyone at Allstate is the best. The service attitude is very good and enthusiastic and attentive. Thank you so much for helping me!

Had to update my insurance for my move to Pennsylvania. They were very helpful and made the process easy.

Very pleasant lady to deal with, she will go out of your way to help

Worst customer service experience, over charged me without my consent, stay away, will never return or recommend them to anyone

Waist of my time and money, unprofessional, not good service at all.

I had them for years,they over charged me for insurance I paid, I got a new insurance pay less “Erie insurance “ than they mailed me a bill when I don’t have them any more, 07/31/1017 and they have a credit collection call me for money, when I don’t have them for insurance, They SUCK, Don’t get insurance from this company or from Dana Richter