We booked a ride for our child and the company provided the most reliable and clear communication with us. Before the pick-up they also sent an update with the dispatch info, the name of the driver and license plate number. Our daughter was extremely happy with the driver, who proved to be extremely polite, and with the the punctuality of the service. Strongly recommend this company and thank you to the employees! You are doing a great job!
Good service on the departure but they cancelled our return and did not tell us until we called and asked when we had a delay.This was a one time only use.
Wonderful service and comfortable luxury van! Thank you!!
Haven’t use the service, but the person on the phone call was not friendly.
We hired Regency transportation to provide a party bus for our bridal party for our wedding. Stacey was very accommodating from the time I booked up until the wedding day, and even switched our vehicle a couple days before the wedding due to an unexpected change in the number of people. Our driver, Oliver, was wonderful, he even rushed back to the hotel to pick up our bouquets for us after we were dropped off at the church and realized we had forgotten them. He was extremely patient and competent while driving us around the city and through the North Shore, even in the middle of Pirates and Steelers game day traffic. We had a wonderful experience and would recommend Regency to anyone!
Both of my drivers were professional, kind, and pleasant. This was a great option for a ride to and from the airport! I will be using this service again next time Im in Pittsburgh!
I use Regency Global Transportation for all my travels to and from Pittsburgh International Airport for the last 12 years. Never had an issue in all those years. The drivers are top notch very courteous and professional. I can not say 1 bad thing from the booking to billing to the ride. I would never use anyone else.Thank you for all the great tips. See you soon
Great experience, good prices. We made use of a sedan and an SUV and both vehicles were beautiful, clean, and well stocked. Our drivers were friendly, knowledgeable, and professional. We will definitely use your service again when we find ourselves in Pittsburgh and would recommend it to all our friends. Thank you!
This service was AMAZING! Stacey was so helpful and made sure this experience was the best it could be for prom. I would recommend them over any other transportation group in the area. You will not be disappointed!
Regency Transportation was a delight to work with. Our group was traveling from all over the world. We had a lengthy transfer of about 1.5 hours from the airport each way. Katie was always available and changes were handled in a timely manner. Thanks for being great, Regency!
Regency Transportation is always so easy to work with. The drivers are always kind and courteous and I believe go above and beyond for our guests. I will only use and highly recommend Regency!
We recently used Regency Global Transportation Group to pick us up at LAX after a European trip. Our driver texted us as soon as we landed. We chose meet-and-greet and he told us exactly where hed meet us. All went smoothly, so well use Regency Global Transportation Group in the future.
What a great experience! Starting with pleasant, informative customer service when I called, to a clean and punctual bus. They were also very flexible when we had a last minute change in venues.
Super service - the driver was there plenty early, even though it was 4:30 in the morning. So polite and nice, in both directions. Well worth the lack of hassle in parking the car and getting it when we returned, especially since I was with my elderly father. Would definitely use again.
I have been using Regency for more than ten years. Their service is impeccable. Their vehicles are very well maintained. The drivers are pleasant, helpful and courteous and always early.
Great service from signing of contract to return trip! great driver!my company always used regency!
Early morning pick-up, driver was prompt, friendly and very helpful. Im not a normal traveler through Pittsburgh and the driver even gave me airport tips to make me more efficient in navigating the security lines. Car was very nice and clean. Couldnt have asked for anything more.
Very professional and friendly - highly recommend them!
Great wedding transportation! They were on time, the driver was incredibly friendly, and they were respectful of what our needs were for the day! Would HIGHLY recommend.
Always reliable. Always there. Never skip a beat from the reservation to the drivers.
Great service. George is punctual and polite. Highly recommend.
Professional and highly communicative from the start of the booking through the final drop off. Would highly recommend anyone who needs a little more personalized service than uber, Lyft, etc for your clients, co-workers, relatives or friends.
Whenever I travel to Pittsburgh, Regency is always my go-to chauffeured services company. Highest levels of service I have experienced, and I travel and use ground transportation around the country. Excellent job! I look forward to calling Regency as soon as I plan my next trip to Pittsburgh!
I requested a sedan to Pgh airport several times, it was on work order, driver came in SUV, obviously trip sub out, seat in SUV truck had floor board, I was unable to get in high seat due to my disability!! The driver and my caregiver had to physically lift me into car. Very dangerous as I could have fallen and at airport driver and Skycab guy had to lift me out to wheelchair, could have fallen and broke my hip bone.I called them several times to speak to manager to no avail. They charged me a $5 driver gratuity on top of his $13 rate!!!! I believe they need to refund my money.
Very good and reliable company with precise and quality service. Would recommend it to my colleagues. Thank you!
Everything worked as scheduled - timing, driver and vehicle - made for a perfect wedding day!
Great staff and excellent service and vehicles.
Driver was courteous, drove smoothly, was not too talkative and the car was luxurious!
Use regularly to and from airport. Always on time and professional. Recommend their service
Awesome black car services. Great prices. Excellent drivers.
Driver was on time, even early, flexible, friendly, and efficient. Will do this tour again and will use this company next time.
Great drivers and modern and safe equipment
You can find me here, Im here for all of your travel needs, no matter how far you want to go. ID # is 643 ask for Chris for your driver.
Timely service great friendly employees clean newer vehicles can handle any size group
I highly recommend Regency for their prompt and professional service.
The Chauffeurs were fantastic and found another route when faced with a closed highway. they went above and beyond to get me to the airport.
I was very disappointed with this company. My 15 yr old daugher and 16 yr old niece traveled to Pittsburgh Intl Airport. The driver Mike was there promptly and my daughter found him easily. My niece unfortunately was missing for 2 hrs. I contact Mike who very kindly assured me he would not leave until another driver could be found to release him. Upon calling dispatch to determine the best way to proceed, the dispatcher Melwood was very rude and advised that they would charge $74/hr while waiting for my niece to be found. I explained that was way too much and could we not just give them a call once she was found. His response was to ask if we wanted them to wait around all day on us. I advised him that I was more concerned with helping the police locate my missing niece than deal with his rude behavior. I promptly released the driver and advised Melwood(dispatcher) I would never use his company again.
Always on time and very polite
I need a last minute pickup for clients that needed to catch their flight at the airport. I called Regency and they had someone at our offices within 20 minutes. Never used Regency before and I cannot say enough about how professional they were, given we were not usual customer. They are my new go-to resource now!
Outstanding Service!
Very professional drivers.