My carpet was VERY dirty and stained from having pets. I honestly didn’t think that there was any way possible to get it back to looking like NEW! Anthony did an AMAZING job my carpet looks SO GOOD and almost looks like it did the day it was installed!! I am impressed! Anthony was very friendly and knowledgeable.. I cannot thank him enough!
Please excuse my sons comment from yesterday.We loved the experience, he’s an idiot, too much time on his hands these days. He wasn’t even present for the time of the cleaning and he’s mad his cigarette burns beside his bed, didn’t come out. It’s his own fault for burning the carpet and thinking someone would be able to “clean it.” It needs replaced, he needs to move out and move on with his life. His review below is unnecessary and inaccurate. The tile and grout is STILL gleaming from 10 days ago. THANK U ZEROREZ MY HOUSE SMELLS AHHHHMAZING!
Anthony called to confirm. Was on time and efficient. was able to give me the exact price so I could write a check. New to us home. Now I know carpets are clean and I can walk on them barefoot. Took under an hour. so far happy with result. time will tell.
I had zerorez come out and do carpet cleaning. The technician was very friendly and you could tell he knew his stuff. He was efficient but didn’t feel like he rushed through anything. The online scheduling made it so easy and the communication thorough was great! Would definitely recommend!
Highly recommend this service. Easy from start to finish. Friendly knowledgeable people. Carpets look great! No residual chemical oder either. Very happy.
Scheduling the service and getting a quote was an easy phone call. My technician (Brandon) called in advance of his arrival and arrived on time. After walking through the job, answering my questions, providing an assessment of expectations and confirming the quote he got right to work. I Was asked if I wanted to review several rooms after they were done to assure satisfaction. Brandon was professional, respectful, and reminded me of some safety considerations walking from the freshly cleaned carpet to tile flooring.Very satisfied!
This is our second time using Zerorez and once again they did a fabulous job! Scheduling the appointment was easy via phone and I was able to get some questions answered. The technician was amazing. He showed up right on time, was very professional, very informative on the options I had, and he did great work! Highly recommend Zerorez for their carpet cleaning services!
Our technician Matthew arrived at the very beginning of our window time! Which we were extra excited about! When he got there he was very kind and polite! We walked through the rooms and he reviewed everything with us! He did an absolutely wonderful job! Would definitely recommend to anyone!
Did a great job on my carpet. Went out of his way to make sure I was happy. Would definitely recommend zerorez
The tech Brian was very friendly and personable. He arrived ahead of my scheduled time and called me before hand. He answered any questions I had and walked through the apartment after the cleaning. I had many surface stains from my pets and the carpet looks good as new after using their service. No stains remained after the cleaning. Would recommend!
We had our duck work (vents) cleaned in our home... Jeff and Pat were on time, very pleasant and knowledgeable about their products.. They did an awesome job, I could tell a difference immediately! If your thinking about getting your vents cleaned.. Do it, call these folks, you wont regret it!!! Thanks Guys! -Michele and Kevin
Highly recommend! John was on time, helpful, and did a wonderful job. Our couch looks brand new!! Very happy with the service!
The service was wonderful. The carpet looks good as new. The tech was here when he said he would be. He really cared about whether I was happy with the job he did. He was very personable and I am impressed! Way to go Dan! The only thing is that price was pretty high for 2 rooms and a small hall.That would be the only drawback.
We had a lot of construction done in our home, and as a result, some of our spaces acquired a good amount of dust a debris, which is what prompted us to choose to use ZeroRez instead of attempting to go a deep clean ourselves.Daniel did a really thorough job cleaning multiple carpeted spaces in our home. He also took care of cleaning two large sectionals and three different area rugs. As Daniel worked in our home, he was respectful of the space; he made sure to cover the hardwood floors, to add plastic under wood furniture that sat atop carpet (to avoid a collection of moisture), and he got along with our dog.Based on Daniels work, we would highly recommend using this company!
The carpets came out great! All stains were removed and the carpet looks brand new throughout the house. The service technician was very friendly and extremely knowledgeable of the services. We will definitely use Zerorez in the future and recommend to family and friends
Arrived on time with a phone call notice the day of and text reminder two days prior. Excellent service, attention to detail, moved and protected the furniture. He was also quick! 2 hours for 4 rooms plus the hallway and stairs. Very pleased with the service.
Absolutely the best customer service we have received in a very long time. They definitely set the bar on how companies should do business! Dan was extremely professional and personable! We will definitely use this company again!!!!
The tech was honest in telling me what to expect. I had options to choose from and I made the decision that was best for me and my budget. My carpet looks great and does not show its age. Im very pleased with this company.
Arrived at time scheduled. Very friendly. Couch, chair and loveseat look amazing. I would highly recommend!
Zerorez cleaned my carpets and had them smelling and looking great. Paris was the technician and he was very professional and kind. Such a great first time experience. I will definitely use Zerorez in the future and I highly suggest you do to!!
Kevin was professional and thorough. Did a fantastic job. Will use again and recommend.
Wow!! Matthew did a great job on our carpets and was so friendly and professIonal! I don’t think we need to have them replaced now that he cleaned them!! I will 100% use these services again!
Quick and amazing results! Dave was very friendly and Thorough with his work. Highly recommend!!
Best experience we have had. Matthew was great went above and beyond the scope of work. I would recommend him to anyone. Will request him in the future if possible!
Zerorez cleaned the carpets in our entire basement (stairs and 1,000+ sq ft). The technician arrived on time and did a great job. We have lived in this house for almost a year now, and have wanted to have the carpets cleaned in the basement - I’m so glad we finally did! They look and smell fantastic! Highly recommend!
What an amazing experience honestly. The gentlemen that showed up early which was a bonus. Walked the area needed cleaned and got started right away! Results are wonderful smells fresh and clean. I literally have no complaints and will be using them in the near future ! Can’t decide on a company to use. Call zerorez
The guys were professional from the moment they pulled up. They were extremely informative, not pushy, let me know about some extra services but didn’t require or push me to buy them. The work was great. I’m glad I choose Zeroez. I’m never disappointed in the service I receive from them!
The gentleman that came to clean my air ducts were very professional, went over the cleaning exactly how they were going to do it step-by-step. They also cleaned up all areas where they were working. I will definitely use them in the future.
The Zerorez team was so accommodating! They were also great at communicating before, during, and after the cleaning. I will definitely use their services again and I highly recommend them to friends and family!
I had several areas of my house cleaned. MyDen/ Family room was especially dirty. It looks amazing! The technician took his time and paid close attention to spots and detail. He explained precisely what he was going to do and he was extremely friendly. I am very pleased with the way my carpets look!
Wonderful service! Was very communicative about the job being done and what it all entailed. No gray areas. Dan was amazing and super nice! Went over each room with me before starting the next area to clean! I would highly recommend them. They made our carpets, and stairs so nice and fresh again! We have 2 cats also, and he did an amazing job with those vomit stains that normal, at-home machines just can’t tackle! 10 stars! We’ll be getting our ducts done by these guys next week and can’t wait to breathe better again, soon!
Also cleaned tile floors. Very pleased with the outcome. Very professional and thorough.
They’re very understanding if you have to reschedule, they stay true to the window of time and if they feel like they’re running late they call and make sure that it’s okay. Great communication and customer service. I get my carpets cleaned once to twice a year depending on what my high traffic areas look like.
Matthew Wade was our tech and he did a great job and explained everything he was doing and why...! Great job!
Zero Rez and their employee John Watkins did a quick and professional job while at my residence.
They were able to schedule my cleaning of 4 area rugs for the next day. They look like new! The gentleman did a wonderful job and was very friendly and efficient.
Matt did a wonderful job today! He was great at consulting on what we actually needed from the service as well as well as the actual job itself. We have two dogs so many spots on our carpets which are completely gone now and the carpet looks like new again. Will definitely be using this company in the future.
I have used zerorez several times over the years for carpet cleaning, air duct cleaning & tile cleaning. I am always impressed and never disappointed!!! I absolutely hate my kitchen floors because they are a white tile and white grout and are so hard to keep clean! But with one call to zeroez they look brand new & like you could eat off of them! Now I just need to keep my kids out of the kitchen! Thanks Zeroez!!
Dave was so friendly and explained every step of the process. He was done with the entire house very quickly and arrived early in our time window. Carpets looked wonderful when he was done, would highly recommend to friends!
The services provided were excellent. The two pieces of furniture look fabulous and the two men, Anthony and Brandon were very professional and very friendly. I would recommend their services to my family and friends.
All around great experience! Our tech was extremely helpful and left our home with totally clean with completely refreshed carpet. Would recommend to anyone in need of any Zerorez service.
Confirmed the day before our appointment. Called 45 minutes prior was polite and took care in setting up reviewed all services and charges prior to starting. Carpet looks and smells great!
Brandon was fantastic. Very nice and accommodating. Extremely easy to talk to and genuinely loved his job. After 3 years of minimum cleaning, our carpets look new again.
Kevin did an excellent job! I can tell that he takes great pride in his service! A very nice young man. Highly recommend it!
Scheduling online was very simple, and was able to be secured in short notice. Kevin called to let us know he would be arriving in 30 minutes. When he arrived, he explained exactly what was needed, as well as the process that would be used, the amount of time to complete, and drying time. He was pleasant, and very personable!
I recently had my air ducts and dryer vent cleaned. Zerorez was super easy to deal with from getting a quote to booking to the day of service. The two techs that performed the cleaning (Josh and Pat) were friendly, professional and efficient. They called 30 minutes before they arrived, walked me through the whole process and answered a few questions I had and then followed up with me before they left to make sure I was satisfied with the service. They made me feel comfortable having two strangers in my home, keeping their masks on and put booties on over their shoes so as not to track any debris from outside. They also triple checked that they vacuumed all dust and debris from around each vent before they left. I couldn’t have asked for a better experience!
My wife and I just bought a house and called Zerorez to clean the ductwork and furnace. We could not be happier with the decision to use them and even the switchboard operator at their call center had phenomenal customer service. Our specific technicians Jeff and Pat from Zerorez Pittsburgh were so great. They showed up right on time after confirming the day before and 30 minutes before, they explained everything clearly and showed us some options for other services if we wanted them but were not pushy about it at all; we actually added a $100 service specifically because they were not pushy about it and just offered their honest opinion from years of experience. Definitely normal people you can trust in your house and not trying to nickel and dime you. They cleaned their equipment before bringing it in and laid down drop cloths so they didn’t scratch our floors etc which was a really nice touch. Zerorez is newer to Pittsburgh but I really hope they grow and could not recommend them any more. Will definitely refer this business to my friends and family. Both Jeff and Pat deserve recognition for doing such a great job. Well worth the money and great trustworthy guys.
I received a courtesy call before arriving. He explained how everything worked, and it came out excellent. I will be recommending this service.
We have used this service before, each time we are amazed at how clean our carpets get. We have two dogs who slobber continuously and bring dirt in therefore our carpets get very dirty! Zerorez always has done an amazing job. Their technicians are friendly and get the job done fast and efficiently. We love them and highly recommend them. Today our tech was Daniel...great person, great job!
Did a great job! Loved that they put down mats in areas they are going to have cleaning equipment and where they walk. And they wear protective sleeves on their shoes when checking out areas to clean.
Mr. Wheeler was an incredible technician! He did exactly what was asked, and never tried to upsell me like other companies tend to do. We are grateful for the quality of work, and the attention to detail he provided.
Incredibly professional, efficient and thorough. Great job!
Very pleased with service and technician. Would recommend.
Matthew was great! He explained everything to us in detail and was very personable. Talked us through what he was going to do and informed us of what we need to do in the future for potential pet stains. Would definitely recommend Zerorez to anyone!
The technician Dan was very knowledgeable and professional. We had a bit of a different situation and he was able to diagnose what we would need to thoroughly clean the carpets. I highly recommend the company. It is also nice to know that I am not left with a heavy chemical smell.
I was very pleased with this service. The technician arrived early, but called before arriving. He was very personable. Explained everything before starting. Answered all my questions. I was especially concerned about a cat urine smell. He explained the treatment used for that and why a certain one was recommended. All of the work was completed in a very timely matter. The base price for the carpet cleaning was very reasonable. Mine was more, of course, because of the cat urine smell, which I know is very difficult to get out.
Very professional and very friendly! Had air duct cleaning and dryer vent.The guys talked me through everything and showed me what they were doing.Highly recommend!
Wonderful technician so professional, kind and skilled. Very pleased with our tile floors that were cleaned and carpeting. I feel like I have a new house! Couldn’t be happier with the service -thank you!
Excellent costumer service and they made me feel top priority
Professional, thoughtful and friendly technicians. Our technicians were Dave and his colleague. They explained everything and gave us options to choose from. They were honest about what we should expect based on the treatment we select. We are hoping that basic pet stain and odor treatment works for us. Level2 treatment seemed costly for us so we didn’t choose that option. Regardless our carpets looked way cleaner than before. They were quick and efficient. We are happy with their service.
This company is impossible to deal with. The time frames they give you to clean your carpet is unrealistic and the company isn’t flexible. I don’t believe the empowered water is the best out there.The worst part about the whole experience is I couldn’t talk to a real person and everything was done through texting. Every time I called the office number there wasnt an answer and I couldn’t get a real person to return the call. I recently saw this on *100.7 and I called the company to see about having my carpets cleaned and this was a total fail. I’m guessing the folks at Star 100. 7 had the carpets cleaned for free that’s why they thought it was so great.
Very friendly service, consistently checking on satisfaction and what I needed.
Seriously so nice, quick & efficient! carpets have never looked better 🤩
The Service Techs did a thorough job.Friendly yet knowledgeable and professional.Everything was explained to me in a way I could understand. Thank you ZERO REZ!
Brandon is the best!! He got a stain out that we’ve been trying to get out for months! Was professional and friendly - made sure we were happy with everything! I highly recommend the company and specifically brandon in Pittsburgh!
Brandon and Brian were very kind and professional. They explained everything to me. They did an excellent job today. I would recommend this company to all. Great price!
Luke did a fantastic job with cleaning our carpet! He was very kind and professional with the services and was respectful of our hoke. Our carpet was in desperate need of some TLC for the summer months and it looks absolutely worlds better! All the rooms look much better now! We are so pleased with the results and will definitely be returning customers!
Matthew was very friendly and informative. Carpets are old and badly stained, and he put a lot of effort into the job. Matthew gets 5 stars. Thank you !
Scheduling online was incredibly easy. I was even able to select my own appointment time slot. Communication was excellent as was the cleaning service. I have used Zerorez for years, and I feel good about their products considering I have children and pets.
The air duct cleaning service we received actually made the air in our house feel fresher. Me and my wife noticed it right away. Would recommend having your vents cleaned every so often.
On time and very professional. Great work
Amazing attention to detail. Went above and beyond!
Zerorez was super quick and efficient! They cleaned our apartment and got all the dust and cat hair out of the carpet! Everything looks great and I love it’s so fresh and clean and no chemical smell!
Brian came out on time actually early which was Awesome! My carpets look Brand New again ! I will be recommending Zerorez to everyone I know . Thanks again !
Got an appt the next day! Jared was SUPER nice and did a great job. I am impressed that they use zero chemicals and that it looks so good and smells so fresh!
David was on time, very nice to work with, explained everything, answered all my questions, and did a fantastic job! My carpets hadnt been cleaned in more years than Id like to say, and when David was finished, they looked almost new! He even got out some stains that I thought would be impossible to remove! I couldnt be happier!!
We have a six month old puppy who has had many accidents on our carpeting making it smell and stained. Dave cleaned our carpets and removed the stains. He was very thorough and took his time. He was very conscientious and professional. Our carpets came out beautifully. Would highly recommend.
Zerorez did a great job! I recently bought a house where it looks like the owners had never gotten the carpets professionally cleaned. Zerorez came out and did the best they could and the carpets are looking and smelling almost like new! Their service was a little more costly than other services, but the job they do is definitely worth it! Would definitely recommend to others!
Zerorez was flexible with scheduling and even accommodated a last minute day change. They were communicative, friendly and did a great job on our carpets. Will use again!
Dan was the technician that came to the property and was very friendly and explained everything that would be the best for us. He was efficient and fast! Results were great! Would not only use this company again but would recommend for friends and family!
Cleaned 6 rooms and removed all stains. Technician arrived on time and completed all work in a timely fashion.
My carpet looks and smells wonderful! I would definitely use Zerorez again. The technician was very professional and did a wonderful job.
The technician Daniel was very thorough, professional, and attentive to the entire process. I am an extremely satisfied customer and would not hesitate to have this company again. I will also be telling others about my experience.
I really appreciated that when I made the call in the first place they were very thorough with explaining the information I wanted to know. When they said 11 to 1 was my window, they really came at 11 o’clock. I wasn’t stuck waiting around for service. The technician was thorough, gave me my options, and was quick and efficient.
The employee was very kind and did an efficient job. He answered all of my questions and completed all the work in an organized and timely manner.
We used Zerorez to clean our new house’s air ducts and furnace. The two person team was polite, communicated the process before during and after, and worked efficiently. It took a couple of hours for the entire process in a mid-sized home.
Completed service in timely and efficiently manner. The technician was courteous and respectful of my home and belongings. Have used zerorez in the past and will use again on the future. I like that they use no harsh chemicals, good for the environment, our pets, and our breathing!
Used a different company three or four times a year for 20+ years. These guys changed my mind! Wonderful results, great employee!I will be back!
I was blown away by the results of our carpet cleaning! Dan was very professional, personable and informative about what would give the best result and did not disappoint. Areas that I thought would never look “fresh” look brand new. I can’t say enough positive things about my experience and will definitely use/recommend Zerorez again!
Guys explain things professionally, they worked hard and efficiently. Cleaned up after themselves. Put things back that was moved. Thanks
He was very polite and professional. Overall and amazing job. Highly recommend.
Dan was amazing, my carpets looks great! Even the carpets that are years old and worn were brought back to life. Highly recommend!
Luke did an amazing job cleaning the carpets, the areas I was worried about coming clean he spent extra time in those areas. He was even able to remove red food coloring out of the carpets. He was very professional, and Im impressed It took less than an hour to clean 4 rooms and a hallway in less than an hour. I highly recommend this company. Request Luke if you can :)
Luke was very professional & did a great job!
Very friendly technicians. Easy to schedule. Very happy with the results of my duct cleaning.
Often when there are pictures on a companies website showing their before and after pics, the reality is not usually quite up to par. Not the case with Zerorez. I cannot believe the difference in my carpet before and after. I even took my own picture of the before and after because I am truly amazed. Brandon was wonderful, he is very kind, explained everything and helped me put some of my furniture back which was greatly appreciated.
I had Zerorez come in and clean my sectional because my puppy left stains all over it. Even though the technician warned me that he may not be able to get all the stains out, he did! I am so overly thrilled with how nice my couch looks. It has been restored and I will refer this cleaning service to anyone looking for this type of service.
Very professional and courteous. Good process for cleaning. Technicians were respectful and did a nice job. Carpet appears much cleaner at this point
I was amazed at the job that Matthew did. He got out a stain that other Chemdry could not. The carpets look and smell wonderful