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The UPS Store
11767 S Dixie Hwy, Pinecrest, FL 33156, United States
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The UPS Store

Comments
Ni
Review №1

The worst customer service I have ever experienced! This place should be shut down. Came in with a bunch of amazon returns and before I even started the kid behind the counter looked annoyed and bothered. Was complaining with another customer about people still coming in despite the rain. I can’t even count how many times he rolled his eyes. I even apologized to the other customer for taking so long and let another lady go before me. I finally said I was done in order to not have to work with that horrible employee and when another guy came to help he was basically as personable as the labels they were printing but at least didn’t huff and puff the entire time.Will never come back here again!!!!

St
Review №2

I went on a Thursday. I was told that they have one Notary and he does not work everyday. Come back on Friday. Went back on Friday early afternoon and I was told that the Notary was gone for the day. Asked to speak with the manager. Was told that the owner/Manager is the Notary and that he sets his own schedule based on his own whim. Long and short of it, call before you go because you cannot trust what they advertise.

St
Review №3

Horrible customer service!!! They lost a package and told me to call corporate because they are a franchise. I then had to go again to the store before Lester would do anything. He argued with me and I am the customer who was put out. Hope the owner of this franchise reads reviews.

Sa
Review №4

Not only are they open until 4pm on Saturdays but the employees are very helpful and nice. I had a situation with sending a large box and Lester assisted me 7 went above and beyond the call of duty. Keep up the GREAT WORK!!!!

Ek
Review №5

Wonderful service. They advised how to do my return correctly and saved me time and money! A+ employee.

fr
Review №6

They dont quote you accurately. The service was not friendly. There is no organization in the store. I had to drive from the other end of Miami only to realize that my money will be better spent somewhere else.

Jo
Review №7

Friendly helpful staff, no matter whether youre dropping off a pre-paid box or shipping a microwave to be repaired, that staff always seems interested in getting you the best price.

Br
Review №8

They have no respect for others property at all!! They will open your property if they have the chance. I went here one morning to return Comcasts modem because they couldnt connect the service and at this office and they returned the package back to me by mistake. I opened the box again and all the cables where missings from the box. Its too bad I didnt take the employees name to report him properly, that is very disrespectful and its a very big disappointment!!

El
Review №9

Showed up right on time. Fast and friendly!

Ja
Review №10

I could not even ship out a package when I needed to, because their computer system was down.

gp
Review №11

Terrible, disrespectful, and they lost my package. Do not go here, go to Fed Ex or the Post office, its not worth it.

Da
Review №12

Great service, thank you

Sy
Review №13

The staff is very helpful

Gl
Review №14

Not allways helpful

Ir
Review №15

Lost ...

Information
9 Photos
15 Comments
3.6 Rating
  • Address:11767 S Dixie Hwy, Pinecrest, FL 33156, United States
  • Site:https://locations.theupsstore.com/fl/pinecrest/11767-s-dixie-highway?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 305-256-0256
Categories
  • Freight forwarding service
  • Business center
  • Shipping and mailing service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:8:30am–7pm
  • Tuesday:Closed
  • Wednesday:8:30am–7pm
  • Thursday:10am–4pm
  • Friday:Closed
  • Saturday:8:30am–7pm
  • Sunday:8:30am–7pm
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