Extremely responsive. Rafael’s guys came by last year to patch up an old system and it was a matter of time before I needed to replace the unit. I called Monday. and it was scheduled right away. The personnel was professional, Thorough very clean and attentive to details. Instruction on how to operate the unit were provided and settings in place. I would recommend them hands down against any competitor. My thanks for great service and turnaround time!! A very professional firm to deal with
Rafael and his staff were excellent! Prompt, polite and professional. They immediately identified what was wrong with my A/C and fixed it on the spot. Their prices are also very reasonable. I’m a happy customer and Definitely Recommend!!!
First off I had a really bad night since my ac broke. I called this company and it was the best decision I made. I called at 9am and at 11am had the services rendered. The overall experience was fantastic . I knew when they were on the way because they use a bot that texts you to keep you informed of the arrival. The workers were punctual and very nice. They kept me in the loop throughout the whole procedure and explained all the processes. I highly recommend this company.
Needed a new AC unit. These guys gave me a competitive quote and were able to come out next day. Professional team, great work. Never going to use another company for my AC needs!
This company is my life saver, The service is fast and very reasonable price. even came to my place earlier . unit is cleaned, freezone is refilled..unit is working fine like before.Great job!update 09/03/21Our AC has been down again.. only Air came out! Texted the company, the team showed up as the appointment, Found evaporator coil with multiple Freon leaks . Good news is this evaporator coil is under warranty. I only paid for labor and Freon.They got the new part exchanged with Manufacturer very fast and professional.Thanks again for the rescue!
The crew at Freezing Point AC did maintenance on my central air compressor and handler while also installing a ductless mini-split in my garage. The services were done efficiently and at a reasonable price. They also offer financing options. I highly recommend them to anyone needing HVAC services.
Very fast service. Very professional. And very fair prices. Highly recommend. Thank you for the great service.
They are the best!!! My mom is in Florida and I am in New York. My mom’s needed a new AC system and they came same day I called. They were professional and explain everything to me and installed the same day. The men were very kind to my mother and made her feel at ease. They did amazing job!! Freezing Point Air Conditioning was such blessing to me. I could totally trust them with my Mom while I was in New York to do install the AC unit professionally.
I live in New York and had an issue in my condo in Miami. All I have to say is that Raphael and the team were amazing. I saw understanding, compassion, urgency, professionalism and so on. Working with them was so easy and I had a detailed email about all the findings and repair that was done. They immediately made my anxiety disappear :-). Will definitely recommend and will continue to use their services.
I placed an inquiry on Home Advisor and Ralph called me right away. He was at my house within 90 minutes, and was able to determine I had a bad compressor. He presented options, and ultimately I decided it was time for a new unit. They made it easy to pay online, and sent status updates via text. Daro arrived on time for the installation, and did an excellent job. I can sleep comfortably tonight. I would definitely recommend.
I have used Freezing Point twice. I am so glad I found this company on Home Advisor. They are extremely professional, detailed, and thorough. Every person I have interacted with, I received the same level of quality service. Freezing Point has gained a customer for life and I will recommend them to all of my family and friends or anyone who mentions they are looking to receive service or repair on their AC. Many many thanks.
I just had my air conditioner coils cleaned and my air conditioning line flushed. Freezing Point has been such a pleasure to work with. My initial contact was with Rafael, he was fantastic at scheduling my appointment for early this morning. His techs Leo and his brother arrived right on time, they were efficient, timely, knowledgeable, professional, courteous, and very kind. I will certainly call them again once I need additional assistance with my two air units.
I first met the owner of Freezing Point when my A/C Repair company of 20 years could not come by to service my A/C. He not only fixed my problem, he diagnosed another problem that they had missed just a few weeks earlier. Heres the thing... He recommended I let them do the repair because it was under warranty and it would have been less expensive to let the other crew have the job. He saved me thousands of dollars.I dont know many companies that would forgo a shot at making a lot of money like that.I admired the work ethic and the honesty so much I told him as soon as that job was over, he was my new A/C guy.Recently I moved and I wanted to swap out my thermostats for something better. I called on Freezing Point. They were there the next day to do the work. It wasnt as easy as just installing it but they didnt quit until the job was done and done right, all while honoring the original quote for the installation.I dont usually review products or services, so if youre reading this take it to heart. Rafael Lamboy and Freezing Point are honest, hard working and very fairly priced. His team is professional, courteous and take pride in what they do.
I am extremely pleased with the service that your company provided to us. Everyone was very courteous, professional and knowledgeable. My AC is working perfect and I’m so thankful.
Absolute life savers, extremely professional. Billing was handled directly with the company not the techs. Invoice in my inbox and paid online.Technicians were polite and respectful of my family and property. The were very knowledgeable and did not try to upsell me on something I didnt need.
Lazaro came out and diagnosed and repaired our AC in a matter of a few hours. He was at our home in about an hour. Crew came a little later with parts and fixed a motor that went out. Super efficient and professional. Very happy. Found them on Angies List.
Very knowledgeable and responsive. Definitely recommend!
We called Freezing Point Air Conditioning because our AC drain pipe was backing up. They arrived right when they said they would, in full Covid-19 precaution gear, and gave us a free estimate. We moved forward with their quote and they did exactly what we asked for and more.It turns out we also have a plumbing issue, that caused our problem in the first place. Our technicians did not need to identify this problem whatsoever, but they did and we thank them for that. Great service! I highly recommend to anyone in the Miami area.
Professional, fair pricing, reliable, and fast. We have used Freezing Point for several years now and they have always been great. The technicians are friendly and personable. Rafael is honest, friendly, communicative and will always do his best to work with you and get a tech to your place as soon as possible. I highly recommend Freezing Point to anyone!!
They would have to teach their employees how to better drive, my car almost crashed on the highway with the company van. If they behave like this on the street, I would not want them to enter my house.
Excellent Service it is great company. I highly recommend them very honest and hard working.
Raphael and his crew did a great job.
My installation w entire very well. The price was fair for the brand installed. The team was very professional!!
My eleven year old unit stopped cooling on a Friday January 17. I reached out to Freezing Point AC via email and a phone call. I received a call within 5 minutes. A technician was scheduled for the next morning. As promised they showed up on time, went to work assessing my unit... finding leaks in the system hence no coolant. I asked about a new unit. Within minutes I had a professionally written quote. Very reasonable. I said proceed. By 4 pm I had a new unit. Amazing customer service. Responsive, professional and respectful. Thank you Freezing Point. You are my first choice for my AC needs!
Great communication. Fast response times. Great service. The customer service is second to none! These guys have been working with me on rental properties for 2-3 years. I highly recommend them to everyone!They do a phenomenal job a major and minor repairs.
Came in a timely manner. Called another company which wanted to charge me double for the work I had done. These guys were super professional and efficient and will highly recommend them to anyone. Great service
On Friday evening we called about our A/C giving us issues and by Saturday noon we had a brand new a/c unit installed. The response time was phenomenal. The staff had amazing knowledge about a/c repair and units which was explained in laymans terms. We were provided several options to choose from ranging in price and we opted to purchase a new a/c because it really was time. The process couldnt have been easier and more efficient. The next day, within a matter of just a few hours, a new unit was installed and the area was cleaned up the way it was found. I would HIGHLY recommend Freezing Point for any a/c needs.
Fantastic service. Quick, efficient and thorough. Highly recommend
The office AC coil froze up. Before I got Freezing Point AC onsite, one company arrived and gave me a ridiculous price with false information. When I refused his price, he dropped to half. Still high, I refused. Then, he dropped his price, again! Then, I didnt trust that guy...it felt like high-pressure tactics, based on me needing my AC running. I called Mr. Rafael at Freezing Point AC back and I told him what needed to be done. Contractor to contractor, we had a brief conversation about scum bag contractors (some of them being nationwide companies) in this town, taking advantage of their customers. Rafael sent a guy and got my AC running, WITHIN TWO HOURS! FOR WAY LESS THAN THE OTHER GUYS 50% OFF FINAL PRICE. Rafael did me a favor and saved my day!! Thanks Rafael!! This good review is the least I can do. To the customers..if a company is telling you a price at or near the cost of replacement of the AC unit, get other prices!! Most AC repairs can happen fast in this hot town. Be patient and call Freezing Point. :) I will keep these guys on speed dial for my future jobs.
Yesterday my air broke and with a 6 month old not having air in this heat is no fun! I called Freezing Point Air Conditioning and Rafael showed up in an hour! My air was fixed within no time and I was so relieved. He was very efficient and nice!
I just wanted to take a minute to say thank you to Lazaro and Rafael for keeping my AC going. Its hard to find reputable people in any profession these days. Thank you again.
Freeze Point Air Conditioning is solid from the ground up.
These guys are the best they came and finish the job correctly that the previous AC contractor did not finish (A Alaska air conditioning)
These guys are the real deal.They came out to our home within one hour and were able to get our ac working again at a fraction of what we have paid before. Would highly recommend them and use them again.
Professional, timely, efficient, kind and committed to providing great service. Love these guys and how they operate!
My home was a mess with the air conditioning some rooms way to warm another one super cold ? I called freezing point through home advisor they came found my problem it was my plenum, replace it and now I’m very comfortable, Rafael and his crew are dependable and professional 👌🙏👌🙏
My experience with them is very OK. The main problem is the communication. They are on the expensive side charging 500 dollars additional for framing the A/C. Terrible organization. Buyer beware.
Great Service