Words cannot describe my appreciation for State Farm, the Edgar Ortiz branch, but especially Christina. They have all been a godsend. My family has been with State Farm for years and now that I am getting older and needed to meet insurance needs, I turned to State Farm and they have been literally amazing. State Farm and Christina have gone above and beyond on every single matter. If I have any questions, I know I can reach them immediately and will receive a response right away. In addition, with any roadblocks that have occurred, I have received a lot of support. I truly am grateful for Christina, as with the latest roadblock, she has been with me every step of the way. It truly makes me feel at ease that I can count on Christina and State Farm, as the commercials say.
Agent Edgar Ortiz and his great staff are friendly, patient, knowledgeable, and prepared to assist. Christina is always available, returns calls, works effectively and in a timely manner. State Farm is dedicated to their clients. I give them an A+. I feel secure and you would too.
I would like to start off by saying that I’m not a State Farm policy holder. I met with with Edgar a few months ago to talk about getting coverage. His staff was friendly and helpful, even offered me and my father some water bottles. Small gestures like that really make you feel welcomed. He spoke about what State Farm does and what they do for their costumers. He broke everything down and tried to help my farther and myself. Sadly this is where my story takes a turn, I didn’t sign up with Edgar and State Farm that day. There’s a saying that goes “you get what you pay for!”Well, I didn’t get State Farm and went with a cheaper alternative insurance company that I won’t mention.Fast forward to 3 weeks ago, my Car was parked and was hit by an Amazon Delivery driver!Amazon told me they would take care of it, their insurance told me they would take care of it…weeks passed and I heard nothing, and so I filed a claim with my D-list insurance and I had to jump through hoops and juggle two different companies that were giving me the runaround!I know this story is kind of long but it has a point. Because when I had no one to turn to that knew the insurance business I embarrassingly messaged Edgar! I told him what happened and that my immobile car needed to get to a body shop because no one would come to my house to look at it AND that I needed to get a rental car when my own insurance wouldn’t provide me with one.In one day! he helped me look for a certified Tesla shop! He was able to give me a list of reputable Tesla certified shops for me to pick from. I called a shop and they set up a tow pick up for my car AND talked about getting me a rental car, all covered by the company that hit me!In one afternoon Edgar did more for me than two different insurance companies did in three weeks! And that’s when it hit me, if he’s willing to do that much for someone he’s not even protecting, imagine what he would do for someone he is!I highly recommend stopping by his office and having a chat with him. He will welcome you and help guide you to protect not only your car and house but your family and make you a part of his family! Thank you Edgar!
I called to simply get a quote and agent Christina has been very helpful with getting me a better price on monthly insurance that I even changed company’s immediately! Her service to client is professional and I’m glad I made this new change! Thank you for everything Christina you are the best 👍🏼
Wonderful customer service! I was helped by Perla. She was super professional and friendly. She helped me with my life insurance policy. She answered all the questions I had and made the process seem really easy. I had never had a life insurance policy before, so I appreciated her customer service. I recommended a few family members and they now have life insurance as well. Perla did an awesome job helping us with all of our policies. I would definitely recommend anyone to ask for her :)
EXCELLENT CUSTOMER SERVICE!!!Fast, friendly, no hassle, personable, and great value! Ask for CHRISTINA ROLDAN!I originally found this office 4 years ago because my father is a life-long Pico Rivera resident. He was not happy with his previous insurance company. One of my fathers requirements was that he speak with a live person who can give him on-the-spot answers to his questions, and allow him to pay his payments in person. My father loved Edgars attentiveness and quick responses to his questions. Knowing my dad was happy meant a lot to me. I decided to ask for a quote for all of my vehicles (personal fleet) :) the value and coverage sold me-yet the personal customer service from Edgar and his team are what has kept me! They answer emails, phone calls and make one feel like they are family. Most recently my husband and I bought a new RV. Christina Roldan was amazing! She took care of providing a quick quote, and added it to our policy. She communicated via email and phone and even sent the info to our finance company, and also sent my insurance card via email.Happy Customer!
I have to take the time to thank my sister Christina Roldan for all her help not only for car insurance but for making me feel confident in other services they provide. hospital indemnity and life insurance. I feel confident that you can trust in her for any of your needs. She will listen whenever you call her for any concern you may have. Tell her I recommend you and shell give you a discount. 😁👍🏻
Highly recommend Sofie and Christina .Great customer service for a affordable price. They helped me get insured quick and easy for my new car by phone. They are very professional and saved me tons of money! Best part no broker fee .Ask for them to help you with your insurance! You won’t regret it !Thank you girls!!!
I talked to Christina from State Farm and she was so wonderful, helpful and answered all my questions. They have a wonderful staff ! I would highly recommend if you need insurance.
Let me just say excellent customer service! Called in for a quote and within a few minutes Sofia had my quote and my monthly ready and explained everything to me with detail... she was super helpful. Very efficient, quick, patient and friendly. I was very satisfied with her customer service I stayed with State Farm. So thank you Sofia for your wonderful customer service 😊
Ever since I transfer to Edgar Ortiz office, his team been outstanding with great communication and always do their best with getting me better pricing for all my policies. They stay on top of their game. Christina Roldan I appreciate the service you provide. I have my home insurance, life insurance, and vehicles insurance all in one stop. One less headache on my end. Edgar and his team is the one stop insurance place for all your needs.
I definitely recommend this place. I currently own life insurance policy along with Hospital indemnity that pays you 250 dollars a day if you ever end up in the hospital. You never know its best to be safe with everything going on these days. Thank you for your service Ms. Christina Roldan for all your help.
I am very grateful and happy with my agent Christina Roldan, i have a total of 9 vehicles and my home insured with this agency. Since day 1 she has been transparent and very thorough 1 of the many reasons i keep coming back. Thank you so much and keep up the great work.
Ashley is an amazing help. Everything was so smooth transition went well. She even calls me for reminders. I’m so glad I switch over to State Farm. Great quotes as well. I recommend this company to everyone and ask for Ashley she’s a great help.
Sofia Tobar went far and beyond to help my family out. Great customer service. We initially called In for a quote and she got us very competitive rates. Saved me a lot of time and $$$$. Thank you Sofia!
Amazing experience! I worked with Christina Roldan & she was excellent and very knowledgeable, making my experience in purchasing and bundling our home and auto smooth and easy. She did a great job explaining the different options we had and what was the best for me and my family! She went above and beyond to help me get everything I needed executed ASAP. I am truly happy with my experience. Christina Roldan was VERY helpful throughout every step of the way!
This State Farm Agency goes Above and Beyond for their customers. Christina Roland is the perfect example of a Caring, persistent, organized insurance agent. Every time I call Christina for any question or concern she has the right answers and solutions. I’m beyond grateful and thankful I was referred to this Agency and I am beyond happy with the service I have received.
I finally decided to get life insurance and was highly recommended to see Perla by a family member. She patiently answered all the questions i had and helped me pick the best one for myself. Give her a call if you need someone who knows life insurance!!
Christina she was so helpful when it came to my life insurance. Had so many questions and I was thankful that she took her time to explain in detail what I have and what is a better option. If you are looking for life insurance I would recommend Edgar’s team they are the best.
Awesome customer service!!!! Called to get more information about what coverage I had on my vehicle, Christina was super helpful and answer all my questions. I would highly recommend to ask for Christina with any question you have.
This agency is a great place to work, Edgar is professional, friendly, and extremely knowledgeable. The team here is exceptional and strive to go above and beyond to help our customers. We all genuinely get along and look forward to coming into the office. So thankful for the opportunity to be apart of such a great team of professionals.
Friendly environment! I went in for an auto quote and Christina was so understanding on what I was looking for. She helped me decide the different coverage options I can get. Made me understand what I was getting. Thank you Christina.
I recently had to get A new insurance policy and Ashley was great help! She was very professional yet caring of helping me get my new policy. Look for Ashley for further inquires. She’s in it to help people!
I am new to this whole insurance thing so I didn’t know what was best fitting for my situation. I called and was immediately helped by Sofia. She talked me through everything and took her time to make sure I was understanding everything before I made my decision. I really recommend going to Sofia !!
Edgar Ortiz and his staff are simply the best! I recently had to make some changes on my insurance policies and I had to call my guy Edgar! Edgar is very professional and knowledgeable when it comes to all your personal insurance needs. Always caters to what you need and never over sells you on things you dont. Makes getting insurance super easy to deal with. Highly recommend Edgar and his staff!
Edgar Ortiz agency is very helpful. I called in for a quick quote and Sofia took the call. She was very patient to me as I am a very slow person when it comes down to insurance information. Definitely recommend her and the girls at this agency.
Christina Roldan provided great customer service something that I truly appreciate, she was very informative and great to work with. If you need great insurance and great customer service please contact Christina Roldan!
I walked in for a quote and was greeted by Sofia Ashley Perla and Christina. Even though I didnt get the quote they were nice and welcoming. I recommend checking them out
Edgar and his team are amazing! Switching over to State Farm was the best decision I made. I have saved so much money and everyone that I speak to has been so helpful and goes above and beyond.
I highly recommend Sofia! Great customer service and the nicest person ever! Will definitely be a repeat customer and will refer to everyone! Great experience!
Called for a quote, spoke to Sofia let me just say she was very helpful, and answered all the questions I had, walked out of the office with no worries. I highly recommend Agency of Edgar Ortiz. Great customer service.
Called for a Quote, spoke with Sofia she was very helpful and patient she went over the coverages detail by detail. Highly recommend this agency to family and friends. 👍
Sofia Tobar is very helpful I definitely recommend everyone to contact her for your insurance needs. She takes the time to explain everything!!
Highly recommended this place. Talk to Christina she will answer any questions you have and make you feel proud to have them on your side. Plus shell give you the best possible price. I have multiple policies with this company including the hospital indemnity policy. If you dont have it right now will be the best time to get it. 110% satisfied thank you Christina.
Sofia is very professional and great help!! Highly recommend doing business with them. Very happy with the service and the company !!
Edgar and his team were extremely welcoming and super informative. This is the team you need when making important life decision. I highly recommend this office to everyone.
Ashley was extremely knowledgeable in helping to guide me towards the best life insurance possible for me. I felt comfortable and secure in obtaining my plan through State Farm. I highly recommend reaching out and looking into life insurance sooner than later.
Very helpful, very respectful and always available to any questions you might have.
Christina was extremely helpful she was patient and answer all my questions. Christina was informative, professional and made the process of getting a quote and signing up for insurance so smooth. I never had such a great experience with any insurance agent nor insurance company, she made me feel like I was in good hands. Will definitely be referring my family and friends to Christina!!.
Christina was very helpful in answering all my questions and helped me get the best offer on both my cars. I will be recommending her to family and friends.
Highly Recommended. Edgar and his team are extremely knowledgeable and amazing at what they do. I can honestly say Edgar and his staff look out for their customers best interest. Great rates, friendly environment, happy customer!
Have been going for my insurance with Sofia Tobar since before she started working at a insurance agency. She is very punctual and trustworthy. Give her a call for your insurance needs
Called for an insurance quote, spoke with Sofia who was very professional and found me the best deal. 10/10 recommend.
I don’t usually ever leave reviews on businesses, but from the moment I was referred and decided to get a quote for my auto insurance, I had NOTHING but the best and most helpful customer service anyone could ever think to ask for. Christina Roldán, was exceptional! She gave me answers to questions I had before I even asked, she gave the most precise quote anyone could ask for and broke it down into detail what I would be paying for! Although, I am paying a bit more for my insurance, Christina’s help and professionalism encouraged me to insure my car with them! Thank you so much for all your help! I would totally recommend 1000x!!
Sofia was very helpful and gave me a lot of information. I got a quote on hospital indemnity, she was very patient and explained everything to me. I got the policy and I felt comfortable speaking to her. If you go I highly recommend talking to Sofia !!
Sofie was an awesome help in this agency. I loved their service and how helpful she was.
Sofia did an amazing job she was very patient, informative, and helpful. She gave me the best quote she is very good at her job. Best customer services ever.
I have Auto, Home, Life & Business with them & I have never been disappointed. Every time I need anything or have a question, Edgar is quick to respond & help me every single time. Today I needed a certificate done for my new business location & Perla was prompt, efficient and went out of her way to send it to the PM for me! I’m busy & have so much on my plate & Edgar & his team make my life so much easier when it comes to dealing with insurance. Thank you guys for all you do!
Recently purchased life insurance for my daughter and myself with Perla A. She helped me through the process and was very informative and through.
Where do I start. Edgar is an exceptionally profound agent, he was able to cater to my every insurance need regarding all my questions on my policy and we had a couple of good laughs here and there overall a 10/10 experience.
I was on the search for auto insurance and came across Edgar Ortiz-State Farm and decided to request a quote. Within minute I was connected with Ashley. She was very helpful when it came down to choosing the type of coverage that was most suited for my needs. Thank you for your patience and professionalism.
Perla has been very helpful especially during the times I submitted claims. She has walked me through them. Insurance claims can be a pain but it is very nice to have someone like Perla who is more than happy genuinely to help. Shes easy to reach and always thoroughly explains my options. I highly recommend this agency. Thank you Perla!
Very professional and attentive staff. Answered all questions and concerns in a timely manner. Highly recommend Ashley Quirarte. Very easy to work with.
Edgar and his team are pretty amazing. They go above and beyond to make sure that your insurance needs are well take care of. Best agent in Pico Rivera!
Great Customer Service, Edgar values his customers. Totally recommend.
Highly recommend asking for Perla. She was attentive and willing to answer any questions I had. She explains everything throughly with a positive and professional attitude.
I have used Edgar for Several years. I’ve left Statefarm and always end up back here. It’s so true when they say you get what you pay for. Edgar and his team are top tier and know how to treat and take care of their clients. I’ve referred several Happy customers to them.Thank you Edgar and staff! I appreciate you guys!
Edgar did an amazing job going over life and car insurance premiums. He’s attentive and very knowledgeable. Answered every question. He exceeded my expectations. I highly recommend Edgar and State Farm for all your insurance needs.
Came in last month looking for a health policy for my baby and Ashley helped me out. She explained everything clearly and made sure I understood everything before signing. I’ll definitely be telling all my family and friends who need any type of insurance to reach out to her.
Christina was great in explaining everything I was paying for monthly. She was great and knew how to answer all my questions and helped me figure out what I needed. Thank you so much Christina.
Called in a few months back to explore options for Hospital Indemnity for my kids. Sofia answered the phone and went over a couple of options with me. She called me the following day to follow up with me and get my policy started. Now I am a loyal State Farm Customer. She is definitely the person you want to talk to if you are looking for any insurance services.
Awesome customer service and very professional. Sofie listened to what I needed and directed in the right decision. I feel alot more confident about my future. I highly recommend them!
Edgar Ortiz is Extremely knowledgeable and courteous as well as his staff. Thank you for your professionalism.
All thanks to Sophia she was able to help me get back in the good graces with StateFarm after someTroubles in the past. I definitely recommend her & her agency if you’re looking for a great rate !
Ive been with State Farm for years but recently decided to switch to Edgar Ortizs branch, they found errors in my policies and better coverages for the same rate. Super polite and helpful, I would/will recommend to anyone I know.
Edgar has been the best since day 1! 10+ years with him. He has always guided me in the right direction and provided the coverage that made the most sense. Definitely recommend him. You will not be disappointed.
I never knew there were so many options for insurances . The group of people working here were awesome. Ashley was very thorough and I highly recommend her !!! Definitely Going to refer people to this office!
Christina was so helpful, she explained all my coverage and was so nice.
Not recommended at all, stuck with this insurance for 6 years and paid more because they were supposed to be good quality. They had a question about my marital status and without any notification they canceled my car insurance completely. 6 years of paying a premium I didn’t get a single phone call, a text message, an email. Nothing!The only reason I found out was because they called me to try and sell me renters insurance. Driving my car for 2 months with no insurance and all Edgar had to say was he was “sorry”.State Farm is good but I would stay FAR away from this office, get another agent who is more professional and actually cares about their clients. Edgar and his team give State Farm a poor name and a bad reputation. Very disappointing.
Edgar is the best agent! Very professional! Response time is impeccable and always willing to help. I would recommend him to everyone who wants an agent that’s willing to go above and beyond.
Highly recommend them. I’ve used Edgar for my car & rent insurance for quite some time now and I’m very happy and satisfied with their services. Edgar is always available to answer questions regarding your plan and coverage.
Went in to get a car insurance 6 months ago and got better options that fit my budget. Christina has also helped me with life insurance and renters insurance. Christina will go the extra mile to help you with anything that you need.
Statefarm made my experience easy and fast. I highly recommend them to my friends and family.
Being a new driver I had a lot of questions about car insurance. Edgar was very helpful and answered all my questions. I really felt like he looked out for my best interest.The office is also very clean and organized.
Highly recommend them specially Christina who helped me out in every way, she answered every question I asked and was satisfied with the quote ...go check them out I highly recommend them thank you once again 👍
Edgar and his squad, super helpful, very cool people,
Besides Great Rates, they are friendly, Knowledgeable and very clean atmosphere!
Edgar and his team provide exceptional service & customer care! I’ve been with State Farm for many years and love the products this company has to offer. Edgar has taken the time to sit with me & discuss the various products and coverage options available to me. After speaking to him I’ve been able to make educated decisions on what I need to protect myself & my family without any kind of pressure or obligation. I love walking out of the office feeling confident & secure. Thank you Edgar + Staff!
Called for a quote and got it the same day.
Excellent customer service. Always available to answer any of my questions or concerns. Highly recommended.
Very helpful and knowledgeable.
I called yesterday to get a quote for my truck and was very happy with the service I recieved. Jackie was very knowledgeable, helpful and friendly! Not only was she able to insurer my truck, but my business as well. Highly recommend this insurance company!
Im extremely grateful for the excellent customer service from each person I speak with who call back when promised with specific information and details!
I’ve been with Statefarm for about two years now and it’s been an awesome experience with them. Edgar and Marina are very professional and always on top of their game.
Definitely 5 stars to this place Jacqueline Garcia help me out with my truck insurance,very nice person patient professional and friendly, thank you,I highly recommend you.
Edgar really went above and beyond to help us out. Great guy and great service! Highly recommend him. Was able to get a great price compared to other insurances we looked at.
Really patient and amazing workers who take the time to work with the clients and Edgar is really involved too! Definitely recommend going to this State Farm!👍
I like this place I got my renters insurance the agent that help me her name was Jackie she is awesome
There awsome good vives and go above and beyond to help you.
The entire team provided excellent customer service!
Very pleasant and knowledgeable. Always willing to help and answer all my questions. Highly recommend!!!!
Amazing great service, Mariela is very nice and sweet trying to help me get a low price on my policy!!
I cant thank Edgar enough for helping me get a car loan, he made the entire process easy to understand and quick to do. I wouldnt have the car I have today without him, thank you for everything.
Edgar and his team are great! If youre looking for an agent in California, give them a call!
Awesome service. Thank you Edgar
Great Customer Service!!!
I totally recommend this office. I have my life insurance here and my daughters too. I talk to Perla. She is very friendly and is always attentive to everything that I occupy. 👍🏻
Marina and Jackie are very friendly in all services, I would recommend them for the service. I have also referred some of my friends and have been very happy with the service.
I want to review about Marina Ramos, she is very efficient employee and and all the time help in any question;Marina Ramos is a good employee and is always available to help you when you need it.
Excellent service I know them for 30 years with Jacky and Marina excellent work