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AAMCO Transmissions & Total Car Care
8825 N Black Canyon Hwy, Phoenix, AZ 85021, United States
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AAMCO Transmissions & Total Car Care

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Sk
Review №1

This place is amazing. Gets right to the point on what needs repaired, prioritizes my fixes for me and told me what my options were. If they arent the best bang for your buck, theyll tell you. Everybody in the building is incredibly knowledgeable about everything theyre doing! Highly recommend this place.

Ch
Review №2

Had my truck for 13 day to change a master cylinder the floor. Truck went in with a brake problem no check engine light come out with check engine light. They quoted me 580 and then changed to qoute to over a 1000. Brakes do work well. They left the filthy paper mat in the truck paper mat in the truck now I have an old tuck and its messy but bad customer service. Had high hopes I mean its Aamco they are well known company

Wi
Review №3

I did not have a good experience when I came to this particular shop located on Black canyon highway Im not sure if its a certain way other individuals get treated but my experience the times that I have been there has been very unsatisfying, the manager is rude when he is having a bad day but the way the work that is being done is unacceptable, and they charge for labor spent that was not devoted to fixing your vehicle. I had to file complaints on this shop but since the manager stated something different then my complaint was not valid because obviously the customer is not right. I read other other reviews stating that the manager and their experience was wonderful and I am grateful that they had that experience but in my case every time that I went there this was not the case I had to go to another shop to have a my car fixed after they stated that it was nothing that they can do after taking my money and not ornery their warranty. I was cursed out by the manager and called out my name over the phone I guess he figured that I was below the age of respect because he was upset for whatever was going on in his life. But I am old enough to have a audio file of the manager cursing me out and talking to me in a very disrespectful way when it came to me asking about a vehicle that was within his shop, if you have a good experience that is good for you enjoy your day

De
Review №4

Wendel and his team are fabulous! A transmission warning light came on while driving over from San Diego, they did a detailed inspection and explained everything in detail allowing me to make an informed decision. I left there feeling reassured all was ok with car, and they did not charge me for their time. Totally trustworthy and highly recommend them for your mechanical needs.

Lo
Review №5

This location does not honor the appointment times set. Ive got a warranty on my AC unit which was over 2000.00 dollars. Now I having issues and my man took the car in for a 9am appt and he sat there for 2 hours when a older man came in 20mins after him and did not have an appointment and that man got serviced before my car!!! I called to find out why that happened and the guy Wendell dismissed me and hung up meanwhile my man witnessed all of this and said there wasnt a lot of people in front of him like he said. It was the guy that was helped before me only. Not to mention theyve had my brothers car for 2mos and still havent fixed it!! SMH. Ive called and left multiple messages with the corporate office and only received a voicemail once. Ive left more messages with the customer service Supervisor and he still hasnt called me. Meanwhile the location didnt even look at the issue. They looked at other stuff we werent there for. I will never use Aamco again. I will use Mikes on Longview and Indian School. At least he is honest and fair at pricing who honors warranties.

Jo
Review №6

Wendell is an incredible guy! Hes positive and easy to talk to. When he explained the issue with my car, he made it easy to understand and answered all my questions.Chewy the store mascot dog greeted me at the door like a gentleman. Hes a lovely German Shepherd Dog whos super sweet.

Ma
Review №7

Gabby and Lalo were very helpful and took care of my issue with my truck right away with a friendly mannerism.

Ro
Review №8

Feb 21: The owner, Wendel, is highly knowledgeable about transmissions and other car components. If he doesnt know something he is willing to spend whatever time it takes to get a difinitive answer. I originally met Wendel a couple of years ago after my wifes cars transmission imploded. It was previously rebuilt by a shop in St. Charles, MO that only offered a local warranty. We had it rebuilt then drove it to Phoenix (her job changed) and made it about sixty miles away. Wendell and company were able to quickly identity that the previous shop had installed the pressure plates backwards. I now come here for all maintenance and repairs. Also, Wendell has a German Shepherd dog, Chewy, who is a calm and happy dog. Come to get your car fixed and hang out with Chewy.March 21: Had front rear lower control arms, fuel pump, and a couple of headlights replaced. Hung out with Chewy... Love that furry guy.To amend my first review, almost all repairs, Wendel doesnt have a tire shop... So for tires & wheels, he is happy to give you a referral.

NI
Review №9

Started off a bit rocky but in the end I am happy with the outcome. Monty went above and beyond when it came to me telling him I had a camping trip coming up. They made sure everything was in tip top working order with my transmission rebuild and my vehicle did great towing the whole time!

Mi
Review №10

Most honest of all car repair mechanics.💯

Br
Review №11

Wendell the owner operator is absolutely the Best. I need say no more. Highly recommend.

Da
Review №12

Great place very up front about thing.

RO
Review №13

Save yourself the hassle and stay away from this AAMCO. Horrible Service, full of excuses and lies.

Vi
Review №14

I have taken my wifes car here not for transmission issues but for overheating issues that I had been trying to fix myself for about a month with little success I took my wifes truck to them and they got it done with in 3 days mainly because they were super backed up this has to have been maybe last year some time but never the less I was having overheating problems with my car this time and yes I had been trying to fix it for the the past couple of weeks again with little success I brought it to the team here and they got it done with in the day like I was schocked how quickly they identified the issues and recommended a fix and applied it successfully the manager Wendel was great very very knowledgeable man and the team well theyre experts in thire field very very happy with the service, time and most of all the cost and they have more than one way to pay, easy pay, snap or you can apply for there credit card. I will definitely be using them again and highly highly recommend them for anyone that is having car problems 😁

Je
Review №15

Great ppl great service

Ch
Review №16

Owner is nice. Told me what was wont with car and what it would costs to fix before I made my decision

Ke
Review №17

I love this place and trust them. They have great financial options and their shop dog chewie is great company

M.
Review №18

The staff here went beyond my expectation!! They were super friendly n honest!! They did a transmission check and it ended up being just an unhooked cable. Thank you Wendel n staff for giving me peace of mind!!!!

Ja
Review №19

Do NOT go here. They have had our car for THREE months. Always an excuse from Monty the so called manager. High turn over as we were told guys quitting left and right and no one qualified to fix our suv. This is completely crazy. As a family of 6 we need two cars! Oh and the only reason we went here was because the first time they fixed the transmission it broke again because of their poor quality of a fix. Run as fast as you can from this location. Never again!

Ju
Review №20

If you are expecting to get phone calls from this place, you will be waiting forever because Monty doesnt make phone calls. You must call him if you want ANY information. My stepsons transmission went out in his car a month and a half ago. I called around to see who could install another one for the least amount of money and in the least amount of time. Monty told me he would do it for $1100.00 if I got him the transmission and he could do it immediately. He sent a tow truck to pick it up and I called him the next day to make sure he got it which he did. He told me he would check it out and get back with me. A week later I had heard nothing from him so I called him. He told me that he had a few cars ahead of us (contrary to what he had previously told me). About two weeks later I called again because I still hadnt heard from him. He told me he needed me to come to the shop to sign some paperwork giving him authorization to look at it (I had already given him verbal authorization to pull the transmission to see what was wrong with it). When he finally got the transmission pulled, I called him to see what was wrong with it. He told me that someone had taken out the wrong bolt and the transmission was trashed as a result. I drove over to look at it and he had given me information about the wrong transmission, (ours hadnt even been disassembled yet). It turned out that the transmission really was trash, but had not had the wrong bolt removed. (They never could tell me what was wrong with the transmission, I asked and was told I dont know. I got him another transmission,as well as a new clutch, pressure plate, throwout bearing, pilot bearing, and flywheel (ours I was told had several cracks in it, (I found one crack) and was also told that the clutch was trash, but it still had LOTS of life left in it). A month and a half later, he finally got our car back together. He nickel and dimed me to death when it came to the installation and a bill that I was told would be no more than $1100.00 turned out to be $1550.00. When he made a copy of my stepsons drivers license, he forgot to give it back to him. Instead of taking 5 minutes out of his day to make a simple phone call to us to let us know about HIS mistake, he let my stepson think he had lost it until he finally decided to call over there and see if it was there. They did good work as far as we can tell, but customer service at this facility SUCKS!!!

Ra
Review №21

Update to my prior review wish I could give them less than a 1. I clearly explained how much I was willing to spend to fix my transmission. Because I had a 2003 Saturn ION they took it on two test drives told me there is a problem with transmission. Something I already knew. I clearly asked how much for a new transmission before they tear it apart. I got no price. I was told I would save money by refurbished parts. My girlfriend said refurbished parts mean they would break down later. She was told not so. I was under assumption they could fix my transmission with refurbished parts for 1,500 dollars. Unknowingly to me they tear my transmission apart at 800+ dollars then tell me my car cant be refurbished and to fix it would be 4k. Now my car is at AAMCO broken worst then I drove it in. I must find a tow truck to take car to junk yard and still pay AAMCO 800+ dollars.

Le
Review №22

This shop was amazing! Montey showed me such amazing customer service throughout the entire process. He was honest and genuine. They fixed my repair issues so quickly at a reasonable price. Do yourself a favor and pick this AAMCO location. I would highly recommend that you go to this shop for your repair needs! Good and honest service.

Be
Review №23

Awesome service and good prices! They take great care of my Mustang and I would refer everyone to go here!

To
Review №24

Very honest and straightforward. Work with finance programs to help ease the financial burden.

Ka
Review №25

I have had nothing but great experiences here &Ive had a number of things done through the years. They are always upfront and so knowledgeable. I dont take my vehicle to be fixed anywhere else since i found this place. Highly recommended, you wont be disappointed.

Ro
Review №26

They are very Knowledgeable and they won’t charge you for extra work that doesn’t need to be done on the car. Always going the extra mile to make sure you’re taken care of highly recommend this place one stop shop for everything call and talk to Monty

Kh
Review №27

Before going to this location, I read a bunch negative reviews. I thought I should avoid AAMCO especially at this location. However, I went there and took my 4runner for an inspection. My first encounter was with Monty. His customer service was excellent. When I was sitting there, I was thinking about a big bill and a list of items that needed to be fixed. In contrary to my perception based on the negative reviews, they were really honest about their work. Their offer for the repair was much more reasonable than many other repair shops in the area. They were quick to finish the work on my car...very professional. A big thank you to Monty and his mechanics.

Li
Review №28

I had a great experience. The crew was great especially the manager Monty R. I liked how he explained everything detail to detail didnt let anything out. He helped us as much as possible. I would definitely go back to this place.

Ga
Review №29

I had my 2007 Corvette automatic transmission rebuilt at this location. It was completed within little over a week for a reasonable price. I am totally satisfied with the service, knowledge and courtesy which I experienced. Thank you Wendell for allowing your staff to talk to me and explain the issues on site.

Ki
Review №30

I was referred to AAMCO after my transmission started to have problems. I had my transmission rebuilt and I could not have had a better experience. With the rebuild I received a warranty for parts and service and a free inspection after ten days to ensure everything was running smoothly. The staff were extremely friendly, communicated with me every step of the way and gave me multiple options to choose from for the rebuild at different price ranges. They made sure I understood what was wrong with my car and what to expect after it had been fixed.

Gr
Review №31

I went to AAMCO for the first time looking for affordable a/c service for my BMW. I experienced great customer service from Monty Richards, who is the manager. I was treated not like a customer, but a friend and they got right down to business on what my car needed. The problem was quickly diagnosed and corrected in a timely fashion and I left with my a/c blowing cold air once again. Oh.... and the price was not inflated due to the car being a BMW as well. Thank you AAMCO.

St
Review №32

Stopped in to get an A/C check done. The manager Monty was there to help me out. Got the car in and inspected in a timely manner. They do know what they are talking about when it comes to repairs. I highly recommend stopping in and getting your vehicle inspected before any major problems happen.

ka
Review №33

Monty has been great getting my expedition fixed. It is now running very well. Monty and his employees have been efficient kind and very harmful at all times. I would recommend smack always.

je
Review №34

I had an awesome experience at this location everyone was very educated and educated me on my car. They made me truly believe they had my best interest in mind and informed me the best way to take care of my car. I owe them a lot of gratitude. They have earned my total respect. Thank you.

Kr
Review №35

Id like to share my experience with the potential customers. I am very satisfied with the courtesy and workmanship of the employees of AAMCO. Not only did they perform a diagnosis on my customers vehicle, but they took the time to show me exactly what failed and caused the issues. The staff is very well educated and up front with pricing, that I was very pleased, thank you AAMCO, for helping me get my customers vehicle back on the road. Chris

Be
Review №36

Thank you for fixing our A/C. It works great now. Thank you Brandon for your great customer service. Very fast service and a good price at that. They sat down with us and went over what the car needed and made it easy to understand with no hidden fees. I recommend you check them out everyone there is very nice.

Jo
Review №37

Exceptional service. Monty was extremely professional and straight forward. As hard as it is now a days to find an honest and trustworthy mechanic I would like to recommend AAMCO and more specifically Monty.

Ne
Review №38

My experience here with the office manager Monty was EXCEPTIONAL!! Very Genuine and friendly place. What another mechanic at a different location diagnosed as a failed a/c compressor, Aamco diagnosed as a small pinched a/c wire that was very simple to fix. I put my trust in them and will continue to do so in the future. You truly can trust and feel comfortable with them.

Ra
Review №39

After taking my car there I feel like I been scandalized.

th
Review №40

Was quoted $3,800 by Monty only to have the final total balloon to close to $5,000. Furthermore I even provided my own filter and fluid and was appalled to see that I was charged for parts I provided (close to $500)!!! After scrabbling to get the money together I left the shop and experienced the exact same problem they claimed to have fixed...not even a mile/5 minutes from the shop! Now they have my car back in the shop and have received no status updates but expecting another monster invoice as this wouldnt be a proper auto repair nightmare without it. The least they could do is offer me a rental.

Ko
Review №41

I dropped my car off Monday for them to look at. Called every day to see what was wrong they never gave me an answer. Want to pick it up Friday then comes to find out they never even looked at my car.

Da
Review №42

Ive been a repeat customer for over 2 years now. Monty and the crew took awesome care of my vehicle and have ALWAYS done right by me. Fair prices fast service and offers financing too! Definitely recommend a visit to this aamco in particular. 👍🏿

Mi
Review №43

Monty was excellent about explaining the details of the issues i had with my car, the whole team at AAMCO were very Professional and effeciant...Thanks!!

Mi
Review №44

Monty and the people at Armco did and amazing job fixing my wife’s suburban. Was done fast and the quality is outstanding. They even helped find a loan to cover part of the cost. Would highly recommended them and I will continue to take my car there for any repairs

Ki
Review №45

Wendell is a good guy. The work and price was good. When I got home I noticed grease on my hood. It looked like they used dirty water to wipe down my fenders and hood. I didn’t go there for a car wash but to have my transmission serviced. Wendell said that he has his guys clean up their mess. My question is why don’t they use gender covers.

Ke
Review №46

This place helpful

Em
Review №47

Monty the general manager was extremely patient and knowledgeable as well as very friendly I would definitely recommend anybody to go get your car looked at your service at Aamco but only the one on Black Canyon just south of Dunlap Wendell the shop owner as well as Martin was very funny and charismatic I have a customer for life sincerely Michael White

Ka
Review №48

Wendell is amazing!!! These guys are just simply the nicest people you will ever meet. They basically rebuilt my whole car for under 5k. The go the extra mile every time! Just today my car completely died and they stayed after hours just to look at it and get it fixed to have me back on the rode again! I love these guys like family and will only go here for all my car needs!

Lo
Review №49

Great service from Monty and the crew. Fast efficient and informative. Will be returning for future tune ups and maintinence.

Br
Review №50

I would recommend this location and will definitely be a return customer,they offered excellent customer service. I would especially like to thank Monty who is the manager for all his patients support and kindness while having to deal with two vehicle repairs.

Ta
Review №51

Great value with a team who gets the job done. Highly recommend this place, best in the valley as far as I’m concerned.

Jo
Review №52

Took my car in to Aamco again, and never, ever disappointed. Monty is amazing to work with! I showed up early and he got my car right in. Gave me an honest and truthful repair quote. I’ll continue to bring my car here. Thanks Monty!!!

An
Review №53

Thank you for getting my car in and breaks done fast & reliable. I love the fact I know I can drive across state and my work warranty is good in another state!

Ni
Review №54

The staff are very helpful! They offer a very good customer service experience, and their rates are very reasonable. This location has the most honest mechanics that I have ever met. I will definitely being going back to them for all of my car repair needs with my car and my wifes van.I HIGHLY RECOMMEND THIS AUTO REPAIR FACILITY!!!

We
Review №55

Ive been going here for about 4 months now for all of my car needs. Monty and the crew provides Great customer service!! Theyll get you in and out very quickly!!

Sa
Review №56

We are so so glad we came in!!! The experience was awesome, very knowledgeable staff that provided exceptional customer service... especially Brandon in the front!!! We have an appointment on Monday for an oil change at a great price. Thank you guys for helping us out.

Sh
Review №57

Best service I have had sense I moved to Phoenix 38 or 39 years ago. Owner/Manager is knowledgeable and will take all the time you need to understand whats going on with your automobile. But most importantly is their honesty.

Vi
Review №58

AAMCO Off black canyon hwy is really the best place to go for car service Monty Richards and all his guys take care of you andthey make sure ur car is done right also

ba
Review №59

Went to transmission serviced. And turned into a big mistake. To top it paid for serviced and the guy behind desk. Didnt even have change he had to write me a check for my change .went to deposit the check in my bank account .the check bounced. How sad is that.

Je
Review №60

This place is totally awesome I came in was completely blown away by the customer service and how much information and knowledgeable they are the manager I spoke with Monty was exceedingly exceptional and nice with his customer service and his knowledge and informed me to every last detail about what was going on what needed to be done and what Id be looking at regarding price and how quickly they would be able to get my car repaired. I would totally without a doubt totally and highly recommend this place to anybody with car issues.

ro
Review №61

Very chaotic not enough employees I would never go back there

Cy
Review №62

The Staff here are super helpful. My experiences at this establishment have been great because they go over and explain everything. I will continue to go here for all of my vehicle needs from now on.

Aa
Review №63

I have to write this post in hopes to help any others. I took my car here about 2 months ago with a problem with my car shutting off and shacking when I turn my car on, and when I picked it up today (2 months later AND $3,000 charged, it still has the same exact problem. I paid $3,000 dollars to have my car in their shop for 2 months to only leave with it having the same exact problem. That was a waste of time if I am going to be completely honest to have my car in this shop to only leave with it having the same problem and on top of that be charged. $3,000 dollars. They couldn’t even offer to give my money back or some money back since nothing changed. I am stuck with more finances and still a broken car which is not right. That is not professional, and definitely not how you keep long term customers. On top of that, they do not call you with updates are call you back at all when they say they will, they don’t keep their word. It’s not a good business. I started off liking this company due to the customer service skills that monte has but that only turned out to be vain due to what was fixed in the end, which was nothing, and a charge of $3,000 dollars. I do not recommend this place for repairs. At least reimburse for what you can do and show that you guys have some type of care. Thank you.

Ja
Review №64

I was told I needed new rotors and pads for my vehicle with a cost of $999.00 I went to another service mechanic who told me I didnt need new rotors, resurfaced my old ones replaced my pads and changed my brake fluid for $490.00 it saved me $500.00 I will not be going to this place again

Ch
Review №65

My radiator blew and engine suddenly shut down while driving on I-17 between Northern & Dunlap. My 2007 Altima went toward this AAMCO shop like a divining rod...and coasted into their parking lot. Wendel was at the helm and graciously took me in as an impromptu visitor with urgent need. Expert advice, service, and gracious demeanor made this trying experience bearable. Thank you to an exceptional team!!!

Ni
Review №66

These guys take great care of my car. Excellent customer service. Reasonable prices. The owner is an honest and friendly guy. I wont take my car anywhere else!

Je
Review №67

My husband and i just leftbthe dunlap andni17 location and were driving not even 100 yrds away from their and a loud noise came from the motor they left a long pole in our motor prob holding up the hood and now fluids r everywhere under our car. Now it wont start

Vi
Review №68

What started out bad ended wonderfully. Monty is amazing. He took great care of us. Aamco is the place to get your transmission fixed.

An
Review №69

I had issues with my transmission and did what I could on my own to get the problem resolved. After failed attempts I decided to take it in to a professional shop, I was recommended to take it in to this particular shop by others that had great experiences. I could say that they were right, AAMCO not only offered financing to help there customers out but the people that work in this location were great. They answer every question with respect and honesty and sis everything they could to help me. I will definitely recommend this auto shop, I will be using it from now on, and I live 1hr a way. Thank you Wendel and Christine for the great service you provide to everyone that comes in, and the technicians for taking their time to make sure our vehicles are safe to drive. Thank you!

Ma
Review №70

Requested a quote for transmission service and was denied because I had my own parts that was required to be replaced in my transmission and because of their policies they are refusing to work with anyone unless they fully purchase the parts and service it scamming people from as low as $1,150 to $2,200 without tax

Kr
Review №71

AAMCO Transmissions & Total Car Care is an exemplary model of service and friendliness. I have absolutely nothing but wonderful things to say about this business and would highly recommend it to anyone needing car care.AAMCO literally saved my day last week. I was driving on the I-17N and happened to blow a tire in the middle of the freeway. I was able to roll into the AAMCO parking lot where I was greeted with some comforting smiles. The gentlemen changed my flat tire in about 7 minutes total, free of charge! They even went the extra mile to check the tire pressure in the spare and top the air off.Hands-down amazing and friendly service. I will be sure to take all of my car care needs to them in the future!

Bo
Review №72

Its a Small World of reputable places and this is one of them. really committed to Excellence, longevity of your vehicles through maintenance.State-of-the-art equipment. electronically divulging technically pertinent information LoL

Ti
Review №73

Fast and friendly. Super glad I found this place. Found out they also have financing over $300. Making this my go to.

lo
Review №74

I had a great experience with monty he did a fantastic job on our dodge charger he rebuild our transmission and found out other problems to it also he wouldnt let us leave until he new our car was in good shape to drive off of the lot from aamco so this a great place to have your look at and the prices are fare also

cl
Review №75

What a scam! I usually dont do these reviews but AAMCO is extremely dishonest. Ladies, do not go here, they will certainly take advantage of you because they think we dont know better.

Ri
Review №76

This was my second repair with AAMCO. The shop fixed things that another car repair place had cut corners on which caused my car to need additional work done. Wendell is always upfront with the estimate and communicates with the customer every step in the process. No surprises when the bill comes, no hidden fees, shop charges, etc. I would recommend this AAMCO to anyone seeking high quality, fair priced auto or truck repair.

Em
Review №77

Extremely knowledgeable about our Nissan Sentras transmission and excellent service - thats why we went there, & thats why Ill go back.

Se
Review №78

If you are considering using this business, do yourself a favor and go look at the reviews on the BBB website. They currently have a C rating and its going to be getting worse. this business is a ripoff, they will tell you a price for an estimate to fix your car, then while your car is apart, they will charge you double to put it back together while holding your car hostage until you pay. Go to an honest, more reputable mechanic.

Ma
Review №79

Had the transmisson rebuilt . switched out the alternator and fan belt an stuff . they did a really good job thanks to the mechanic Jeff & Monty for helping us out for the billings and prices . and great customer service .would highly recommend⭐⭐⭐⭐⭐

Sh
Review №80

These guys are really helpful. Thank you!

Ta
Review №81

Hunter and Wendell are awesome. I took my car in due to the check engine light being on. The repairs needed ended up being way more than I could afford. They had payment options and even when that didnt work they were able to get me all of the paperwork I needed to request a waiver thru the state. I turned out to be a very needy customer but they were awesome and helped me the entire time. Cant say thanks enough, I just found my new mechanic!

Ve
Review №82

I am so glad I brought my car to get fixed here. I will always bring all my vehicles from now on. Thanks for your help Monty and crew!

je
Review №83

This was the second time I brought different cars to this AAMCO.A very friendly and helpful group and my vehicles were fixed and in a timely manner. They also provided transportation so I could get home and back to pick up my car. Very satisfied

Kh
Review №84

Very professional customer service was great Montay was very helpful fair on prices

Am
Review №85

We have a mechanic who comes to the house and does our car work, however we came to AAMCO and Wendel for a second opinion and I am so glad we did! He was willing to work with us to get the transmission fixed and is still working with us to fix the timing belt so my 2004 Chrysler Concorde LXI is back in working condition with no worries. I am going to start coming to these guys for all my car needs. They are friendly, knowledgeable, and flexible. I have never worked with a company willing to do what it takes to get a car fixed. If you have ANY issues this is where you should go. If every AAMCO works like Wendel and his group then I will use them forever. My husband does not necessarily praise anyone, he is a born cynic and doesnt trust anyone but himself but he is touting Wendel and his crew all over town. Thank you guys for all that you do and you have no idea how much we appreciate it!

Ni
Review №86

I came to this Aamco from San Diego after a desert trip that was hell with the AC not working. Wendel, a stand up, honest to god, straight shooting owner and service writer that straight up told me all that he knew and all the possibilities that could be more expensive before charging $1. In the end, it was his integrity that sold me (and should sell you) on having him make sure my drive back was without sweat. Sure enough, one of the potentialities existed and just as sure, his remedies of tricking my car to blow cold gave me the comfort I paid for. In summary, if you want honest, complete, and thorough work done on your car, this is the place; Wendel IS the Man that you CAN TRUST and WILL STAND BY HIS WORD when it comes to whatever you need or want done on your car. Thank you Wendel.

li
Review №87

Very great customer service! Helped me in every way possible!

Ha
Review №88

Great place to go! Would definitely recommend!! Monty was very helpful and polite!

Cr
Review №89

I brought my car to get a second opinion after picking my car up from community tire and they surprised me of what they found my car was never was toch community tires just reset it aaaco transmission was so friendly and and humble and wanted to tell me how they can help me fix the situations they really seem like they care .

Fl
Review №90

Great service and will continue to come back for business.

R
Review №91

I wish I had read the reviews on this place in regards to being a dishonest business. I have never wrote a review on a business before but I feel obligated to warn potential customers to go to another business....they will cheat you if they feel they can get away with it. Im not a mechanic so I was a great target for them to scam. I am out over $3,000 closer to $4,000 in repairs and I had no choice to tow my vehicle out of there because I made the trip to their shop to pick up my car and I sat and waited for my vehicle to be brought out but the guy came back about 15 minutes later and told me theres still more repairs that are needing to be done and it could cost over $1,000 more! I traveled over 150 miles to pick up my car because they said it was ready and that was a lie! I towed my car to a shop in Winslow and he fixed the starter and put in battery for 400.00 and the car started but wouldnt move and he said the transmission is not working. I called Aamco to tell them what happened and I asked if they could fix the transmission since i paid for a warranty and the car is running now....but he said my warranty is expired. i feel so violated and scammed. They are very dishonest and they should not be operating a business like this....they need to be shut down. The corporate office for Aamco should realize hes damaging the companys name.

Ro
Review №92

Same day, quick service, military friendly and good customer services. Pleasure to do business with.

Ha
Review №93

I think Monty was excellent and I great service with thins company.

sa
Review №94

I have been taking my 2002 Ford Taurus to them since 2015. The staff has been very friendly and answers any question I might have. They make sure I understand the problem with my car and the solution to fix it. They have worked with me right from the beginning and I am very pleased with the service they have provided me with.

Ma
Review №95

Thank you soooooo much Brandon not only did you fix my Chevy sonic (my lil zippy), but gave me a very great price. Fast service very nice people. I recommend everyone come check them out for all your car needs. Ill definitely be back. Thank you once again.

Sh
Review №96

Very pleasant experience the work if done in timely matter. We did get confused over the phone on the application but straightented it out by the time I got to the office,Which happens, but explaining to me on what they are doing i like to know. awesome work...... I feel my car has been taken care so far.

La
Review №97

Wendell was freaking awesome, i thought i knew what I was talking about and he took the time to lesson to me then he explained several other less expensive items that might cause my same issue, he had his guys check it out for free and he was right. Thanks for the fair, honest and speedy service. Look forward to our future visits knowing you will treat me fairly and honestly.Joe szupello Ca.

Ke
Review №98

I have some ability and knowledge of cars, I wouldnt go anywhere else, nor would I recommend anyone else. They are knowledgeable, informative, and straight with their customers. They dont try to milk the customers and are honest about whats necessary and you can let go until you can afford it. In my opinion, the owner owes these guys lunch at a bare minimum. They are friendly, professional, and I cant stress this too much, they are straight up and honest with the customer.If it wasnt for Wendel and the rest of the AAmco staff, I dont know what I would have done about my transmission. They made a bad situation a little less stressful.Thank them again for us. Ken and Tammy

Ja
Review №99

Thay have great employees. Great costminers service. And do a great and fast work. For a great price. Me and the wife are varry happy with theam and we always bring are 2004 Dodge Durango thear to have theam do what needs to be done. I word really recommend theam to anyone that needs thear car fixed

AP
Review №100

Monty Williams saved me so much money and was funny and friendly. Definatley recommend coming to see him and the techs here at aamco

Information
15 Photos
100 Comments
4.1 Rating
  • Address:8825 N Black Canyon Hwy, Phoenix, AZ 85021, United States
  • Site:http://aamcophoenixnorthwest.com/?utm_source=G&utm_medium=local&utm_campaign=google-local
  • Phone:+1 602-626-9530
Categories
  • Oil change service
  • Auto repair shop
  • Brake shop
  • Transmission shop
Working hours
  • Monday:8am–6:30pm
  • Tuesday:8am–6:30pm
  • Wednesday:8am–6:30pm
  • Thursday:8am–6:30pm
  • Friday:8am–6:30pm
  • Saturday:Closed
  • Sunday:Closed
Health and safety
  • Mask required:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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