I love the pedicure even the basic was good enough for me didnt need the extras...nail artist was good. Just did his job no talking not very friendly but hey I only wanted my nails done got a full set pinky nail fell of 4 days later that sucked paid $90 for full set with polish and stones and basic pedicure absolutely love the polish usually go fancy but the polish i chose was everything not need found my favorite gel color here . Not complaining not a terrible experience could be better
I love this place. Everytime I get my nails done here they come out perfect. They have done every design I have thrown at them without fail.
I went in for a pedicure and the lady did it so rushed, she barely cut my toe nails, she painted them all messy, my toe nails and gel polish already cracked not even being a week after. It’s so obvious that they don’t take their time or even try. I regret tipping the lady. I paid $110 (including tip) for two pedicures that did not even come out good.
This was my first time at the salon and I called in to set up an appointment got there waited almost 30 minutes. There were other girls who came in after me and they walked them in right away without an appointment. Not only did I wait more than I was expecting but the work was horrible I was not satisfied with my nails. I feel like I just wasted $50 on something that its not worth $50. I will not be coming back to this place again.
Nail Trends was a total disappointment. The customer service was cold. I went to Getty a pedicure. The lady that did my pedicure hurt me 3 times. She was rough and overly aggressive. She did a horrible job my cuticles werent properly cut so it looks like I never got a professional pedicure of which I paid for and even tipped her. I was treated like they could care less that I came in and didnt give a damn if I came back. Poor service all the way around. For me Nail Trends gets a thumbs down Promise Marks wont be back.
I love this place very very close to my house the people there are very kind sweet and generous
Very friendly, love the prices ! Love all there gel polish beutiful colors!
Did pretty good just feel like they overcharged a little bit, so I didn’t leave tip lol, I think they got set off by that as well. The environment gives off a weird vibe but the work makes up for it I guess
The lady in the front had an attitude with my family we were a group of 5 and she was super rude. I had to remind her that we are customers and that attitude was not necessary. Customers are the reason why businesses thrive we are the reason why she gets a paycheck. So she needs to reflect on that. We will no longer get our nails done there.
I was recommended this place by a coworker because they said this place was good and cheap. I dont get my nails done often but one of my biggest peeves is when the nail tech gives me cuticle burns/cuts. It was about a 30 minute wait for a walk in and I wanted short ombre purple nails, but they recommended medium length which Im not comfortable with in order to accentuate the ombre style. The tech didnt put much time or care into my nails so there are many noticeable flaws in each nail but I guess you get what you pay for which for what I got was still too expensive. I will not return here.
First gave 5 stars but now 1. Today was there about 3 hours, polish on my toes are bumpy. The lady rushed on my fill and dont like how they came out. Definitely wasnt gonna let her do my brows. Time to look for another place 🤷♀️
It was my first time coming here for nails I’ve been here for eyebrows once before .. I took my daughter in as well and I really appreciated the way she and I were treated . We did gel pedi and I got a full set . John was a little serious when he started my full set .. it makes it a little uncomfortable but then we started talking and I told him about my wedding it did get better .. I will definitely be coming back to this place ... especially for my eyebrows Ann and Annie did a fantastic job on my eyebrows it’s so hard to find a good place ...
My daughter and I had great service. We were serviced by 2 different ladies. My techs name was Nancy and she did a great job on my nails and my eyebrows. I didnt catch my daughters techs name but her nails came out good too. Unfortunately, 4 hours later her nail polish just started coming off. She came up to me to show me the polish that came off and said she didnt know what happened. This morning she woke up and showed me more polish that came off. She had regular polish which I knew wouldnt last long but this was way too quick. This is the only reason I didnt give them 5 stars, but other than that their service quality was great! We felt welcomed and attended to.UPDATE: Almost a month later and my nails are still intact! In need of a fill obviously, but not one nail has come off so Nancy definitely did a great job. Will go again in the future!
This is my go-to place for all my pedicures. The full set acrylics are a hit or miss depending on the nail tech.
This place has gone down hill. The girl that did my nails did a horrible job. Ive never seen such a sloppy job. The girl who did my
I’ve been going here since I moved to AZ. They have reasonable prices and I never have to wait long. When I book an appointment they are on time. I am always pleased by their gel pedicures and dip powder. They are very professional and always fix my nails to what I like.
Henry and Ken were fabulous! We will be back!
Took my wife here, had us sign in, and than told us it would be a 45 minute wait, after an hour, and being ignored by the worker at the front desk for an additional 15, we walked out. Waste of time
Nails trends was my favorite place. I went to get a nail fill on Friday. I waited more than an hour and when it was finally my turn the service was totally rushed and horrible. All my fingers were bleeding and the polish looked awful. I went back today to get my polish fixed and they told me it would be an extra $20 to get my polish fixed. And ended up not wanting to pay since I had just gotten them done. The owner came up to me and looked at my nails and said they would change the polish. This is the ending result of a polish change.. never going back again.
I absolutely love it here! I highly recommend the orange pedicure. It is so amazing! Any time Ive gotten my nails done theyve been so perfect and beautiful. Its very clean and comfortable environment!
Nice shop but nails are sloppy
Most of the people that works there doesnt speak English but they treat you with respect and theyre really nice people. Prices are reasonable. I recommend this place 😁👍🏽👍🏽
Receptionist was very rude on the phone when I got there she was very rude and was ignoring everyone
I love this place been going for over a year at first I didn’t like my nails but once you find the right tech there then your ok there always nice and if there is a problem with your nail they are always willing to fix it.
Second time Ive been there for a pedicure and they have qualified, attention to detail girls. Very satisfied.
Honestly I will never go back after letting them repair what was damaged after having them on for only 2 days this place is a joke they made me pay them to fix their mistake. It cost almost $100 just for a full set after the whole fiasco that I just got replaced at another salon for half the price and twice if not more the quality. The cleanliness of the place beyond poor so if you want to get ripped off enjoy.
Great massage with my pedicure
Very friendly! I always go to Anne #4 booth, she does a great job!
Eric is amazing
This place is so unprofessional Ill never go there ever again or never recommend it to anybody else to go..the worst...
Well its my 2nd time coming here, the first time was good, the lady did a great job, 2nd time the lady made my nails too short she kept filing and burn my cuticle, 😒 after all was done I wasnt happy but I had alot of things to get done, alot of problems with my nails, it tugs my hair, its not filed evenly around my nails, my nails look thick, and it looks nothing of the nail I picked lol...
Beautiful nails n great service.
This place is awesome! I’ve always jumped from nail salon to nail salon because no one ever got what I wanted right or just did what they want to do. Now I come religiously to Nancy, she does an amazing job I always get compliments on my nails. And the prices are so reasonable. Definitely an 11/10
No good 😕
I love the girls here but the guy who did my cousins nails had a whole attitude he may think he didnt but he did. Dont work in customer service if youre going to trip about a nail polish change. He was big and buff with somewhat a Mohawk and always on his phone chilling. My cousin is not satisfied with her nails she got gel but left them rough without a shine. The reason I wanted a polish change was because the nail polish was not translucent on the example.
My daughter and I love coming here! The workers are nice and the wait is okay! They are really busy on Saturday mornings! So next time we will be going in the evening before they close it usually dies down by then! But over all its the best nail salon Ive been to.. & my daughter feels so pampered when the lady at the front desk does her gel polish!
Its hard to find a good nail place and I actually liked this one. Got an acrylic set and pedicure all within a few min past an hour. good service other than my nails being longer on one hand versus the other & when i let her know she tried to play it off like it wasnt noticeable... decent price as well.Will deff come back!
The nail techs in this shop are the best i wont ever go anywhere else to get my nails done.
They always make you feel special
Fast service and friendly staff! Nice and clean salon.
Great my girlfriend loved it
Kevin is Amazing!!! Absolutely love this place. Never have to wait long and the prices arent unreasonable. Recommend everyone to give them a try, if you havent already!
My first time here very nice experience I loved my pedicure and my nails are AWESOME !!! KEEP UP THE GOOD WORK!!! I will be back
Awesome nail salon! Great customer service! Reasonable prices. Very clean! EXCELLENT JOB! I found my nail family!
Erik is the best. My partner has been looking for a good nail salon since we moved from FL and this is IT !! She loves it ... top notch customer service.
BEST NAIL SALON IN PHOENIX!!! Just left this place an hour ago BUT LEMME JUST TELL YOU the service is AMAZING, place is CLEAN, cost AFFORDABLE! If you are new and getting a pedicure ask for TOM or the other guy (I forgot his name) anyways hope this helped anyone if you wanted to get your nails done!
Theres a wait even if you have an appointment. The water is room temperature on your feet; regardless, of havent them heat it up while you wait. The chairs arent well cushioned, but the pedicure chairs massage really well. The chairs make up for how weak the massage on your feet is.
Nancy was excellent I will definitely come back here. Been looking for a good nail place out in Phoenix and I have found one!!!
Ive called serval times in the last half hour and no answer! Just a busy singal!! I love going to this place to get my nails done. Just upset about the phone situation
Half of my toes were left unpainted on the side and she shaped my toes crooked. When I went back to get my money . They refunded me $12 for the polish only. DO NOT GET GEL PEDICURES DONE HERE .
They were open late, they were nice, clean, and accommodating. Only reason why I didnt give them a 5 star is because they are still charging people to use there debit card.
Loved it great vibes good service very satisfied
I’ve come here many times and each time have left satisfied. I went in today for a pedicure and full set. The pedicure service was so poor today I decided to pay for my pedi and get my full set elsewhere. $40 for a (below average) regular polish pedicure is a joke. I’ve paid $40 here for gel pedis that were amazing!! What a joke. Never coming back.
Ken and Kevin were AMAZING! THEY DEFINITELY EARNED MY BUSINESS for years to come...very pleased with my service!
So I’m kinda on the fence with this place. Looks nice inside. I got the orange pedicure. She used dirty tools on me before I realized and made her get clean ones. The water was cold and then the stones she used burnt me to where I had to pull back instantly. I was there waiting 20 minutes in a chair after waiting 10 minutes before going to the chair. Wasn’t offered any water or anything. Then I got my eyebrows waxed after took about 10 minutes and then I say under the dryer for another 10 and left thinking 20 minutes is long enough to dry my toes. Nope as soon as I put my sandal on it rubbed off my paint then as I’m looking at them some toes weren’t even covered all the way. So now I will be repainting my nails when I get home. the pedicure minus the painting and burning me with rocks, was great and the massage chair was amazing. And I love my eyebrows. So this was a good and bad experience for me. Will go back but will not see the same tech.
Love Eric & Annas new salon & spa. It truly gives you the feeling of being at a very nice spa, nicely appointed. The salon is very large and everything is brand new. Anna has done my nails for years, does a great job. Tom is my go-to guy for my pedicures, hes awesome! Even though they are now 16 miles away, Ill still be using these great folks. Youll be glad you came here!
Long wait after setting an appointment messed up on my nails I was there at 4 on the dot left at 555. Never again only reason I give 2 star guy was super nice and never cut me
BEWARE!!!! I only went here because the reviews were good but Ill never step foot in this place again. The guy who did my nails was SO ROUGH, he drilled too hard that I had to pull back my hand a few times. I felt him drill my skin too and he made me bleed! The products they used were cheap chemicals because my hands were BURNING. Even when I got home, hours later, my nails were still burning and hurting. On top of all that, the guy made NO conversation with me whatsoever. Never asked if i wanted to trim my nails. I come to the nail shop to get pampered and relieve stress and the whole time I was so uncomfortable. Oh yeah AND I left the shop with nail polish on my skin!!! Not worth it!!!!
Went to another salon that told me it was too hard to do the ombre I wanted. They surpassed my expectations! #thebest
First time coming here! I absolutely loved it! Really recommend this place. Really nice customer service. Loved my pedi and nails. The girl doing my daughters pedi was amazing I loved her. Really nice. Definitely coming here again.
Good serbice
We were visiting from out of town and got quick service. Place was clean and nail set was done quickly, only have 4 stars because after my set was done my nails looked very dull with no shine. I had to ask ANOTHER nail tech to put on another top coat. Other than that, everyone was very friendly and got quick service.
I will be going to do my nails with Kevin, his work is amazing 🙌🏼
Always do a great job, ive tried other places but I always go back to Nail Trends.
First time doing my nails at this place and I absolutely love them, the workers were generous and welcoming! Highly recommend going there.
I LOVE THIS NAIL PLACE 😁👏👌💅
I love this place. Ive been coming since there grand opening a few months back. John has been my nail tech but today he wasnt in so I went with Nancy who also does amazing work. Theyre all very welcoming and very nice. They listen to what & how you want your nails. Ive tried other places before coming here since its very close to where I live anyways but theyre my to go place FOREVER!!! SERIOUSLY ITS A MUST TRY.
Worst experience!!! Cut my skin instead of my cuticle, smudged my nail polish, rude and incompetent. Never again!!!
I used to love this place. It was my go too, but the lady with the fake eyelashes gave me the worseeeee nails! Fixing them up myself. Smh.
I work customer service and learn that any time you want to know about a place you intend on going, you read the bad reviews first to see how the customer services is and their experiences as to what they did to help the issue.But after seeing pictures posted, the feedback of the owner or who ever answers the reviews here.... if I was thinking of going Im not anymore sounds to me like a very disappointed place to go to. Some of these nails look horribly done but Im glad those customers were satisfy cause I know I wouldnt be. Im critical about my nails. Im thankful for the peoples review cause otherwise I would of gone to this place. Ill pass.
This isn’t a review but I would like to know the price of a full set? But from what I’ve seen the interior looks very cute and big😊
I paid 85$ For a full set (really 70 but they decided to write out a 15$ tip without my consent) just for them to start falling off 2 days later. 😒😡
Awesome People. Prices are reasonable. She took her time.
I love my nails so much just that there was glue on my hand and it had little bubbles on the nails on the first day I got them
They friendly. They havent cut me to make my nail beds bleed. Always done wat I ask.
They are very nice and very relaxing. Im definitely going back!
Wonderful service, reasonable prices. I feel much more relaxed.
I have been going here for a while now.I love Nancy,she always hooks me up right.
I love this place! everyone is very sweet! They make sure u get exactly what u ask for! Prices our good!BEST IN PHOENIX💜💖💜💖💜
I love the way they take they time on my nails and not rush
I have been going to Nail Trends for a few months and received decent service however the service and treatment I received during my last visit was absolutely unacceptable. The technician left me with a horrible nail shape, cuts and a lot of wasted time as she took over 1 and 30 mins for a pedicure! She had no idea what she was doing. In addition the salon had the audacity to charge me full price for a service I was completely unhappy with. Never going back. Now that they are established and not “new” they have lost all sense of customer service and quality. All their good technicians have abandoned them for obvious reasons.
The last time my girlfriend went to get a fill on her (40 freaking dollar-French tips) the man filled them because her fav. Girl was busy, he did alright and she gave him a 5 dollar tip, but 5 days 3 of her finger nails broke, they were filled to thin.If they try to charge extra again ($28 last time) im taking my lady somewhere else.She deserves to feel pampered and not worry about her nails breaking because he rushed through them, he was a nice dude but a fast job doesnt mean a good one.
Have been going with Ana and Eric for over 6 years. Couldnt be any more happier!! The are the nicest most genuine ppl youll ever meet and to top it off they do the most amazing work!!!!!👍😁👍
The lady who work in my feet she doing a wonderful job every time when I go over there and I want her work on my Feet thank you so much ✌ I think her name is Annie