Run away. Run very far away. This medical billing service is completely incompetent. If you want incorrect billing statements sent to your clients, then hire this company. If you want your clients complaining to you that no one returns their phone calls and emails, hire this company. If you want your clients to do this medical biller’s job and figure out how much they actually owe, hire this company. Payments don’t get posted. When proof is sent, it still doesn’t get posted. Then, there are constant lies about why payments haven’t been posted (usually involving blame on the health insurance provider, who has clearly sent payment because it shows up on the EOB). When bills are disputed, you won’t hear from them for months, and then it’s because another incorrect billing statement has been sent. I’m pretty sure you want to hire a medical biller that provides quality client service. This is NOT that company.