It could be heaven or it could be heck, I dont know but it beats sleeping on the streets. Maybe over protected by armed security personel with an agenda.

CASS rocks. Love what they do for people and they even helped me once.

I met with a team of dentists, I had a great experience, theyre very professional people, caring and very thorough in their work!😃 I recommend Brighter Way to anyone whos needing dental work done!😠😃

I would like to thank Cass especially Richard Ashley and Carol, Sue, Andrew and any and all who have been going above and beyond to help my family. Unfourtantley due to covid a year ago my family and I (which is 3 kids 2 dogs my husband and i) became homeless lost our 4 bedroom house in the Avondale community, directly across from a park and my childrens school after my husband caught the virus and was in ICU for months fighting for his life. Being homeless has been by far the hardest thing Ive ever had to experience N it can happen to anyone. Weve slept in our car and wherever we could when we couldnt book a room in. Hotel for whatever reason. I was so hopeless and didnt know what to do after being on a long waiting list w umom and getting nowhere. I heard about the st Josephs program and thought Id check it out. Well it was truly a blessing. They have really changed my familys life of hopelessness to dreaming again. Thank you thank you thank you!!! ONE MORE THOUGHT TO SHARE. THE NAMES I LISTED HAVE A HUGE ❤ AND TRULY HAVE A REAL Passion to make a difference its not just a job to them. Its there purpose and Cass is really blessed to have them all working for them. Thanks again!!

No wifi, heat, profanity, needy people. But I know a person can begin a new life here. This place has enough support.

Everything you need to get on your feet is here. They give you a bed, theres clean clothes, food, help with housing, mental health, theres a Drs. Office, they can get you your IDs, birth certificates, SSI, veterans services, chaplain, ect if you need it they provide it.

Overall the shelter does a good job of handling the needs of the homeless. They offer identification, beds, dental, permanent housing and other related services. The surrounding lots around the shelter give additional organized outside living space for the homeless; tent communities while they go through the process of identifying the needs of each persons case. My only first hand compliant is the way I was treated. The staff and security need to be a lot more compassionite when dealing with the homeless. Every person and circumstance that they became homeless is different. The process of navigating through the services available for getting the help you need is very confusing and a little compassion would make the already traumatic experience a little easier.

Love this place ! The staff securities are Sweet HARTS, they Really help the world major go round, with out so many they help thanking them. This is a trustworthy place, with any family member or self ! A great way to see a loved one grow up!!!

They have a great atmosphere they provide at the park and have their arms open to the homeless when helping with food, and as many other issues they can possibly help with.

Quite an eye-opening experience. I was impressed with the stress free demeanor of the staff despite the harsh realities they were facing. Staff did a excellent job of creating socially distant spaces and were diligent about maintaining sanitary conditions. Beautiful art, and fresh healthy food offered to residents.

I give 5 just because of the staff and understanding security. I ended up here because of covid and lost my apt. The government didnt off me squat when it came to food stamps.. Since i made more than enough money according to the state while living in this shelter still. However i managed to save up money for the 3 months they offerd to house me for free. Not a 5 star hotel lets be clear.. But its a stepping stone to where you need to go. Theres 2 kinds of people, those who try and keep trying and those that give up. I made it and i came out in top. Drugs infest the streets as well as hopelessness. But again its up to you do what you have to to make it out on top...

A variety of services offered to the homeless. They offer the homeless shelter, meals, persinal hygiene products clothing, medical, DES, help with rapid rehousing thru CBI, mental health services. It offers the best it can

Its a great place to utilized the tools needed for success with the willingness to overcome adversity

Great Place for less fortunate

No the place to go. They restrict you on how much clothes you can have and do t bring anything that you dont want to loose. The staff is horrible. The people that work in the class shelter are over powering. They treat everyone like they are a criminal and it might as well be a prison yard because that is how they treat you all the time. They are horrible and dont think of people needs and will throw your stuff out if you dont contour to what they want.thevworst place in the world to stay and is always trashed and the security will lie straight to your face no matter what. Trying to move forward in from here is an impossible attribute to try and get.all in all if there was a rating for 0 I would rather choose it!!!!!!!

There mailing system is bad i know alot of us that are homeless and depends on their mailing post room to distribute are mail not send it back like our stimulus check they sent alot of are checks back knowing we need that I believe it was some fraudulent act going on with some of the mailing staff members at cass

They offer great help but the area is a little wild

Staff and security treats everybody like they are drug addicts or criminals or just simply crazy now I understand there are some people like that but not everyone is the same basically staff and security treat you like youre in prison or youre a prisoner. They dont realize there are truly homeless people out here who are not criminals who are not drug addicts or just trying to get by.

The security guards at the relief center have such horrible attitudes. One security officer did not let me in the shelter not because I did anything wrong. He personally told me that he did not like me and that is the only reason I couldnt get it to shelter. Security guards suppose to help people, not harassing them for fun.

If ever a time in need, this place offers an amazing assortment of guidance + assistance for those of us needing shelter.Whether youre finishing higher education, or stepping into a place of your own and need help with housing, occupation set up, the list goes on

Despite the drugs surrounding it the services are great

This is a very large facility. I do volunteer work so I do not spend the night, but the yard is pleasant enough. There is a medical clinic (currently bring remodeled), a dental and behavioral health clinic. They all usually have a long wait. The sleeping area is very crowded and definitely not pleasant, but I suppose its a little safer than the street. Although not much.

Good. Not really good..... Excellent

Place is dirty, disorganized, chaotic. it needs to be shut down

Its over crowded, understaffed with serious water pipe issues. The living facilities bathrooms are constantly flooded and backed up.

Great place to get ur life in order

Probably the place to find help getting off the streets. It has its issues, as any place helping people out of the worst situations, but gets the job done as long as you follow the rules and put in your own effort. You may even meet some great people in bad situations. The Colonel here is a prime example of this... A true American Hero and badass not afraid to put a youngster in their place! Thank you for your service Sir

Out of all the shelters I have visited for work this one is the best. It’s basically a 1 stop shop. They help you get on your feet, they have dental and doctors. They have a day center and 3 meals a day. Laundry and showers. They have job placement and a vet center. They have mental health facilities as well. Like most shelters it’s not the safest outside the gates so if you come here be safe.

Ill take a lot of clients here

They have maybe 15 -20 sheets for 75 plus men at 6 30 pm. If you cant get one you are forced to sleep without any blanket or sheet . You are not allowed to bring your own blanket. If you dont like it.. You dont have to stay here.. Thats what they say.

Great place to start from zero if you really want to start a new life find work

Its alright has resources just bad and horrible to see the need and the lack of understanding that could fix this all

This is disaster they have mo towels, no blankets, one sheet if you get lucky there isnt enough to go around even when is running at half cap. During the night its so cold you can hardly sleep. Not to mention being so close to one another when given a bed about 1.5 ft. Security is weak and they do not make there rounds enough. Seems as there is no communication from one shift to the other.there lack of keeping a accurate count of the people vs neds could be done by a 2yr old.Other than that staff is friendly for the most part.

Ive never stayed there (I have an apartment about a mile away) but I used to frequent the campus for the free food at St. Vincent de Paul. If you like the arbitrary exercise of authority by badge-heavy rent-a-cops with unresolved microphallic issues, then this is your place. I am now eating at Andre House across the street which seems just as safe to me, without all that petty bull****.If you are a better-off person with philanthropic tendencies who wishes to make a donation, the four-star Andre House is a much more worthy candidate. They treat people who are down on their luck and who need a helping hand like theyre human beings instead of criminals. Despite my low station in life, I have always been treated with the utmost respect there. Its the only place Ive ever seen Christians act like Christians.

Lord help this place and the people that stay or hang around there. They may have some resources but not many and/or the appropriate one to help the masses.Ive never been there and the police and/or ambulance wasnt present due to violence!!Many people that hang around, live outside in the tents and even have beds there, are in desperate need of assistance that theyre either not getting or isnt available to them there - mostly mental health assistance.I was waiting for a ride and stood in front of the Welcome Center clutching my bag, afraid to move.

Very helpful

My life was transformed for the better at this place. I never felt so welcomed in my life. The lessons I learned, I will hold in my heart forever. Allah and his Angels took care of me. May Allah bless the staff and all the people I cried over.

Amazing place that truly cares about the community and helping the homeless get back on their feet. They offer a wide array of services and at certain times provide food to the hungry. I cannot say enough great things about this organization and the people who work there.

Im going to agree with most of the reviews about the staff. Im pretty sure most of them dont know anyone who have been forced to live there for whatever reason or circumstances have come up in their lives to make them homeless, but we are still Human Beings, and deserve to be treated as such.I will agree about the towels. The other night I was maybe 20ish people in the line, but, by the time I got up to get a towel and sheet, the towels were gone. It was then suggested, by the employee handing them out, to sleep on the sheet and use it to dry off in the morning. Last night, I was able to get a towel, with a sheet, but the sheet was torn down the middle when I unrolled it. However, was given another one upon going back to where they were being handed out.I will, however, give FIVE STARS to the clinic on the property! I came onto CASS with a blister on my left foot, and two on my right. And I was also very emotional, and had left my glasses on the grass when I decided I couldnt walk and dialed 911, at which time I lost my glasses. Not only did the Dr talk to me while replacing the bandages on my feet, but the Social worker, Donna, spoke with me, and also offered to stop where the paramedics picked me up to look for my glasses. Unfortunately, they werent to be found. But, the gesture was so nice, and it helped me come out of my depression.Make of CASS what you will, but, in the long run, it was a blessing for me.

Ive been deployed to multiple countries and have never seen a worse refugee camp.

Hat can washing my hair and my feet there!

This place did not help me. It did help me catch multiple illnesses because of how unsanitary the facility is. They do however help those that will not work or do anything, with an free apartment, they are good about encouraging govt handouts including social security disability. They do not treat homeless people as human. Its like a giant homeless concentration campus or prison. I still have nightmares about my time there. SERIOUSLY.

They are helping me be clean and safe at night by give me the privilege to shower and dry clean bed. I have to proved my own hygiene but I am greatful for all the offer.

Great place to get the resources that you need to gey 9back on your feet.

Is a joke

This place lies about how they treat people Cass treats every one here like we are criminals the security Guards look down every one like they are better I’m going to be letting CBS 5 now how it’s really ran OSHA Is going to love how nothing is working correctly . Here in example They want you to climb up on top of the second bed with nothing to use the bed frames are messing rods to climb up to the second bed an, the other night they ran out of towels so half of the people couldn’t take a shower,, I bet half of people will tell you how it really is here, I been here for a few days now an the security guard comes up to me tells me that someone wants to see me in the office because they lost my intake paperwork again like I said the security guards are jokes here ... fast forward to this morning someone stole someone stuff while they was a sleep so the guy was trying to talk to the security guard the security guard didn’t want to listen to the guy And threatened to shoot them with the Tayser gun all because someone stole someone else so now the guy is homeless again no shoes

I love the g the ways that humens are happy

Credit to these guys, they put up with a lot of ungrateful folks who litter the grounds and insult staff.

I do more than just visit. I got an email again from Google and often get something like this one I just got asked how was it and write about how I liked it when I visited two weeks ago. Well I am still here after over two months as I work out a place to call home. Its better than an alley would be although its not as bad as many worse places to sleep get up at 6:00am then back around 8:00pm then get some sleep.Work on moving to my own place. Get up early come back early at nite. Stay out of trouble, stay to myself, keep out of drama and relax. Get it all together to begin my 65th year retirement after working for 75cent per hour in late 60s. I was 14 now at 66 I want to slow down. So now I work with Google Maps as a writer I used to be for paper and magazines forty years ago. I love writing for fun and its fulfilling to me staying busy writing for them and a freelance here and there now and again I find interesting.

They are not Even Trying to help their beds get off the streets and out of the HMIS system

My daughter and I volunteered here several times with a charity group. I felt that the staff who guided us were sincere in helping the homeless, and it was an honor and privilege to package check-list items into grocery bags for homeless families--household goods for their new apartment and food to stock their pantries. I felt like CASS was making a difference, and still do!PLEASE DONATE prescription bottles to CASS--These clean bottles are used to fill with shampoo, conditioner, etc. for homeless individuals to have a weeks supply. This charity is in need of dollars--please give if you feel so led.PLEASE also donate clean/good smelling clothes. Sorting clothes was the most difficult part of my volunteer work. Imagine if you found yourself homeless, how much you would appreciate a clean, good smelling clothing item! :-) Thank you CASS for serving Phoenix! God bless you all...

Its a place to lay your head. Some of staff members care some dont. People are so rude & dont mind their business. Stay to yourself. This isnt nothing but a drama filled place and a mental clinic. People really make up stuff. lbds

It works out if you use it for what its meant for. And dont hangout there a lot. Unless its time to sleep. But will say staff there is good mostly helpfully if you not really a problem person. And not got a lot of problems

My dislike for this place does not matter and it is only the final result that is important. How well I do depends on me, however the people who work here especially in security are less than one paycheck away from living here. But somehow the importance of money as far as not chancing their employment by doing the right thing with people never cross their minds what left of them. A lot of cruel unhappy workers make everything much more difficult. Care for peple besides the way they care for the next paycheck doesnt happen at cass. Some remain neutral and do their job fairly but none step up to care about changes or best results as far as whats best for people. Reaching out or finding answers doesnt matter. My opinion slowly has changed over the two or three months.

Awesome staff

Its a step above sleeping on the streets. Three hots and a cot, and assistance finding a more permanent residence.

I was one of the younger people to have come through CASS early 2017, even had a nice little van at the time to get me around and no it wasn’t perfect by any means. So, I was allowed to park there for some time while looking for work etc and one day out of thin air after they’d allowed me to sleep in the van rather than getting sick inside like I had been, they just had me get up and go, even though I was totally registered and permitted to be there. There’s just too many problems, that aside, going into the place. “Counselors/Case Management” have as much compassion and sympathy as a cock roach and wanna wait just as long as section 8 for housing to come through? DON’T! I did the smart thing as I advise others who are homeless and around my age, “You have options while you’re still young so quit pitter pattering around CASS waiting for a drop of water from the heavens to fill you, and go seek out youth programs/young adult fare that can help cover your most basic necessities that can be hard to fulfill: Need for clean water, decent food not scraps of jail like food, clothes to actually get the job, and a roof over your head.” The best way to overcome this place and move beyond the painstaking A holes security is is to have just enough resourcefulness and determination and not settling for less than your worth. Are you worth being crammed in with a bunch of other homeless people and risk violence outside of the shelter in the daytime? Are you worth just taking what child food slop you can settle for? Are you worth getting into bad habits, drugs, smoking all around here? I’m not going to say if you have any love for yourself don’t come here but it is something like that. Check out less-rough shelters around Phoenix or if you absolutely must find things out the hard way come on in to CASS.....

This shelter help people that wants to live a better life. Everywhere you go there are rules to follow or jerks you have to deal with, but that is life. They feed you three times daily and provide you will resources that can help you get a job, State ID card, hygienic products, clothing, and housing. Great program. It has changed my life for good.

Be prepared for the unexpected, great place if you dont have a place to sleep, you can shower use the restroom, must be out of the building by 7am - and be back by 8:15pm or you will lose your bed and not be able to come in, NO EXCEPTIONS to that rule. Security guards abuse their unauthorised authority. But i am thankful for the week i stood their. Definitely not a long term place to dwell. Good place to clear at bit of stress and move-on. .

They treat you more like children They don’t provide Harli any services for disabled people and they forget that they were a homeless shelter they don’t expect you to stay there and we hardly provide any resources they say they do but they don’t

Staff are amazing. They do a thankless job while maintaining a smile and a sincere willingness to help. There is also an abundance of services available for those who are unfortunate enough to find themselves in need of them. The campus is kept clean, neat and tidy, and nutritious meals are regularly served to hundreds of people in an efficient, expediate manner. And if you are ever in the area for breakfast when they are serving oatmeal, prepare yourself for a real treat. It is the best tasting oatmeal I have ever encountered. Try it for yourself and see!

I went from being homeless with a wife and five children to owning my own business and being a board member of CASS.CASS was a ledge that I landed on when all I was doing was sliding down the hole. They provided a place to collect myself and make the turn around.No one is going to hold your hand and sing sweet goodnight songs to you... it is not a place I would spend a moment longer in than what I needed to, but it beats the underpass, and for those that want to work at their own salvation, the people at CASS will provide what you can useThere are special accommodations for Vets.

Its what YOU make it, I was there for a while, get up early, get out, stop doing what you were doing to wind up there, Do not talk to ANYONE outside the gate, get on a bus and get out everyday... And get your life back or started for the 1st time.. Use every resource you cant, dont wait for APPOINTMENTS speak to a counselor when YOU NEED TO be a pain in the butt. It shows motivation

When I became homeless this place was a godsend, the people that work there were very nice and helpful. People can make many complaints about this place but they provide many services. Like I said about the mens shelter this is a homeless shelter, take what you can get.

This facility is a true blessing if ur capable of doing or helping urself. They offer a ton of help but they dont explain the help they offer and tend to make you figure it out on ur own!!!!

If you take the time to check out the programs you will find a lot of resources, but its up to you. I think the place is evil and designed to place all the homeless in one place where the local community is of no help and law enforcement has free reign to act as they chose or turn a blind eye more often then not. Be careful it is very easy to become trapped and stuck in the cycle of chronic homelessness. Motivation is a must

They need to expand because every one is in tents or one the side of the roads down there instead of in a shelter to get off the streets.

Ok its a shelter that handles a lot of people. It has its ups and downs. Stay to yourself. Get what you need and find you a place to stay.If you are working and looking to move up then do it . Period.This is a shelter not a hotel. They will help you if you want help

Nasty

Helped me get into Turning point halfway house on Camelback and 27th and catholic diasees gave me a voucher to get my Id at the az dmv.

Its there for you when need it and provide a service that I would hope no one would need but in a time when did they where friendly as long as you where respectful to them and others. They keep on top of this as best can to make sure its a safe environment. Though can get overwhelming cause how many people are in need of their services. Would only recommend working with them in person as over the phone can be difficult and sometimes feel a lack of care only cause how the demand on site is so high. But once again great for when absalult need would be willing to volunteer time there for time I used them when. I was in the situation that needed their help.

Its not where I chose to be but it was a blessing. When i moved out I was moving into my own home and had money saved up. Im grateful for this place, I plan on opening up my own homeless shelter one day, hopefully soon 🤗

It does its best is not a good excuse. I will follow with photo spread sometime later this week. This system needs a lot of work. Soon!

Very disgusting place to be there needs to be a change in management to get a change in the results of the living conditions among those who are there for instance self-maintenance is not forced so everybody must suffer the consequence of having and receiving nothing worth value you get sheets that sometime have blood stains they dont offer food even if you have diabetes and St Vincent de Paul donates food for those who have diabetes you will find yourself arguing with the staff members on whether you get a meal or not that day the result of making any complaint is a rude and absurd comment such as this is not a 5-star hotel or the Hilton and security all has deadly weapons around mentally ill and unstable people this does not make one feel safe actually gives more of a controlled feeling but as you were forewarned you do not have to be here this is a choice its bad because we want people to want better I believe this facility is worse than 44th Avenue Jail worse than any jail the only thing different from jail is you have the freedom to come and go but the food is a lot better and at least you know youre safe in jail to what extent

Great place to go for someone in search of homeless resources. Only concern is that if you dont know where youre going it could be easy to get lost

The day room is large and clean. There are many plugs for phone charges, scooters, and ankle accessories. The security is top notch, and theres room for indoor and outdoor storage. Beds are comfortable and showers are available.

Its not a great place I was there and luckily got out they have great benefits to get you into your own place and into a job use them for those who sit on here and complain your freaking homeless considered trash of society and will get treated that way so get off your ass and actually go do something with your life you dont like your situation change it they give you the resources and even gives you nice clean clothes and even suits for job interviews. People dont see you how you see your self and will treat you how they see you not how you see your self so stop bitching this place aint here to make you comfortable and not want to leave its here to help you get a place of your own and get you back on your feet hence it being called homeless shelter not Cass hotel..if they make it comfortable for people they wont want to leave and why would they you have 3 meals a day a bed and it be comfortable hell NO they want you to leave and get off the streets and not a burden to society

I am thankful and grateful for all the services and staff. Everyone was so nice to me and they work exceptionally hard. They do so much to make Phoenix a better place. I like CASS very, very much.

I like it because Arizona got it going on for the homeless if you literally need help they are here,not like LA they are all talk but Arizona is about show and they are quick in helping.but getting back to this shelter they provide the basic needs plus a comfortable bed the staff dont hassle you.

Avoid this place at all costs. The entire neighborhood. It is a vortex of negative energy and just a very dangerous place. The absolute worst period of my life so far was spent here and strongly urge you to find another way. If you are homeless and in need of help, go to Tempe. The atmosphere is friendly and the resources offered to you are genuinely helpful. Good luck my friends.

CASS saved my life. It was a hellish experience. I still have nightmares about the place and the things I ve seen there. With that being said CASS turned my life around within 6 months of going there I got housed in a permenent supportive housing unit. CASS is a step in the right direction for anyone lucky enough to receives services here. Try to make the best of it. Dont look for trouble! Mind your own business. Dont stare at people. Dont give staff a hard time. Be grateful for the little things and keeped focused on moving your life forward.

Actually I have done extensive research on Cass and Ive even spent time there gathering all the information about them and the service they provide

Depending on your classifications, the services provided can be sketchy at best. It is a reasonably safe, warm place to lay your head at night, but you must adhere to rules and attitudes that can make you feel worse than a criminal. My advice, do whatever it takes to avoid ending up here to begin with!

They really have alot of resources to help the homeless. The only thing that really sucked was the long line super never ending long line in the direct sun to go to the dinning halls. I skipped eat the whole day Sunday because i felt like i was gonna pass out from the heat. The staff inside were super nice and helpful. They didnt treat you any different because you were homeless. The resource building had all kindd of different office to reach out for help from DES to St. Josephs the worker, to counsolers to help tou find permanent housing.

CASS is still CASS....My reason for going there was Healthcare For The Homeless. Its been about a year since Ive there and I must say, I was impressed. HCH has been completely remodeled. The Security room is gone. The front office is completely opened up and it has taken on the appearance of a reputable Dr. office. Well done CASS!

My rating is out of irony for this location. I love what the shelter itself is trying to accomplish. Heres the irony of the situation nobody likes to talk about... Downtown Phoenix is over flooded with homeless, beggers, lunatics, and just out right disgusting dirty smelly sick people crowding businesses, hotels, bar/restaurant entrances, parking lots, busy high foot traffic corners, alleys and benches. Do not give these people money on the streets, donate money, clothing, or unwanted non perishable foods to this homeless shelter so they can expand it so they dont have what they call over flow, which means that people literally have to sleep in the surrounding parking lots, streets, alleyways, train tracks, sidewalks, benches, parks or dumpsters while they wait for available services if you really want to make a difference. If you give these people money on the street, it helps them only momentarily instead of giving them resources at the shelter which may benefit them the rest of their lives.

This place lost my knife I bought in on the 5th of July I went to collect my stuff from Security office an they can’t find it hmm this place ....... it’s very sad how they make us homeless people wait outside from 7 am to 3 pm it’s 100+ outside right here they treat everyone like trash, give a little bit of Toilet paper if you ask for something it’s like cutting thier its like going out thier way.... here is 10:18 pm at night I’m still waiting for Precision security guard supervisor because one of there Employees stole my knife after I checked it in I’m calling the news on this place employees and the security guards think they’re better than everybody always looking down on us

The sheer volume of homeless people is very overwhelming. The amount of drugs, prostitution and violence is deplorable and security and the police do little to stop it. The conditions inside Cass are another story. Curfew is at 8:30 miss that and you lose your bed. Theft and threats of violence are rampant throughout the facility and little is done to curb it. The staff are less then civil. They are at times rude and petty. All in all get in and out and your good.

#dirty #filthy, security guards completely criminalize and profile the homeless here. Like we dont have it bad enough. Then to be degraded to the point beyond feeling worthless really takes a toll on your mental health. The only positive thing I can say about this place is at least I did not have to sleep in a place not meant for habitation, not saying that CASS is much better.

I want to give CASS a sincere 3 star because I mean, it really is an average experience and as the main shelter in Phoenix you cant overly hate it really. I have found it was an alright, not in any way great experience here, but it was a godsend I had this place when I was 20 years old to take showers everyday (mens showers had red on the walls that looked like blood so I avoided that part), bunks that werent anything I could complain about (hella better than sleeping on concrete as I was doing), and it was basically my introduction to Phoenix shelters because I couldnt stand half the Tucson ones that I still call bible-shoving, though I am Christian myself I dont condone mandatory bible service 1 to 2 hours every day! Lets see: The security guards still suck as I remember them for a year 2017-2018, people are fairly chill though you do see their struggles obviously, the food is what you expect of food catering to the homeless so nothing new there, and the services provided within the campus are alright, nothing spectacular mind you. Its a wild place all-around but if youre lucky the best you can hope for is making a friend or two and it feels pretty nice to have people there who you can relate to in some way. Bless these people working here for what they do, and while I hope to never have to return here I feel like a better person altogether for enduring the goods and bads of CASS!

This shelter does so much for the community. Being a homeless shelter, of course there will be circumstances such as theft or bad people to deal with and that is just life. This place does a great deal (and as much as they possibly can) to ensuring that such things are controlled and that it as safe and well kept as it possibly can be... I dont understand what a lot of these people writing bad reviews are expecting... it is a SHELTER not a hotel, and after touring and experiencing this place in person, I have to say that what they are doing for the community is great and generous... and blessed are those who continue to donate and volunteer here.

The people sucked and Im not talk8ng about the homeless. The folks who work behind the counter. Very rude. I feel they assume everyone who comes in there is homeless and dont deserve there help. I felt so degraded like I was nobody. I needed a bus pass for the week and was given there name. The lady behind the counter was talking 2 another employee and just ignored me. When they finally got done after a cple mins she finally acknowledge that I was standing there then very rudely said how can I help u? I asked if they had any bus passes and she said so rudely NO. I can only imagine how they treat the homeless. Nobody deserves 2b disrespected and GOD 4 bids she is eva in our place. If u dont like your JOB then find another especially when u take a job helping people is all 8m saying.

Thare Is alot of diffrent hell thare good program

Theres a lady there named BarbaraHeavyset with glassesShe isnt there to help really at allI asked her to request a bag not be thrown out during what they call a cleaning day and of for any reason you need a bag not to be thrown out then make known. My bag was in fact no longer there for me. She also wouldnt allow me work status when I was working more than 32hrs per week.Shes either racist or just had something against me or she just is unprofessional with her help. Do not, I repeat do not go to her for any assistance. Also people steal there. You have to watch your things at all times. This place cant be the best place for shelter when you are trying to save some money and move into a new place. That was my purpose being there.

They do good work but its not a place I like to visit theres a lot of drugs there go to rapes too many people for them to keep an eye on the dental facility is outstanding

I dont think the shelter should kick people out at 7 and not let them come back in until 3 p.m. and I think they should do more

A temporary home to call home. Offers job assistance and clothing. Armed security. Most staff compassionate and caring.

Cass saved my wifes life and mine. Dont listen to negative hype. ITS what YOU make of it here. there are very few places like this or in the tri-state area for that matter,one just has to know how to treat it,avoid negative people, listen to staff and security, and know how to act (build on yourself) ❤ Again admirable staff and great security,though 1 out of 10 in general are doing it out of obligation, THE REST MORE THAN MAKE UP FOR IT definitely, almost all shelter locations have one or two staff or security anyway like that. Use it what its meant for.👆 And you WILL succeed as a better and happier being. Dont listen to negative hype and build. Yes theres negative clients here, some drama yes but its handled in good ways and YOU dont have to be effected by it its all on you. Great resources here,use them. Namaste.

CASS is an amazing program and has help lots of people turn their lives around with all the resources and help they offer.

C.A.S.S. quite simply saved my life. Thank you for treating me like a human being when I looked and felt much less.Thank you very much!