I have been using Raceway for about a year and love it. Its convenient to my house and I have the membership so I can go every time I drive by it which is daily. Everyone is nice professional and friendly. I wouldve gave it 5 stars except sometimes the vacuum hoses dont work so I have to pull into another spot to find one that works but besides that this place is great. Washes the car really good and love that they give you a wash rag which helps because I never have one in the car. Overall a great wash at a great monthly price and washes the car really good with no damage to the vehicle.
It is very close to my home. Always great customer care usually at the check in location. Very fairly priced for unlimited washes 9.95 per month. Love a clean car & this place does a great job!
I pay for monthly unlimited car wash. Makes it easy for me to go right through without ever rolling down my window. My vehicle looks good once washed and tires shine. I vacuum inside myself when needed, which I prefer doing it myself since I dont want anyone inside my vehicle. Very good for the price. Been using 35th and thunderbird location for several years now.
I got the free car wash that you simply just text to and wait a few days, this place is super friendly and worth the extra mile drive for me, not too crowded, and when you do the free car wash they get you a mini car wash set up with your very own baggie, micro towel, freshener, and a wet wipe inside. The gentleman who handed to me caught me by surprise I really didn’t think they would hand me anything (which i was lowkey was sad) but then the second guy leading me to my car wash handed me this kit and i was super happy and very appreciative
I have had a subscription to their best car wash and I pay like $28 and I can have as many washes as I want during that month. Its so convenient!
The Vacuum system has no suction . Hard to find a good stall to Vacuum from.You need to invest in upgrading this car wash or I will probably go to a newer Carwash.The people are always friendly but they need to stop calling me Boss. Don’t like that.
I’ve been using Raceway for over 4 years now, never had a bad experience and I’ve used multiple locations … they keep the equipment up to date, and staff is always nice and professional
This is the ONLY car wash I use! I love their friendly workers and they go out of their way to make sure that they did a good job. I recently signed up for their text messages and got their TOP OF THE LINE wash today FREE since the Suns won! I highly recommend them!
I went to RaceWay Express car Wash to have headlight restoration and was greeted by Roy Carroll. His customer service is out of this world not to mention the prices are so reasonable nearly half of what everyone else charges with the same quality. I would recommend their service to everyone I know. You wont regret it.
Really a good quality wash. Rims come out looking good, tires shine, car overall looks amazing
I didnt really know how to answer this. I liked the vacuums, The people were very nice, but the actual car wash itself didnt work. I got stuck at the very beginning of it. They already started scrubbing the car down as I was supposed to go through that tunnel but something broke and I got stuck in there for a little bit. They were very nice about it offered me a refund but I have a monthly plan. I ended up going to a different location because after they scrubbed the car down It had water spots so I went to a different location. It was pretty funny and I felt sorry for them. So I didnt want to Ding them but these requests for a review are relentless. So I just wanted to Explain my lack of a star.
One of better values in town ~ friendly staff...Quick and and easy ~Amazing vacuums and air blowers...
I met Roy the owner and founder of the detailing services here. He was professional and his hospitality was unlike any other! 10/10 recommend for detailing services! They did a stellar job with my Truck!
This place is very well organized and Jared the manager is very friendly. Plus the employees there are amazing as well. Adrian always being so outgoing and outspoken with the customer. Top of that we have Roy who gets down on detailing your car. Does a great job 👍✨
Love the outstanding customer service and kindness of Roye. He works with my budget and his work is impeccable. Absolutely try this place and you will not be disappointed.Susan
Love it! So convenient & easy & quick. The machines do a great job. The people very friendly & helpful😃
Great job…love that they give a cloth to wipe inside while going thru wash!!
Pulled up the phone barcode didn’t work, dude still waved me right in did a great job and got a nice package with the wash free red micro fiber towel which is F$@@$&n sweet and the air freshener to boot and the full wax wash did a hell of a job thanks guys @40th st and Thomas location I like the old school tunnel
Come by, give em a try & see the friendy and helpful crew over here that take care of you when your car needs a run through for a clean, shine and sparkle like nothing you wont find much of any where else!
Friendly and great service always. Good pricing!
Roy was awesome!!! I have two injuries, a sore shoulder and I am limping. I was leaving town for a couple of days and I am enrolled in the highest tier program that gets me a free detailing once per month, which I found out today can only be done at the Chandler location. Roy hooked me up and vacuumed my vehicle, and added a scent booster, without me having to drive to Chandler. Which I did not have time for!! Thank you so much Roy!!!
Great place to do my car wash. Looks like they keeping the place clean. Great service too. Coming back soon. 🤩
The people are very friendly and its super clean. The vacuums work great!
The car wash is in disrepair, some of the brushes are off and tied up.Does not dry the car very well
This place always have the nicest employees!!! They are soo helpful and really happy to see everyone!!
It is a low price option that is good for some people. I drive Uber and need to keep the car clean inside and out. Change my monthly pass with them to another car wash company who hand cleans the windows inside and out and vacuums the entire car. Of course it is twice the price but driving Uber I get the car clean multiple times each week. Would be nice if they had drying towels as the back of the car never gets dried. Friendly staff.
Sergio had great customer service and helped out the best way he could.
1. I Was Having A Good. Went To Wash My Car And For The 3rd Day I Was Not Getting The Shinier Tire Shine That I Get So Ran A Few Earns Came Back To Get My Tires shined And One Employee After Another Said I Dont Know What To Tell You, I Just Started Here I Dont Keep Jared The Manager In My Pocket. Then Asked To Use The Restroom And I Was Told That May Not Be Possible. Another Rep Came Out Handed Me The Key. Then I Asked For The Manager Jared Again And I Get Another Employee Aurelio He Said Are You Having A Bad Day I Said I Wasnt When I Asked For A Simple Tire Shine That I Hadnt Been Getting For The Past 2 Days Amd He Said If You Were Talking To Them Like That, I Didnt Even Let Him Finish I Told Him I Wasnt But I Am Now. Went To My Car And Googled Raceway Carwash,It Rang 4 Times Amd It Picked Up An Hung Up. I Called Back Rep Said He Was At The Call Center. I Advised Him I Need To Speak To Jared He Asled Tje Problem I Explained For The 3rd Time. I Had Been There For 30 Mins Waiting For Manager An Tire Shine And Then After He Stopped Patronizing Me I Went To My Car And Jared Came To Save The Day! He Squatted Down to Listen To The Problems And Helped Me Out Very Generously,And Sent My 1989 Car Back Through And Gave Her The Love I Always Do. I Will Stay With Jareds Carwash An Not Cancel. I Would Like To Thank Jared For Honoring My Business With Raceway Carwash On 44th St An Thomas. Jared Stepped UUUUUUUPPPPPPPP!!!Exceptional Manager Jared Is!!! SMW.I Pray The Employees Step Up To Better CS!2.Raceway Express Has A Fabulous Attendant By The Name Of Adrian. He Is An Exceptionally Good Worker An All Around WELL Rounded Person!!! You Go Adrian!!! Always HAPPY 😊 To See You At Work. Good For You Jared!3.ADRIAN,CHRISTEN JARED ARE THE BEST!!! I CAME BACK TO REDO MY CAR AND MY NEW TIRES WERE STILL THURSTY SO I HAD TO GO BACK TO REPOLISH THEM GREAT JOB ADRIAN!!! LUV YALL!!!4.Today I Came To The Best Carwash And Jason And Josh Were Exceptionally Kind An Nice. When I Got Up To The Line I Advised Josh That I Did Not Want A Towel Due To The Lint It Leaves Behind. He Said Oh I Use Them On My Car He Said He Never noticed it. Was Nice About It An Did Not Blow It Off. Also Jason Came To Shine My Tires Due To He Said The Machine Is Not Working. I Thought It Was. He Did Not Have A Problem With It. So Very Respectful They Both Treated Me. KUDOS TO JARED AND ALL THE YOUNG MEN HE HAS WORKING FOR HIM NOW!!!.SMW.Came To My FAVORITE CAR WASH And Everything Is Being Ran Great 👍 An Smooth All Of The Attendants Are Great. They Love Doing There Job. Jared Is Wonderful, TRULY A MAN OF HIS WORD!!! WONDERFUL!!!
Customer service here is always good! Just got a grand slam wash 🧼 they provide air freshener as well!
They need to be more consistent and employees in some cases have to be more friendly
In a hurry; way better than average, drag-you-through car wash. My 2nd visit.
Love the monthly plans for getting car washed! Great customer service by the staff and amazing auto detailing!
Best place in AZ to get your car washed!!
Bowe did an amazing job!
Wouldnt recommend buying a membership. Not many locations. Vacuums and other equipment always broken. They dont provide towels to hand dry your vehicle.
The dryers at this location dont work very well and then when you get out of the actual drive-thru wash the air blowers at the vacuuming stations dont work very well at all, they have no pressure and do not remove the water like theyre supposed to.
I have been going there for 6 months with the monthly payment. And always gets my car clean and with free vacuum. I will recomend it for everyone. Great place frenchy workers.
Everyone is very friendly and helpful
Nice place and good staff, helpful and polite. Prices are affordable for car wash and its fun to go through !!!
A lot of the time some of the sprayers are clogged or just under pressure. Auto detail shop is great work and caring.
Good fast service, clean place and the guys are nice.
They were quick and friendly. I paid for the $20 package and it included a towel, air freshner, and a wipe. It was a great deal. The vaccuum area was clean and all the vaccuums worked well also
It is great! The employees are awesome 👌
I had a great experience. No waiting, especially no wait for vacuums.
Roy was very friendly and helpful. Completed the work in a short time. Thanks Roy.
Good pricing, lots of locations, unlimited monthly pass makes in and out quick. they give you a towel to wipe down the inside of your car and theres free air compressors and vacuums.
Very courteous, Im impressed, the only full service place to wash and vacuum my car on this rainy day.
I get my Stinger washed here all the time, they are quick and effective
You get 2 for 1 GoBo on the $20 Car Wash!Free vacuum cleaners!
My family loves this car wash!
Very clean here and the vacuums work very good
I get my cars & truck washed all the time.They have a great crew working hard so your shine.
Nice new autowash...very good value for the money.
Tight area. Not as good as other car washes.
This is my car wash for life I love the service and my truck is sparkling after I come out everytime
Their spot free is not spot free anymore, I like this location as it is one of the well maintained ones, but theres always spots left after pulling out of the tunnel and have to get on it really quick or youre ended up with spots and its hard to be removed.
Roy at the detail shop did an amazing job on my car! There was stains and dog hair everywhere in my car. I got it back looking brand new when I got i bought it at the dealership years ago. There was no sign of any dog hair and everything was perfectly shampooed and wiped down. I will be back, no doubt!
Paid for the top service and still wasnt clean🤦♀️
Awesome, the employees were very helpful showing and explaining all the deals they offered. They were very professional.
JARED! Thats the dude who got me the full PROFESSIONAL RESPECTFUL service there at that moment when I went great guy and humble PERIOD!
Opens on time and very helpful and friendly staff always on hand to help! Been a customer for a long time and as an Uber driver I rely on speedy, reliable and thorough service. You are sure to get it here!
Always great customer service !
Staff were very friendly.
Love this place convenience is an understatement.. staff is very up to par
Good car wash.
Very nice people. Very helpful. Great carwash.
Great 👍 place close to my house 🏠 they do a good job 👏 everything I go there.
I visited the raceway on Thomas this evening and had a very disappointing experience. I was having trouble lining my vehicle up to the conveyor belt, when the employee Adrian, started yelling at me saying that he refused to help me because I was just trying to mess up his machines to be funny. This was so confusing to me, as I was just trying to get my car washed, not some odd alternative agenda...The manager was able to calmly help direct me onto the platform, but the whole experience was weird, unprofessional and unpleasant. I will be cancelling my membership.
Better than many other car washes, yet not the best. However, if you’re looking mostly for a “lower price” not “higher quality”, than this is the right place!! The prices on the monthly subscription is very competitive and comes with a fairly good service.
Got a membership long time ago and dont regret it.
Some of the vacuums dont have enough power. Other than that great car wash
Always a great experience. Excellent work, very quick and great service!
It was good 👍
The staff are friendly and good job on keeping all areas clean. My car loves going through the wash area. Lol.
Chose the $20 car wash can my tires are still very dirty did not get clean and my car was totally wet the dryer did not dry it good at all
Very nice place, friendly workers, nice membership deals they have allowing you to get unlimited car washes, just pay monthly, car wash usually gets my car very clean and sometimes the vaccums don’t suck as hard but usually not a problem, this is the go to place considering how cheap it is
Roye is always the best thank you for taking care of my 🚗He goes above and beyond when hes working on your own 🚗. Thank you for making my Sunset look pretty. Thank you
He over buffed my car hood- I can still see swirls in my mustang and sometimes the tire shine gets on my rims and its harder for me to wipe off. They some 20s but I keep em clean, lol
It was awful I actually quit taking my automobiles there which I had a monthly subscription but today I had my old truck so I went down there just like usual air hoses either do not work or theyre missing some of the vacuum poses dont work or again theyre messing overall not very happy
The people that work there, are great, I will go again
Love car washes. This one is a good one too.
Awesome place, spotless!
If youre looking for the best customer service, you HAVE to go to this place!!! I came here for the first time on Saturday evening (5/12) to get my truck washed. Chris, the manager there helped me out tremendously!! When I pulled up to the pay station, I was greeted by Chris and told him that it was my first time and that I wanted a good wash that would clean my rims and tires. He said the 12$ was the best wash and said he would make sure my rims and tires were squeaky clean. As I paid and pulled into the wash he came over and started scrubbing the wheels and tires! Most express washes just send you through and wish you luck, not this one! They actually care what the customer wants! Thank you Chris for going the extra mile to make this old man happy! Im ecstatic that I decided to bring my truck here as I wont be going anywhere else!Thank you again!!
Nice auto car wash and free vacuums
I take my car here for a quick wash and the free vacuum is nice. Great customer service. The first time I went, the wash was excellent (my car, for the most part, was not wet when I came out.) Now I feel like they shortened it and half my car is wet when leaving from the dryers. I make sure to stop and wipe it down so there are no spots. Also, when you silence the radio you can here the brushes scratch the car, my paint is silver so it doesnt bother me as much. I recommend hand washing your car if you have a darker paint color. All in all i take my car to this one since it is closer to my residence. However, when I want to wash the undercarriage I take it to Chevron on Rural and Baseline, worth the extra trip if I want to deep clean my car.
I drive for a living and have been a monthly member at three different car washes and frequented several more. This hands down is the best! The service, the amenities, the wash, all wonderful! I LOVE that they have air hoses it makes such a huge difference and their vacuums are always great! But their service is truly what sets them apart, there is a younger gentleman that always helps me in the morning and he is goes above and beyond to make sure that my car is taken care of and is always polite and has a smile. I recommend this wash to everyone that asks and will continue coming here for years!
Love it! Zip in, Zip out... or, stay and use the vacuums and blowers to really clean your car. And as an added benefit, all the folks at work there are very friendly and very helpful always smiling always trying to keep the line moving always patient. I have the monthly pass so I go there a lot.
This place is expensive and they give you a little like paper towels to dry your car.
Paid for one of the better washes. Was first car through right after they opened. Was trying to get road dirt off from driving in snow and slush. Very bad rinse that left a lot of soap on vehicle. Looked a little better but basically exchanged road dirt for soap scum.
On a recent Saturday I pulled in to get my car washed. The gentleman was very polite and helpful to this older gal! He recommended the twelve dollar wash as I wanted a nice wax job. Upon my paying for the wash, this gentleman noticed an odd noise coming from under my hood. He told me about this concern and asked me to please raise my hood. In doing so he found a cap to my coolant container that was loose. He kindly fixed it and politely refused my offer of a monetary tip. My husband told me that if the cap had remained loose, my car would have eventually overheated and I may have been stranded on a highway as my business takes me out of town frequently.I am very appreciative of the gentlemans awareness of this potential problem. My car completed the car wash and it looked so nice and sparkling. To summarize, it is the little acts of kindness that create a welcoming atmosphere in a business. I finally was able to retrieve this gentlemans name (Chris, Kris). I asked him if I could please have the name and phone number of his immediate supervisor and he explained that the supervisor was Mark but unfortunately he was unable to provide a phone number for privacy purposes.Again, I am tickled pink to have found a great place to take my car in for care and especially impressed by the professionalism and kindness of the employee Chris.Thank you!
My car was very dirty, due to birds and trees. The technician paid particular attention on hosing areas of crusty bird poop.Thank youSee you soon
I have the high end membership and have visited many locations. Every time I come here though there is always an issue, from the vacuums not working, the wash itself down. They just had the wash entrance blocked with cones but no explanation. For some reason the air blowers frequently have water coming out, kind of defeats the purpose. Raceway should drop this location, the ones at Glendale and 43rd and northern are exceptional.
They have great deals for a car wash. Been coming here for almost 3 years. Always friendly staff. Today, after I went through the carwash and parked near one of their free vacuums, I noticed that the vacuum was not working. I started to get in my car to park in another parking space with a working vacuum, but before I could get in my car the owner of Raceway came out to me and apologized for the inconvenience. He also offered to let his staff vacuum the inside of my vehicle. Went above and beyond. The did a great job! I will be back to have my car detailed my them one day. Thank you!
Beware, these people will steal your money! You will have to end up cancelling your card and they will do nothing to refund you. I made the mistake of getting a membership with them. After cancelling the next month, I kept getting charged by them monthly. Because of miscommunications with my bank, it continued until they had raked an entire $300 from my account. Now, Ive gone to the Tempe location with evidence that theyve been fraudulently charging me and they treat me as if I was a lying trickster. Do not come here ever!