NEVER CALL YOU BACK THEN WHEN YOU CALL THEM THEY THINK IT IS FUNNY IF YOU LIKE TO BE AGGRAVATED CALL THEM OVER AND OVER AND OVER
The service at chapins is the best and Fernando is very respectful
They got me the part really fast.
Decent place. I didnt buy anything, they didnt have what I needed. But they were helpful and even directed me to a location that did have the part I needed
Great variety parts for all makes and models
I called ahead of time and Tyrone sounded very helpful, he did let me know that they did have a upper control arm for my 2000 Dodge Durango. He took my name and number and offered to call me back after he took a look at the condition. Tyrone called me back and let me know that it was in good condition and that I was able to pick it up today. I let him know that I would be there between 11 and 12. I show up and wait over 1hr. A Man comes out with a lower control arm! I let him know that I was waiting for a upper control arm not a lower so he told me to hang on while he gets it. I proceed to wait another 30 minutes. The man comes back with an upper control arm that is cracked and in very bad condition. Tyrone did let me know that the price was still firm and that they would not come down even though I was advised that this was in good condition and even though I waiting 1 1/2hrs for this. I don’t recommend wasting your time.
Dude that is towing wrecked vehicle today. 6:19PM here in 347. Secure the wrecked cars. The windshield flew from your tow truck. It almoat hit us and we received the residue. You gave us lot of scratches in our hood. Irresponsible. Secure it!
Very poor customer service second I they you your car will be ready in a week it takes two weeks to get a engine for the car. And they four different engine in the car starting with a v6 & your car is a big before they realize which one they needed and a mechanics dont like to work fast and they claim they are knowledgeable but they are not. And they like to blame the costumer for not knowing what engine goes in the car and being responsible for there mistakes. And also claim they cant drop the price or give a discount on a engine do to there stupidly on what engine goes in a customers car. And 3rd they do not return calls to any costumers to in firm them on any delays or problems they come across. I do not recommend anyone using these people for anything.
Pros: Huge inventory, many cars are very intact, prices are fair, pulling is reasonably quick. Staff is friendly and will show you around the yard so you can make sure the correct part is pulled for your vehicle. Spanglish is spoken fluently.Cons: The main office / waiting room / restroom area is filthy and it doesnt have A/C, which is understandable being a scrapyard. However the whole customer experience could be improved with a clean, air conditioned waiting room, with a separate stockroom for pre-pulled parts. Also, parking could be improved. All of these cons are minor, because after all, it is a junkyard. You can always drive down the road and wait at the convenience store in the meantime.
Outrageous prices. Not that these guys read any of these reviews or care about them. I went in looking for a pair of 350z heads on an engine that was destroyed from the oil pan up. It even had a fist size hole in the front of the block. But nope according to these guys it was a perfect engine so they wouldnt sell anything.No mechanical knowledge and crooked as hell. Stupid prices. Im actually surprised anyone put 5 stars. Must be their own guys
It was ok
The guy was excellent... looked for the part, didnt have it, found it at another yard, and hooked us up !!! Unbeatable...
Too much for plastic parts
I called and asked if they had a trans they said they did went in for it the next day and they tell me it will be ready tomorrow. Tomorrow comes and nothing i call and they hang up i go in the next day and i have to go to adifferent yard that wants me to wait another 2 days because they havent pulled it either.
Nice salvage. Need more English speaking assistance. Was a little difficult for me to find the part I was looking for at first.
The people are lazy and they dont want to do their jobs for the parts
Don’t got time to even talk on phone bad ass attitude
The best place and the cheapest to find the best parts for any kind of vehicle..
I just call to see if they have my part for mt car the guy did not understand me. He only speak spanish only. I ask if anyone there speak English and he said no. That is no way to run a business
Good parts good prices
Called for a transmission went down there and it was broken, ok stuff happens, they said they had another one but they had to take it out, no problem, i call the next day at noon they were working on it, called again at 3 and they didnt and are not going to take it out, its saturday 3:30 thanks alot
Great Parts nice people Alex one of yhe windfall person
Kevins the man.
4 36
Never go to this PLACE. The guy name jack is an ×××××. He agree on to sale me some parts, but they were only excepting cash to prevent paying the government tax money. I came home got the cash went back. To my surprise he changed his mind about selling me the stuff. Making all sorts of excuses. I had all my kids with me and drove over 50 miles to go and come. He was still yelling on me telling me he will not sale me anything. There are many junk yards and decent people. plz DO NO BUY ANYTHING FROM THIS GUY. HE WILL END UP SCAMMING YOU. HE continuously changes his mind and prices. Please be aware. if you dont want to be scam plz avoid this place all together. Hope this review will help some people. :)
Love this place they take the parts out for you at reasonable prices!!
This place sucks every time I call this MF place they leave waiting on the phone or they just hang up at me, it used to be a good place, but now they think they better, but still is just a junk yard....... We are the costumers we go to leave the $$$ to them not them to us......
Fernando is great to work with!
The best place to repair your car.
Very curteous and helpfull everytime I call or go in.... I highly recommend them to anyone
Very good service from the minute we walked in.
Some new cars for parts and good Prices
Super expensive parts. They are even more expensive than dealer. The guy over the phone had drive 45 minutes to the office and have me look for the part in the yard and the weather was 120 then gave price match dealer price for used part.
This is not A and S Auto Wreckings address. This was their old address. 30 years ago.
Jickey, jickey crooks.Dont recommend highly crooked!!!
Worst junk yard in Phoenix do not deal with these people they will rob and scam you youve been warned
This place sucks
Expensive used parts
Really bad customer service. No english lenguage. Never buy parts there.
Been here several times and noticed that you can buy brand NEW FOR CHEAPER at AUTOZONE. SKIP THIS PLACE.
It was an excellent auto wrecking
They a liar and thieves. Over charge for carp and have no respect for their customer. They should be deported back to Mexico.
Alright place, inventory could use some adjustments.
Poor customer service outrageous prices I say one thing and do and do another this is by far the worst Salvage yard I have ever been to.
You can find almost all that you want
Workers dont help out at all
Dont buy anything from them. They say they have something and then go out to get it and now its not any good. We call and had them checked on it and now 1.5 hour later the tank isnt any good.
Great...
This place has it all
Bad direction of where to look
High price not bilingual
Ok
Great service
Bad service
Crazy people
Vary friendly
It is. A place for. Pair of mobile cars. It is a very small place.There is no where to park. A car
In this place I only go for my clients to collect glasses but the service is terrible, it seems that you are going to ask for a terrible place as a gift
Prices where resemble nd staff berry helpful prices are reasonable and workers were very helpful
Very bad service they dont know what they do. I called very early to ask about a compressor and a little boy told me that if they had it so I drove from Tucson around the room and when I got to the junkie they made me wait 20 minutes to tell me that they did not have it.
Are they useless? Pure lies
Excellent place the workers of that place are very kind one only looks for the piece and they remove it for one
Pesimo service and are not at all flexible
Very good service
Very good
All three
Excellent services
They do not serve well
They serve vien
Very expensive
They treat you Very. Amavles THANKS
Because its nice, well, attentive
Good attention
Good prices
Yonque
Very expensive as well as new parts
It is a shit, very disorganized and it is half expensive
Not friendly
Bad
The best