First time taking my Toyota Camry to be serviced here. Very personable customer service. Good value and great overall pricing. My car was finished by mid day after dropping it off that morning. I will definitely be back. Oh and they even reached out after services were completed to ensure everything went well. Big thank you to Russ and Brock.

My vehicle is under warranty with the dealership, but because of the dealership constantly trying to up sell me on unnecessary servicing items, I decided to take my vehicle here.They are professional and fair priced.The dealership didnt tell me that the rear brakes needed to be replaced....... This is one of the standard inspections during a dealership oil change which should not have been missed.Russ informed me that the rear brakes were dangerously low and he gave me a very fair price to have them replaced within the hour, also the battery failed its test and again Russ replaced it with a fair price and in a timely manner.Because of their honesty and fair pricing I will also be taking our second vehicle to them for future repairs and service.

They are always honest and I can always count on them to keep my trucks going. I know that I can trust my truck to keep going without worry because of them. Being a single Mom, that means the world to me. Thanks guys!

Very reasonable. Fixed my a/c issue. Good on warranty as well. I would recommend them for service. Thank you!

Customer service was awesome! Called me before they started the work to let me know what needed done that was a BIG!!! The out come was GREAT! With a good out come I feel these guys are completely reliable! 🙌Thank youThunderbird Automotive

Let me just start by saying I know a fair amount about vehicles and visited my fair share of mechanics. With that being said, I have never visited a shop with as genuine and integrity driven employees as this shop. I “thought” there was an issue with my trucks suspension as it felt a little loose to me. I am hyper critical and will have the slightest thing checked out to make sure my vehicle is operating at 100%. Knowing previous shops, I figured they would tell me I was right and need substantial work. NOT HERE! They explained that my leveling kit can affect my ride but there was nothing to be worried about. Not only did I save thousands but I have a much better peace of mind driving around. Thank you John and the Thunderbird Team, I will only be bringing my vehicles here from now on.

If you want car technicians that are honest and efficient, Thunderbird Automotive is the place to go! Honest, helpful and friendly! My relationship with them goes back to the 1990s. The best!!!

When I came to this place for help the Guy promised me that he would keep the charge about $200.00 well that was a lie, he called me next day and wanted to charge me $1500.00!!! SMH not nice it too me $245.00 to fix the problem. I cant believe they can make a promise and not keep it. Lesson learned!!

Came in for a transmission issue on our Honda CRV. Dedicated service by looking for parts and pieces reported as coming from all over the state. Took some extra time, but they got the job done and the car is running great again. On top of all that, the final charge came in way under the initial quote. Would recommend.

My vehicle’s a/c unit had been repaired in the past by Thunderbird Automotive and had recently stopped working, but the repair parts were still under warranty. I was able to get my vehicle in the next day and warranty repairs were done the same day. After I picked up my vehicle, I was driving the following day and there was a problem again with the a/c. I called and returned my vehicle the following business day and the a/c work was completed, with testing by Thunderbird Automotive, and released to me the same day. I am so grateful to Thunderbird Automotive for their terrific customer service, especially since the temperatures during that time were over 110 degrees.

I am always taken good care of, I will use them when ever I need service or repair. Jeff Berney a very satisfied customer.

Made a appointment to drop off for a oil change. 3 guys just stood around, one even came in the office for a mountain dew and wouldnt ring me up. Dont expect any decent service if Jhonny the manager isnt there. Just went to Goodyear, far better service there.

They did some expensive repairs at a good price in good time. I especially appreciated their communication. They always answered the phones promptly, and were able to answer my questions about my car.

1. Told them what I needed, diagnosed and charged me anyway... hey guess what? it was what I asked to get replaced2. They ordered the wrong part, 1 day turned into 5 days. Asked if theyre can be something done for the inconvenience not 1 care in the world. Not even an apology.3. charged me LITERALLY 10XS what the part costI hope their guys are making 30+ an hour seeing as how much my total wasHonestly I feel robbed, & in disbelief that after so much money still no results.this is just MY testimony do with it what you want, Im just stating facts

Great people, honest and helpful employees. Ended up the costs to fix my car was more than it was really worth and was able to put my money towards a nicer used car. Thanks!

I started out on a quest one afternoon to find a shop to work on my car, a 2015 Nissan Ultima. It needed front brakes desperately. I went to five different shops to get an idea of what Im looking at to pay. Without a doubt Thunderbird Automotive was the only shop I went to that didnt try to BS me into getting stuff I didnt need done. One shop told me they would even give me a free estimate on checking out my front brakes, but would have to charge me a $59 shop fee . . . 🤔 . . . Thunderbird Automotive for me was straight to the point, the work was done as was promised, I didnt have the option to get a ride home and wait for the work to be done so I waited at the shop and I believe they went out of their way to try to get the work done quickly so I wouldnt have to spend an entire day sitting in a lobby waiting room. Im beyond satisfied with everything that has to do with Thunderbird Automotive specialists. I had a recommend that you talk to them the next time you need to have work done on your vehicle.

I was looking for a new mechanic store closer to the house. So far Ive been very impressed with the level of professionalism, service and quality of work.8/23/21- knocked it out of the ballpark again. Thanks guys for all you do.

Have been utilizing Thunderbird Automotive for years. Excellent auto services. Great customer service. Always communicates auto repair needs prior to providing services.Highly recommend!

My wife brought in our 2012 Hyundai Elantra because it was making what appeared to be a suspension noise. This was our 3rd shop we took the car to in order to have it inspected. The prior shops gave us inaccurate possibilities of what the problem was and would cost us ALOT of money. My wife was recommended to this shop because of there honesty and they were right!! They were able to fix it the 1st time without guessing and got it done fast.This is a great shop and will be the new shop of choice to our 4 cars. John & everyone in there treated her fairly and were honest. Thxs again for everything.

Always professional - always aware of my time.Always advise estimate before service started..Very pleased every visit..

First time coming here and the guys were great! Very friendly and didnt skip anything because Im a girl and wont notice. Will definitely be coming back to this place from now on 😁

Very honest. Great prices. Super happy. Will definitely go back in the future.

Brock and his team were amazing at keeping me updated throughout the entire process and worked quickly & diligently to get me back on the road! Fantastic experience!

Let me start with I dont usually write reviews but this is THE BEST AUTO SHOP IN ARIZONA!!! I had a broken mirror on my car and I had went to many places and they all told me it was going over be over $1,000 to fix. I went to Thunderbird Automotive Specialists and they found a mirror for my car online so I ordered the part and then came back in for them to install it for under half the price I was told at other auto shops. The staff here is very professional and so helpful and they work within your budget. I will be recommending EVERYONE I know to take their cars here for any service. Very satisfied and will definitely go to Thunderbird Automotive Specialists for all of my automotive needs!

They have worked on my dad’s vehicles, my brothers and mine! They know my dad personally and have always been so kind and helpful to us! I always recommend them to my friends!

Amazing Experience Today with Thunderbird Automotive Specialists! I brought in my Company van today with a “coupon” special I received in the mail for their $24.99 oil change which included the “free” 38 point inspection of my vehicle. Oil change was needed, but my true intended purpose for choosing to use this shop for this oil change special was the 38 point inspection to ensure my Company van was ready for long distance road travel out of state. Russ completed the oil change for only $24.99, legally reset/cleared the check engine light for free, explained in detail what caused the check engine light to be on, and DID NOT try or even attempt to try to “upsell” me on the results his Technician found from the 38 point inspection. I was made aware of some issues, but the issues I was made aware of were issues suggested to me I could take care of on my own so I did not incur a shop cost. The total charge for my visit today was only $24.99 which included the Amazing Customer Service I received. My Company van is my “lucky” Company van with 348,000 miles. Thank you for not only stating in writing your shop slogan, but “DOING” your shop slogan which states:“Integrity Means Everything”Thank You!

I am beyond happy with their services!! I cant recommend them enough. I feel like community is the number one priority for them. While we are all in business to make a living, money should never come before customer service, and they clearly feel the same way. I just dropped my car off this morning and I am so impressed I have already told 4 patients and written this review. My exact words to my husband were F@#$ (blank shop) we are never going anywhere else. KEEP UP THE GOOD WORK THUNDERBIRD AUTO!!!!

Brought my Ford Escape in to have my compressor removed and replaced. Everyone was extremely professional and upfront about what needed to be done. Even though they were really busy I got a call back that same afternoon. They found another issue with one of the lines and we had to replace it. I had my truck back the next day with an air conditioner that was blowing cold. . Couldn’t have been more happy with the service I received and I highly recommend Them.

Weve never had a bad experience. John is amazing and is always happy to help us. Russ is awesome as well. Honestly, the entire staff is great to work with. Always friendly and helpful

The crew at Thunderbird Automotive are the best! My AC was blowing hot air and I left a message on a Monday night and my car was fixed by 2pm Tuesday!They were fast, so nice, reasonable, and honest!

Love these guys. Very professional, kind, genuine, and honest. Ive brought all my vehicles to them and will continue to, and always recommend them to friends. Wont trust my babies with anyone else.

They are very professional and helpful, I couldnt get down there because of my grandkids (Last minute unplanned babysitting), and they picked my vehicle for me! So awesome 👌thank you!

Great experience. James was super helpful and the work was more money then i had at the time. They offered a great way to get a loan and pay off before 100 days. Super helpful.

Repair was: Installing a New Water Pump with a serpentine belt & a/c belt and also changed my oil since terrifically handling with professionalism and courteous to my comfort while my repairs were being made. I HIGHLY recommend Thunderbird Automotive Specislist to handle ALL of my Cadillac Escalade EXT Truck needs!!!!!Now a Life Customer! Thank You!!!!•• August 11, 2021 installed a new Radiator, radiator upper and lower hoses, new thermostat and flushed replace coolant fluids. Excellent services always I have received. A++ Quality work!

Failed emissions for the 1st time in 25 yrs. Thunderbird Auto was one of many repair places on the list of acceptable shops. I chose Thunderbird Auto really because of location and I am so glad I did.From my 1st call to inquire, I was treated with respect, every question answered. From the day I took my 25 yr old truck into Thunderbird Auto I was told they usually have a vehicle for 5 days, to diagnose the issue, correct the issue then run it through emissions, pass emissions and then for me to pick up my truck. All of the people I spoke with at Thunderbird Auto were very professional, kind, thorough, showed me respect and really cared about doing a great job!. Though, they requested the 5 days to complete the repairs and pass emissions, I did not get my truck in there on time and they only had 3 days to complete everything, all of which was my own fault. They did not complain and they got it all done and passing emissions like a new vehicle. I cannot tell you just how impressed i was with the work done, the short time frame, the kindness and the joy these employees all had, always a smile and a laugh. Im not only very happy with the job they did but I recommend Thunderbird Auto to anyone wanting affordable, quality work from people that care. Thank you all at Thunderbird Auto, you made me a very happy customer!

My first experience with Thunderbird Automotive was with my father-in-law bringing his vehicle in for routine service. He told them to use the full synthetic oil because a previous shop had sold him on that. He dropped the vehicle off and told them he would come by later in the day to pick it up. As I was taking him home, Thunderbird Automotive calls him and told him that they were certainly happy to do a full synthetic oil change,however, with the low mileage of the vehicle, it really wasnt necessary. They could do a partial synthetic change that would keep the car in top condition and cost him less. Its rare to find a shop that is looking out for the customer rather than just taking the easy money. I brought my car in a couple of weeks later. I had new tires installed at a local tire store the prior week, so I told them that there was no need for a tire rotation. They serviced the vehicle and during their inspection identified that one of the lug nuts was damaged. So, even though I had told them it wasnt necessary to mess with the tires, they stuck to their inspection protocol and found an issue that I was not aware of. It is this kind of attention to detail that separates a quality repair shop from the rest. So far, in my two interactions with them they have shown that they put the customer and safety first. I wouldnt hesitate to go back. - ED.

I had a check engine light on with a bunch of codes. They cleaned and fixed a bunch of problems. The main problem was dirt, my truck spends alot of time off road. Its running great now.

We have used their services for over 20 years. The service has been excellent. They are transparent, fair, reputable and dependable. All services have kept our vehicles going for years.

Its nice to have a place so close to home that I can trust to be fair professional and competent. Thanks, guys!

Came to get transmission repaired and done sooner than I thought! Good quality repair and service that offers financing and cheaper than I originally planned.

I brought my 2013 Nissan Juke in for an oil change and asked if they could take a look at my turbo as I had noticed a loss in power. They walked right into a disaster as there was a lot more damage than we had expected. Russ was super honest and up front about the entire process and was able to keep the cost at the expected price, despite a few extra hiccups. They also got me in quickly and Russ, John, and Brock were all three extremely helpful during this process and communicated effectively. This was a much better experience than any other place I have been to so far in the valley.Ive been here for many other things such as tires, brakes, struts, etc., and they are priced very competitively and I would recommend them for all services. They also have an uber/lyft account if you need a ride home.

They didnt do what I hired them to do....So I live across the street from this place and a coupon came in the mail for an oil change and tire rotation. I needed an oil change but really went for the tire rotation cuz my tires are on their last cycle. I Drop it off everything was good I pick it up after I get the call that its ready and while paying I casually asked so did you guys do the tire rotation and they assured me that if it needed to be done, It was done. Go out to my car it wasnt done. They didnt do what I came there for them to do so I accept it and leave. So I get a text a couple days later asking for my opinion on how Thunderbird Automotive did. I mull it over it over a couple weeks before telling them I was unhappy about not having my tires rotated. They get back to me promptly saying that they didnt do the tire rotation because their inspection report showed my tires were too worn down. Why the hell was I not informed of this when I picked it up? The front guy definitely told me about every other potentiaI problem with my car that should be addressed in the future. I measured my tires myself prior to taking it to get the tires rotated. The front tires were 4/32 and the rears were 6/32. Maybe have the front guy tell while Im paying that they determined something that needed to be done couldnt be done for whatever reason on my car instead of telling me that oh it was done if it was needed....pretty sure I was just fed an excuse as for why my tires werent rotated.

I brought my suv to this shop because of an abs light and ac issue. They were fast with their diagnosis and repair. They didn’t try to upsell us on a billion different issues with the car that we were already aware of. The finished the work in a day and all is good! Im happy to have found an honest and professional shop so close to home.

Went in to have a potential leak checked out. It turned out not to be anything, but they gave me their full attention while helping me. I needed an oil change anyways so we set up a time and they took care of me very well. They noticed that a license plate light was out and replaced that for me. Great service, professional, informative, and fairly priced. Thanks for your help!

Fast friendly staff . front desk was very professional . i would recommend these guys 👍 UPDATE . went here again and got my oil change done . John was one the coolest and humble owners . made me feel like a friend he took care of me and no pressure at all . i recommend this place to anyone . . well be back soon . thanks John for the gift card . see you guys soon 👍

First time taking my car to Thunderbird Automotive Specialists this week. The engine coolant was leaking, causing the engine to overheat and the check engine light to come on related to a coolant flow problem. Issues were diagnosed quickly and an accurate estimate was provided to get the car back into proper functioning condition. Once I gave the green light to proceed with the repairs, all was completed in 1 day.Since we only have one vehicle, the transportation home and back to the shop, through their partnership with Lyft was very helpful and convenient. That is the first time an auto shop provided that type of service.Honest and professional team that explained everything that my car needed in easy to understand terminology that even a layman like me could understand. Definitely will keep them in mind for future auto repair needs.

They were very friendly and very thorough. For other items that were a potential problem they gave me a quote and offered ways to pay. I am thankful for all the work they did and helped me with. I would and have recommended them to my friends!

Thunderbird Automotive has always taken good care of me and my vehicles over the years, Ive yet to be disappointed with the price & service. Keep up the good work fellas and I will continue to use & recommend you to friends & family.

This place is lying to their customers in order to get more money.The proof;I am a mobil mechanic. I recently replaced inner and outer tie rods as well as sway bar end links and lower ball joints for both sides of the front on a 2004 f150. After completion I advised they need a computerized wheel alignment. She scheduled an appointment with thunderbird auto and they would not align it before an inspection. Well theyre inspections said it needed a new lower control arm and I didnt do my job correctly and twisted some lines.No lines were twisted. The control arm was not cracked and everything was fine. Other than the crab walk from the alignment being out.My customer had to pay for them, only for them to lie to her and to try and rip her off.I aligned it on the ground by eye and it drives just fine. No broken/cracked control arm. These people are lazy and unprofessional. Save your money and dont use them for anything.If your reading this thunderbird automotive. Shame on you.

Great customer service and very inexpensive. And the only place i get my propane!

The service was professional and friendly. I was able to get my car fixed and back on the road the same day. And what they charged me was fair. I will definitely be a return customer. Thank you

I would highly recommend this shop to others. Honest, and transparent with friendly service. This will be the shop I go to from now on.

I have done business with Thunderbirds several times. The work is always done fast, clean and at a good price

John and everyone there were great! Fit us in last min and did a wonderful job fixing everything that needed to be done! Almost $3,000 worth of work done and we 100% satisfied!

They are the nicest people ever. They are honest and trustworthy there. I am so glad I found them. I recommend them if you want good service.

When I first brought my vehichle to Thundebird Automotive, my vehichle was running pretty good but had a few minor leaks. I was quoted a repair cost of well over $2000 dollars to repair the leaks. I decided to just have the coolant leak repaired which alone cost me almost $1000. Two days later my ‘check engine’light came on. They denied it was anything they did and charged me almost another $1000 dollars to replace the fuel pump (which was only a couple of years old and had been working well), and canister vent valve. Upon getting my vehicle back from that repair, there was someting wrong with the suspension system. It is handling poorly with limited braking. In conclusion I spent almost $2000 dollars and still have 3 leaks and a vehicle that is now performing worst than ever.

Our truck wouldn’t start would turn be over but not start. We had it towed in. They worked on it right away and it was ready to be picked up the next day they go above and beyond my expectations. They work with us seniors and let us know what else should be done and give us the cost so we can plan for next visit. They are a great bunch of people and so polite.

Had to come back because they forgot to do something

Everyone was very professional and courteous. They were honest about the repair and completed it in a very timely manner. I would feel good about recommending them.

They are very efficient and did a wonderful job on my nissan altima. Couldnt be happier with the results. My car is running in perfect condition and all thanks to them. Thanks John.

I received a flyer in the mail and gave them a call. I was able to be seen the same day and was in and out in a short amount of time. I was also able to keep socially distanced and they kept the work within my budget and I actually had $15 to spare.Thank you John and Glenn for great work and great customer service. You have a faithful customer in me!!

I visited Thunderbird Automotive Specialists after exhausting my brain trying get my truck through emissions. They are a shop that I found through the VVRP and every step of the way John was able to explain how the program worked and kept me up to speed on what they were doing. I really appreciated the transparency of it all and everyone there had such positive energy and service. They even got my truck through emissions for me so that I didn’t have to go wait there again!

These guys are solid. They had my car ready the same day it was dropped off. Really happy with the work that was done. Its worth every penny.

Dropped my car off with the A/C blowing at ambient temperature. They were able to get it diagnosed, repaired and back to me same day, and now its blowing ice cold again. I like to do any maintenance that I can on my own, but next time I run into something out of the scope of my ability theyll be my first choice to get it taken care of.

Awesome place! Great service!

Excellent experience will use in the future

I took my care in due to a check engine light on and they got me an Uber to take me home. The owner John, gave me a personal call to let me know what was wrong with my car. The service here was hands on and fair priced.

Great friendly customer service!Ill be back.

As usual, nothing but the best!! Love this place and the whole team. Excellent service and excellent crew.

I am always taken care of while at Thunderbird Automotive Specialists. Whether I bring my Jeep in for a round of major repair or simply a flat time I have been treated well. Customer service earns repeat business, and I do tend to repeat. (Im a flat tire magnet. )

Ive taken all of my cars to Thunderbird Automotive Specialists for several years. Prices are on par with most places, with good offers that come up, too! Most importantly, though, is that John and everyone who works here is honest and personable! I appreciate their knowledge and they dont always seem like they try to upsell or over sell things you dont need. Solid business!

Absolutely great service. They will never try to screw you over and are always honest. I recommend this place 100% and they will be my lifetime mechanics. John is the nicest person ever, great at keeping you informed and is very compassionate. Robert is very good at keep you up to date and has great customer service skills. If you want mechanics with great quotes, reliable and are hard worker definitely go here. You guys are awesome!!!!! Keep up the excellent work.

John was very professional and had great customer service. We did not have an appointment but he was able to get us in the same day. We brought our car for an oil change and they did such a thorough inspection we were able to get an estimate for the work needing to be done. We definitely will use Thunderbird Automotive again.

Courteous and friendly. This is my first time using them. Ill let you know more after the bill

My family and I take our cars here because theyre close to us and always do an exceptional job. Theyre very honest about what needs to be done on the cars and are very fast. Recently they were busy and I was only in town a couple days to visit my family and they were able to squeeze me in to check out a concern about my car. We always feel great about coming here for their honest and accurate work. Its so nice to go somewhere that has such friendly, funny and overall awesome staff! Everything is always wonderful with the cars and theyre one of the only places we trust with our cars in Phoenix. Thank you so much for checking my car out on a busy day; I had such confidence driving back down to Tucson!!

You guys helped out when I needed my old car worked on and when I was rear ended. Loved the polite and reliable service. Keep up the amazing job making sure parents like me can get my child to school without worrying.

I had some vehicle problems come up and I had heard about this place through a friend, I’m sure glad I went to this place because not only did they tell me what was wrong but the also did a full complementary inspection on my vehicle and gave me some recommendations on what else I might need to have done soon, and that’s always helpful. The guys there are very nice, clean and will work with you to make sure your vehicle is back on the road as soon as possible. I highly recommend this place.

They had my vehicle in and out with a day.

Went in for an oil change and their mechanic found additional needed repairs ie: hole in the radiator, no front breaks and other needed repairs. My vehicle is 17yrs old w/200K + miles. I compared their fees with other mechanics and believe they are competitively priced. The staff was professional and friendly I would use their services again.

Always have great customer service, quality work and good prices. Ive been coming here for years and they keep my vehicle going!

Having been a GM and DM in Big Box retail and restaurants for 35 years I know what customer service looks like. I dealt with three individuals at Thunderbird Automotive John the owner, Brock and Destiny. All three went above and beyond to ensure that I got the best customer service and the best mechanical service I could receive. I brought my truck in for an oil change and to have a small leak looked at. After testing, the leak was determined to be a loose clamp on a radiator hose. I was charged a nominal fee for the testing but no other repairs. Later that evening my fiance notice the truck had a leak. I called John up at 10 minutes before closing and explain the situation. His Responce: AAA+ he said bring it right in. I did just that. The mechanic read the pressure test and at that time it was determined there was a small crack in the water pump. It was very difficult to see but still there. The mechanic owned up two missing the problem the first go-around and you could tell it generally bothered him from a pride standpoint. John asked me to bring it back down in the morning and he would get it taken care of. I return the vehicle the next morning and the truck was repaired. I was refunded money giving discounts not charged for items in walked out paying half of what I normally would have. Throughout this experience I was given Uber rides to and from my house for drop off some pickups and no extra charge which I personally saw as a great benefit. The friendly attitudes, the above-average service and the reasonable pricing are all good qualities to go there but what stands out most for me is the pride and the moral / ethical value in which John and all of his associates Ron Thunderbird Automotive. If you want a good honest mechanic hes your man. Thank you for getting my truck running at Top Notch performance

Extremely happy to find A honest shop! Very happy with workmanship Top notch!!!

After being screwed at the dealership we are lucky to have met John and learn of his business! Its great to trust them! They are very accommodating also! 👍

Found this place by chance, and glad I did. Ive only needed them a few times over the last eight years, but every time I do, theyre there for me, providing fast, courteous, professional service with excellent value and sterling results. Plus, theyre HONEST, which is something I really value. They dont try to upsell you or add on stuff you dont need. If you ask (as I did) for an inspection, they give you everything they find, and give you honest recommendations about what you actually need and what you dont. They even steered me toward a better deal elsewhere on tires. Kind of like Kris Kringle on Miracle on 34th Street. I recommend them to all my friends - and tho whoevers reading this!

They are more than wonderful, very meticulous in the work, and they have a wonderful and professional staff, and their prices are very good and appropriate, I wish them success.

Great service, John and kirdy fast-tracked my work truck knowing I needed it right away. Did excellent work at a reasonable price very personable guys. Would recommend highly Thunderbird Automotive for anyone needing reliable service from honest people. They will not sell you anything you dont need. And they will not repair anything without your approval. Thank you guys great job

Had to take my SUV in for major repair work. New engine. Was given two seneranos for repair. Was not pressured to go either way. They did the work in a week. Was told to come back in a 1000 miles to make sure everything was tight and no leaks. Very accommodating to me. Would recommend in a heartbeat ❤️.

When you get a oil change done, they also do a inspection. I was advised that my outer tie rods where loose. My vehicle does not pull to either side or shimmy. Tires also not wearing out in a odd manor. To some it up not experiencing any tell tale signs if the outer ties are bad. Perhaps they noticed before anything could happen? The biggest problem is pricing which was 700 dollars. To be fair that also included a alignment. Other shops and on-line prices were all around 325 to 400. I realize being in business you of course want and need to make a profit. There is a difference of maKing a profit and taking someone to the cleaners. If other business can do it for less you know that they are still making money. So come up with your own conclusions. They also send out a flyer with coupons for oil change and if you spend a certain amount you get so much off. Apparently once you use for the oil change, they take the whole flyer so you cant use anymore coupons. I would suggest you cut out the coupon you will use only.

Everyone was awesome John was great walked me through everything that needed to be done and that was great because i dont know anything about cars. Ill definitely go back.

They were very busy and completed my oil change in under an hour. Friendly counter staff.

My husband came here, and Kurt took good care of him! They were really great about communicating with us throughout the process, and it was all handled really quickly! Definitely recommend them.

I only trust them with our vehicles

They are great help. And they will do what they can and work with you

Ive had our vehicles serviced there for more years than I can remember and always been treated very fairly. Great local shop with knowledgeable mechanics. I strongly recommend them as they have less overhead than dealerships and in my experiences better customer care.

I’ve been going to Thunderbird Automotive for three years now and I’m very happy with their service and professionalism . John and his team of technicians get the job done quickly every time. My Ford pick up Runs great after they fitted me with the new motor. I drive with peace of mind and confidence thanks to Thunderbird automotive specialist

I absolutely recommend Thunderbird auto repair to anyone and everyone. I Rely Upon them and have had great success with their work. I know theyre not going to cheat me or do anything that I didnt ask for them to do to my vehicle. Theyre always courteous enough to call me once they have checked out my repair requests with the repairs needed. I have been a customer for 4 yrs now. Thanks a lot to the guys at Tbunderbird Auto!!!

I take all 3 cars for service and repairs here. Always happy with service including price and how fast John, Glen and rest of the crew gets all the stuff done. 2 of the cars are over 200k miles and I am not afraid to take them for my longer family trips. Im a small business owner and always appreciate when I get a follow up call from the business owner to show he actually cares and want to make sure everything went well. Thanks John.

Excellent customer service. They were upfront about everthing. A fair price for the work they did. They didnt make me get work I didnt need. Im new to Phoenix and they are my shop from now on.

Emission diagnostics failure code said evap canister was the problem. Thunderbird Auto found it was fuel pump and a fuel system valve problem. Those parts saved me money compared to evap canister. Gives confidence in there diagnostics abilities.

John and his team are always so helpful!! I wouldn’t go anywhere else but Thunderbird Automotive! The service is great and very affordable!! 11/10 would recommend!! Anytime i’ve ever needed work done in a crunch they are always able to fit me in and help me out !