user
USA Collision
10020 N Cave Creek Rd, Phoenix, AZ 85020, United States
Appearance
USA Collision

Comments
Le
Review №1

My experience with USA Collision was great. I received a quick, fair and professional estimate of the repair to my car. I really appreciated the work was scheduled so I would have to be without my car for the shortestamount of time. They made adjustments in the scheduling to accommodate my schedule.Actually, my car repair was complete a day ahead of the estimated time in the shop. Each person we dealt with throughout the process was very professional and friendly. They kept me updated all along the way. Although I hope I wont need their help in the future, if I do I know who to call. Thank you for the great care.

Ry
Review №2

First time here. Had a great experience. They fixed up all the plastics on my front-end after a collision with tire trash on the freeway. It looks amazing. Great work. Id go back for sure.

Ti
Review №3

Totally 100 percent professional. Family owned and operated. These guys did a fantastic job on my front end. They went above and beyond. It was totally a great experience, I would totally recommend to anyone. Please use these folks, you will be glad you did...

Ma
Review №4

I am so happy to write this review. Recently had my car repaired after an accident by USA Collision and it was such a positive experience. I worked with Hovik and he could not have been any more professional, understanding, compassionate and calming. I had some unique circumstances and he was extremely patient with me. The work on my car was exceptional and it looks amazing. I would completely recommend them to everyone! Bria the office manager is equally wonderful. I remember walking out of their office and truly trying to remember the last time Ive experienced such great customer service!!! Thank you to everyone at USA Collision!!!!

Ne
Review №5

I contacted several auto body shops in the Phoenix area. USA collision (AKA usaclassiccustoms.com) was the only one that would deal with my little project. My little project involved putting a hole in a MINI Cooper Drivers side mirror cover. I wanted the precision placed/sized hole because I discovered that there was a projector light inside the mirror cover. The light comes on when you remotely unlock the car. Seth was the only person I contacted that actually researched where to put the hole in the chromed aftermarket covers that I had bought online.He couldnt find the necessary information either. I returned the chromed mirrored covers and finally found a primered mirror cover with the hole in it.USA Classic Customs accepted my two exterior mirror covers, primed and color matched them to my car practically over night. The covers match the car perfectly.I was treated like a customer with an expensive customization job. I was charged a small fair price and received excellent friendly service.I highly recommend USA Collision (USA Classic Customs) to any one needing/wanting automotive body work.

An
Review №6

The people at the front desk are very friendly and helpful. I loved the service I got and the every other day updates on the repair to my truck very professional especially the people working on my vehicle made it seem as if I never got rear ended. I highly recommend anyone that is in need of a repair to go here.

Mi
Review №7

USA is he Best. Fixed my RV fiberglass better then new. Great service and price. Fast.

Da
Review №8

So I was in an accident a while back and I took my car to these guys, and I cannot express how much I was taken care of. Hovick kept in constant contact with me through out the repair, and a few things did go askew, but it was out of the shops hands. Granted the repair was delayed, but the guys got the job done better than expected. I will definitely return and will recommend anyone to go to them. Its like nothing happened at all.

Ma
Review №9

Honest, fair and upfront. They did absolutely terrific paint and body work on our 2014 BMW...looks like it rolled out of the factory. Great Staff!!!

Br
Review №10

A special shout-out goes to Hovik, for being a deeply professional and highly supportive human being, during the time of my vehicle repair when it was unexpectedly damaged by another car while parked and I was not in the car at the time. Needless to say, this whole experience would have jarred and upset anyone, but Hovik directly and USA Collision hands-on made this time much more comfortable, smooth and calm. The finished body work looks as if I received a brand new car altogether, and the cleaning job they did (both within and outside the vehicle itself) was superb and special. Many thanks and much gratitude to this particular business, and I recommend it as top of the line (to family and friends and anyone else reading it who is interested or on the fence wondering).

Ed
Review №11

They did an awesome job fixing my truck. These guys rock, would definitely recommend. Dropped my truck off filthy inside and out, got it back looking like a brand new truck. Totally impressed.

Br
Review №12

Seth and Hovik are the best. They kept in constant communication with me throughout the entire process. Their expert painters were able to match the 3 stage pearl white paint on my 2020 BMW to perfection and they returned the car to me perfectly clean inside and out. I highly recommend USA Collision.

Je
Review №13

Excellent, professional service. My car is more beautiful then it was before the accident. They are so helpful and made the process of getting my car fixed, obtaining the rental and even returning the rental easy. I hope I never need body work again but if I do it will be USA Collision. I highly recommend.

Co
Review №14

I took my car here to have it fixed after someone backed into it. Hovic was great! He was very professional and friendly. He took the time to explain what needed to be done and finished quickly. He handled everything with insurance too. In the end my car needed to be specially calibrated by the dealer and he took care of it all. It was a great value and my car looks great! I would highly recommend USA collision.

Na
Review №15

I had to get my front bumper replaced and was told to go here. Dude was SO NICE and easy to work with. They did an amazing job at a very good price and they even finished before they said they would. Outstanding service and even cleaned up the interior and washed the whole exterior. Was not expecting that at all.

Al
Review №16

Had a wonderful experience at USA Collision! Hovik made sure that they completed the work on my Ford Expedition quickly and worked with the insurance company to make sure they fully covered the damages. Could not be happier with the fast, friendly, and professional service. Thank you!!

Al
Review №17

I accidentally scraped the entire side of my car against a brick column, and I thought I was looking at thousands of dollars in repairs. USA provided a quote quickly from my pictures and visit to their location. They were able to buff out all damages except one dent, and during the estimate, they were very clear about the limitations of this type of repair so that my expectations were in line with the outcome. Excellent service all-around! Highly recommend.

Ic
Review №18

Incredible Job on the repair, I couldnt be happier! After buying a new car just weeks earlier, on my way to work a large chunk of road struck my side panel leaving a large dent and paint damage. When I picked my vehicle up after only 2 days it looked brand new again, like it never even happened. The paint matched perfectly and completely blended in with the rest of the panel. Thank you Dave for being so nice & professional and doing such a great job.

Ky
Review №19

Fantastic! I was in and out of there in under 30 min without even an appointment. The price was more than fair. Far less than anywhere else I had checked. I had been recommended here by word of mouth and Ill be using this shop from now on and sending all my friends here. Quality work and honest prices

s
Review №20

The people at USA Collision were great. I was rear-ended and had to chase down the other driver. I don’t know how he thought he would get away in a truck with his employers name and number painted on each side,, but he put me through the aggravation. Anyway, things got much easier after I got to USA Collision. They knew exactly what to do work with the other guy’s insurance. When the insurance company wanted them to reuse the old bumper cover they successfully convinced them a new cover was needed. I got the car back looking great and cleaner than it has been in years! I highly recommend them!

Ka
Review №21

Excellent service, very friendly, professional and courtesy. Dave took time to explain things and was very professional.

Am
Review №22

I am beyond impressed with their kindness and their quality of work. I bought a used 2011 Toyota Corolla that had some cosmetic damage to the front bumper. I purchased a new bumper and had USA Collision paint match and paint it. The quality of the paint job is top notch. Perfectly smooth and even, absolutely no orange peel appearance. And, they were able to paint match a white car perfectly which is extremely difficult to do especially on a 9 year-old car that has been exposed to the elements. Highly recommend!

mr
Review №23

Ive had my share of bumps, dents and scrapes. Usually all self-inflected.Each and every time I take my car to USA Collision. They are the best for many reasons. Quality work. Nice people. No Attitude. Get an estimate and make an appointment. Every time I leave, I let them know Ill be back.

Jo
Review №24

Hovik and the rest of the staff were very helpful and professional. They did a great job and I highly recommend!!!

C
Review №25

USA Collisions customer service, color matching, and their attention to detail is simply outstanding. They repainted my front fascia and color matched it perfectly. They do exotic cars well!I highly recommend them.

Mi
Review №26

I am the author of “How to Win Customers and Keep Them for Life,” an international best seller. I know great customer service when I see it and USA Collision in Phoenix provides a great customer service experience. They do what they say they will do, do it on time, and make the customer feel special in the process. They restored my damaged 2002 Deville and it looks like it came off of the showroom floor. Bravo Dave! You and your staff are outstanding.

Ar
Review №27

Excellent experience, just needed a small paint touch up, they did it quickly and well. Charged a reasonable price. Definitely would recommend.

Jo
Review №28

I am 100% happy with USA Collision and working with Hovik our estimator! He was amazing, explaining everything in words I could understand and everything was done quick and well. My Mini Cooper S looks great and I could not have found a better place! My husband was delighted with my choice of USA Collision! I highly recommend this place!

Ch
Review №29

USA Collision helped repair my Nissan Titan recently. Being from out of town, I didn’t know what to expect. Hovick is one of the most honest, straight-forward folks I’ve ever dealt with. I was treated fairly, the work was first-rate, and the staff was friendly and kind. Phoenix is lucky to have such a great body shop. My truck looks brand new!

De
Review №30

Best body shop in town, would never go anywhere else, Dave makes sure the work is correct before a vehicle leaves his shop. does excellent work on customs as well as a daily driver vehicle. doesnt get any better that this shop.

Me
Review №31

Ive relied on USA collision for repairs on my 2015 Subaru Forester twice in the last 90 days, and both times they have been fantastic! Extremely responsive, quick turn around time, fair prices with quality work, and genuinely good people. I used to only go to the dealership, but Ive been so pleasantly surprised by USA Collision. Highly recommend!

Cy
Review №32

Dave Robinson is very professional and definitely exceeded all expectations! A+ in quality work and service!

Li
Review №33

USA Collision took great care of my daughters car after she was backed into by another driver. They had to work with the other drivers insurance and that took a lot of hassle away from my daughter and the claim!! They kept her informed along the way, found all the damage that had occurred and repaired it in a professional and timely manner!! We would bring any of our vehicles back AGAIN! We just picked it up today and not only was it looking perfect on the outside, but they cleaned the inside as well!! Thank you again!! Briannas Mom!

Ty
Review №34

Unbelievable - these guys were able to do a quick turnaround on a rusty 24-year-old SUV for me with phenomenal work. Absolute wizards. I really appreciated Seth and his team for their willingness to work with my difficult project, and they produced outstanding results. Thanks so much!

Jo
Review №35

Prices arent bargain basement, but within competitive range. This is a quality shop, worth every penny. You wont find better paint and color work anywhere else in Arizona. Weve used the shop four times on two vehicles. Absolutely perfect color matching every single time. One of the cars came to the shop with an 8-year old paint job, even. Ive never run into a shop that delivered such consistent perfection in color matching as USA Collision.

To
Review №36

Excellent work completed quickly and for a good price.

El
Review №37

Excellent! USA Collision did a great job on my vehicle. They worked with my ins company to get proper repair and quality parts. Both Dave and Hovik maintained contact and provided updates and status on the repair. They even completed the work prior to schedule.I will use them again if needed and would recommend USA Collision.

K
Review №38

Amazing service! Came in for an estimate and had the best experience you could have at a body shop. It was a very clean office, the owner was friendly, and everyone who worked there seemed to really care. I would highly recommend only coming here for all your body shop needs!!!

M
Review №39

Brought my 2014 Honda here on two separate occasions for body work. Staff has always been friendly and informative. My car looks fantastic after a whole body paint job. Hopefully I will not need anymore repairs in the future but if I do I will definitely seek out USA Collision again!

Ro
Review №40

Great customer service! They did great work on the repair of my side mirror and the cost was more than $100 under what the Toyota Dealer wanted to charge. They were really responsive to my questions. Very nice folks in the office while I waited for the repair. The owner was really nice, he answered all my questions and gave me some good tips about possible future paint work on my car. I would definitely go back to them for any required body work. Highly recommended!

Lu
Review №41

Hospitality and customer service is A+ at USA Collision! Seriously, they took really good care of me and the work they did on my Porsche is phenomenal. Hovik was fantastic and he delivered on time. I would recommend them to everyone!

Ch
Review №42

Great place been in business for a long time friendly people

mi
Review №43

Terrific service and communication. Coordinated on our behalf w Enterprise Rent a car.

Jo
Review №44

Great Shop for all your needs

Mi
Review №45

Had to have some body work done on my car and cam to USA Collision based on the reviews. The estimate I received was in the middle of three so I decided to go with USA Collision based on those reviews. The service is impeccable and the work done on my car was phenomenal. I also received my car the day it was promised and I was kept informed throughout the process. I would definitely suggest using USA Collision for all your body work needs!

Sh
Review №46

USA Collision is an amazing company!Everyone I spoke with there was friendly, professional, and knowledgeable.The small repair on my Jeep Grand Cherokee was taken care of quickly and perfectly and at a very reasonable price.Im very happy with my choice of this company and with their work.Will keep them in my contacts list and recommend to friends and family!

Ch
Review №47

David Robinson and Hovik Mkrtchyan are very kind and attentive to customers needs. They are professionals in their field. I highly recommend this place for your car needs. If you want it fixed right then bring it here. My vehicle looks fantastic. Thanks to your shop and crew.

La
Review №48

I stopped in after a friend of mine accidentally closed her garage door on my bumper. Hovic M. was great and offered to do the touch up paint for me after I bought the paint. He did a great job and I was on my way. Very professional and friendly. If I ever need collision repair work done, I would feel very comfortable coming here.

Ki
Review №49

What a friendly professional crew that work here! Got our quote and the folks at USA Collision worked with our insurance to get the job done within a week. And what a great job they did. Highly recommend this business

Co
Review №50

Brought my 2014 Tacoma here after I had a fender bender with another vehicle in which I didn’t have a clue as to how my truck would turn out. I didn’t know of any body shops to take it to since this was a first for me and I’m new to the Phoenix area. I started reading reviews on yelp and all over the place and came across USA collision. I read the reviews and saw many before and after photos and just knew I had to check it out and was in desperate need of a body shop. So i called them and told them my story and I was welcomed with kind words and asking if I was okay from the accident and had an appointment set up that morning. I couldn’t have been treated any better! I arrived there and met Dave the owner and let him know that it was being handled with my insurance and I would pay the deductible and he said no problem, he deals with insurances all the time. So I dropped it off and he had the truck apart that afternoon and put in the estimate to my insurance! Talk about being fast and proactive! My insurance came out and approved it and my truck was back to me in a few days (even faster if I wasn’t dealing with insurance) and the work was awesome! Couldn’t even tell the difference! USA collision is the best I’ve found and they even cleaned and washed it when they were done! Highly recommended!

An
Review №51

Everyone here is so nice and very knowledgeable. I brought my vehicle in for an estimate and they worked with my insurance all the way. 100% recommend to everyone. Hovik is the man you want to see!

Ke
Review №52

Have not had customer service like this in years! Honest, clear on the process of repair, did what they said they were going to do and charged what they said they were going to charge. Had pretty bad front damage on our newer car....they made it new and even detailed the car! Damaging your car sucks, they somehow make it into a positive experience and send you off with a smile on your face...I have no hesitation on recommending them, 10 out of 10......just nice people!

Go
Review №53

Highly recommend this business! I had a few questions about a potential project and called to get advice and pricing. I spoke with Seth and after listening to what i had in mind he gave me his proffession opinion on the matter. However, it wasnt what i expected as he expressed his concerns and gave me great advice. He could have just took my money but he didnt. Instead he did the right thing and had integrity. Awesome! ANYONE needing his services should check out USA COLLISION first. You wont be disappointed!

Ro
Review №54

Excellent place to bring your vehicle for repairs. My BMW 328i was involved in a accident a few weeks ago. I did a lot of research not knowing where to take my vehicle. From the excellent reviews i decided to bring my vehicle to this location. So glad I did. They did an excellent job the car looks better then before the accident. They are honest and do excellent work. I will not take my vehicles anywhere else.

Ar
Review №55

After driving into my garage with the lift gate open I need to find a collision repair shop ASAP. Searching online I found USA Collision which had all great reviews. After speaking with Dave the owner and seeing the shop was spotless I was very comfortable leaving my vehicle in his hands. My vehicle was done in 2 days and looked like new. Highly recommend this auto body shop to anyone who is in an accident.

Ch
Review №56

I was rear ended by someone. The accident was 100% their fault and was being covered by their insurance. I got a quote from a large body shop near my office, but I could tell they were overcharging. Even if I am not paying, that does not seem right. I got a referral from my mechanic to go to USA Collision. They were so much better. They are car guys and it shows. They dont see you as just a dollar sign - they want to make your car look as good as possible. They did a fantastic job, were reasonably priced, and delivered on time. I hope I dont need another body shop, but if I do, I am going back there.

Je
Review №57

Hands down the best shop Ive ever came in contact with from start to finish, verry honest and reliable. They go above and beyond.

Mi
Review №58

I was a victim of a parking lot hit and run. My Ford Explorer suffered a large dent on the rear tailgate. Dave and his team were great. They gave me the number of a car rental place near his business. Once I arrived, he called to get me picked up. I was in and out for the drop off in less than 30 minutes. His team was able to get my car repaired (I needed a new tailgate) in a week. I got my car back and the work was great and the car was nice and clean. I would highly recommend.

Be
Review №59

I just moved to Phoenix not too long ago, and needed some body work done on one of my cars. Not knowing any shops in the area, or more importantly quality body shops, I was recommended to USA collision by a friend. I have had been to several body shops in my life, but not one like this. The manager, David is an extremely friendly, personable, efficient person. I brought my car in, and within 15 minutes, he had it looked over, pictures taken, and a quote ready for me to review. As I waited I was greeted by the friendly staff that works here as well! Fast forward a week, and my car was all done being repaired. When I first saw the finished product, I was very pleased, and knew that they had done a great job. But as I looked closer, I could see that my car was washed, waxed, AND completely cleaned on the inside. I am blown away by the intentionality of this shop, and their efforts to go above and beyond. I will be taking my cars here from now on, and I 100% recommend this shop to anyone who needs work done on their cars!

A
Review №60

My overall experience at USA Collision was very positive. The repairs to my car exceeded my expectations and was done in a timely manner. Hovik was my main point of contact and was very understanding of my dilemma. I would definitely recommend USA Collision to anyone looking for a body shop with excellent customer service.

Ed
Review №61

I can not praise this business enough. Hovik is extremely honest and does NOT play games. This gentlemen took my car, explained to me the time frame and was in touch every step of the way. The quality of the work that is provided is top tier. He also documents all of the work done so there is absolutely no questions about what was done or if it needed to be done.Hovik, THANK YOU SO MUCH. I am beyond happy with the services provided.

Ch
Review №62

USA Collision did a great job. My car is good as new and the work was completed quickly. The production manager Hovik communicated with me throughout the process and they handled everything with the insurance company. They are also located right near an Enterprise rental location and they were also fantastic. All in all, they made an inconvenient situation as painless as possible and my car is good as new. I recommend USA collision without reservation.

Je
Review №63

I took the fenders and tailight bracket from my 1974 Norton motorcycle to David and his staff to be prepped and painted. Not only did they do more than promised, they did for less than the quote they gave me. They are friendly and professional, and the workmanship is outstanding.I would not hesitate to recommend them to anyone!

Ch
Review №64

They did such a great job on my car repair. It was extremely fast, kept in touch with me on the status and everything was done with detail. Highly recommend!! Hovik and David were so easy to work with, A+ service and overall experience.

Ry
Review №65

USA Collision repaired a dented passenger side fender for me. The work they did was very well done and they even got it done ahead of schedule. I am thrilled with the work they did and would bring any vehicle back for body/paint work thats needed. Thank you for the great work!

No
Review №66

I brought my Lexus 470 GX after an accident. They did a fantastic job! I would highly recommend USA Collision for anyone who needs body work. My vehicle looks like new. They were respectful and kept me updated on when the car would be finished.

El
Review №67

Taking my car here after being in an accident was a great decision. Awesome customer service keeping me up to date on my car progress and giving me options to save money here and there on certain parts. My car turned out great and I’m happy to refer anyone here!

Ra
Review №68

If I have any problems with any car ever this would be my go to! The price was reasonable and I.T was super quick. The people here are amazing, you’ll love it

Mi
Review №69

USA Collision repaired our work truck back to factory showroom condition. It was done when they said. We couldn’t be any happier. Thank you Hovic and David your crew is fantastic

Ke
Review №70

I have used USA Collision on 3 occasions! Each time they have exceeded my expectations. They are friendly, concerned and work in a very timely fashion. The quality of their work is flawless and it’s the only place I would take my Lexus if it needs any body work. Both Dave and Hovic have been fantastic. They go above and beyond every time I have needed to use them. I highly recommend them

Al
Review №71

I recommend USA Collision after they recently had my car in for repairs. Good service, personalized, and on time. This is the second time I’ve had them do work on one of my cars. They are excellent!

ha
Review №72

So happy with the work they did to fix a dent in my jeep... And my car was returned fully detailed. Great price, excellent service

Ma
Review №73

I dropped the vehicle on Monday and the vehicle was finished by Friday for pickup. They did some additional work to make the car look better. Polished the head lights etc. The car looked better inside and out when I picked it up. Hovik and David both took great care of us. Would definitely recommend and use again....although I hope I dont have too. :)

Er
Review №74

Dave the owner is conscientious, honest and thorough provider. I have brought multiple vehicles to USA Collision and have been more than happy with the outcome. The Quality of the work is worth whatever the cost. I will, without hesitation bring any vehicle in need of paint or body work to USA in the future.

Ka
Review №75

When I needed to find a repair shop for a front end collision, I chose USA Collision based on their excellent reviews and quick response to my request for a quote. Using their site to submit my case was a breeze and Dave got back to me in under an hour with an estimate. I dropped my car off the same day and USA Collision handled communications with my insurance company to get all the formalities of the claim taken care of and the repairs were underway. Dave (the owner) did everything he could to make sure I got the highest quality parts and was personally available for any questions or concerns I had. Thanks for making my baby whole again!

St
Review №76

Dave fixed up an older MGB of mine and shot new paint... car looks GREAT! Kept their delivery date and the pricing was spot on.

Di
Review №77

I was very happy and satisfied with USA Collision. They fixed my sliding door on my van when it wasnt shutting properly. Dave the owner spoke with us and was a genuinely nice person to work with. The cost was reasonable and he explained to us with pictures of what kind of work was involved. Definitely will come back again for any auto body related problems! Thanks Dave!

Ch
Review №78

The staff at USA Collision are outstanding! I was involved in a car accident that wasnt my fault, and the other insurance wanted to give me the run around with their collision company. So I took my truck to USA Collision, and they took over the estimate and communication with the insurance company. They even arranged for the rental car agency to pick me up from their shop! My truck repair was completed in just over a week, and it is flawless. I am super happy with the outcome and will definitely be back if I need work on my vehicles. Thank you USA Collision!

Ca
Review №79

Dave and his team are great! They are very professional and were able to answer all my questions. I recommend this place to anyone looking for a quality establishment at a reasonable price!

Ka
Review №80

A big thank you to Hovik and the teams for getting my subura Legacy fixed and is now better then ever. Amazing leadership by Hovik who was always kind and honest. THANK YOU!!!

Da
Review №81

Unfortunately my car was hit in a park lot and I had found USA COLLISION and chose this shop due to the amazing reviews they have. I do not regret my decision at all! I just want to thank Hovik and his team for everything they did for me. I hope I spelled your name correctly! The customer service was amazing from start to finish! My car looks better than it ever did!! HOVIK THANK YOU FOR EVERYTHING YOU DID!

Jo
Review №82

As a new customer I have been impressed from the beginning with the professionalism and thorough work on preparing an estimate for me. Plus they kept me apprised of each phase of the work. I would recommend this shop to anyone of my friends.

Mi
Review №83

The process ran like clockwork. I was impressed every step of the way... the Customer Service, the Turnaround Time, the Price! Five Stars all around! Dave’s guy Hovik rocks!

Ja
Review №84

These guys are awesome!! I took my 2012 F-350 King Ranch truck in for some buffing and scratch repairs...only 30 minutes in the waiting room!! Plus, they charged me less than the original quote!! I highly recommend USA Collision in Phoenix!!!! Great job on the scratches also!!

Al
Review №85

The people here at USA collision are fantastically helpful. Our car ended up being more damaged than we thought, and we didnt get our car repaired, but Hovik called around on his own initiative and found us a place to sell the car for parts at a good price. We really appreciate that. Thank you, USA Collision!

Sp
Review №86

I put in a request with Home Adviser for a body shop to do some touch-up on my Honda CR-V. I got a few quotes, but Dave impressed me so I stopped into the shop on Cave Creek Rd. I met with Hovik who gave me a quote for repairs. I did my due diligence, and checked Yelp reviews before making my final decision. I am glad I went with USA Collision, as my car was repaired perfectly. When I picked it up, Hovik had it washed inside and out! Dave, Seth, and Hovik are the consummate professionals! Thanks guys for your excellent service!

As
Review №87

They took great care of me and my car. Excited to have found an auto shop I can trust again.

An
Review №88

The people at USA Collision are outstanding! Very friendly, very helpful and made my whole process of repairing my car very easy! My car looks brand new! Thank you Seth, Hovik, Dave and Ari! I love you guys!!!! Thanks you tons!!!

Ni
Review №89

The service I received at USA collision was absolutely fantastic, the work was done to perfection and one day ahead of schedule. Hovik and the entire team at USA collision are true professionals. The cost was a lot less than the quote I got elsewhere I am 100% satisfied and I highly recommend USA collision.

ch
Review №90

They were the best! My nephew had an issue with the car door being out of alignment and I expected it to be a pricey ordeal, it was not! They fixed it within a few hours and the price was AWESOME! Very professional and I will recommend them to all.

Ca
Review №91

Excellent customer service. They stayed in touch and kept me updated through the whole process. They went above and beyond by arranging a rental for me and working with my insurance company. I highly recommend.

Je
Review №92

I brought my car to USA Collision to be repaired after a low speed accident and just picked it up yesterday. It looks as good as new! Everyone there made me feel I was in expert and caring hands at every step of the process. Ari was always personable and helpful on the phone. Dave stayed late so I could pick up my car after hours (the week of Christmas too!). They handled everything with my insurance company so I had to do very little. When something goes wrong with your car it is stressful enough. Save yourself time and energy by choosing USA Collision for your repairs. They are competent, trustworthy and a pleasure to deal with.

An
Review №93

First ill start by saying thank you!I had purchased a new car and probably only had it for about three weeks before it was rear ended. it was not mobile after the accident so we quickly decided to just have it hauled over to USA collision to have it dropped off. The next day I received a call requesting approval to preform an assessment. As quick as that we had everything moving forward to get the car repaired. USA Collision took care of most of the insurance portion and all we had to do was wait for the repairs to be completed. Two weeks later I had the car back and have been very happy with the work!Thanks USA Collision!!

Aa
Review №94

Great service! I was in an accident that wasnt my fault and they made the process of getting my car fixed very easy for me and I loved how my car looked when they were done. Would definitely recommend this place.

Jo
Review №95

Hovik was super easy to work with. I had a minor issue. My inner bumper somehow came off, in the process it opened up the and detached the outter front bumper on the passengers side only. The outter bumper was fine it just needed to be popped back on, and deal with a minor tear in the screw area. They were able to do this in a couple of hours and saved me $$$.

Sa
Review №96

WORKING WITH USA COLLISION REMINDED ME OF GOING BACK IN TIME: WHEN SOMEONE GAVE YOU THEIR WORD YOU COULD COUNT ON IT. WHEN A HAND SHAKE WAS BETTER THAN A CONTRACT. WHEN THEY SAID THEY WOULD CALL THEY DID. WHEN THEY SAID WHEN THE CAR WOULD BE READY IT WAS. THERE IS NOW A BETTER WORLD AND IT IS CALLED USA COLLISION. ..DAVE AND ALL.I SAY THANK YOU ONE AND ALL. S AND W

El
Review №97

Did great work at a lot less than any other place in Maricopa County.

Ju
Review №98

I was rear ended in my brand new Mazda on the highway last month. The damage was pretty extensive but they had my car fixed up good as new in just over two weeks, ahead of schedule! Hovik called both me and my mom who is in another state and kept us updated on my car and it’s progress. They also went out of their way to black out all of the emblems on my car which I had attempted to do myself (I didn’t do a very good job). You would never know now that my car was in an accident! Thank you so much USA collision.

ch
Review №99

I had a great experience here having work done on my 2011 BMW 328i. Hovic completely understood what I needed and went out of his way to accommodate my car. Im always trying to save a few dollars here and there, so while having my bumper replaced through a claim, I wanted to also have my old faded headlights replaced with aftermarket ones that I got on ebay. Hovic explained how we could make this work and went over potential risks. When all was said and done, my bumper looked perfect, exact color match to the flat white BMW stock color, and the headlights (which I was told took a little extra elbow grease) were perfectly installed as well. The timeline for the work was also reasonable and realistic. And I was given a call the day after I dropped off my car with an update, which was very helpful since I had a rental car during this time.

Ro
Review №100

USA CollisionI needed to find an auto body repair shop to repair my 2004 Acura’s rear bumper. I picked USA Collision after considering my top three auto body repair shops rated on the internet. I was not disappointed! I mostly dealt with Dave, the owner, who was friendly, efficient and answered all my questions. He assessed the damage, explained what needed to be done, and provided a cost estimate. The repair took a few days, which was the time frame I was given. When I picked up my car, I was thrilled to see the repair and paint job was seamless. My 14-year old car looks new again! The cost was very reasonable, and matched the estimate. (I was given the caveat that the job could cost more if additional work was required beyond the initial estimate.) There are many choices in auto body repair shops in Phoenix. This place is a real gem and I would return there if I need service in the future and would highly recommend USA Collision to you.

Information
66 Photos
100 Comments
4.9 Rating
  • Address:10020 N Cave Creek Rd, Phoenix, AZ 85020, United States
  • Site:http://usacollision.com/
  • Phone:+1 602-861-1919
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:7:30am–5pm
  • Friday:7:30am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Similar organizations