Always a good experience at photo lounge. They have a very fast turnaround time, the workers are always friendly and knowledgeable, and the prices are reasonable. The best part is getting your scans within 24 hours.

They opened a disc file I couldnt and produced a poster I wanted that several shops couldnt. Definitely the place to go to.

Amazing service . Very acknowledge and friendly . Services is pretty quick. Will recommend

Cannot recommend Photolounge enough for their professionalism, speed, customer service, and more. The team at Photolounge really care about photography and people in general and it shows. As someone who shoots film photography a lot, I’ve never had an issue with them developing and scanning my film. 100% the best photo lab i’ve ever had the pleasure of doing business with

Was looking to print some wedding photos and was referred to the Photo Lounge. We went into the store initially not realizing we could have placed the entire order online, however when we went inside, the employee behind the desk was very friendly and helpful and showed us an example of the type of paper that would make the photos look their best. We placed the order online by simply uploading the photos using their website, and they were ready very fast. We ordered Friday near their closing time, and their courier delivered to our house Saturday morning. Their courier delivers within a 3 mile radius of the store on Wednesdays or Saturdays. Otherwise you can pick them up in store or they will mail them out to you. The pictures came out so beautiful and Im very pleased with the overall experience. I will definitely be using their services again!

I just had the most off-putting customer service experience I can remember. I was dropping off a roll of a slow speed daylight-rated specialty film and looking to buy a roll or two of Ektar 100 in 120. The clerk asked a lot of strange questions about the photos on the roll I wanted processed after I asked about Ektar 100, which he said they didnt have. Rather than a reasonable replacement (Portra 160 maybe?), he kept asking if I was going to shoot in the sun, asking more questions about photos Ive taken, and pushing more of the specialty film until I mentioned that the roll I wanted processed was the first time I had used it and would rather see the negatives before buying more. He then, in the most condescending manner, said he was just making sure I wasnt using slow film in a dark room. Sure, typed out it doesnt seem like a terrible experience but it felt as though hed rather flex his photo nuts than like, retain customers. I ended up taking my film to be processed somewhere else.

I had a wonderful experience with Nick who helped me at the store

I have had an amazing experience at Photo Lounge. The staff and owner are attentive, helpful, and genuinely kind. In addition to this, the photos I order come out incredibly clear (much better quality than CVS). This is now the only place I go to for photos!

I get all of my film developed here and I always get awesome service! Film turns out awesome every time and the workers are super friendly and helpful!

Super helpful & knowledgeable staff! Love the response time when I get my film developed. Excited to try more of their services!

Nick became my “brotha from anotha motha!” after being so helpful. I am from Washington state visiting for work and needed a couple rolls of black and white film. Without hesitation, Nick recommended some film I hadn’t tried and kept friendly insightful discourse the entire time. Before he helped me, he was assisting an elderly gentleman with an important project. I was impressed with the thought and care he put into this man’s needs, making sure he was happy and squared away just like myself! I will definitely be back if I return to the area again. And for you folks local to Philly, this should be your shop for life.

I had my 35mm color film developed and scanned here. They did an excellent job, got my scans back the next day!! Ill definitely recommend this place!!

Very charming guy helped me out today. Wonderful service. I didnt recognize the bike courier that worked with them and thought I was allowed to go in (I wasnt allowed to until they were done with their current customer. They only allow one at a time which is wonderful)They were still very nice to me, patient and explained everything that was going on with the film. Only giving them 4 stars because the last time I was there the lady in the front was very cold and pretentious.

Great, personable service. I had an issue with my order and they went above and beyond to remedy it.

Friendly, knowledgeable and helpful. Beautiful job on my negatives. Very fast service and even a courier service! What more could you ask for?!

Very helpful. Had to get negative developed. Turnaround estimated was 4-5 days. Was ready in 1!

Paid $250 upfront for film developing, I wish I didn’t. 2-3 weeks of processing time with 6 rolls of my film missing (4 620s and 2 126s) and photos from other customer, it is hard to imagine how disorganized they are. I gave them a chance to remedy that but received no reply. This is not how you do business. I will stick with Indie

Everything you need in a photo store. Always a great experience and reasonable prices

I really enjoyed my experience with photolounge and will certainly be returning!

Great service, quick turnaround for film development, and high quality scans/prints. My go-to for film development in Philadelphia!

I love this place! Nick was extremely helpful! I needed a picture printed in a certain size and he made it happen! I highly recommended this place. Emily was helpful as well!! Great quality pictures! Thanks PhotoLounge!

Great staff

Best turn around time with developing photos.

Visited this place to get passport photos with Canadian specifications and was very happy with the service provided. The photographer was very professional and also very patient while capturing a picture of my daughter. Overall a very pleasant experience.

I never write bad reviews but BOY does this place infuriate me. tried getting some b+w film developed, paid upfront on july 6th, and STILL haven’t received my film. they are super inconsistent with communication. one person says b+w film takes 2 weeks to develop and when it’s been well over 2 weeks, another says their scanner is broken! i know times are rough but just BE HONEST! indie got my b+w film done in 4 days! super unfortunate because i know they’re nice people, just really bad at running a business. anyways, if you need your film developed in a timely fashion, don’t go here

I dropped off two rolls of 35mm black and white film three months ago - after they reopened for COVID, and have been in contact with them every week since. Every week they tell me the film should be done by weeks end. Now they arent even picking up the phone anymore. Terrible customer service, at this point I would just like the rolls of film back and a refund. DO NOT USE PHOTO LOUNGE to get your film developed unless you are willing to wait literal months for a service that typically should take a single week. Quite disappointed, especially given that the payment was upfront - at this point they have both my money and my undeveloped rolls, and I am unable to get in contact with them. Choosing Photo Lounge was an unequivocal mistake, one I will not repeat, and I advise you to do the same.

PhotoLounge was highly recommend. I had a single roll of 35mm developed, scanned and printed, I was seriously disappointed in their services. First- I was sent someone else photos via Dropbox. After they corrected the mistake I was then sent a link that only had 1/2 of my scans. The third link had most of my photos but were completely out of order. Last but not least the physical prints were on the thinnest paper and all negatives were just tossed in an envelope.

I recently had some trouble retrieving my wedding photos from a memory card that was incompatible with the reader I had. I stopped in the photo lounge and they were able to help me out! They let me use their computer/card reader to upload the photos to my google drive, which saved me time and money! Employee Nick was particularly helpful! I will definitely shop there for any future photo needs. Thanks Photo Lounge!

Quick and friendly service

Photo lounge is hands down the best place for passport photos in philadelphia; very professional, fast service at a very reasonable cost. ( They also email you a digital copy of your photos) HIGHLY RECOMMENDED!!

Ive been going to them for a while now and really appreciate the work they do. The staff is always friendly and willing to troubleshoot a problem. This comes in handy a lot since development and uploads tend to be incomplete and some times a little tardy. Having said that this is still my photo place! The prints I have gotten from them are absolutely flawless (I love their 8x10 work).

Initially thought this place would be good, but they have now held videotapes that they were converting to digital for over a month and two weeks overdue without explanation. My follow up calls have elicited a response that the manager will get in touch with me, but that call has not come. There is something wrong here.

Wanted to do a couple rolls with them before leaving a review. Honestly, I can say that they are amazing at what they do! I usually send 3 rolls in at a time and as soon as they receive it, I get the scanned images back 1-2 days later.

PHOTO LOUNGE IS NUMBER ONE IN MY BOOK!

My absolute favorite place to get high quality photos printed.

I got passport photos made. Fast prints but below average photographer: too much headspace, improperly color balanced, not enough light. Also, the person at the desk handling business didnt know details about their rates, and even when asked didnt bother to check.

These people are very nice and accommodating. It is always a pleasure going in there even when I dont know what I am doing. They are helpful and have good suggestions and do good work.

Excellent, individualized and prompt customer service, could not ask for better! Super helpful and knowledgeable staff about all sorts of photographic needs. I got what I needed in a very brief amount of time with no hassle.

Professional work and fast service. Recommended !!!

Ive never written a review before but now Im writing one because the staff really took the time to help me with something yesterday that saved me a lot of money. This has been a pretty consistent experience for me. Sometimes they have equipment issues & get backed up/overwhelmed, but theyre a small business and I think any unexpected delays are more than made up for by the staffs helpfulness. Sometimes Im like, wow yall could have easily tricked me into spending a lot of money!!! But you didnt!!!!!!!! My scans also always look great, and 99% of the time I get them back the next day. If youre consistently getting 35mm film processed, I really recommend photolounge.

Super courteous and helpful. I have been all over the city looking for a place that will do a proper Canadian passport photo (including the stamp on the back). Great staff and environment as well!

The absolute best photo digital operation with the nicest intelligent staff. I have been glad to enjoy PhotoLounges professional services since PhotoLounge opened for business. A real treasure for the photo digitally challenged like me.

Best photo printing experience ever! I give this place 10 stars. Customer service on point! Breath of fresh customer service air! Kelvin and the team made me feel comfortable.

Super friendly staff. Prints are great and they use archival paper. Theres no point in using CVS for prints ever again. Their online app works perfectly 👌🏼

The staff was friendly but I ended up paying a bunch of money for blurry visa pictures taken on an amateur photography setup. Maybe theyre good for printing but Id recommend getting important pictures taken elsewhere.

Great customer service & my photos always turn out so well.

Great store, especially for us old school film photogs. Ask for Andrew. Very very helpful and knowledgeable.

I went here to get headshot photos. They did a great job, and got the processed digital photos back to me by the end of the day. The price was very reasonable as well.

This is one of the best photo places to go two in Philly Im always telling people this is where you want two go four all your photo needs the staff is great two and very knowledge!

Very quick turnaround on prints when you use the MobiLab app. The employees are friendly too.

A great place in the rittenhouse area to drop off film to be developed or to purchase an old 35mm film camera. Photolounge also provides many other photo related services.

My favorite photo store in the city! Having my developed photos uploaded directly to Dropbox is so convenient.

Excellent photo processing and used camera retail store.

Ridiculously slow service, and hard to reach to resolve issues due to their incompetence. i dropped pictures off on a friday expecting them on wednesday. its wednesday and after calling three times i have STILL not received my pictures even though they advertise same day development (mon-thurs)! incredible!

Ive had many prints made here over the last year, and the quality has always been very good, with quick turnaround times and generally good customer service.

Great customer service, very knowledgable, fine products. Better prices can be found online while compromising personal touch

Excellent service, great prices and fast prints from film.

They develop and scan my film now that my mail-in photo lab has closed. It costs more but they get the job done

This place is great and super friendly.

Very helpful

I love photo lounge!

Friendly and fast service for my passport photo

Great location and even greater service.

Always excellent in all ways!

Kind of pricey, the scans they send you arent labeled well and the turn around time was murky

Nice place for general needs!

Took them two days to develop a roll, and then they sent me the wrong files.

Quick + friendly!

Great service

I like this place 👌

Great Store

Very nice people and professional ! I recommend