Unfortunately, I will not return back to this nail salon. My cuticles werent cleared out properly. They used very little acrylic, not filling in the nail to look more realistic. This may be a marketing strategy (if nails do not last long, youd be forced to return); however, poor quality nails is not a strategy to get customers to return. Though my nail looks like an overload of acrylic, its actually clear polish. They tried stretching the yellow polish over the nail to give it a full look. Though it may look like I had my nails done for two weeks and need a new set, unfortunately; its only been a few days. Not to mentioned that the gel on the nail, is melting. It is quite flaky. I have done a better job, with dollar store press on nails. The reason for two stars is because my pedicure was nice and my design was nice; but too expensive for what I received.

Three of my nails popped off after only having them done for 2 days & I paid $100 for my nails alone and this is what I get then for them to fix them they want $25 when they should have been done right from the start! I do not recommend this place they should have a runaway sign on their door

Very much enjoyed the atmosphere—very professional. The woman who worked with me made sure that the design was exactly as I wanted it

They charged me a arm and a leg for white gel polish no design I paid 125 they charged me separately. The woman who did my feet didn’t inform me she doesn’t do acrylic so they charged me 10 extra from her and then 55 from the guy who did my nails. My feet were 60 because I got the spa pedicure. I feel they shouldn’t have charged me separately. The guy didn’t fully paint my entire nails I was in there for 3 hours from 3-6 the service was terrible

Great place they just dont need to ask for tip they need to wait and let you tip on your own

I use to like going there because they did a good job but now, you couldnt pay me to go there. The last couple of times Ive been there, they have been inconsistent and rushed. If Im paying for a service from a professional, I expect professional work. It has just gone down hill. I just get the impression, that its all about quantity as oppose to quality with them.Kyle does a great job but everybody else, I cant count on.

So… this was $60. for short basic, white. i asked for coffin and ms. ma’am made her own shape for like 3 of my nails. they’re uneven, lopsided and bumpy. they pedicures good though. but even that won’t make me want to come back.

They don’t use the plastic liners. There were no curtains for dividers between the stations anywhere. Guess they no longer have a COVID protocol to follow 🤷🏽‍♀️. I should have left then 😩. The pedicure was a rushed job. Sloppy polishing. No clean up around the toes. Noticed my pinky toe was smudged when I asked the tech to fix it, she was annoyed. I definitely won’t go back!

Pedicure chair not clean. When I asked for it to be clean the tech got mad. Then started talking in her language to the others. Very rude and poor customer service. I only stayed because I needed my mani and pedi done for the holiday. We should not be treated any kind of way.when it would not be a business if we dont spend our money at places like this.

Great service I was in an out N felt amazing

Great service in and out in a timely manner...

Got my nails, feet and eyelashes done. Gonna cost you $105. Got white polish on my feet. Cute for me.

Very nice clientele. Very friendly. Highly recommended.

Alil pricey but u fine the nail tech that u like Ill always be done right...I only deal with the techs that I always deal wit but so far nice results

Was kind of a rush job when it came down to the cleaning of my feet and the timing of cleaning my feet and legs and it just could have been a little more professional

Tommy is the best!!!

The service was great my attending was Sandy and she did a great job on my nails and my toes an my eyebrows wax stop by and check them out satisfied customer

1st visit not bad. Id go again if in the area. A little neater on the clean up at the end, I would recommend for a quick in & out.

I really like this place, because of location.... they did take your temperature. 1st. But I didnt see any disinfectant or sterilization of tools or cleaning of the chairs or bowl until after I said something. 2 nd. One staff member was digging in her nose, blew her nose with her mask off etc. 3rd. Then my technician sneezed in her hand and wasnt going to wash her hands until I told her to do so. They charged $40.00 for a pedicure w/ gel polish and at one point thats all they were doing. Anyway good luck

My nails look drunk- they’re all uneven & basically shaped different on each finger, while my thumb nails are so short & my pointer finger is long. One of the nails came off not even 10 minutes after leaving. They didn’t buff out the nails and I have dried acrylic underneath each fingernail. Place seemed kind of dirty. They’re prices are cheap for a reason; cheap prices = cheap quality.

I came here with a few friends to get a gel manicure and as soon as I sat down I was rushed to pick a color. And then as soon as I picked the color the women started painting them. She didn’t file my nails, she didn’t cut them or clean my cuticles or anything. The gel looks really bad and and rushed it. She didn’t give a full manicure at all. They feel and look horrible and she was very rude. The whole process was very rushed and I am very very disappointed.

Will not be getting my money anymore. They over charge and change prices on you as well as do not so great nails. Not good.

Worst place ever!! They charge for every little detail and half the staff cannot do nails!! My nails popped off after about a week!! Just horrible and I wouldn’t go again if it was free!! I’m done!

I went in for a Gel polish change. 1st she filed my nails down too short ( didnt notice until she finished one hand) 2nd after I paid I told the person at the front desk my nails were sloppy (painting down to the cracks of my skin)and she painted them too thick (which will cause them to peel off) so she might need more training. They told me she doesnt need training and I needed a manicure.... my close friend is a nail technician who I usually go to when Im not rushing does my nails without a manicure & they always looks flawless, not too thick or thin and filed correctly. I do not reccomend them for Gel poslish or regular natural nails. I know others who feel the same. They are horrible!

Ist issue: they do not comply with covid restrictions. Way to many people during my visit.2nd issue: My nails were shaped odd and the quality is not to my liking.

If I was able to give this salon zero stars, I most certainly would.I had a horrible experience today. The electricity was off for more than half of my appointment - to which I was quite accommodating. However, the nail tech that did my services did not seem knowledgeable about what she was doing. I also informed the owner of my dissatisfaction - to which she showed no concern. I understand I’m in the center of North Philadelphia, but this could have been a much better experience.

My favorite neighborhood mall, everything is here...Snipes shoprite Ross etc....

Always honor my Appt. & does good job 😊

Horrible owner Mary did my refill it was lumpy bumpy and not filed when I told her I didn’t like it she got mad and said this is how the supposed to look ! Emily re did my nails she was professional and really nice she took her time and made sure I got my money’s worth shes truly a blessing! This place is unorganized and they don’t care about quality! If u go there ask for Emily because the rest of them will have you looking like you did your nails drunk! Horrible experience I even witnessed a lady shaping her own nail after they were done! Distasteful save yourself the headache

Horrible!!My nails look like my 5 year old grandson did them while he was blindfolded. Service was RUDE, the owner asked another customer how my nails looked and that customer said, they look very messy and the polish is on her skin!.The owner got loud and rude because I was unhappy with her work.Soooo unprofessional!!!

My nails were horrible, the lady rushed my nails, the were lumpy and the polish was ugly, had to go somewhere 2 days later to get them fixed, although the the cambodian sister who did my feet and lashes did a excellent job

Sometimes a long wait.

Great location, professionals, clean. Only thing I was quoted one price upon entering and another price after nails were completed. I didnt appreciate that at all!!!!! Even area for children to be groomed! Awesome whoever thought of that idea!

Was a little hard to find upstairs. But as soon as we walked in we were greeted with such friendly welcomes. Beyond the customer service the skills was excellent. We will be back to play with all the array of colors!!

Excellent

Its was a good experience but the young man that was doing my toes was a little rough

There prices have risen and the quality is on a dive.

The only people that are nice in this place is Mary, her husband and Kyle. One of the employees yelled at my neighbor for sitting in the wrong seat. Completely rude! They took someone else back before us when our name been on the waitlist.

It was first time there ever and it seems like they dont have enough people in each station and the women that took my nails off was kinda rough on my nails but this place is good. Would go back but my be another time or if I have too

If its busy and you come for a manicure and pedicure, dont fall for soaking your feet while you wait. I soaked for 30 minutes with no one in sight of servicing me soon. Some more integrity around how long it will take for one to be serviced is needed. Eyebrows will probably be the only reason I return. Seems to be the only service where the wait time is accurate.

My experience was bitter sweet. The man behind the counter didn’t greet me and when I was asking the prices and the wait time he seemed annoyed . The wait time was ridiculous ! I waited for over an hour before I was seen.The pedicure wasn’t all that great . She didn’t shape my toenails and barely scrubbed my heels and when I asked her to, she said that was in the delux packageNow my full set was amazing . Kyle took his time and through every step made sure I was pleased. It lasted me about three weeks so I have no complaints there.

I will NEVER go here again!!! I asked for the lady to clean up my eyebrows and she took half my eyebrow off!!! Usually I wouldn’t be so mad to yell or even curse at someone but when I showed her that half my eyebrow was gone she shook her head yes and said “ I gave you arch” That was NOT what I asked for!!! When I asked for her manager because I was so upset and she wanted to argue with me that she wasn’t in the wrong, He came over and said “well it’ll grow back” and asked me to leave. A simple “I’m so sorry” and the return of my money was all that should’ve been said and done!

The guy at the front counter needs to go and they’ll do so much better. Completely lost hope as soon as we walked in based on his lack of appeal. Almost as bad as the 30 minute pedicure soak in lukewarm water. Debating just walking out now honestly.Edit: Kyle is great.

👎#2 table👎was the worst!! No patience #PatienceIsPartOfTheJob. HELL NO, NO TIP!! I understand customers can change their mind many of times however WE are the ones who are paying you to do a good job. 5 thumbs down👎👎👎👎👎

The technician Emily is great.Update ~ The one and only technician (the best) that does the ombre nails no longer works here. Such a loss for this salon.

I got dip nails..Emily did great job. My first visit. I will be back

I went in for an eyebrow wax. The guy behind the front desk didnt look at me at all because he was too busy playing his video game (the same thing he was doing the last time I came in) and just pointed to the clipboard. I paid $7 for an eyebrow wax... for the lady to do the top and bottom of my brow with one tape. She then did one in the middle. She didnt trim, or shape, or pluck the stray hairs.As I was sitting there waiting, a customer started escalating about the nail tech charging more for a refill that what she paid last week. When the lady came to do my brows, she was yelling in Vietnamese while they were arguing. As I was paying, he continued to argue with her, standing up and squaring off with her. The atmosphere was very hostile, and I looked at the lady who did my eyebrows, and I told her I wouldnt ever come back because of the unprofessional behavior of her tech. While the customer was clearly behaving badly too, the tech shouldnt have reacted that way. I was also disappointed in my eyebrows. They were uneven and I felt rushed. I seriously only was there for less that 2 minutes.I guess you get what you pay for. Ill never go back.

I got gel manicure barely lasted a week on 2nd day polish started peeling, I do not recommend this salon, I appreciate a quick polish however this was rushed services. I’m used to gel lasting two weeks not days

The staff are extremely unprofessional and rude. The salon is unkept, the floor had dirty towels and looked like it haven’t been swept. I went on a Friday afternoon to get my nails done (dip powder). Saturday morning one of my nails were chipped. I went back to have them repair my nail. The nail tech that originally did my nails “repaired” my nail she wasn’t happy about redoing my one nail. The next morning the nail she repaired chipped and peeled off along with three other nails. At this point I was beyond frustrated...either the powder was old or the top coat polish was diluted. I had paid $35 plus tip for the service. I looked pass the dirty store. Regardless my nails should not chip just from washing my hands. I decided to return again for them to repair my nails. I called the salon and told them that multiple nails were damaged, I was told to come in. When I arrived the staff were extremely rude, they told me to come back the next day...it was 1.5 hours before closing. They began speaking in their language, laughed and ignored me. When I became visually upset and raised my tone, I was told to sit at a station to get my nails repaired. Needless to say, I will not be returning to Ocean Nails & Spa.

They’re lying telling everyone that the CDC said everyone HAS TO get gel polish, a BLATANT LIE ! They’re just trying to make up for loss wages from being closed down ! Nails aren’t bad but she rushed my pedi & didn’t even put lotion on my feet after my pedicure ! Will not return, there’s hundreds of salons in the area that are way better

The wait can be long because so many people come here but they do a good job.

Theyre to slow take people ahead of you..sit you in the pedicure chair then go work with someone else. In at 930a out at 12n really entirely slow no recommendation and I will no go back. Truly disgusted with their service.

Worst experience ever. Never going back to this dirty, over price ed apa

I did not like the service. First, the lady did my nails wrong, was not able to painted apparently. And then, cut my finger. Definitely not a good experience. They work in a hurry and I don’t like that.

This place is hurrible. My gel started chipping and peeling off after 4 days. Amd the tech cut my toenails down wayyy too far. Hurrible experience and not worth the 3 hours I spent in there.

Great foot and leg massage with massage chair also, nail polish lasts until you take it off

Theyre over charging and only allowing you to get gel on your toes

The new girl Donna did an amazing job on my nails. I made my next appointment with her for three weeks.

Love it especially Kyle (booth 6 )he does great work

I love it there I been going there for years

Did not like, they didnt have any colors that i picked out ...i choose 4 color, and they did not have any.. The nail polish was thick, and the outcome like my nails look like they were messed up .

I went on a monday by Wednesday my nails which I got acrylic and gel was off. My toes which I had gel was chipped. Never again will I go there my stuff never last.

Very mediocre. Typical neighborhood nail salon. The two technicians that I really like arent available (1 was fired and 1 is always booked and busy). They do allow appointments which is a plus.

This place is horrible. My so called gel nails never dried, the so called nail tech didnt polish my whole nail, she completely ignored the design that I asked her to do

They nails don’t last more than 3 days. The workers in there are rude & lazy & Their prices go up more than a lot. I wouldn’t recommend anyone to get any service done here.

If I could give it no stars I would. Very unprofessional. I got my nails done the day before Easter (gel full set and two crystal nails designs) my crystals started falling off the next day. I thought I would just let it go until my nail popped off with out my hitting it or nothing. I called up to the nail salon a guy answered and said they would fix it without out a problem. I came up to the salon to talk to the lady that did my nails and she stated it’s not her fault and stated smart remarks. I asked was she the manger and she said yes, I then told her that she is very rude and I would not be coming back and she thanks very smartly. She attempted to fix my nails but they look worst. Please keep your hard earned money and take your business elsewhere.

This is the worse nail salon i ever been too ! My nails look amesssssss, don’t go there !

Nice nail salon and good service

This is my third visit and I was not impressed as before, the establishment is clean but not very organized today...customers were being switched between technicians. This is my first time on Monday..I was not satisfied with my mani and pedi

Service is horrible, technicians are slow as snails and they talk wayyyy to much!!! I’ll never go there again!

Priced too high for the quality, waiting time is waaayyy too long to have over 10+ ppl working yet, the technicians are always rushed and do a sloppy job. My gel nails werent smooth, polished completely and broke/peeled too quickly. 3 different ppl did my pedicure and nails in one sitting. Place is too loud, too chaotic!

Im surprised this place isnt closed. EVERYTHING about this place is wrong. If you get your nails done from a place thats dirty and unsanitary, that could cause an infection. Ive never heard of a place with so many negatives from customers. Dont go to this place but I know someone stupid will.

This place has the worst customer service of any salon Ive ever been to. They do okay work as far as pedicures and eyebrow waxing but dont come if you dont have to.

My old favorite... Mary, the owner is great!

Great job mother and daughter team

Had a nice experience here.

Honestly the worst nail salon. HORRIBLE costumer service and you never receive the correct service! The people who work there have no patience or manners! Do not go to this place!!!

PLEASE DONT GO HERE!! I wish i could give this place a negative 1! Dirty and sloppy nail technicians. The price is not worth what you get at all.

My guy here is the best

I got my nails and lashes done they are the worst with lashes I got my lashes dont from nail and beauty salon and this one by far the worst I had glue in my eye she help my eye open they was over lapping and some came off by the time I made to go my car and my nails the charge I up for every little thing and they are soooooooo slow it didnt make since I would not recall anyone going there if I could give a zero would my Im made I had to leave these things on until Friday cuz I dont have the money to get it right back done

Just got all bit up on my arm while getting my feet done 😩

Not good.

One of the technicians ripped half of my pinky nail off. 😩😢

My nails were a mess and they didnt last

Professional staff but most importantly never a long wait

The lady that did my eyebrows messed them up took off almost half of my eyebrow with not be returning

Too high for the work they provide

Quick efficient service

They have no patients no manners and do a bad job

Very disappointing! Young guy at the front desk was really rude. On top, untrained, rude staff. Not going back.

Horrible. Rude. Rushed service!! Never returning

Worst place ever...don’t recommend because ppl are so rude and the nail come out horribly

Rude... Barely did my feet..rush job..not worth $20

Fantastic!! Very curteous!!

Expensive had better service at other salons.

The gentleman at chair #4..that is all ❤

Horrible do ever go

This nail place was/is terrible the guy in there was rough and angry cause I didnt like the color trying so hard to change it 😒😒😒

Very unsanitary and they did not do a good job on my nails.

I was very upset with this nail salon it was thanksgiving day and the lady rushed so much on my nails two of my nails fell off when I was eating my turkey I will never come back okkkuuurrr