My facility has been working with Nextus for a while now. We are a multi-state, multi- level of care substance use treatment center. Our account rep, Matthew Palladino and the rest of his team manage to work under pressure, communicate perfectly, and thoroughly conduct any correspondence needed for billing. I have worked with many billing companies before and Nextus is second to none. The high quality of service they provide from the start of the day, is the exact same at the end of the day.
My company has worked with a number of different billing companies and Nextus really brings everything you could possibly need to the table for your treatment facility. They are prompt, attentive, and are always willing to go above and beyond. Matt has had to help me multiple times after hours and is always extremely knowledgable and helpful!! Very happy with this company and all they do!
Nextus is the best billing company is well organized and does what’s best for their clients! Matt & Vinny are the best!!
Nextus Billing is second to none! My behavioral health facilities have been through too many billing companies and once we found Nextus, we needed go no further. In this industry, the financial back end can get so tricky and Nextus is prepared for it all! They take care of us from start to finish and collect better than any company has. So grateful to have found them!
Nextus has everything a billing company should offer and more, the staff here are wonderful always in a pleasant welcoming mood, they contact you daily and are always available to be contacted. As a business owner I take pride in my work and from my point of view I can tell they share the same mentality. Where most big corporations fall short Nextus doesnt, no matter how major or minor the obstacle, Lou and his team will go to any lengths to make sure they get it done.
This is definitely the best billing service in the Philadelphia area and possibly the country. They have the data and experience to deliver real-time answers to their clients. As their name implies, they think of their clients as “us”. Lou is our direct account manager and he makes sure to be available day, nights and weekends to accommodate. Excellent service through and through.
Our dual-diagnosis facility has been working with Nextus for about 3 years now and we have absolutely zero complaints. The staff is always extremely professional, quick to respond to emails, phone calls, and faxes. Our billing services are consistently rendered in a timely and appropriate fashion and if any questions of clarification come up they are prompt to reach out and help all parties get on the same page. I could not imagine working with a better company than Nextus for our billing needs.
Ken and Vinny were a massive help in recapturing money that my in house team could not. If you need a company for Behavioral Health Billing, Nextus is the go to company.
Excellent Service .