Extremely unexpected surprise to find a vast array of very useful and essential items that blew me away. I never expected a hardware store to be so large and very well stocked. I simply needed a sponge mop and found a Mecca of cleaning tools and supplies. I spent more than I planned and I wanted to explore more but my time was limited.
Special thanks to ERNIE, who kindly - and quickly! - assisted me in identifying (via a pic I provided) and finding the special screws and fasteners I needed. Having visited this store before, I am always impressed by - and grateful for - their knowledgeable and helpful Associates.
These folks are simply the best. Very knowledgeable and always eager to help with any project! Always stocked with what I need.
Absolutely amazing store. Had everything I needed and staff were super helpful with finding everything I needed. Will continue to shop there for as long as Im restoring and repairing antiques.
While the quality of their products and the variety in selection is amazing, it is the Stanleys familys customer service that is undoubtedly unmatched! Every employee (especially the self-described Four Stooges at the key making booth!) are exceptionally kind, extremely helpful, and so warmly welcoming that I genuinely look forward to running my hardware errands! It is so rare to find such a lovely business now-a-days, and I feel lucky to be a patron for life!
My husband and I went into Stanleys Hardware this afternoon. We were greeted and assisted during our visit by very helpful, knowledgeable professionals. It was a great experience and we were able to leave with all the materials we needed to get our hand railing installed. Thank you!!
Great hardware store!! One stop shop, you pay for what you get....in this case its quality products and services.
Neighborhood hardware store and it couldnt be better. I could spend hours walking around. And you get great customer service.
Consistently have had a wonderful experience. Customer service is excellent.
The people who work here are very helpful. They know where everything is so you can make an efficient stop if you need to be in and out quickly. The store has a lot of what youll need and its great to have this resource in the neighborhood rather than driving further to get lost within a big box store. We go regularly when we are working on home projects.
There staff helps you find things & have good knowledge of things in store & are friendly . place is organized & clean as well.
Great customer service floor walkers very attentive and helpful!
Good store. Helpful
I cant say enough good things about Stanleys Hardware. The employees are what makes the store so good. They are all there to help and you can tell they enjoy helping. In over ten years of going to Stanleys I can honestly say Ive never had a bad experience.
Welcome the full variety that the store offers. FIRST visit and customer service was pleasant and welcoming throughout the experience 😊
It was my first time visiting and it was fun. I was able to get everything I needed at one time. I look forward to visiting again.
They had the only pick axe I was looking for gardening within the 20 mile radius, and reasonably priced.
My GO-TO store. Great people. True Value and Service.
Wonderful service and if have it they show you not the store that points and says over there
Prices are marginally higher than the big stores but its worth it. Staff are extremely helpful, friendly and knowledgeable. Service is an order of magnitude better than HD or Lowes
Friendly staff, very helpful to find what you need.
As always, great customer service from Stanley’s! A GreenThumb hose sprayer I bought last year had a plastic part fail, and Ernie at Stanley’s helped me out with an easy exchange!
Stanleys is a gem of a store. While I probably wouldnt come here to buy large amounts of lumber or other building supplies their plumbing and hardware section have helped me more times than I could tell you. The people that work here are knowledgeable and willing to work through strange one off issues that Ive brought them from my 150 year old house while doing repairs. Even though Im a woman that often deals with mansplaining, its never happened to me here - which I really appreciate. I do a lot of DIY repairs and I easily visit Stanleys multiple times a month because theyre my nearest hardware store. I also appreciate that they keep vintage styles of hardware that dont carry in a lot of big box stores - they really cater to their local cliental.
Best hardware store in America!!! Super helpful, knowledgeable staff...just ask for Ernie unless he already asked how he can help!
Very helpful, I was buying a lot of Christmas decorations with no clue what I wanted but these two girls at the register did not mind my frequent questions about the items that interesed me. I wish I had of seen their name tags I would love to list them just to let them know they are doing great customer service. Happy holidays.
Stanely’s is an excellent Hardware Store. The prices are slightly more than the big box stores. But it is worth it for the level of service they provide. The store staff always greats the customer and provide help to the customer. Which is why it is my go to place for home projects.
They have a very large selection for being a relatively small store! The staff is exceptionally helpful. Items tend to be a bit more expensive than the big box stores, but its worth it for the convenience (right in our neighborhood) and knowledgeable staff support. Weve purchased everything from home renovation supplies to cleaning supplies to decor, and weve also used their rental items including ladders and power tools.
Ernies the man! Always helpful staff, I usually get asked 2-3 times if I need help with anything. If someone cant provide an answer to a project question theyll call another staff member or who can. Their prices are reasonable for being a local True-Value, and their selection is solid despite their smaller size. When they do run out of things theyll let you know exactly when it will come in.
Workers are very friendly and helpful Ill keep shopping there !!!
Great experience. Well stocked and staff was helpful.
Best place to find almost anything you need! Every staff member is always willing to go out of their way to help! Great place.
Excellent customer service. They were able to identify my no-name generic bathroom faucet cartridge and let me know it was already on order, due back in stock in 3 days. They were better than Killians in Chestnut Hill!
The people who work here are the last living example of excellent customer service left in America. They always seem to be fully staffed, (which is a LUXURY for modern customers as all other stores seem to cut costs these days by only ever running an insufficient skeleton crew). The staff is always there to offer help as soon as you walk in the door. Not only that but they are very knowledgable and have helped me with many projects and rescued me from many potential disasters. You could never get professional advice like this from one of the big, corporate, chain monstrosities. Do yourself a favor and support this business.
Always attentive, courteous, and prompt service. My new go to hardware store.
Wonderful people professional atmosphere great place to find anything you need
Every single staff member there is always incredibly kind and helpful.
Very clean, polite staff, well stocked
Great service young man asked can I help you told him what i needed took me right to the aisle got what I needed friendly cashier in and out in no time. Kudos
Helpful, local, TrueValue hardware store. Their selection is decent for being a smaller hardware store, the staff is always very helpful and Ive always been able to find what I need. They do a good job of following COVID-19 social distancing guidelines. This is my local hardware store so I come here whenever I need something that I dont need to go all the way to the Big Box stores in Plymouth Meeting for.
Everyone was extremely helpful and friendly
This is a good hardware store with a lot of stock and pretty standard prices. Their customer service is really outstanding and the place is very clean and well-organized it has just become my go-to hardware store and I go to the hardware store a lot. Also as a woman I appreciate that so far no one has given me the look (what can I do for you little lady condescension).
They have a great selection of merchandise and are much more helpful than the big box home stores
Besides normal house repair stuff, I go to the hardware store to solve random problems. The staff has always been patient and offered different workable answers while I muddled through a solution. Its well stocked and you can find most things you might need there, including lumber or plastic or other materials. Its an awesome store.
Always a good experience when I go there, Ernie is very patient and helpful.
Great store, I have been riding by for yrs and finally stopped by and bam it was like shopping at a baby lowes or home depot. I recommend that you stop In.
The staff here is always friendly and knowledgeable. The prices are average but considering I dont need to drive far, Im sure Im saving in gas. My only complaint is the hours are not as long as the larger stores.Update: As usual, the staff at True Value is amazing. I tried everything to get the old lock off my mailbox to replace it but it was stuck. I brought the entire door in and it seems the lock was installed in a way that required it to be grinded off. They took it into the back, got the lock off, and then made sure I purchased the correct lock and helped install it.Update: I decided to add the fifth star because honestly, this place is great. I never have problems and theyre even my go to for recommendations when I need a professional. My original complaint is still true, their hours are not as convenient as the big box stores, but they make up for it with their service.
They are not just eager to help but very knowledgeable, night and day vs big box stores
Loyal customer for 30+ years. Great family-run local institution. Excellent, immediate service from long-time, knowledgeable staff. Youll find what you need in under 5 minutes.
The best hardware store. Pure and some. A lot of people knowledgeable and ready to answer all your questions. Highly recommended.
This place is worth it. Helpful and friendly.
Great store. Huge selection, very helpful and friendly employees. A little more expensive than the big box stores, but that wont stop me from coming back
Always has what I need. For such a small footprint, they really do have all that you need. The staff is so helpful, and they will ask you if you need it instead of having to track someone down.
They are always so helpful, fast and efficient here at Stanleys Hardware
The store employees are great 👍 the online app stinks 😳Real shame
This store is so well stocked and there are always staff around to help you find what you need. Its the best neighborhood hardware store Ive ever seen.
Always helpful and informative .
Great place. Great service. Great people.
Awesome, helpful staff members
This is my neighborhood hardware store and I will always give them my business over a big box store. They are always readily accessible to answer all my questions. Additionally, they never push me to buy more than I might need which I appreciate!
My Gosh, whats not to love, if you shop daily at Stanley The Workers become friends, ITS NOT ABOUT WHAT YOU WANT & PUSH YOU OUT THE DOOR, Its about your kids birthday or the upcoming fishing trip, Its nice to go to a hardware store where everybody knows your name...
This place is great, 30yrs been going, was a small packed hardware store that a family has owned for along time. But even at a bigger store, the help is UNBELIEVABLE, go to Lowes or Depot, cant find a soul to help, here BAMMMM there is always help.
Great selection for such a small location but the best part is the really helpful employees.
I dont think Ive ever been in this place without being asked how I can be helped. Remarkably wide range of products for a neighborhood store, too.
Great local hardware store. The staff are always happy to help you and answer any questions. Highly recommend!
Great staff. Great service. Quality products.
The staff here are kind and helpful. They go out of their way to make your trip easy and successful. The staff is kind and knowledgeable
Excellent Service. They know my name
Remember when the people you did business with actually knew you? This is that place and Ernie can teach a clinic on how customer service should be. #1 Business for Hardware in Philly.
A good family store. Price are good. Serve is great.
The #BEST hardware store around. Friendly, helpful, and professional. Outstanding service 👏 👌 👍
Stanleys is awesome. A real local gem. Most of the staff there are retired professionals with a diverse amount of expertise. Theyve helped me through plumbing, electrical and under projects at home. I always feel confident going in there that Ill be able to talk to somebody knowledgeable, get good advice, and leave with what I need. Today was the 1st time Id been in a while and they seem very serious about social distancing and taking all the necessary covid precautions.
The cure and crutch for every Dunning-Kruger afflicted DIYer figuring out a fix. Great advice, better people.Thanks Alex.
I love this place. Weve all had the experience of going to Home Depot or Lowes, and spending ten or more minutes walking around to find an employee, who then doesnt even really put any effort into helping you.At Stanleys, there are a ton of people working there who are all super helpful and will take the time to answer any questions and offer advice on how to do something. They also have services for cutting lumber and stuff which is great if youre in an apartment and dont have the tools yourself. I cant recommend this place enough.
A little expensive but you get what you pay for. Super helpful staff. Only complaint would be that they dont carry a ton of lumber and they dont always have whats needed as far as lumber but if I call ahead of time they know exactly what they do have. Anything else theyre golden.
Great place, have everything you need and will special order it if they dont.
You cant walk 10 feet into this store without someone asking if they can help you! And they wont just give you the aisle number of the thing you need and send you in your way. Theyll walk you to it and make sure you find what youre looking for. If youre looking for a reason not to drive out to Lowes or HD, Stanleys is it!
Excellent service. Good selection relative to the size of the store. Lots of different services and rentals available. Sure the prices are a little higher than a big box store, but in my experience, you quickly make up for this extra cost via saved time on your Overall project. You get the right products for the job along with expert advice.
Just went in to get a length of steel cable and have it swaged with a sleeve so I can wrap it around a lockbox for work. One guy asked if I needed help but was in a big rush, as soon as I told him what I needed he said they cant do that and walked off with no explanation. I stood there curiously and asked loudly why it could not be done to which he stated while 50 feet away and back turned toward me that it was against the law. Keep in my I was holding a length of cable cord in my hand with exactly what I needed done and performed at this store location previously.I asked another employee the same thing thinking maybe the one guy just didnt want to deal with me and he stated it was against store policy. I again showed this person the length of cable I brought in and affirmed to him that this was done in that exact store previously. He stated they used to do that all the time but stopped. He offered to rent me a tool for $20 if I wanted to do it myself to which I declined.I tried doing some research on what would make looping a cable with a sleeve illegal in PA and was unable to find anything remotely close to an answer.
The employees are always so helpful!! It’s also always when you get a chance to see the store cat!
We love Stanleys. We own two older properties in the area and cant be running to a big hardware store all the time and Stanleys is perfect. They have the basics and the staff is fantastic! As a female, Ive had less than perfect interactions with employees in larger hardware stores who immediately assume that I dont know what I am talking about and that has never happened here. The prices arent the lowest but you get what you pay for and at Stanleys you pay for the convenience and helpfulness of everyone who works there.
This store is a generations of kids and have been there for years. They have everything you need in a hardwarwe stre. Staff is polite and friendly as soon as you come in the door.
Local! Neat and organized and they always have what you need and someone around to ask.
I give Ernie 10 Stars! Hes the best hardware guy because when you have a problem he tries to solve it. And he comes up with several solutions if you did not like the first few. Patience of a saint. Should get a raise!
The best hardware store ever. The staff is excellent. Walk in and say “I need this” and they find it. So much better than the big box stores. Of course they can be a little more expensive but America, the value proposition far outweighs any big box store.
Super helpful. Great alternative to big box stores
So lucky to live near this place. The most knowledgeable & helpful employees ever.
They still have not updated their hours.
Professional cabinet maker. While I cant get all my tools here I would come to Stanleys ANY time over either the low/pot big boxes. Ernie is the best and the rest of the staff is about 1000x more helpful then those other places. Plus. They stock more then people think. Lumber. Etc. Just ask before you assume they dont carry it.I just brought in a three year old rubber house that had lifetime warranty with manufacturer. I thought o could get a copy of receipt. Ernie just switched out my old handed me a new hose. Try that in another hardware store.The prices on some items might be 1-3% higher then big box. Other items are the same or less. I never regret buying from Stanleys
Sure this place might be a smidge more expensive than Home Depot, but you cannot beat the customer service you receive. If somebody doesnt greet you when you first walk through the door (which they always have for me) then just ask any person for some assistance. They are always willing to help and not in a salesy type way. They genuinely want to help solve your problem. Also, they have always had what I was looking for, which I dont always expect given the size of this store.
Great service, great people, they have what you need
Felt welcome the moment I walked in the door. Even though I came in right as they were closing, a guy help me find the parts I needed and explained how to use them as if he wasn’t at the end of his shift. It was my first time there, and I’ll definitely be going back for any hardware related problems and purchases.
Great local store with just about everything you need. They have a lot of specialty parts and pieces for old houses you wont find at the big box stores. The staff are incredibly friendly and helpful. Their prices are a bit high, the only reason I didnt give them 5 stars, but we will gladly pay premium prices for a family owned business that is close to home.
As a foreigner, shopping at Stanley’s reminded me of how wonderful it is to live in America. EXCELLENT customer service with an organized and efficient establishment. I want to give the store a huge hug.
Always great customer service. And they are making sure its safe to shop there .
Today it was help from Kim in the paint department. But every time Ive been there, Ive never left without having my issue resolved . From today picking paint, to back at Christmas time when I needed to fix a light bulb fixture on a Christmas decoration, too after that when I was trying to fix an L-shaped bracket on my coffee table. The gentleman in that department actually took my bracket and made a hole in the one I bought from your store and made it work for my own coffee table. So all of my experiences at your store have been great!
I always get great information when we go here,my wife and i are extremely fond of ernie and the personal service.thank you
Great neighborhood hardware store. Love it
Wonderful hardware store. Staff is very helpful and knowledgeable, and they have a good selection. Big chain stores might have more competitive prices, but the experience here is much, much better.I just wish they would stay open till later. Its hard to get there before 7 pm