I was recently going to another facility in which I was not happy. So I decided to go to La Fortaleza Rehab, and I am in love. The facility is clean, well organized and when youre visiting for the first time, the wait time is quick ans smooth. The staff are courteous, friendly and very informative.
The staff and facility is absolutely amazing! They were clear and concise about the exercises and instructions and very supportive in many ways. I have been to other physical rehabs in Philly and they were not nearly as helpful in my recovery from back pain. Super shout out to all the staff!!
Clean cool place.
I’ve been coming to this gym for years, the place is always clean and they have great professional staff
Me and my granddaughter have been coming to this facility for 10 years for an assortment of issues. My granddaughter 3 times for sprains and 2 fractures to her ankles, and me for 2 hip replacements. I have not used a cane anymore after my therapy was done. I have recommended this facility to every one who was looking for therapy or gym. The staff here are highly professional, knowledgeable, motivated, and caring. I give this facility 10 stars. I am now here for therapy after recent neck fusion. I wont go anywhere else.
I love this place! Thanks to them i was able to learn how to walk again ! ❤❤The staff here are amazing. They treat you with respect. The physical therapists really help you with your physical therapy I would recommend this place to everyone. This is the second time i am coming to this center. I will always choose Fortaleza for my physical therapy.
I have been going to the Fortaleza facility, Hunting park location for the past 5 weeks due to an injury.When I first started attending, my pain level was 9. Today as I am leaving my pain level is a 2.The staff is excellent.They are knowledgeable, personable and professional.The exercises really help in the healing process.I liked the up- to- date equipment and the music.My favorite was the text messages that were sent to remind me of my next appointment.I recommend Fortaleza, Hunting park location to anyone that has been hurt and is seeking a good physical therapist. Hats off to u Fortaleza! Keep up the good work! Rissa
If I could give this place a zero I would. The experience my husband had was absolutely terrible! The racial profiling and rachetry from the front desk was like walking into a ghetto convenience store. The front desk switched from English to Spanish insulting my husband (unaware he knew what she was saying because of his Latina wife). All the staff were on their phones and no one paid any mind to the clients. They could not find my husbands information so they basically screamed they couldn’t help him. When I called the woman I spoke to was barely sympathetic because she claimed to call my husband the day prior to say he needed another document. When I gave her the information they found him in the system. Clearly they had the wrong birthday. I wouldn’t recommend this place to anyone.
This is my second time having PT at Fortaleza. The Staff is always friendly and very helpful. I would recommend Fortaleza without hesitation. If youre wondering about having PT at Fortaleza, No more wondering call and schedule your appointment today you will not be disappointed
The staff is amazing! Very courteous, professional, and friendly to be around. They make you feel at home here. I highly recommend coming here for PT.
I really like to go there. The staffs are so nice. They treat you like family. I recommend this place to anyone. If you dont speak English, dont worry, they all speak Spanish.
They have help my sister heal her arm faster than anyone was expecting! Best place to come for physical rehabilitation. 10/10 recommend
Great place! Very clean and very nice staff. The staff here really works with you. Theyre always smiling making you feel welcome. I love this place.
This place has been helping feel better with my pain. They are nice people and treat you good. I recommend them to people that need physical therapy.
I started therapy here today vestibular and from start the staff treated me with respect and dignity..Despite the fact I had no appointment on file the ladies at the front desk still made sure I was seen and they are taking good care of me...Thanks ladies and gentlemen for being so professional and making sure the customers come first...
The staff here is amazing. They treat you with respect. The physical therapists really help you with your physical therapy I would recommend this place to anyone
They services is the best, soon as you walk in you are greeted with a smile all the people in the back are great with services that each patient needs ...love it Ill really recommend this place, also they have van services to pick you up an drop off...try it you wont regret it.
This is such a good place to go there friendly people in here and really respectful and helpful when u need them ther’re there
Best physical rehabilitation center ever visited. Fully equipped and great attendance from staff.
Horrible experience. I arrived at my daughters appointment on time and went to the front desk receptionist and was told to have a seat. Another woman came to the front desk and preceded to help other people. After waiting 10 minutes, I went back and asked if someone could register my daughter, I was given papers to fill out. After waiting again for a period of time, I canceled the appointment. What a big waste of time.
The staff here were very helpful and they all work together to get you where you need to be.
The staff is very friendly & kind. I would recommend this place to people who wanted to do rehab or attend the gym
They do a great jobIt’s a great placeThe people there help you so much
Had a great experience with Monal she made sure I did the exercises for OT correctly and was very kind.
Great place to get a quick and great workout without the place being so crowded. The staff there are kind and helpful.
I come here about 5 days a week and the service here is amazing great friendly staff love coming here best gym I signed up for.
My uncle broke is leg and was told that he wouldn’t be able to walk again, but with the help of Fortaleza rehabilitation they helped my uncle out in 8 months which was a blessing. I am to greatful for this second chance they have given him at life
Friendly helpful therapists and staff. Good therapy sessions and exercises
It was very clean, they were very nice, gave me excellent suggestions, they were very warm, and I would recommend them to any one. Matter of fact if I need therapy again I will go there, and they offer transportation.
Nice atmosphere, pleasant service. Very caring people.
Very good people, theyre kind.
Great and caring staff. Very knowledgeable and puts your mind at ease.
At first I really wasnt up to going back to physical therapy but then when I went, the staff was very helpful, respectful, considerate, patient with me and very nice people in general....GLAD I CHOSE TO COME TO THE HUNTINGDON PARK LOCATION....STAFF IS GREAT💯👍🏽👍🏽
The care was great and Therapists was very helpful i recommended anyone to come to there office for care.
This place is full of expert,caring people who really try to help you get better!
Love the environment and the employees there nice work with well experience.
LA fortaleza has helped tremendously, the staff are helpful and kind. I will recommend the fortaleza rehabilitation to any one.
Kichayra and Alexsus have been treating me very well through the process of my recovery and help me anyway they can. Kelly is mean, just joking lol. You have to love her, she has been trying me very since I started working with her. Overall, everyone has been nice and especially my good friend at the front desk. I believe her name is Melisa and sorry if I spell it wrong. She’s the best, always with a welcome smile and help me with my appointments and always have my back when I come in for treatment. She always got me before I even say anything. I’m sorry that I can’t everyone’s name but basically, I like working with everyone. The names are the people that I have been dealing with the most that’s all. Also love my central location people when I was going there.
Very dedicated hard workers who really try to help you better yourself physically and mentally
Great place. People are friendly. Facility is very clean. Easy to get to.
I had been coming here for foot therapy for about 2 months and i love it, the staff here a really helpful, friendly, caring and are always looking for the best interest of your comfort, from the girls in the front to the staff in the back. Definitely recommended.
This place in run by individuals that does not take people seriously. The receptionist is rude. And her co-worker as well she told me that I can speak with her Supervisor he was nice at first then he was acting like his co-worker. This place is not a great with people.
I love this center, they are very respectful and care about your needs the staff is amazing ..
Good place for help people who need fisicatherapy,nice people who works fortaleza Rehabilitation.
1st impression? Not welcoming at all. Noone smiled. Noone said welcome to Fortalesa, we are happy to have your service. When the Aide came out to call my daughter, she never introduced herself and discussed the plan of action. She just handed my faughter a cushion to place under her knee and to start doing the exercises assigned. The Aide did walk my kid through the exercises, but has yet to introduce herself. We are not going to get personal, its all about the business. Lol. The actual therapist has yet to come out and introduce himself and discuss a plan of action with me, mom. Not sure how Im feeling, but facts are they need to improve on customer service. A smile goes a long way.
Its a clean & friendly environment. It also has convenient hours.
My husband was a patient and had a lapse in medical coverage well for 3 weeks now he being told he has to wait a week for an appointment and also I had the prescription faxed last week fo the new ins and was told it was received but when I called this morning they told me they didnt have it. Also I let them know he needs therapy for they are going to have to re operate cause his muscles locked and he cant walk. I was given an uhh well Ill call you back. Everything is set on our end so why am I being given the run around.
Its the best place to do rehabilitation/physical therapy the staff/atmosphere is very exelent I would prefer to go there over anywhere else
The people-here are very nice and friendly and they really take the time to help you with whatever the problem is that ur having.
Good place to see the doctor and go to the gym
Great staff. Professional. Good equipment.
Great experience great smiles, love the friendly and professional staff ..
Need better service but is ok
Good place for your therapist,, placent people they Work with your problem i recomended.
No more Wi-Fi not worth going to this gym
Very nice place for physical and gym workouts
Great staff wonderful place to get therapy
Excellent staff and service will recommend 100 %
They where so nice to me when i came for therapy
Great place, atmosphere, workout machines, weights, workout programs/classes, and service from staff and trainers. 👍
Got rid of their pool. Hardly open on weekends when most people goto the gym
I love this place its great
David is the best PT thats there
They have good and friendly staff
They take good care of you
Friendly and professional staff. I’ve been coming here for years and have zero complaints.
Its a multiple stores, a rehabilitation center, Smith pharmacy is located there, they even have a gym with the latest equipment for every one.
They have good therapeutic
First of all I tried to get my first appointment on my day off and they said I have to wait for them to call and give me an appointment. Then they close early too. How is a person going to get my appointment, so much for physical therapy.
The faculty here is very friendly!
Like it. Good place to be in
Very pleasant people
Very small and close early
Great staff
Nice people
Great Staff!!
Very friendly staff
Good
Good
Surgery rehab center
Excellent
Great
The site is good in everything. But very demanding in terms of therapies.
Las terapias me ayudaron bastante excelente
Very good
I like it
I like the fort for its excellent services, equipment and staff. Very familiar atmosphere and personal treatment. It has a great ease of free transportation.
Good Place, Good People, Good Cleanliness. A little inattention to their passers-by but nothing they cant correct. Especially If I would recommend ...
Well
I like very much they do an excellent job with one they are very kind and professional Thank you.
Professionally trained staff and a safe and reliable environment to have a good therapeutic treatment.
Excellent, very good service from you, the staff and especially my therapist Edison in Aquatica, I recommend it, they are very attentive and very professional, they are here to serve us with excellence, thank you very much to everyone in seda / aramingo and especially to Luis in Hunting park I recommend them with all my heart and thank you very much for your help in my rehabilitation, very grateful Ivette Vega Torres
Good treatment and very good services
They are very respectful, professional. The place is clean, the machines in good condition, flexible hours.
The experience for me has always been very good! All my family has participated in its facilities and therapists, which are excellent and we have all managed to improve our health!
Excellent place with super trained staff and a friendly and family atmosphere.
Very good service! the therapists are very friendly.
Very efficient, professional and attentive. I recommend.
Im very good at being in this clinic, LA FORTALEZA.
The staff are very friendly, they help me with my therapies, they attend quickly.