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iGenius Cell Phone, Computer & Tablet Repairs Unlock Phones
2826 Cottman Ave, Philadelphia, PA 19149, United States
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iGenius Cell Phone, Computer & Tablet Repairs Unlock Phones

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Bi
Review №1

Just came here and Loved it.The service was great and most of all they got my phone fixed after 3 other stores couldn’t do it.I’m going send all my people’s here

Su
Review №2

The best experience I have ever had, dealing with such place. Great services and friendly staffs

Ra
Review №3

I got my screen fixed here on Jun 22. I purchased the premium screen. On June 24th while I was using my phone I noticed the screen started to bleed colors inside of it. I immediately took the phone back to the store with my receipt. The associates insisted that I had broken the phone despite the fact that my screen did not have one scratch on it. It still had the clear cover that the new screen comes in and had never left the case. The associate seemed more focused on arguing with me than coming up with a solution after I had spent 167 dollars two days prior.When I asked for the franchise owners name, the associate refused to give it to me and was outright disrespectful.

Bi
Review №4

Best place to go to. Everything works screen looks perfect. This repair shop should be most recommended

An
Review №5

Went in there too unlock my phone was out in 10 min or less. Phone is amazing. Every time I go there the manager helps me right away. I would recommend this store to everyone.

Ch
Review №6

My mom had went here to get her iPad screens fixed. They looked great. My phone had been cracked for over a month and had gradually gotten worse. I went in on a Sunday morning around 11:45am the young man was very friendly and informed me my phone would be ready in about an hour to an hour and a half. They called my sister’s phone about an hour and 15min later telling me my phone was ready! I arrived with my receipt in hand, and retrieved my phone, the young man told me about screen protectors and cases for $10 (inexpensive) and was very kind. If my screen ever breaks again or I need phone repair, I will be back!

Ta
Review №7

Got my phone fixed here today and they did a great job. Affordable prices and their service is fast. I will definitely come back here next time too

Ro
Review №8

They did an excellent job on the ipad my only beef was that they did not open on time

Da
Review №9

They were very knowledgeable with the task I gave them and very reasonable.

A
Review №10

Had a smashed screen ipad 5. They told me a day and was finished in 5 hours and great price. Nice job

Za
Review №11

Knowledgeable but little pricey, overall Good experience getting iPhone fixed,

lu
Review №12

Purchased a better quality screen for my iPhone 7 Plus. The button is very jittery and the screen flashes on and off. Bad customer service And do not recommend!!!

Ne
Review №13

Worst place in town! The staff is unprofessional with poor customer service.

Ga
Review №14

Nice people my phone was ready when it said it would be and I would go there again.

An
Review №15

Great Customer Service, great prices !! Great deals !! I love the brands they have Aswell with how helpful they are ... ohh and their dog that’s there is so beautiful!! And friendly I love it

Fa
Review №16

This place is a rip off . They tell everybody you need a speaker replacement

St
Review №17

On a Sunday a day of all days when you need to do something important like your taxes for 2020 on your PC you find you suddenly get an error, and you begin to panic and have no ideal what to do other than think for a minute what Computer repair shop is open in my immediate neighborhood, you think oh wait IGENIUS COMPUTER REPAIR.A Five-minute drive over, dropped it off, explained to them the exact issue and fixed in 24 hours. A minor clean out which caused CPU fans to stop spinning.I can absolutely recommend IGENIUS for any computer upgrade, fix or repair even with a cell phone they do those as well.This place even has convent hours till 8 pm even on Saturday. Again not many places offer hours like this anymore. I work in retail, and its all about convent hours catering to the customers needsMoney well spent for a computer running like a champ!Thank You!Excellent Work!!Steve Trager

Ar
Review №18

Honest Fast ServiceWent in to have my tablet screen repaired and was informed the parts would be more expensive than purchasing a new tablet. Appreciated the honesty and will return to shop there in the future.

St
Review №19

Worst place! Needed just to replace a screen, cause needed all the private info on my phone and screen was broken. Eventually these guys started messing up with power button and did a factory reset on my phone without asking my permission. Phone is still in so called safe mode, so I cant get access to most of apps...and I also cant get it back to normal, cause power button also doesnt work ...and on the brand new screen they put on my phone, the main button started peeling off as soon as I got home....They didnt charge me more than my deposit....but for this nightmare they did, they supposed to pay me smth.

Ab
Review №20

These guys are very nice Repaired my iPad 7th Gen for great price and fast service

ch
Review №21

Expensive but did an excellent job. Quality work quick turnaround and a helpful staff. Will use again.

Er
Review №22

Hi my name is aldi i have a Mac book pro that was blocked. I brought it to different stores and they could not fix it. I called Apple and the they couldn’t fix it on the phone either. I took it to IGenius and they fixed it in 2 hour. They really knew what they were doing. They fixed fast and the price was really good. Really recommend it to any body. Thank you IGenius

Sa
Review №23

Best service and prices for phones, tablets and accessories! Super friendly staff.

Ha
Review №24

Great experience. Fast and easy 👌

Ch
Review №25

False info was given and I was lied to about my warranty even after confirming when getting my phone fixed through them. Seemed like everything changed when I ended up having to come back for same issue which obviously they werent expecting.

im
Review №26

I went to this store earlier. Good service, decent price. Took about 2 hours, not too bad considering they had 2 customers before us. Got the phone back, a little glitchy at the start. Works fine now though.

Jo
Review №27

I had a phone screen repair done. 30 minutes. Very fair price. After using the phone for about a day or two, I noticed a sensitivity issue with the screen. Sometimes It was difficult to scroll or type. I took it back, and he said there was a screen protector installed. I asked him to remove that, and reset the screen if needed. They were very happy to make the adjustment, and said if there are any more issues, to bring it back again. It has been perfect. I am a loyal person to businesses that I use, and the way they handled my issue was A+ in my book. I would use them again and recommend them to others.

Ca
Review №28

Heard about this place from a friend. Very accommodating and friendly. My daughter dropped her iPad and yes, it cracked, so we needed to get the screen replaced. I called Genius repair and they said come on in! We stopped by later that afternoon and dropped off her iPad. They told us to come back in about a week. One week later, we stopped in to pick up her iPad. It worked perfectly and the price was reasonable. I appreciated their great customer service. We definitely recommend this place if you need to have your screen replaced!

Al
Review №29

They fixed my screen I haven’t been able to record videos or make calls because it’s staticky

vi
Review №30

They are great please do not hesitate to get the phone fixed there fast repair and work with insurance companies as well

Pa
Review №31

Great service, reasonable prices, good location.

Ma
Review №32

We had 2 lap top screens break within 3 weeks. Service was good, efficient and not extremely expensive.

Pa
Review №33

Fast Service... Very Polite People And Courteous... I Highly Recommend Them For Phone Repairs... Reasonably Priced...

Di
Review №34

I got my phone screen fixed here twice and my screen would glitch and click buttons on its own and the adhesive they use doesn’t stick, so my screen would fall off.

La
Review №35

Ive gone there full multiple device repairs and it always comes out looking good

Ev
Review №36

Excellent service and reasonable price. I paid $48 for my new iPhone battery and was in and out in less than 15 minutes. You can’t ask for any better that. Well done! Thank you! 👏

st
Review №37

My device works better now. Very professional I paid a fair price Thank you !!! Highly recommend you👏👏👏👏👍👍👍good job

Ch
Review №38

Happy with the screen replacement. They were done within an hour. Their price was reasonable. I would go back if I had another cracked screen.

Ge
Review №39

This review is for Jack. He was very patient and took his time with explaining pricing and all the details. We transitioned from Verizon and he made it so simple in a short period of time. Excellent customer service, competent, connected with us as soon as we walked in the store. We were very impressed! My sister and I are very grateful. Thank you very much Jack for making this a memorable experience! The rest of the staff was friendly as well.

Sa
Review №40

I love getting my phone accessories at this store. Their cases and screen protectors are amazing. Even getting my phone fixed here is the best experience ever I love that they have actual Apple headphones. The workers there are amazing and so kind to their customers. I will never buy accessories for my phone from anywhere else. I love this place. Thanks iGenius.

Sh
Review №41

Good customer service

ba
Review №42

Great Service & A Fantastic Job!!!!!

Bi
Review №43

They do it all and for great price.I love this place

Da
Review №44

Highly recommend this place if youre looking for an affordable repair. Cant find a better spot than this in philly.

An
Review №45

I crack my screen on my I phone 7 every body else 120 96 dollars these guys 60 dollars cash.They did an awesome job. Thanks to them my I phone 7 works like a brand new phone. I give this place a great recommendation fair prices and good honest work.Thanks you guys Anthony Belardino’s

Ev
Review №46

POLITE and knowledgable young men. They Take care of what is necessary and do not try to talk one into buying more than is needed. Appreciate very much having THEM close by.

De
Review №47

Great service my phone very new and look Spatial thank you so much

ma
Review №48

Great customer service and price!!!! I love it tank you ❤️

Av
Review №49

Great service, very knowledgeable.

An
Review №50

THE BEST IN TOWN!! Always fast, reliable, professional service! Clean business, knowledgeable staff! I love this place of business!

Di
Review №51

Very convenient store for this location. That waited on right away.. and he was very nice

ro
Review №52

Place is absolutely great. Very friendly staff and owner engages with customers. great prices, great service.

An
Review №53

Had my iPhone XS fixed from this place was couple days ago working good I’m happy with service will definitely Recommend to others

Ib
Review №54

I got my Samsung note 10 plus unlocked they unlocked it within an hour very reasonable price and custmer service top notch

Sa
Review №55

Speaking from personal experience, my shattered iPhone 8 Plus was brought back to life after I came into iGenius to get it repaired. The results were stunning and now my phone works perfectly. Not only is the work ethic undeniably great but so is the customer service provided by the staff here.

El
Review №56

Good service, fair price, they have warranty on their services. Great place

mi
Review №57

They always try their best to help you with any and all cell phone or electronic issues

DA
Review №58

Awesome service and pricing, super quick service. Got my 6s+ screen fixed within 10 minutes. Also apparently the only place open on a Sunday, which is a huge plus. Thanks so much guys! Definitely coming back when I Need anything Repair again in the future!

An
Review №59

They fix my iPad 6th Gen screen did great job look like new again it was quick couple hours and was Ready

An
Review №60

Great customer skills my friend referred me to go there I needed my screen fix on the iPhone 11 they fixed it in 20 minutes and they give me free Temperd Glass Price was very cheap too

Kr
Review №61

Quick with great techs, owners are friendly. Can fix anything phone or computer related. New screen or unlocked $50. Great spot!

Jo
Review №62

Just got my iPhone 11 Pro Max unlocked for $50 bucks great service and cheapest

Ba
Review №63

Great place nice and polite fast with reasonable prices. Will definitely come again. They fixed my iPhone 7+ in 30mins.

Se
Review №64

This phone service repairs is amazing! They had done my iPhone in beautiful perfect condition. It’s got me crystal clear screen. This is definitely recommended for another’s who need their iPhone 8 Plus repairs even they have their own sale bin to get amazing used cases. I got my OtterBox case for 5 bucks! Compare to new one for 40-60 bucks to 5 dollars case that is looking new. Unbeatable. Thank you for amazing work! 👍🏻👍🏻🙌🏻🙌🏻

Ti
Review №65

Fast service needed screen fixed on iPhone 11 was in and out within 20 min they also have a lot iPhones for sale and they do buy sell trade and Layaways will come back to put iPhone 11 Pro in Layaway for my daughter

Bi
Review №66

Handled my wish online order and seamless pick up of item.

Mi
Review №67

They did a great job unlocking my iPhone 8 from Tmobile to ATT only reason o gave them 4 stars instead of 5 was because they said it would only take afew minutes and I ended up sitting there almost an hour. I do recommend them tho

Bi
Review №68

These guys are the best. They repaired my phone super fast at a great price! Amazing service? My screen looks brand new. Thanks

Am
Review №69

The Store manager will not work with you on prices, refunds, exchanges, or even take accountability.. Not busy savvy whatsoever. Safe yourself the time and piece of mind, go spend the money wisely elsewhere.

Za
Review №70

Just got it fixed Wednesday and screen constantly freezingUPDATEPHONE HANGS UP ON PEOPLE NOW THEY LIED AND SAID THEY FIXED IT NOTHING WORKING DO NOT COME HERE

C
Review №71

Bought a Coral Iphone XR from this place a few months ago and it was in mint condition. Works perfectly and haven’t had any problems with it. The price was too good to pass on! This phone runs for about $799 new and I got it for $575 which is a steal! I would definitely recommend this place!

Se
Review №72

Worst experience ever. I wish I am allowed to give no stars. I came in for a fan error problem for my laptop. The guy fixed my laptop and did not put back my computer parts and screws back. They were lying and said I did not have parts and screws when I brought my computer in. God, I don’t know how they do business. Additionally, they were so impatient when I was testing out my computer after they said my computer had been fixed. The screws they put back were not originally from my computer and they guy did not even tightened the screws and left them loose and missing screws for left side speaker. After my examination, I insisted and asked them put my parts back and stop lying I did not bring in my part and screws. That was my first and will be my last time there.

Ca
Review №73

These guy are geniuses fixed my iphone 6s plus while i waited after 15 min i was on my way out the door well done iGenius.

Ma
Review №74

Good service. They fixed my screen in a good amount of time and for a affordable price. I’d recommend to anyone.

F
Review №75

Awesome set of guys, great pricing and super fast turn around time... Staff is polite and knowledgeable, not looking to drop my phone again but if i did i will come back to iGenius for any future repairs. Thanks guys!!

Co
Review №76

Didnt really do anything that i already did and knew about. Paid $45 just to walk into the store and give them my phone and have them tell me that nothing could be done... probably my mistake. They were courteous however which is always appreicated

Jo
Review №77

I came to get my iPhone XS Max Unlocked they Unlocked it instantly in 10 minutes for $50 bucks I even got plan thru them called simple mobile friendly guy who toke care me very knowledgeable these guy are Genius no wonder they called iGenius definitely will Recommend Them.

Na
Review №78

Excellent service I bought iPhone 7 Plus from them they give me case and tempered glass for free and there prices are cheaper then other stores

Ri
Review №79

Went there to get my LG phone repair they Repaired it in one hour great service staff was very nice and professional

Be
Review №80

Great price, fast service

Le
Review №81

They Fix my Samsung Galaxy s9 plus Screen did a Great job it’s like Brand new Again They had the part In stock I called so many places no one had screens everyone said it would take a week they did it in less then couple hours would love to come back in future for any Needs

La
Review №82

Great Place. Repaired my iPhone 8 quickly and inexpensively. Help was so good I bought a phone as well For my son .

we
Review №83

Tried to Gouge me on price when I asked to have my phone back they charge me and said that they did work on it when they did it

Gl
Review №84

They fix my cracked iPhone XR in 15 minutes they got Great prices on Repairs and give me free Tempered Glass

Jo
Review №85

Had iPhone screen replaced inexpensive and quick. Put tempered glass on as courtesy. Very polite and respectful staff.

Jo
Review №86

Best phone place to get ur iPhones fix

Us
Review №87

My iphone x screen was cracked stopped in to get it fixed they fixed it less then 20 min quick service and looks brand new again

Ed
Review №88

My computer crashed due to virus they fixed it same day great service Recomended

ja
Review №89

I cracked my phone screen and went here to get it fixed. It was reasonably priced but about a month later my display froze and wouldn’t work anymore. I went to an apple store and they told me that the person who fixed my screen here didn’t repair it correctly. So long story short don’t come here. It’s a waste of money

In
Review №90

My son dropped his iPad into the toilet, lol, oops....needless to say, the home button was never the same. Home button completely broke a couple of months later. IGenius fixed it right up for us. The price quoted was what it was. When it turned out to be a bigger problem, they notified us before anything to request permission to fix, and to see if we agreed to new price, which wasnt much more. Got it back, and we couldnt be happier with the results!

Jo
Review №91

They diagnosed and then repaired my laptop at a fair and reasonable price. No complaints from me. Im a real person too, not one of the owners like the guy below stated about other reviews.

Va
Review №92

For the prices they charge for a iphone screen repair, i might as well have gone to apple and got the right screen for my phone. Ive had nothing but problems with my screen since getting it fixed here...needless to say im taking my phone to apple to get it properly repaired, something i should have done in the first place!

Sh
Review №93

They fix my iPhone 7 in 15 minutes great job

In
Review №94

Great work, fast service!

To
Review №95

Customer service is great and fiat prices on phones

PH
Review №96

Friendly service, fair prices for parts & labor. Would easily recommend

St
Review №97

Had an Galaxy S6 Phone screen that was broken. Entered the store at 7pm, phone was fixed at 07:45pm. While I was in the store a guy came in with a new Galaxy S8 cracked screen and left out with that fix. Thats great results. So far so good, with the phone.

qu
Review №98

Good place, quick job, good price. Very professionals, I recommend this place.

Al
Review №99

Got my iphone x charging port fixed great staff amazing service

St
Review №100

They always take care of my issues quickly and cost efficiently

Information
77 Photos
100 Comments
4.4 Rating
  • Address:2826 Cottman Ave, Philadelphia, PA 19149, United States
  • Site:http://igeniuswirelesss.com/
  • Phone:+1 215-941-7548
Categories
  • Electronics repair shop
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–8pm
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