Kim was truly awesome! She was knowledgeable and efficient and made my out of state title transfer seamless and easy. Super professional, friendly and helpful all along the way. Highly recommend KARs!
Kim was incredibly helpful and knowledgeable. She was friendly every step of the way and offered numerous solutions. Definitely recommend!
No clue why there are any negative review for this business. Service was great, I went to another place that had no idea how to handle my situation, but here it was done in 30 minutes. Cant recommend it enough
Extremely helpful and knowledgeable. Very kindly and thoroughly answered questions I had in person and over the phone. Best service Ive received anywhere!!
Great service. Quick and efficient. Friendly and knowledgable staff. Ms. Kim saved me from wasting time and money by taking the time to explain what I needed to do to fix my issue. Certainly more helpful than the DMV. Will absolutely be using their services in the future, and would highly recommend stopping in for any of you license or vehicle needs.
They were patient, kind, and thorough. The women who works monday and Tuesdays is A+. Dont blame them for Penndots horrible charges. The FedEx on 18th and Springgarden is useful for printing documents!
Great fast clean place. Speedy service money orders and notaries available here
Quick in and out friendly service. Gave an excellent referral as well.
I recently bought a car in NJ and had to register it in the State of PA. i was a walk in this establishment Saturday March 5, 2016. The person who greeted me (I do not know her name because she did not present herself) was sweeping the floors. She was wearing a grey blouse with grease stains. I wasnt sure if I had walked into a McDonalds of Burger King or an actual place where I can get my car registered. Thinking, never judge a book by its cover, I explained to her the services I needed. I told her I need a lienholder on my title and she told me she does not know where to find the information in my paperwork and I should probably come back on Monday when the owner is there. I finally pointed out to her where the lienholder is listed, where the mileage of the car is stated on the title, because it looked like it was the first time she was ever in contact with a car title, insurance paperwork etc. Fifteen minutes later we are on the same page so we can start processing everything. Only the system was slow and it wouldn’t let her put the information in. This I totally understand, we deal with computers, not human. Fast forward, 45 minutes later, after making copies of everything she calls me to let me know the sales tax on my car was calculated incorrectly and that I actually owe the state of PA about $60. Once again I had to explain to her that she is looking on the contract at the wrong amount but she kept telling me that this is what the system is giving her. Of course this is what the system is giving you if you are entering the wrong numbers. You think one should know how to read a contract since this is their everyday job and they deal with this every day, but apparently not this lady. She wouldn’t even let me finish what I wanted to say, she kept telling me this is the amount I have to pay. I told her its fine and I will just take my paperwork and go somewhere else, after all there are a ton of places where you can register your car. At this point she took all my paperwork including the check and said: “you cannot do this. Everything is already in the system, now you have to pay. If you came here you have to pay for this”. I thought I was on candid camera, I cannot imagine someone can actually act this way, let alone think this way. I was totally not ready to have to call the Police in order to get MY money back and my paperwork back. She then called the owner to let her know I am being a difficult customer, told her her math is off and I am not willing to pay. Thank God the owner talked some sense into her and probably told her you cannot hold a customer’s paperwork and money hostage…!!! Needless to say I went to another place in town, Alex Auto and Tags and I was in and out of there in 20 minutes. Amazingly enough, the system was working, the tax was calculated correctly and you could also pay with a debit card not just CASH.In hopes the owner will read this review, I would just like to say, this person who is working in your establishment has no clue what they are doing. If you need someone just to sweep the floors and clean the bathroom then I would really recommend you re-negotiate this person’s salary because you are most likely paying her more than she is qualified for. If you do decide to keep her in the same position with the same responsibilities please provide some training as she really does not know what she is supposed to do. Additionally, whoever works there is the image of your shop/business: if someone walks in and sees a dirty person that is also bad for your business.There are a lot of Auto Tag businesses in Philadelphia people can choose from. Do you really want to be the last one on the list because your employee is making you lose customers? I would hope not.
I absoluetly lovvvvveeee this place!!! I have been in some much BS and kim and lex allllwwaayyyysssss help me out everytime!! they always are super informational about what it is i need to do to get back on the road super friendly and understanding i have been using their service for about 5 years and they never disappoint! Thanks ladies keep up the good work!!
They open at 930am. Staff was rude and inconsiderate. Better management is needed.
Never on time if youre running a business like this you really should pride yourself on being on time your employees suck get your act together if not you definitely should close down because this is not the business for you
Never on time its says it opens at 9 and its 10:05
Great, smooth transactions!!
Worst place ever