Michael was really helpful when I needed to quickly obtain car insurance for my college student. He was very knowledgeable and answered all my questions about the different levels of coverage and most appropriate for the situation. Appreciate Michaels responsiveness and thoroughness. Would highly recommend!

I have worked with Ashleigh Cole over the past year for my auto insurance and she is just amazing!! She is so prompt to respond, super friendly and kind, and explains everything in a way that I can understand it easily (even though I didnt know much about car insurance when I started working with her)! She was always thorough and thoughtful in her emails and answers my questions at lightning speed. I never thought it would be possible to have such an amazing insurance agent! I highly recommend Ashleigh!

Tucker Pendleton could not have been more helpful. I had a problem that needed solving, and he was right there with an enthusiastic willingness to stay late if necessary, and he left that choice to me. Who does that? Staying late wasnt necessary, but the next morning the issue was resolved. Michael DeCarlo is very lucky to have someone like this on his staff. Its the kind of above-and-beyond kindness that the world needs more of.

Ashleigh Cole contacted me after I used the the quote tool on their website to build a quote for renters insurance to compare to other insurance companies. she was amazing! Not only was she personable, professional and patient but she was able to answer my 50-billion questions in detail with ease.I was able to get everything I wanted at a very affordable monthly premium and she was able to organize things so that my policy will start in May when I move in and the information was all sent to me after a quick phone call for payment so that I will be able to fulfill my new property management companys requirement to have renters insurance before move-in. Moving is always so stressful and Ashleigh made getting this piece sorted quick, efficient and actually enjoyable.TLDR - excellent customer service, affordable and quality product, and Ashleigh rocks socks.

Ashleigh Cole did a fantastic job assisting with obtaining homeowners insurance. She was incredibly responsive, pro-active and took time to answer all questions I had.

Ashleigh in this office was really helpful when I needed to switch my moms insurance from a different carrier. She is really knowledgeable, easy to talk to, and helped me compare coverages to find the best fit for my mom. She is also really responsive by email answering my follow up questions. I would highly recommend this agent - and Ashleigh specifically!

Super friendly, and easy to reach. Great prices. Utilized them for rental property, my home, and multiple cars. No experience with a claim yet though! *crossing fingers*.

I was referred to Mike DeCarlo and his team by a friend. They are wonderful!!! I worked with Ashleigh on 2 policies. The process was hassell free and seamless. She was took the time to explain everything and was efficient getting the policies completed. I have worked with other companies in the past and the service was not even comparable to the excellent customer service Mike and his team provide.

Ashleigh was very responsive and provided excellent customer service, walking us through our homeowners quote and answering all of our many questions! We have been very pleased with our State Farm experience.

Good job 👍. Immediate attention given to me by you. Thanks again.

Michael DeCarlo State Farm, and Ashleigh Cole in particular, were incredibly helpful in transferring our insurance coverage on our daughters car to Pennsylvania when she recently relocated from New York to attend U Penn. Ashleigh offered numerous insurance options to reduce the cost of coverage, and even provided invaluable personal guidance for getting a PA drivers license, registration & inspection! THANKS Ashleigh!

State Farm is always a good company, but Ashleigh, my Team Member, is exceptional. She is patient, helpful, and efficient. I would never think of trying anyplace else. I highly recommend this Agency, and Ashleigh in particular.

Mike and his whole team exude confidence and courtesy as they handle every situation I have thrown at them. From an auto theft to bundling home and auto the DeCarlo team has been a pleasure to deal with. Most recently, when obtaining a loan for a car, while in a rush, Mike had all the paperwork and instruction set up waiting for me to walk in, sign, and walk out. They even offered me water and held the door for me on the way out. This is the type of service that sets apart any insurance provider. They have earned my business and respect, I am very glad to have someone local like this to depend on.

Great customer service and State Farm Insurance is one of the best. This agent and his assistant Amanda are incredibly helpful.

Tucker Pendleton is all of the above!

Mike takes the time to understand your insurance needs and also provides valuable insight about the State Farm process and the overall insurance industry. You can expect no salesman tactics here and receive great consultation.

Best insurance agent in center city! We switched from Allstate a few years ago, saved money and couldnt be happier with the service provided.

Amazing customer service!