Worst experience of my life. If there were a company that could receive negative stars, it would be Jackson Hewitt.1) They incorrectly entered my tax info and insisted that I owed the state over $8,000 in taxes.2) They failed to submit my state taxes and never told me. I only found out because I personally followed up with the state tax dept to ensure that they received my tax forms.3) I called the local office to ask them why they havent been submitted and they told me that I have to mail them in myself. I had paid them for this service.4) They emailed me 2 other peoples personal bank information (routing/accounting numbers), home address, date of birth, and social security numbers.5) I demanded a refund due to their failure to file my taxes after I paid them for this service. I never received a refund or even a follow up response from the area manager.

Only disadvantage I dont like is telling the price at the end of working the information in the system. I think they should be straight forward with the cost.

We had an awesome and easy experience with Laura. She made filing taxes easy and I actually understood what she was saying. Even helped me with and IRS issue. Will definitely be coming back next year. Great job