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Dykes and Carter Rapid Appliance Repair LLC
31 Terrace Dr, Phenix City, AL 36869, United States
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Dykes and Carter Rapid Appliance Repair LLC

Comments
Li
Review №1

The best appliance company in the Tri-City area. Jimmy is very knowledgeable and a highly skilled technician. He will analyze, discuss the issue going on and offer his recommendation and price, which is reasonable. He goes over and beyond with his services. Not only did he fix my issue with my washer but check other features to make all was functioning properly. THE BEST!!! Please do it scroll pass this company when looking for repairs because you have landed on the best. Not deserving of 5 stars, this company deserves 10+ stars!!!!! Will be getting my business from here on out.

Le
Review №2

A few days ago I called about needing someone to help me with my dryer that was not heating. I had already tried to repair it, but found myself in over my head. Within 2 hours of my call my dryer was fixed. They were at a nearby customer’s house at the time of my call, and as soon as they wrapped up work there, they came to my place and replaced the heating element in my dryer. The pricing is very fair. Also, as a DIY repairer of things, I appreciate how they explained their repairs and showed me how the heating element had broken. I am impressed with their work and professionalism. I would highly recommend them to anyone and will remain a loyal customer for any other repairs I need help with.

Ro
Review №3

Fast and friendly service. Very professional. Prices are affordable and they answer any and all questions you have before any repairs are done. Highly recommended!

Sh
Review №4

My dryer kept cutting off. Called and Jimmy came same day. He was very nice, and patient because just like a car once he looked at it my dryer wanted to act right lol.

ja
Review №5

Jimmy was amazing. He communicated every step of the way. He was quick an efficient. Searched hi and low for the parts we needed. Nobody in town could find them. But jimmy did. Great guy, great service, great quality work. I highly recommend this company to anyone.

Sh
Review №6

Great customer service. Very responsive to phone messages, text messages, and answering the phone. Jimmy was on time and on his word. He runs high speed and gets the job done. He repaired my dryer quickly and professionally. He explains what was wrong and what caused the problem. I am happy to have him as a resource for appliance repair. I highly recommend. You will NOT be disappointed.

Ky
Review №7

I contacted the owner yesterday with an emergency oven issue. He was able to order the necessary part immediately and came out today and promptly fixed it, the day before Thanksgiving! He was very kind, efficient, and We would highly recommend him to anyone that we know!

Me
Review №8

Very responsive and timely, professional service. Very knowledgeable, too! Would definitely recommend and will definitely use again when the need arises! All around great experience.

Je
Review №9

Ive had Jimmy come out and work on my washer and here recently my refrigerator. He was able to fix both appliances at a very reasonable price. Since he has been out we have had no additional issues! He is professional and courteous, communicates well with plan of action, and takes all precautions for your health and his during this pandemic. I would highly reccomend him and will refer him to those in need of assistance!

El
Review №10

He was fantastic! Very professional, communicative, and fast. His experience was a huge plus as he was easily able to diagnose and remedy the problem. He took the time to explain the situation and educate me. He talked to me like I was any dude which I LOVED; I hate being treated with woman gloves. This was the best experience. Thank you!!!

Sh
Review №11

I love his honesty and he didnt try to price gouge me. I would recommend him to anyone.

Co
Review №12

Very informative! Answered all the questions we had about our refrigerator. Came the same day I called ! I will definitely be using them for all my repair needs. ! Very affordable! Thank you guys.

Jo
Review №13

Military friendly and performed quality repair work on-site for an extremely reasonable price. Jimmy followed mask and glove COVID-19 safety measures. He was professional and personable. I am completely satisfied with work and the company. I’m glad I called them. JOB WELL DONE! I highly recommend this company to anyone needing immediate appliance repair.

ba
Review №14

Jimmy is the truth. very reliable guy. great service

Je
Review №15

Fast service and the best around . The technician was there the day i called and repaired in the same day. He also explained what cause the problem so it didnt happen again, and fixed my microwave door . Definatly recommend them for all appliance needs

Jo
Review №16

Excellent service by a very knowledgeable technician (Jimmy). I was more than satisfied with his customer service skills and willingness to go above and beyond to resolve my issues. Highly recommended. Please review my posted before and after pictures!

Pa
Review №17

Quick, good service with very good rates!

DI
Review №18

Awesome service. Professional lower price than any other in town.

Ta
Review №19

Not sure why it says I was here never stopped

Ja
Review №20

They are awesome.

Information
100 Photos
20 Comments
5 Rating
  • Address:31 Terrace Dr, Phenix City, AL 36869, United States
  • Site:https://dykescarter-rapid-appliance-repair.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 334-468-3315
Categories
  • Appliance repair service
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–7pm
  • Sunday:8am–7pm
Service options
  • On-site services:Yes
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
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