I have used D n A Heating & Air for many years and have been very pleased with their service. They just replaced two complete AC units for me that were over 25 years old. Ismael guided me on a new, energy efficient unit. The last 3 months my electric bill has been averaging 20% less and we are keeping our home cooler. They did a great job on the installation!! Ray Perry
Incredible company and customer service! I highly recommend. Ishmael was efficient and helpful with our diagnosis. He explained everything to me and gave me my options without pushing anything or feeling there was a hidden agenda behind it. Amy was on top of our issues and journey to getting us taken care of! When our new unit arrived Justin and Randy were early to the installation and quick installers. Everyone really cared about my situation and helping my family. As a military spouse, this meant everything to me!
As a small business owner with rental properties, we face several issues with heating and cooling. DNA goes out of their way to accommodate our requests by providing excellent customer service, knowledgable repairs, and fair pricing. They are a small business, too, and go above and beyond to get it right the first time. I’ve repeatedly used them and they never disappoint!
I would like to say thank you. The guys was awesome and the service was great. Thank you so much I would recommend this company to all my friends and family.
This company is amazing. This morning I called and spoke to Amy who advised my that someone had just cancelled and that Justin will be out between 3 and 5. Justin came around 1. Yes, he was early, professional and mannerable. Be mindful that I am in Texas right now. They called me for the payment. I am one happy customer and my Mother is back on chill mode! Thanks DNA
Very satisfied with the service. They went above and beyond. Professional
Very happy with the company and the people that works it. The work they did was beyond our expectations. Thank you!
We’ve been using DNA for 15 years or more. We can always trust to be treated fairly and have the best service after the sale that you could ask for.
Ismael came in and found the unit was rusted and leaking. He worked with me and helped get a good price. His team installed everything new in a day, and he came back the next day to ensure his team had done a proper job.
Thank you very much Justin and Randy for a job well done. I recommend you to everyone who needs heating and air, or hvac service.
DNA Heating and Air was recommended by a colleague and I can not be more happy with the service I have received. I was completely impressed with their knowledgeable technicians, prompt response, and professionalism. They did an excellent job in quickly diagnosing and fixing a air handler issue I had with my system. After that job was complete I called them again to adjust some ducting to a room that did not heat or cool like the rest of the house. This job was completed like the first by prompt, professional technicians doing quality work. If you need heating or cooling work done you cannot go wrong by going with DNA.
I want to acknowledge Ismael and Justin for the excellent job done in my home. I am a 1st time homeowner(woman) and did not have a clue on what could be wrong with my a/c. I was given a professional answer and cause of my A/C breakdown. I felt 100% comfortable with Ismaels recommendation. He was upfront about the cost of repairs, which helped elimintate the factor of surprise. The following day, Justin came to install up-to-date thermostats on both floors of my home.Having a failed a/c system in the heat of July was unfortunate and at times miserable. DNA helped me get my air back serviceable in a quickly manner. They gave me their undivided attention and made me feel as if I was a VIP client.Thank you guys ! I appreciate your service.
When I had a problem with my AC, Amy was able to get someone out within hours to take a look. Everywhere else told me it would be days before someone could help. Ishmael was fantastic! He located and fixed the problem quickly and it turned out to be much cheaper than I expected! I will definitely be calling D n A with all of my future needs.
Our AC system was not cooling the house evenly. The company installed a damper and resized ductwork for the larger part of our home, and everything is working much better. The company was fast, professional, and reasonably priced.
Ishmael was amazing and did a fantastic job. His service was quick and he was very friendly. Would recommend to anyone..
Best service in the area. Amy was on top of everything even followed up to ensure everything was still going well.
Great service, professional and very friendly. Took time to adequately explain everything, ask my kids names, chat with them while they worked and just went above and beyond in every way. Very happy with the work done and will be returning customers in the future.
My mom had to have her HVAC replaced in her basement apartment through her home warranty company. DNA was the company that provided the service and replacement. We are so very pleased with DNA--they have fabulous employees! They are extremely courteous, friendly and knowledgeable and care about their customers--AND they clean up after themselves! We could not ask for better service than what was provided by D n A Heating & Air. We highly recommend them! They are AWESOME!
They saved us a couple of thousand dollars compared to energy savers on a new air conditioner system and they were very professional as well as fast with coming out to check and fix the ac issues. Would 100% recommend 😊
Best service Ive ever had. The crew was super nice and cleaned up the house like nothing ever happened. Amazing customer service!
Excellent and speedy response... I’va had a few jobs done by dna and they’ve always have done a great job... I definitely recommend them to anyone looking for good quality and friendly service... And they stand behind their work 👍🏼👍🏼👍🏼
FANTASTIC Company! They arrived as scheduled and figured out the problem immediately and got straight to fixing it. Very courteous and respectful. Great customer service and communication! Would highly recommend. Our house has never felt so cool. We are going to survive Summer easily now. Thank you DNA Heating & Air!
These guys are awesome. I would recommend them to anybody!
Me and my family are glad that we decided to use DNA Heating & Air. Their team made sure to provide us with the best system to fit our needs. Unlike other companies they will not oversell you on products that you don’t need. We have noticed a savings on our monthly power bill, because of their suggestion. We highly recommend them. We will use them in the future if we ever have a problem. Enjoyable experience!!!
This Columbus Georgia Air Conditioning Repair service was perfect for my business needs. Since we waterproof crawlspaces and basements, we absolutely rely on quality HVAC and Air Conditioning specialists to work with. Ismael is a gentleman and a professional who treats our customers as his own. I would venture to call him the best Air Conditioning repair specialist in Columbus Ga
Great service! Ishmael was quick, considerate and friendly. Will definitely use their service again, and recommend to anyone.
Called greated with friendly person was made aware of a cancellation today and got service same day! Tex was very friendly, knowledgeable and curtouis. Price was told up front with understanding could be more. Still very comparable to other places!Would recommend to everyone!!! Will be having them come back out when needed!!!
Upon entering my home Monday evening I noticed my inside air handler was making an awful noise and after a few more times of the unit cutting on & off it finally sounded like it jammed. I contacted DNA the very next morning & within 5 minutes Amy was calling me back. The service repairman called me 30 minutes before my appt. and was very prompt. The worry that I had was the unit in my house was over 25 years old & the concern of finding a part to repair it was scary but they found the part & had me up & running by that evening. Thumbs up for the service and the kindness of them all!!!! Would recommend them over and over. Thank you DNA!!!
My heat stopped working in the middle of the night. Called these folks first thing in the morning. Set an appointment for the same day. They couldn’t keep our appointment time so they called to say they were going to be a little later than expected. Great communication!! Hats off to Amy for setting up such speedy service. Big hats off to the tech that came out, Ismael! He identified the problem and had us thawed in no time. Whatever DnA is paying him is not enough. Highly recommend!
This company has very good technicians!!! He saw the problem and fixed it without any delays. Was very friendly and helpful. In my opinion these guys are the best team to call for any kind of Heating / Air conditioner / Heat pump problems. five STARS
D ‘n A was very helpful! I will refer them to all my friends! The technician did a great job!
Problem solvers! GREAT communication, and service! I recommend them.
Prompt service. Doesnt leave until the job is done. Stayed until 11:30pm on a Friday night to make sure our air was working. Definitely recommend!!
Great company and great peopleVery easy to work with.
After slipping on my floor because of the humidity I decided to call a professional to help me deal with it. I called DNA HVAC and they came over and told me all I needed was a dehumidifier in that area of the house. They hooked one up and it has made my whole house more liveable.
Im so flabbergasted at the stunt they pulled with my family I cant even put into words. If you so use them be sure to have video evidence of the visit. They may act like they dont know who you are on your next visit.
Fast, professional, and honest. I would would highly reccomend.
Very professional and excellent customer service! Will use this company again!
Excellent Heating and Air group. Ismael was well mannered, affordable and got the job done.
Rude didnt really care about what I thought
Will never use again!!!
Awesome